CERVIS 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

CERVIS

4.3

(18)

Pricing

Starting at $25.00 per month

About CERVIS

At CERVIS, we know you’re on a mission to make a difference. Having worked for non-profits ourselves, we understand the importance of a well-coordinated volunteer effort. That’s why we are passionate about providing volunteer management software that comes alongside your organization to help create an excellent experience.

Whether you have 100 volunteers or 100,000, our easy-to-use software takes the frustration out of scheduling, communication, reporting and more.

EASY ONLINE SCHEDULING
Quickly create and post volunteer opportunities online. CERVIS enables volunteers to find, and easily register online, for the events that interest them and fit within their schedule.

AUTOMATIC REMINDERS
Easily engage with volunteers via email and text messaging. CERVIS automatically sends out schedule reminders and thank you messages, making it easy to engage with volunteers and keep them coming back.

UNMATCHED TRAINING + SUPPORT
Our personalized, one-on-one, training will walk you through how to manage your volunteers and events. All customer support questions are handled quickly by our courteous, United States-based, customer support experts.

Our team would love the opportunity to meet wit...

CERVIS Screenshots

CERVIS Pricing and Plans

Starting price: $25.00 per month

Free Trial

Free Version

Basic

$25.00

flat rate, per month

Plan includes:

Automated Registration
Create Volunteer Opportunities
Customize Application
Event Roster
Event Tracking
Unlimited Administrators
Unlimited Volunteers
Volunteer Self-Scheduling

Standard

$100.00

flat rate, per month

Plan includes:

Comprehensive Group Management
Custom Data Reports
Custom System Access Levels
External CRM Integration
Multi-Site Management
Print Volunteer Mailing Labels
Print Volunteer Nametags
Set Registration Restrictions
Track Volunteer Hours
Web Services API

Premier

$175.00

flat rate, per month

Plan includes:

Automated Waitlist Management
Automatic Reminder Emails & Texts
Automatic Thank You Emails
Comprehensive Reservation Management
Extensive Terms & Conditions Typed E-Signature
Recurring / Repeating Multi-Day Events
Track Checklists of Volunteer Tasks
Volunteer Awards & Badges
Volunteer Mobile Device Sign-in / Sign-Out
Web-Based Sign-in / Sign-Out Console

Enterprise

Pricing available upon request

No plan information available

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CERVIS Features

Popular features found in Nonprofit
Accounting
Campaign Management
CRM
Customizable Forms
Donor Management
Electronic Payments
Event Management
Fundraising Management
Grant Management
Membership Management
Registration Management
Volunteer Management
More features of CERVIS
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Assignment Management
Attendance Management
Attendance Tracking
Calendar Management
Committee Management
Communication Management
Contact Management
Customizable Branding
Customizable Fields
Customizable Reports
Customizable Templates
Data Import/Export
Document Storage
Event Scheduling
Forms Management
For Nonprofits
Member Database
Member Directory
Mobile Access
Personalization
Real-Time Analytics
Real-Time Reporting
Recognition Management
Reminders
Reporting & Statistics
Scheduling
Search/Filter
Self Service Portal
SMS Messaging
Summary Reports
Surveys & Feedback
Third-Party Integrations
Time Tracking
Volunteer Recruiting

CERVIS Integrations

Blackbaud Raiser's Edge NXT

Blackbaud CRM

Blackbaud eTapestry

Salesforce.org Nonprofit Cloud

CERVIS User Reviews

Overall Rating

4.3

Ratings Breakdown

56%

28%

11%

Secondary Ratings

Ease of Use

4.0

Value for money

4.9

Customer support

4.2

Functionality

4.3

Michael M.

Verified reviewer

11-50 employees

Used daily for less than 2 years

Review source

Reviewed June 2018

Great program for tracking Volunteers!!!

Great volunteer tracking software.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Customizability is key here, you can make this software do whatever you want essentially. set up multiple locations, make only specific location available for an individual. waivers are built into this software so you don't have to track the paper aspect anymore, the waivers can be 100% percent your companies. we also use this for community service workers as well. this is a great program hands down. geofencing is built in so that people are only able to check in when they are at the designated location which helps to prevent fraud. people can check in from phones and tablets as well a pc's. customer service is great as well, I've never had an issue to date and they have always been very helpful.

Cons:

The cons are basically the limitations of the users, if you don't want to put the time into setting up and properly utilizing this reporting software, then it's probably not for you.

Ken S.

Verified reviewer

Non-Profit Organization Management

51-200 employees

Used daily for more than 2 years

Review source

Reviewed October 2018

Cervis Non Profit Review

Excellent overall experience.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Support, Easy to use, Functional and productive.

Cons:

Creation of Reports and forms could be more flexible and personalized.

Verified

Reviewer

Political Organization

11-50 employees

Used daily for less than 12 months

Review source

Reviewed September 2018

Software Doesn't Work for Group Volunteers

They did not deliver on what was promised. We do not recommend this software.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The automatic emails and ease of use for event volunteer registration.

Cons:

It does not work for groups and while their customer service is prompt, the software is not customization but it was sold to us that way.

Vendor Response

Hi Ariel, We are sorry that you are not fully satisfied with our software. We serve organizations that range in size from a few dozen volunteers to several hundred thousand volunteers and we strive to offer the best customer service and software experience in the industry. Our group management functionality tends to be a favorite of our larger customers who use CERVIS to manage thousands of groups. We offer more built-in customization options than any other volunteer management platform and we also offer in-depth, personalized training and consulting. We strive to have highly satisfied long-term customers, so our professional, non-commission based, sales staff is very up-front about the capabilities of our software. Our 30-day money back guarantee ensures organizations can cancel their account if it does not meet their expectations. Since you are a current customer, please feel free to reach out to our support team for assistance in utilizing CERVIS to better meet your needs.

Replied October 2018

Camellia C.

Construction

11-50 employees

Used daily for less than 12 months

Review source

Reviewed October 2016

Habitat for Humanity of Northwest Metro Atlanta Review

After buying and utilizing CERVIS in February of 2016, our office noticed a significant increase in volunteer recruitment and retention. After only eight months of use, the office was able to integrate not only the development department with the system, but our family services and construction departments as well. The first year of implementation went smoothly, and we are looking forward to another year even more skilled with using the system. Keep up the great work!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The reporting, data-capturing, and noticeable retention rates after buying CERVIS have been immeasurable to our office. CERVIS has made the volunteer coordinator position one of management with it's hands-off structure for the volunteer coordinator, and more hands-on for the volunteers, making them feel more in control of when they volunteer.

Cons:

Volunteers have a more difficult time using the system because of all the little steps it takes to register for events.

Marci F.

Civic & Social Organization

Used unspecified for more than 2 years

Review source

Reviewed May 2015

Volunteer Manager Review of CERVIS Volunteer Mgt. Software

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

CERVIS truly does everything you need it to do to manage, track and coordinate thousands of volunteers. It is the backbone of what I do as a Volunteer Manager. It is extremely user friendly. I have always received excellent customer support in a timely fashion as well. It is also very affordable!

Cons:

I really don't have any complaints or things I don't like. The only thing I can think of is you may find at first that some of your volunteers may have a bit of confusion with the Reservation Code feature. You will need to give clear instructions to them on its use. We have been using this feature for over a year now and most volunteers find it user friendly. It allows you to "reserve" volunteer slots for a group and have the volunteers in that group pre-register and fill out their profile on-line, thus saving you and your team a ton of data entry!

Melissa J.

Verified reviewer

Non-Profit Organization Management

51-200 employees

Used daily for more than 2 years

Review source

Reviewed March 2021

Volunteer Management

It was average. This system would be fine for smaller organizations but is not intended for an organization with thousands of different volunteers and hundreds of different opportunities for volunteers.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

The features we liked most about the software was the reservation feature and the ability to create as many shifts/locations that we needed We were able to have different "point persons" for each reservation which was nice as many companies and organization have different leads for different departments.

Cons:

The system is lacking in the customizability arena. There were a lot of items we could not customize such as different fields we wanted to be added unless we wanted them added to the whole system. The reporting on this software is less than desirable, especially for a large organization with thousands of volunteers. We were not able to drill down into data at all with this system to better understand our volunteer base.

Kevin M.

Used unspecified for unspecified

Review source

Reviewed April 2016

Make sure it is the right fit for your vertical market workflow

Make sure you demo the product thoroughly and understand what IS and is NOT customizable for your workflow. We are a large organization (5,000+ volunteers) and had a workflow that was not aligned well to this product. I don't doubt it is the right product for some vertical markets- but ours (public school volunteers) was not one of them. After taking the training (which was very good) and trying to integrate into our workflow and systems with my staff and other departments involved in the workflow- we found it to not handle our needs. After 60 days, I asked for a refund of the unused annual license portion we had used. (Minus the setup and training fee). I was disappointed to hear that Cervis policy did not allow for such.

Ratings Breakdown

Ease of use

Customer support

Vendor Response

At CERVIS, we make every effort to make our software as customizable as possible, but sometimes we are not able to meet uniquely specific needs. We partner with many large organizations (some with over 100,000 volunteers), and CERVIS aligns well with their varying types of workflows. We strive to have highly satisfied long-term customers, so our professional sales staff is very up-front with prospective users about CERVIS¿ capabilities. In this particular instance, after reviewing customer documents, we advised that CERVIS would not be an ideal fit based on their unique workflow, but the customer chose to purchase anyway. We happily offer a no hassle, no questions asked, 30-day money back guarantee. We also offer monthly plans for organizations that are not ready to make an annual commitment. We really appreciate you taking the time to read our software reviews and look forward to discussing your organization¿s specific needs.

Replied May 2016

Camellia C.

Construction

11-50 employees

Used daily for less than 2 years

Review source

Reviewed June 2017

CERVIS has been a game-changer in our office in how we handle our volunteers, programs and more!

We are able to turn volunteer coordinating into volunteer management utilizing this system so volunteers can look at opportunities and volunteer on THEIR time rather than us telling them about opportunities that are in OUR time.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We love the reliability of the customer support team, the features and how much we get to save compared to other volunteer management systems in the market.

Cons:

The ease of use for volunteers who do not use the system daily needs work on. We get our most complaints from volunteers who do not like how many steps it takes to register for a volunteer opportunity.

Turner M.

Non-Profit Organization Management

51-200 employees

Used daily for less than 2 years

Review source

Reviewed September 2016

Habitat Omaha

Overall very pleased. I would say 75% of our volunteers will use the software. I'm not sure how to remedy this, but lots of our larger corporate sponsors and elder Church coalitions refuse to use the system. I wonder if there was an even simpler version of this program these organizations could use?

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Customer service is quick to respond Economical Straight forward user interface

Cons:

Returning users can get confused with not initially setting a password Sometimes a phone conversation would be helpful. Completely aesthetics - lots of users joke about the name CERVIS looking very close to CERVIX

Jim W.

Used unspecified for unspecified

Review source

Reviewed December 2009

Home Repair Team

This software is a MUST for anybody managing events and volunteers. I would not have the time to run the Home Repair Team if I did not have CERVIS.

Ratings Breakdown

Ease of use

Customer support

Pros:

I have been using CERVIS to run the Home Repair Team Ministry for my church. I have 60 volunteers that have completed almost 300 jobs for people in our community in the last 18 months. CERVIS allows me to run the entire ministry in a very effecient manner. Once a job request comes into CERVIS I can quickly send an email out to all our volunteers that have the skills to perform the specific job. Rather than send an email to all 60 volunteers, I can use the SEARCH feature in CERVIS to find volunteers that have the exact skills needed. When a volunteer takes the job I can monitor the progress and close out the job when it is completed. Sometimes I have as many as 8 jobs going on at a time. CERVIS allows me to search and review OPEN jobs and follow up on them in a timely manner. I am also able to keep track of hours of volunteer service through CERVIS. CERVIS allows me to find the right volunteer for the job. I would not be able to run our Home Repair Team without CERVIS.

Cons:

Haven't found any yet.

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