Blackbaud eTapestry 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Blackbaud eTapestry

3.8

(208)

Pricing

Starting at $99.00 per month

About Blackbaud eTapestry

eTapestry from Blackbaud is an online fundraising and donation management solution designed for small and midsize nonprofit organizations. The web-based solution helps organizations to streamline their fundraising activities including reaching out to potential donors, scheduling and organizing fundraising events.

eTapestry is a web-based solution that can be accessed anytime from any internet enabled device. The solution offers robust membership management tools to run membership programs, track member contributions and manage member contact details. The solution provides a comprehensive event management functionality to create event schedules, plan activities, send e-invites and sell event tickets and merchandises online. With built-in social sharing tools, event organizers can share event posts and updates with their online community or invite participation from a larger audience.

eTapestry is available at a monthly subscription with zero upfront costs and 30 days free trial period for product evaluation. eTapestry helps nonprofit organizations raise funds using an online tool without getting into the complexity of an on-premises software installation.

Blackbaud eTapestry Screenshots

Blackbaud eTapestry Pricing and Plans

Starting price: $99.00 per month

Free Trial

Free Version

Basic

$99.00

usage based, per month

No plan information available

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Blackbaud eTapestry Features

Popular features found in Nonprofit
Accounting
Campaign Management
CRM
Customizable Forms
Donor Management
Electronic Payments
Event Management
Fundraising Management
Grant Management
Membership Management
Registration Management
Volunteer Management
More features of Blackbaud eTapestry
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Alerts/Notifications
Alumni Management
API
Attendance Management
Auction Management
Calendar Management
Campaign Analytics
Campaign Planning
Communication Management
Contact Management
Contribution Tracking
Credit Card Processing
Customizable Branding
Customizable Fields
Customizable Reports
Customizable Templates
Dashboard
Data Import/Export
Document Storage
Donation Tracking
Donor Discovery
Dues Management
Email Marketing
Email Reminders
Event Scheduling
Event Ticketing
Forms Management
For Nonprofits
Gift Matching Management
Member Database
Mobile Access
Mobile Giving
Online Forms
Payment Processing
Pledge Management
Real-Time Analytics
Real-Time Reporting
Receipt Management
Recurring Giving
Recurring/Subscription Billing
Reporting/Analytics
Reporting & Statistics
Social Media Integration
Third-Party Integrations

Blackbaud eTapestry Integrations

Meta for Business

Mailchimp

Blackbaud eTapestry User Reviews

Overall Rating

3.8

Ratings Breakdown

35%

36%

16%

Secondary Ratings

Ease of Use

3.4

Value for money

3.5

Customer support

3.9

Functionality

3.7

Linda C.

Verified reviewer

Mental Health Care

11-50 employees

Used weekly for less than 2 years

Review source

Reviewed September 2022

Tied into a contract even though I wouldn't use the system

Previously 1

This was our first try with donation software and I tried it because it was free. But then we were tied to a 2-year contract and I hated it so much we switch to another platform and I still needed to pay for it. It was quite frustrating. The reports were the hardest part. Everything about the system just seemed to be more difficult than it needed to be.

Ratings Breakdown

Ease of use

Previously 1

Value for money

Previously 1

Customer support

Previously 1

Functionality

Previously 1

Pros:

It was initially free through TechSoup and we didn't have a software package so I thought we would try it.

Cons:

The reports function was awful. I never did understand how to generate reports. It also was more technical than I had the aptitude for.

Karen T.

Verified reviewer

Religious Institutions

51-200 employees

Used daily for more than 2 years

Review source

Reviewed May 2022

Blackbaud eTapestry: Well Worth The Purchase - Absolutely Worth Every Dime

Exceptional experience and would recommend to all that are searching for a donor software system.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Everything about this software is exactly what we need. We can communicate with our supporters in many ways, prepare and run queries on any field, create and use reporting features at any time and essentially document and track all donor information. This is all done with ease and offers flexibility.

Cons:

We wish there were a few more features as it integrates with social media and email addresses. We have found that the accuracy is not as strong as we would like it to be.

Reasons for choosing Blackbaud eTapestry

The ease of use, flexibility in the queries and reporting and the overall donor management tool met our organizations needs.

Reasons for switching to Blackbaud eTapestry

Needed a program that met our needs better for relationship management, donor management, fundraising reports and

Kelly M.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for more than 2 years

Review source

Reviewed July 2019

You can't ask for a better donor management software package

I have used so many different donor management software packages throughout my career and I have never been so pleased as I am with eTapestry.

Ratings Breakdown

Ease of use

Previously 5

Value for money

Customer support

Functionality

Pros:

Everything is a pro when it comes to eTapestry. The layout is very user intuitive and easy to understand. You can truly dive in and really get a huge bang for you budget almost immediately.

Cons:

The only con I can think of for eTapestry is that there isn't a mobile app for the software. I would love to be able to check information when not at my desk.

Barbara P.

Verified reviewer

Education Management

11-50 employees

Used daily for less than 12 months

Review source

Reviewed March 2020

very versitile

We have been able to move towards a more technology based fundraising using the justgiving portion of blackbaud for our jog-a-thon. Students created their own page and shared it for donations. This made tracking and acknowledging donations much more efficient.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We use etapestry and justgiving and have found it to be very useful. We have been able to easily link fundraising campaigns, event registration and forms to our website and then track information.

Cons:

Extracting information can be somewhat challenging - once you learn their programing and how to create a query it becomes easier. They do provide a very large training database and a chat room for help.

Reasons for choosing Blackbaud eTapestry

While Blackbaud was more expensive, it provides us with way more options and room to grow.

Reasons for switching to Blackbaud eTapestry

We felt we had outgrown Trail Blazer and wanted to expand the online giving and registration aspect of our fundraising.

Dalena M.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for less than 6 months

Review source

Reviewed August 2019

New to eTap, not to CRM

Creating an all in one database for donors and subscribers is very important as we grow. We grew from 1 to five employees overnight and so getting "organized" was essential.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love the ease of functionality in finding and creating accounts. I like the connection with Blackbaud Merchant Services for an all in one platform.

Cons:

The start-up was a little too long and delayed our business plan. Also, queries and forms are not necessarily intuitive.

Reasons for choosing Blackbaud eTapestry

Pricing and built-in training.

Reasons for switching to Blackbaud eTapestry

Needed a more comprehensive database for tracking more than subscribers to newsletters.

Rose V.

Verified reviewer

Non-Profit Organization Management

51-200 employees

Used monthly for more than 2 years

Review source

Reviewed October 2020

Great Tool for Tracking Donors

I really like eTapestry for donor giving and cultivation.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It was easy to use and track giving and donors over time.

Cons:

Grant tracking could be a little easier to navigate.

Reasons for choosing Blackbaud eTapestry

We actually use both eTapestry and Bloomerang

Helen N.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for more than 2 years

Review source

Reviewed December 2018

Worst system ever

Etapestry is holding me hostage with a product I no longer use. Its outdated system has been causing me so many issues that it's eating in to my funraising time for my nonprofit. They won't let me cancel my contract even though I don't want to use their product any more.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It worked for when I needed it to work. But my organization has now outgrown the system.

Cons:

Cusomer support and outdated database. Not user friendly.

Aimee F.

Verified reviewer

51-200 employees

Used weekly for more than 2 years

Review source

Reviewed May 2018

We use this software to manage the donors, supporters, volunteers, etc. for our non-profit.

It a good, basic tool for housing all of your client, customer or supporter contact information and activity.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

Its an inexpensive way to manage donor and supporter activities. It also allow us to bulk email and communicate to our audience. We can design a nice email with graphics and it is fairly easy to set it up and send it out.

Cons:

It is a little clunky in that the categories and drop-downs aren't customization. You basically have to get with your team (or those responsible for entering data) and decide how to use their established categories to fit the data you want to collect in order to have it be consistent for each person's information that you enter.

Riley N.

Verified reviewer

Music

51-200 employees

Used weekly for less than 2 years

Review source

Reviewed April 2022

Expensive, Buggy, and Complicated

I find this platform user-unfriendly, and it regularly is buggy and slow. Considering we pay them literally thousands of dollars every year to use it, I expect a better product. Running reports is a nightmare and requires significant staff training for the simplest of reports. The only reason we are still using it is because it is so difficult to switch years of donor records to another platform. They also recently opted us into a more expensive package without giving me a chance to opt out – despite it being a feature we don't use.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Not much. There aren't many pros that I have seen compared to other softwares.

Cons:

The biggest problem with eTap is reports. Running the most basic of donor reports is incredibly unintuitive and convoluted.