MaxBill 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

MaxBill

4.1

(9)

Pricing

Pricing available upon request

About MaxBill

MaxBill Utility Billing Software is a SaaS modern billing and CRM management system designed for multi-utility suppliers and service providers. This end-to-end solution offers a full suite of modules to automate revenue management, invoicing and reconciliation, configure product and service portfolios, advance partner management and customer care operations, and continually enhance customer experience.

MaxBill is successfully utilized by over 70 multi-service companies wordwide, such as Energy Retail (UK, 2 millions service points) Communal Energy Partner (UK), Firmus Energy (Ireland, over 110K customers)

Who do we help scale their business?

ENERGY PROVIDERS:

Renewables providers and DERs
Traditional and Innovative Energy Supply
Distributors energy resources

EV Charging Service Providers

MULTI-UTILITIES Company:

Municipalities/City services
Public & Independent Utilities
Tenant Billing & Housing
District Heating and Cooling (DHC)

Product Highlights:

Innovative, multi-play nature fosters growth across various brands, business models, and verticals.
Diverse supply types and service delivery options within a unified platform.
Seamless and...

MaxBill Screenshots

MaxBill Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Growth

Pricing available upon request

No plan information available

Business Power

Pricing available upon request

No plan information available

Enterprise

Pricing available upon request

No plan information available

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MaxBill Features

Popular features found in Billing and Invoicing
Billing Portal
Contact Database
Customizable Invoices
Invoice Processing
Mobile Payments
Multi-Currency
Payment Processing
Quotes/Estimates
Reporting & Statistics
Tax Calculation
Time & Expense Tracking
More features of MaxBill
Accounting
Accounting Integration
ACH Payment Processing
Activity Dashboard
Alerts/Escalation
Alerts/Notifications
API
Asset Tracking
Audit Trail
Automatic Backup
Backup and Recovery
Bank Reconciliation
Billing & Invoicing
Billing Rate Management
Bulk Send
Carrier Access Billing
Client Management
Client Portal
Commenting/Notes
Communication Management
Compliance Management
Configurable Workflow
Contingency Billing
Contract/License Management
Cost Tracking
Credit Card Processing
CRM
Customer Accounts
Customer Database
Customer History
Customer Management
Customizable Billing
Customizable Branding
Customizable Fields
Customizable Reports
Customizable Templates
Database Support
Data Import/Export
Data Visualization
Deferred Billing
Demand Forecasting
Discount Management
Dispatch Management
Document Management
Dunning Management
Dynamic Pricing
Electronic Payments
Email Management
Email Reminders
Equipment Maintenance
Event Logs
Expense Management
Financial Management
Flexible Rate Tables
Forecasting
For Electricity
For Internet Service Providers (ISP)
For Natural Gas
For Telecommunications Industry
For Trash
For Water
Fraud Detection
Historical Reporting
Hourly Billing
Incident Management
Inventory Management
Invoice Creation
Invoice History
Lead Management
Maintenance Scheduling
Master Data Management
Meter Data Management
Metered Billing
Mobile Access
Monitoring
Multi-Language
Multi-Period Recurring Billing
Multiple Payment Options
Non-Metered Billing
Onboarding
Online Invoicing
Online Payments
Order Management
Partner Portal
Payment Collection
Payment Reminders
PCI Compliance
Penalty/Cut-Off Processing
Post-Paid Service
Pre-Paid Service
Preventive Maintenance
Price/Margin Management
Printing Services Integration
Process/Workflow Automation
Product Catalog
Progress Tracking
Purchase Order Management
Rate Management
Rating Engine
Real-Time Analytics
Real-Time Data
Real-Time Reporting
Recurring Invoicing
Recurring/Subscription Billing
Refund Management
Reminders
Revenue Recognition
Routing
Sales Tax Management
Scenario Planning
Self Service Portal
Service Provisioning
Service Request Management
Subscription Management
Support Ticket Management
Third-Party Integrations
Transaction History
Usage Tracking/Analytics
User Management
Workflow Management
Work Order Management

MaxBill User Reviews

Overall Rating

4.1

Ratings Breakdown

44%

22%

33%

Secondary Ratings

Ease of Use

4.1

Value for money

4.1

Customer support

4.8

Functionality

4.0

Have you used MaxBill and would like to share your experience with others?

Hans d.

Verified reviewer

Telecommunications

501-1000 employees

Used daily for more than 2 years

Reviewed November 2020

Maxbill is vital to serve out Telecom customer right at once

The company behind Maxbill, Lognet is evry responsibe and the truly understand our business and thats why Maxbill has a good fit.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Flexibility, product capacilities and the experience of Lognet Systems.

Cons:

We have recently moved to a new version while the prevous version was prety tailored to our business needs. It took a while to get the new version at the same level of quality and functionality but we are almost therere.

Reasons for choosing MaxBill

Price/performance and earliers experience with Maxbill / Lognet Systems

Reasons for switching to MaxBill

Costs to maintain and to operate, inflexible.

Vendor Response

Thank you for your comprehensive review, Hans. Here at Maxbill, we are always doing our best to make sure our product fits our customer's needs perfectly. We are happy to be your choice over Salesforce and will strive to make your experience with our new system even more comfortable.

Replied December 2020

Matthijs K.

Verified reviewer

Telecommunications

11-50 employees

Used daily for more than 2 years

Review source

Reviewed July 2025

Brand new MaxBill AI billing is a blast against billing complexity

Have been working with for many years and saw them evolve from good and stable to good, stable, enhanced and innovative. Service has always been optimal during that period.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

They always evolve their product to be on the same page with utilities, they know well the market, challenges of the sector.

Cons:

The industry itself is pretty old-school when it comes to billing. Some utilities still use excel for calculations. So, there’s def a need for mindset change.

Vendor Response

Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that we're on the same page with utilities and our billing is being evolved to meet the current needs of the sector. At MaxBill, we’re committed to supporting our customers’ growth and transformation goals, and it’s great to know our solution is delivering real value. If you ever have questions, feedback, or ideas for how we can improve further, we’re always listening. Thanks again for being part of our community! — The MaxBill Team

Replied July 2025

Tatiana R.

Verified reviewer

Gambling & Casinos

10000+ employees

Used monthly for more than 2 years

Reviewed September 2023

Maxbill Review

Due to the large amount of invoices that we need to issue on a monthly basis, Maxbill helps to make this process easier, however, there are things that need to be improved to reduce the amount of mistakes

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Maxbill team is always very willing to help and assist with any changes or setups required, to ensure the best result possible when issuing the invoices

Cons:

When requesting changes through the Commercial Rules, some changes seem to be missed and also some fields in the Commercial Rules are changed without requesting it, this creates a leak in the credibility of the data

Thomas S.

Verified reviewer

Gambling & Casinos

10000+ employees

Used daily for less than 2 years

Reviewed September 2023

Comments about Maxbill

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

it facilitates the invoicing process rather than doing everything manually

Cons:

our reports sometimes change even though we have not requested the changes.

Morris S.

Verified reviewer

Utilities

51-200 employees

Used other for less than 2 years

Reviewed November 2020

Good Software ! Good people

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The good team aroud the software make very easy to understand and use it.

Cons:

the user interface, i like all the new user interface that i see in new software make easy to use it.

Vendor Response

Thank you very much for your review, Morris. We take real pride in our wonderful team of professionals, who always strive to help our customers understand our product. Our new interface also contributes greatly to that. The Maxbill team is looking forward to keeping delivering the best user experience for you.

Replied December 2020

Nikola R.

Verified reviewer

Telecommunications

501-1000 employees

Used daily for more than 2 years

Reviewed November 2020

Review of Maxbill 5

In general im positive about Maxbill.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Software can be used in complex environments and offers loads of options that can be used so it covers all business requirements.

Cons:

Lots of customizations needed, and standard technologies (like ADFS) are not available and need to be developed.

Vendor Response

Nikola, thank you for your detailed review and for the trust you have put in our solution. We're glad you've had a positive experience with Maxbill, especially with our customer service. We will continue delivering the best value for your company and improve on your feedback.

Replied December 2020

Peter B.

Verified reviewer

Telecommunications

51-200 employees

Used daily for more than 2 years

Reviewed November 2020

Nice to use

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

API integration is really good. Ease of using 'scripts' to change resources. Integrations with our own products. If something doesn't exist, it can be created.

Cons:

Development of products (version updates)

Vendor Response

Thank you for your review, Peter. Glad to hear you've had such a solid user experience with Maxbill. It is our priority to develop our product according to our customer's current needs, and sometimes it takes time to do so properly. Our team is currently working on improving the version update process and make it as quick and smooth as possible.

Replied December 2020

Lars Håkan E.

Verified reviewer

Utilities

1001-5000 employees

Used monthly for free trial

Reviewed June 2023

MaxBill where business comes first

I am not solving business problems I am enabling business to grow

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

On top of the bread and butter functionalities MaxBill is Uniquily adaptabel to rapid changes in business conditions

Cons:

Thai it wasn't me that created it, and If I had it wouldn't be that good

Reasons for choosing MaxBill

Its simply the best

Carsten K.

Verified reviewer

Information Technology and Services

2-10 employees

Used other for less than 6 months

Reviewed November 2020

DNI view

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Handle more different services and unify in one product Flexibile

Cons:

More focus on on-premise solutions - But keep your cloud solution.

Vendor Response

Thank you for your review and for the high recognition you hold for Maxbill, Carsten. We will keep developing our product to make sure we cover all of the growing business' needs.

Replied December 2020

Showing 1 - 9 of 9 Reviews