Rivet 2026: Benefits, Features & Pricing

Wondering if Rivet is right for your practice?

Our Medical Practice Management Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Rivet

4.1

(9)

Pricing

Starting at $6,000.00 per year

About Rivet

Rivet makes managing insurance reimbursement easier and more productive while helping to drive revenue acceleration for an organization. As the leading financial diagnostic and operations RCM platform, Rivet offers a suite of differentiated solutions unlike legacy healthcare IT to empower practices to level the “paying” field. With an intuitive and modern design, purposely built for healthcare, Rivet delivers what we feel member RCM professionals need:

Claims analytic dashboards to provide the RCM answers that help build a business - with no digging required
Accurate net revenue forecasting tools to drive clearer financial health and decision making
Robust payer contract management to serve as a sturdy backbone for reimbursement
Payer rate benchmarking available down to the TIN to know how your rates compare
Contract and fee schedule scenario modeling to maximize the payments that matter
Automated GFE compliant eligibility & estimate tools for increased upfront collection
Auto-detection and AI-driven underpayment prioritization for payment variances to solve systemically and avoid them in the first place
Revenue recovery workflows for denials that maximize speed, a...

Rivet Screenshots

Rivet Pricing and Plans

Starting price: $6,000.00 per year

Free Trial

Free Version

Rivet RCM Solution

$6,000.00

per year

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Rivet Features

Popular features found in Medical Practice Management
Appointment Management
Charting
Claims Management
EMR/EHR
E-Prescribing
HIPAA Compliant
Medical Billing
Patient Intake
Patient Portal
Patient Scheduling
Physician Scheduling
More features of Rivet
Accounts Receivable
Activity Dashboard
Alerts/Notifications
API
Audit Management
Audit Trail
Batch Processing
Billing & Invoicing
Bill Payment
Cash Flow Management
Claims Tracking
Communication Management
Co-Pay & Deductible Tracking
Credit Card Processing
Customer Database
Customizable Branding
Customizable Dashboard
Customizable Forms
Customizable Reports
Customizable Templates
Dashboard Creation
Data Import/Export
Data Verification
Denial Management
Document Management
Document Storage
EHR-Agnostic
EHR/EMR Integration
Electronic Claims
Electronic Payments
Financial Management
Forecasting
For Healthcare
Historical Reporting
Insurance Eligibility Verification
Invoice History
Invoice Management
Live Chat
Mobile Access
Mobile Alerts
Monitoring
Multi-Location
Multi-Physician
One-to-One Messaging
Patient Engagement
Payment Collection
Payment Processing
Payor Management
Process/Workflow Automation
Quotes/Estimates
Real-Time Analytics
Real-Time Data
Real-Time Reporting
Real-Time Updates
Recurring/Subscription Billing
Registration Management
Reimbursement Management
Reminders
Remittance Advice
Reporting/Analytics
Reporting & Statistics
Revenue Management
Revenue Recognition
Sarbanes-Oxley Compliance
Search/Filter
Secure Data Storage
Secure Messaging
Task Management
Task Scheduling
Template Management
Third-Party Integrations
Transaction History
User Management
Video Consultations
Workflow Management

Rivet Integrations

Waystar

NextGen Healthcare Practice Management

Nextech EHR & PM

eClinicalWorks

Clearwave

Veradigm Practice Management

See all 11 integrations

Rivet User Reviews

Overall Rating

4.1

Ratings Breakdown

22%

67%

11%

Secondary Ratings

Ease of Use

4.7

Value for money

4.2

Customer support

4.9

Functionality

4.2

Tonia B.

Verified reviewer

Medical Practice

51-200 employees

Used daily for less than 12 months

Review source

Reviewed September 2020

Feedback

It's been great and I really appreciate all the work that the team has done per our request. They make sure that we are getting everything out of the product and they take our feedback and put it to use.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The estimates are amazing even though that's not why we purchased it in the first place; however probably 50% or more of the business office uses the estimates for many functions. I also liked the reports and the ease of use. It wasn't as difficult as the previous product we were using. The ability to chat with someone right away about an issue you might be having.

Cons:

The BCBS issue was a bear but hopefully now that is fixed. There isn't really anything about the software it's just making sure that all the information and data is correct so that the underpayments showing are true underpayments.

Reasons for choosing Rivet

Again, it was cheaper and we wanted something more up to date and user friendly.

Reasons for switching to Rivet

We wanted a more user friendly product and it was cheaper.

Stacy G.

Verified reviewer

Hospital & Health Care

501-1000 employees

Used daily for less than 2 years

Review source

Reviewed September 2020

Rivet Review

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

The software seems user friendly. It is nice that developer are open to our suggestions on improving functionality and data.

Cons:

The initial goals changed during our time in the developmental stages. We are still missing some functionality that we had in previous systems.

Luke W.

Verified reviewer

Hospital & Health Care

501-1000 employees

Used daily for less than 12 months

Review source

Reviewed September 2020

Rivet

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is good to upload contract info to see allowed amounts

Cons:

They don't have as many features as I would need to completely do my Job, but they are growing and getting bigger and adding things.

Sara C.

Verified reviewer

Medical Practice

51-200 employees

Used daily for less than 2 years

Reviewed July 2020

Rivet Review

Absolutely wonderful! They are so easy to work with and are always available for help

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Very user friendly! Estimates almost to the penny of reimbursement

Cons:

We ran into a few problems with the integration with Athena, but we have seemed to figure it out as we went along.

Shelby E.

Verified reviewer

Medical Practice

501-1000 employees

Used daily for less than 12 months

Review source

Reviewed September 2020

Rivet Review

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

I like how you can filter mostly anything on Rivet, there are so many options to choose from that is very user friendly. The customer service is also amazing! There is always someone available to help no matter the time of the day.

Cons:

I feel as though there can be more options to pull claims. By paid status, denied, codes, etc

Valerie G.

Verified reviewer

Medical Practice

51-200 employees

Used daily for less than 12 months

Reviewed July 2020

Rivet Review

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Rivet is easy to use and the customer service is exceptional. Rivet has saved me so much time having all the fee schedules in one place. I also love being able to text or email the estimate to patients.

Cons:

The least thing I like about Rivet is when certain things populate that are incorrect with certain insurance plans.

Luke B.

Verified reviewer

Hospital & Health Care

2-10 employees

Used weekly for less than 2 years

Review source

Reviewed June 2020

LHA Review

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the easy in which you can build fee schedules. As a consulting firm, we do not have the need for a lot of the practice specific features. However, having a place to store all your fee schedules is very nice

Cons:

I think the reporting capabilities of Rivet could be improved in regard to the fee analysis piece. Simpy showing a % of medicare by code and overall would be a huge improvement. Being able to pull out the report and share with clients at CPT specific detail would also be helpful

Lynn B.

Verified reviewer

Medical Practice

51-200 employees

Used daily for less than 12 months

Reviewed July 2020

Great Customer Service !!