Whistle Messaging 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Whistle Messaging

4.7

(131)

Pricing

Pricing available upon request

About Whistle Messaging

Whistle is a cloud-based guest messaging platform, which helps businesses in the hospitality industry communicate with guests, manage bookings, streamline check-in processes and more. Hoteliers can track team members' performance based on task completion rates, response times, upsells, direct bookings and guest ratings on a centralized dashboard.

Whistle's artificial intelligence (AI)-enabled chatbot allows guests to choose booking dates on a calendar and provide details about arrival or departure. Managers can set up recurring tasks, send/receive work orders and view a history of checklists or inspections in real-time. Additionally, administrators can send eSignature requests to guests via email, SMS and other communication channels.

Whistle integrates with various third-party systems such as Agilysys, ResortSuite, RoomKeyPMS and more. Pricing is available on request and support is extended via phone, email and other online measures.

Whistle Messaging Screenshots

Whistle Messaging Pricing and Plans

Starting price: $60.00

Free Trial

Free Version

Basic

$60.00

per feature

No plan information available

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Whistle Messaging Features

Popular features found in Customer Communications Management
Batch Communications
Chat/Messaging
Customer Database
Interaction Tracking
Multi-Channel Communication
More features of Whistle Messaging
Activity Dashboard
API
Autoresponders
Billing & Invoicing
Calendar Management
Canned Responses
Communication Management
Contact Management
Customizable Branding
Employee Management
File Sharing
For Vacation Rentals
Front Desk Management
Guest Experience Management
Housekeeping Management
Maintenance Management
Marketing Automation
Mass Texting
Mobile Access
Multi-Language
Multi-Property
Multi-User Collaboration
Offline Form
On-Demand Communications
Online Booking
Personalization
Point of Sale (POS)
Proactive Chat
Real-time Consumer-facing Chat
Reporting/Analytics
Reservations Management
Reviews Management
Spa/Activity Management
Task Management
Template Management
Third-Party Integrations
Transcripts/Chat History
Video Support
Voice Mail

Whistle Messaging Integrations

Clock PMS

ThinkReservations

Stripe

Jonas Chorum

Infor HMS

innRoad

See all 18 integrations

Whistle Messaging User Reviews

Overall Rating

4.7

Ratings Breakdown

73%

22%

Secondary Ratings

Ease of Use

4.6

Value for money

4.6

Customer support

4.6

Functionality

4.5

Oscar P.

Verified reviewer

Hospitality

2-10 employees

Used weekly for less than 12 months

Review source

Reviewed August 2021

A new form to administrate your hotel

It has helped me a lot I’ve been using this software quite a while now and it has help me in my hotel organization it lets me know different Ares from the hotel how they are well-managed as well as how the guests feel during his stay, I would definitely recommend this app if you want to have a more complete organization for your hotel.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like this software because it has several features that allows me to keep a correct and straight organization for my hotel, as well as having data which is gonna make me improve the hotel in order to make a better experience for the guests and also have a more improve management for the whole organization.

Cons:

This software needs more work on their marketing, because we only have one feature to promote our different services so we need more apps and more feature that allows us to promote more our services.

Corey S.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 2 years

Review source

Reviewed June 2022

Non-intrusive, real-time, guest communication is critical to our success!

Overall, Whistle is critical to the success of our operation. Because our resort is so small, our staff is often pulled in many different directions, and do not have the luxury of staying tethered to a specific workstation. With the Whistle Mobile App, we are able to stay in real-time contact with all our guests, even if we're up on the floors cleaning rooms, or out on the deck cleaning the pool, etc.

Ratings Breakdown

Ease of use

Functionality

Pros:

A majority of people in the world prefer the platform of text message when communicating with anyone. Now, we have the ability as a hotel to have this level of communication with our guests. We use this software to prepare our guests for their arrival, complete their digital guest registration, provide real-time feedback in regards to their experience and prepare them for departure and hopefully, their eventual return.

Cons:

I wish the artificial intelligence was a little more intuitive. Whistle gives you the opportunity to prepare hundreds of FAQ's and their appropriate responses. The idea is that as your guests being to ask these repetitive and simple questions, Whistle can learn the typical response and automatically reply, taking this routine but demanding task off your plate full of responsibilities. Unfortunately, like an unsure but capable new employee, it is constantly looking for approval before providing the correct answer it already knew. Doesn't save much time if I have to "ok" everything that I already told it to say...

Reasons for choosing Whistle Messaging

Previous poor experience with Ivy Experience, whereby it did not interface correctly with our Property Management Software and could not distinguish which guests were in which building.

Bart J.

Verified reviewer

Hospitality

2-10 employees

Used daily for more than 2 years

Review source

Reviewed April 2025

OK, But Support is Not Very Helpful

A previous employee signed up for their service. Did it not occur to them that employees come and go at companies? It is impossible for us to remove a previous employee's name or email. Who does this?

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The system generally functions well. No delay in quick sends and receipts of messages.

Cons:

Their support is not very useful. They take a "it's not a bug, it's a feature" attitude even when bugs are obvious.

Dan M.

Verified reviewer

Hospitality

11-50 employees

Used daily for less than 2 years

Review source

Reviewed February 2021

Fantastic platform, continous improvement and innovation

Having been with a previous texting service that was more expensive and less functional, we could not be more pleased with the Whistle product and team. It's legit easy to use and does everything we want it to!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

1. The integration into our property management software (PMS) that allows us to send-out pre-arrival texts to our guests each day. 2. That we can send follow-up messages post stay that include a link to our TripAdvisor page.

Cons:

I honestly cannot think of any features of functions of the software that I do not like.

Reasons for choosing Whistle Messaging

Price, functionality, and value.

Reasons for switching to Whistle Messaging

At the time, they did not integrate with our arriving guests and we had to manually "sell" the service to each arriving guest, adding significant time to our check-in process and overall functionality. They were also more expensive. Our PMS Company (SkyTouch) also sent out information indicating they had an integration, so we wanted to try it out.

Vendor Response

Thanks for the positive review, Dan! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Happy Whistling!

Replied February 2021

Tania P.

Verified reviewer

Hospitality

11-50 employees

Used daily for less than 12 months

Review source

Reviewed February 2021

Great communication tool

We have definately increased productivity of our front desk operations with this additional communication tool. We are able to better communicate between the housekeeping department and with Guests. It allows us to be more efficient in our daily operations as we are not spending as much time on the phone.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We liked the ability to be able to communicate with our guests in a faster more efficient way. They didn't need to call us with requests, it could be texted. The Automatic responses set up in the system also helped to answer the everyday questions of Guests without us having to repeat the same information over the phone. It streamlined our processes.

Cons:

It doesn't have a lost property feature which other products offered. If a guest left something in a room, the item could be recorded in this program and thus further streamline the process. Other products offered the ability to have the picture of the item, the address of the guests and the tracking info once shipped all recorded in the program.

Reasons for choosing Whistle Messaging

It provided the communication tools we needed and it was cost-effective.

Vendor Response

Thanks for the positive review, Tania! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Happy Whistling!

Replied March 2021

Sonya M.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 6 months

Review source

Reviewed April 2024

Poor onboarding leads to a total stalled customer and no one cares

Poor at best. Trying to find anyone on the team that cares.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The demo and tool was great compared to Akia. But wow what a difference in the onboarding.

Cons:

The onboarding is a total mess. They do not get back to you and you get stuck paying for a tool you cannot use.

Reasons for switching to Whistle Messaging

Features at Whistle seemed helpful for us to generate revenue.

E Scot F.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 12 months

Review source

Reviewed February 2021

Game Changer for My Staff

Set up was easy and support has been great. We needed support to get up and running but haven’t really needed them since—and that tells me it’s well designed product.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The fact that so many templates can be created and scheduled to go out makes my staffs job so much easier. They don’t have to remember to confirm arrival times or make sure that guests have all their contactless check-in information. We also love the automated review requests based on their response—the AI that is built in has increased the percentage of reviews we get by over 100%. Guests comment all the time that they felt so taken care of and half the time, it’s not even us manually texting them!

Cons:

There are a few things you have to sign into the desktop version to update. That is expected though and has not really been a problem, accept when you want to change something fast on the phone app.

Reasons for switching to Whistle Messaging

Google Voice gave us the ability to text but everything was manual. Whistle gave us tons of automation.

Vendor Response

Thanks for the positive review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Happy Whistling!

Replied March 2021

Claus L.

Verified reviewer

Hospitality

201-500 employees

Used daily for less than 12 months

Review source

Reviewed February 2021

Whistle Mania

From the very first day I was in touch with "Whistle", I was impressed. The immediate follow-up and service was great. The set up was smooth and timely and we were up and running in no time. The system is user-friendly and efficient t and our staff loves it. We are currently exploring implementing Whistle into our F&B as well as Golf Divisions..so stay tuned. Thanks for what you do and keep up the good work:)

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of implementation as well as ease of use...not to forget the fact that our customers love it too

Cons:

That I didn't get it sooner is my main disappointment.

Reasons for choosing Whistle Messaging

The Best follow-up. Looked a lot easier for our guests and staff to us. No extravagant promises made...simply just the facts.

Vendor Response

Thanks for the positive review, Claus! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Happy Whistling!

Replied February 2021

Ali B.

Verified reviewer

Hospitality

2-10 employees

Used daily for more than 2 years

Review source

Reviewed February 2021

Game Changing Software

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love how easy it is to use to communicate with our guests. The automatons have been so helpful to our business especially during covid.

Cons:

I would love it if they added the option for email templates.

Reasons for switching to Whistle Messaging

We were unsatisfied with the functionality of TrustYou.

Vendor Response

Thanks for the positive review, Ali! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Happy Whistling!

Replied February 2021

Rebecca M.

Verified reviewer

Hospitality

11-50 employees

Used daily for less than 12 months

Review source

Reviewed February 2021

Need further interaction to provide fair review

I am finding it to be more and more useful as I become more familiar with the product. I believe once I take the time necessary to focus solely on the features I will find it to be hugely beneficial to my property as a whole.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Automated messaging is hugely helpful with communication with our guests! Integration with our current program was simple as [SENSITIVE CONTENT HIDDEN] was invaluable in setting us up!

Cons:

I cannot honestly evaluate any negatives as I do not have experience with other products to form a fair comparison.

Reasons for choosing Whistle Messaging

Another associate has used other products and been nonplussed so we decided to give Whistle a try!

Vendor Response

Thanks for the review and feedback.

Replied March 2021

Showing 1 - 10 of 131 Reviews

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