Communal 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Communal

4.7

(12)

Pricing

Starting at CA$50.00 per month

About Communal

Communal is a cutting-edge platform created for community-based organizations. Features include advanced tools for managing membership, renting out facilities, organizing volunteers, and processing program registrations. Communal empowers organizations to connect with their members and customers to achieve a greater impact on the community. Whether you are a charitable organization seeking to streamline member engagement or a community center aiming to boost revenue from your facilities, Communal is tailored to meet your needs.

Communal Screenshots

Communal Pricing and Plans

Starting price: CA$50.00 per month

Free Trial

Free Version

Member Management

CA$50.00

flat rate, per month

Plan includes:

Automated membership renewals
Automated email notifications
Digital membership cards
Apple Wallet & Google Wallet cards

Program & Event Management

CA$50.00

flat rate, per month

Plan includes:

Collect registrations online
Accept payment for registrations
Waitlists

Facility Management

CA$50.00

flat rate, per month

Plan includes:

All-in-one calendar
Review booking requests
Invoice for bookings
Advanced scheduling capability

Volunteer Management

CA$50.00

flat rate, per month

No plan information available

Donor Management

CA$50.00

flat rate, per month

No plan information available

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Communal Features

Popular features found in Association Management
Committee Management
Communication Management
Contact Database
Dues Management
Electronic Payments
Email Marketing
Event Scheduling
Member Portal
Newsletter Management
Registration Management
Website Management
More features of Communal
Attendance Tracking
Calendar Management
Campaign Management
Contact Management
Contribution Tracking
Credit Card Processing
CRM
Customizable Fields
Customizable Forms
Dashboard
Data Import/Export
Donation Tracking
Donor Management
Email Reminders
Event Management
Event Registration
Event Ticketing
For Nonprofits
Fundraising Management
Invoice Management
Member Accounts
Member Communication
Member Communities
Member Database
Member Directory
Membership Management
Membership Renewals
Online Giving
Online Registration
Payment Processing
Reporting/Analytics
Reporting & Statistics
Volunteer Management
Website Integration

Communal Integrations

Zapier

Mailchimp

SurveyMonkey

Communal User Reviews

Overall Rating

4.7

Ratings Breakdown

67%

33%

Secondary Ratings

Ease of Use

4.7

Value for money

5.0

Customer support

5.0

Functionality

4.6

Have you used Communal and would like to share your experience with others?

Sarah P.

Verified reviewer

Non-Profit Organization Management

Self-Employed

Used monthly for less than 2 years

Review source

Reviewed October 2025

Huge value for your money!

Highly recommend Communal for managing your community organization online. The functionalities are robust and are continually being updated.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The customer and technical support is unparalleled. I've been hugely impressed by the level of care and dedication I received from the team.

Cons:

There were occasionally some things I wanted to do that I wasn't able to, but the team have been constantly updating and improving the platform.

Vendor Response

Thank you for your review and kind words, Sarah!

Replied October 2025

Shelley B.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for more than 2 years

Review source

Reviewed July 2022

One of the best decisions our community has made

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It was easy to migrate from our antiquated, and expensive system over to Communal's modern and easy to navigate platform. The features on Communal were built for our needs and functioned how we needed them to. If there was something that needed tweaking, their support team listened and made it better. Their support was amazing and we are very, very happy with using Communal.

Cons:

The only thing that I can say if I absolutely had to, is the invoicing module could be improved to include cloning and templates for recurring rental clients. It would also be great if the email module could be improved a little so that we could migrate from Mailchimp and integrate all of our communications through Communal.

Reasons for switching to Communal

hard to use, lack of features, terrible support and very expensive

Janaya Z.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used weekly for less than 12 months

Review source

Reviewed August 2025

4/5 Rating for Communal

I'm happy with my experience! There are sometimes hiccups with the tech but I'm content with how thoroughly the issues are looked into.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The customer service and the "Chat With Us" feature is great! [sensitive content hidden] is always super helpful and always follows up on my concerns. The training session is very informative and thorough. I also like how the site is organized and all of the features that are available.

Cons:

Sometimes our members have issues with purchasing a membership online. We could also benefit from being able to customize our membership appearance. There's also the occasional broken link/action that we aren't able to access, but our concerns are always looked into and followed-up on.

Megan A.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for less than 2 years

Review source

Reviewed May 2025

Communal is an excellent platform for my community

Overall I enjoy working in Communal to manage my community association's hall rentals. It is easy to navigate with a friendly UI & very few quirks. I'd highly recommend using Communal.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Communal is easy to use & the switch from our old system was seamless. Quick & efficient customer support in the online chat makes it easy to solve any questions that come up.

Cons:

I would prefer if Communal allowed bookings in 30 minute increments. As of now, the invoicing system only allows for whole number, i.e. whole hours of rental.

Vendor Response

Thank you very much for your review, Megan! We are working on the ability to customize the booking minute increment so be on the lookout for that. We are happy to hear you are enjoying your experiencing using Communal!

Replied May 2025

Julie P.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for less than 6 months

Review source

Reviewed February 2025

Communal boosts our rentals, memberships, and program registrations!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Everything! Our staff and volunteers find it very easy to use, saving valuable time on the backend. Since partnering with Communal, the KGCA has experienced a boost in rentals, memberships, and program registrations. Returning renters have praised the simplicity of booking with us. Communal has also enabled us to offer more value to our members. With digital membership cards now available, we have revitalized our Community Perks program, helping connect our members with local businesses. Additionally, creating and managing program and event registrations has never been easier. The ability to host "members-only" events has simplified sign-up filtering, a process we previously handled manually. Our community loves the experience, and we do too!

Cons:

Nothing really comes to mind here! When issues do arise, Communal's team is quick to resolve them. Whenever we have suggestions for improvements, Communal listens.

Maddy V.

Verified reviewer

Accounting

11-50 employees

Used daily for less than 2 years

Review source

Reviewed February 2025

Very User Friendly Software!

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

It is very user friendly for booking and scheduling and for community events, programs, fundraising and Memberships. Their support team is awesome! Very helpful and great to work with!

Cons:

Sometimes the system can be a little slow

Sandra I.

Verified reviewer

Recreational Facilities and Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed June 2022

Communal Membership Software

We are finally able to communicate with our members, run booking software and a program payment platform all in one application. The cost to our Community is very reasonable and the team is fantastic to work with.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This software is a very cost effective way to stay in touch with your members as well as managing all our programs, events and facility rentals! This is a fantastic CRM that has been developed in conjunction with actual non-profit community groups and associations. They listened and took all of our varied issues and created Communal.

Cons:

There is honestly nothing that I am unhappy with. The team at Communal make adjustments as issues arise, so if you are not pleased with something today, and it can be tweaked or changed they will.

Reasons for choosing Communal

We did not really consider any other products. Products that were available to do all that Communal does were just to cost prohibitive.

Reasons for switching to Communal

We made the switch because the product that we were using was not willing to incorporate all that we required at a price that we could afford.

Yana S.

Verified reviewer

Civic & Social Organization

2-10 employees

Used daily for less than 12 months

Review source

Reviewed May 2023

Right for Community Associations and beyond!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

How it fits so many Community Associations and other organizations, that are different but Communal has necessary core features that are overlapping across all of us! What a great team of professionals put it together, by going to the organizations in need, listening of what they were missing and bringing this great product to life.

Cons:

Once in a while there will few little things come up but we figure it out together with Communal. Everything else we have works great!

Reasons for switching to Communal

Previous product was primarily serving sport needs and where we have a big sport program we have other activities that need adequate management and user experience.

Faheela K.

Verified reviewer

Information Services

501-1000 employees

Used daily for less than 12 months

Review source

Reviewed June 2022

Communal is a great software

The communal team is always willing to help and make the user experience better. Communal team was always available to answer any questions and give great support to their clients.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I liked the most is that it’s user friendly. Easy to learn and work with. I really enjoyed using this software as it is very customizable.

Cons:

I have not come across any problems with this software, if I need to add any custom features to this software, communal team is always happy to make those changes and understand the needs of their clients.

Reasons for choosing Communal

Because all of the softwares that were being used at Bowness, this software has combined all those softwares in one place and it’s more convenient. The price is also very good because we could do all our work in one place.

Reasons for switching to Communal

Bowness was using several different softwares for their operations but communal combined everything in one place and that is a big reason bowness has switched to this software as they were paying for so many different softwares, whereas communal is very reasonable in price considering everything is combined in one place.

Jon N.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for less than 12 months

Review source

Reviewed June 2022

Communal - Community Association Management Software

My experience with the software and the team has been overwhelmingly positive. We switched from another provider and the difference was night-and-day! Communal did a fantastic job onboarding us and helping us migrate our data from one system to another. They are also very responsive for customer support. The integrated payment feature is nice and makes it so that we don't have to worry about managing that ourselves. I would strongly recommend this product to other Community Associations.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is very easy to use and the team has been great to work with. The built-in workflows make it easy to organize memberships, create surveys, create events, and engage with our members. We had a few customization requests and the Communal team was very willing to work with us to make them happen. I love that the software is cloud based and easy to use.

Cons:

As a new product there are a still a few small imperfections. Sometimes things take longer to load than I would like, or the menus aren't quite optimized.

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