Netcore Customer Engagement 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Netcore Customer Engagement

4.5

(26)

Pricing

Starting at $22.00 per year

About Netcore Customer Engagement

Netcore is a customer engagement and experience platform designed to help businesses in education, hospitality, travel, media, entertainment, eCommerce and other industries streamline marketing automation processes using machine learning and artificial intelligence technologies.

Managers can create a unified client profile with information about every interaction via online and offline channels, websites, or mobile applications and metrics such as customer lifetime value (CLV), contact timeline, to-do activities, churn risk, and others. Netcore allows businesses to personalize customer experiences by defining elements on the brand website to display specific products, content, call to action (CTA), images and offers.

Teams can use Netcore to create campaigns using a drag-and-drop interface and deliver contextual messages via email, app push notifications, or web messages. Pricing is available on request and support is extended via live chat, videos, documentation, email and other online measures.

Netcore Cloud in partnership with The Product Folks and MixPanel, is offering a power-packed master course on Product-led Growth that walks you through the necessary steps to achieve...

Netcore Customer Engagement Screenshots

Netcore Customer Engagement Pricing and Plans

Starting price: $22.00 per year

Free Trial

Free Version

Basic

$22.00

per year

No plan information available

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Netcore Customer Engagement Features

Popular features found in Campaign Management
Campaign Analytics
Contact Management
Content Management
Conversion Tracking
Customizable Fields
Data Import/Export
Email Marketing
Event Triggered Actions
Lead Capture
Lead Management
More features of Netcore Customer Engagement
A/B Testing
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
App Notifications
Audience Targeting
Behavioral Analytics
Behavior Tracking
Campaign Management
Campaign Scheduling
Campaign Segmentation
Channel Management
Contact Database
Contextual Guidance
Conversion Rate Optimization
Customer Experience Management
Customer Journey Mapping
Customer Profiles
Customer Segmentation
Customizable CTAs
Customizable Reports
Customizable Templates
Dashboard
Drag & Drop
Drip Campaigns
Dynamic Content
Email Distribution
Email Management
Engagement Tracking
Gamification
Geotargeting
In-App Training
Interactive Content
Lead Qualification
Live Chat
Marketing Automation
Mobile Access
Mobile App
Multi-Campaign
Multi-Channel Communication
Multi-Channel Marketing
Multi-Language
Multivariate Testing
Performance Metrics
Personalization
Push Notifications
Real-Time Analytics
Real-Time Data
Real-Time Notifications
Recommendations
Reporting/Analytics
Reporting & Statistics
Segmentation
SMS Notifications
Social Marketing
Social Media Integration
Surveys & Feedback
Template Management
Third-Party Integrations
User Onboarding
Website Analytics
Website Visitor Tracking

Netcore Customer Engagement Integrations

Zapier

WordPress

WooCommerce

Shopify

Adobe Commerce

Meta for Business

Netcore Customer Engagement User Reviews

Overall Rating

4.5

Ratings Breakdown

65%

23%

Secondary Ratings

Ease of Use

4.3

Value for money

4.4

Customer support

4.4

Functionality

4.4

Aashish K.

Verified reviewer

Apparel & Fashion

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed December 2017

It has been a pleasant experience for us at Myntra, to use Netcore for our Campaign Management.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Great at getting segmentation and personalization done for campaigns. We have been using it to reach out to different customer segmentation with suitable campaigns depending on their purchase behaviour, RFM and other parameters.

Cons:

Can further improve the product UI. However the product is good and keeps the campaigns execution task pretty simple in present format as well.

Vendor Response

Hi Aashish, Thank you for reviewing Netcore Smartech. We are pleased to hear your positive feedback and appreciate the gesture of taking out time to review us! Team Netcore

Replied December 2017

Annex L.

Verified reviewer

Medical Practice

11-50 employees

Used daily for less than 2 years

Review source

Reviewed May 2024

Netcore Customer has Sustainable Engagement

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Netcore Customer has helpful support team, where instant customer engagement is all made for companies.

Cons:

Netcore Customer has proficient way of making all customer support team depended-able.

Patrick K.

Verified reviewer

Retail

11-50 employees

Used daily for less than 2 years

Review source

Reviewed March 2022

Terrible Tech Support

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The price is good, a fairly no-nonsense API.

Cons:

The billing process is terrible, if your card expires you get a bill with no info on how to fix it. You shoot a message to the drone on the chat, and get no help at all. Don't expect to get support with this issue and plan for your emails to go down for 24 - 48 hours.

Nickis L.

Verified reviewer

Leisure, Travel & Tourism

2-10 employees

Used daily for less than 2 years

Review source

Reviewed May 2024

Competent Marketing Approach

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Netcore Customer has an aggressive email marketing, and it ensure all campaigns are well handled.

Cons:

Netcore Customer is impeccable and conventional, without system challenges.

Anmol A.

Verified reviewer

Computer Software

11-50 employees

Used daily for less than 12 months

Review source

Reviewed July 2022

Inexpensive bulk email marketing tool

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Campaign Management is very inexpensive in Netcore, we used to send lakh of emails every single day from this tool, with good deliverabilty.

Cons:

The user interface of this product is not that great. But I've heard that they have drastically improved it. yet to try that.

Reasons for switching to Netcore Customer Engagement

Sendinblue is costly.

raman c.

Verified reviewer

Newspapers

Used daily for less than 12 months

Review source

Reviewed December 2017

Doubles retention through Smartech integration

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Segmented Campaigns. real time updated. Mail scoring segmentation helps maintain the domain reputation. Cross device integration. Industry and function specific targets. Cohort Analysis Great Support team. Eisha and Spandan SPOC from Netcore has been available literally 24*7 to help us with our queries and strives a lot to maintain the IP reputation and pushing new creative ideas.

Cons:

Reporting feature requires further granular segmentation. Can improve on some extended functionalities and validations

Gaurav G.

Verified reviewer

Internet

1001-5000 employees

Used daily for less than 12 months

Review source

Reviewed October 2017

Great product for integrated marketing

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Seamless integration with multiple marketing channels. WYSIWYG - what you see is what you get. We have improved our click rate by 115% after integrating with Smartech

Cons:

complete setup requires manual intervention. I would suggest team to also add some sample use case automations; for marketers to instantly understand the product.

Vendor Response

Hi Gaurav, Thank you for reviewing Netcore Smartech. We are pleased to hear your positive feedback and appreciate the gesture of taking out time to review us! Team Netcore

Replied October 2017

Verified

Reviewer

51-200 employees

Used daily for less than 12 months

Review source

Reviewed December 2017

Smartech provided unified marketing automation solution across all devices

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Dedicated team for consultation & idealization of latest techniques/campaigns. Unified analytic dashboard to view campaign report across channels.

Cons:

User Interface needs to be improved as it takes more time to setup the campaign when there is more rules to trigger an event.

Vendor Response

Hi, Thank you for reviewing Netcore Smartech. We are pleased to hear your positive feedback and appreciate the gesture of taking out time to review us! Team Netcore

Replied December 2017