Ideagen Mail Manager 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Ideagen Mail Manager

4.1

(19)

Pricing

Pricing available upon request

About Ideagen Mail Manager

Mail Manager is an email management tool that helps businesses file and search for emails and attachments within Microsoft Outlook. The tool searches through emails that have been sent by one particular client or project and flags relevant ones, providing filing options as soon as they arrive.

The mobile application allows field-based employees to send emails and attach documents, as well as set reminders for various tasks.

Ideagen Mail Manager Screenshots

Ideagen Mail Manager Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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Ideagen Mail Manager Features

Popular features found in Email Management
Alerts/Notifications
Archiving & Retention
Autoresponders
Canned Responses
Contact Management
Data Recovery
Email Marketing
Email Monitoring
Search/Filter
Shared Inboxes
Signature Management
Spam Blocker
More features of Ideagen Mail Manager
Collaboration Tools
Customizable Fields
Drag & Drop
Email Tracking
Inbox Management
Mobile App
Real-Time Monitoring
Reporting/Analytics
Response Management
Routing
Tagging
Third-Party Integrations
Workflow Management

Ideagen Mail Manager Integrations

Dropbox Business

Microsoft SharePoint

OneDrive

Procore

ProjectWise

Ideagen Mail Manager User Reviews

Overall Rating

4.1

Ratings Breakdown

68%

11%

21%

Secondary Ratings

Ease of Use

4.2

Value for money

3.9

Customer support

4.1

Functionality

4.2

Have you used Ideagen Mail Manager and would like to share your experience with others?

Verified

Reviewer

Civil Engineering

51-200 employees

Used daily for less than 12 months

Review source

Reviewed December 2025

Easy to use and excellent company to work with!

The team at Ideagen made the sales and on-boarding experience a breeze. Their support team is very helpful, as well. Overall, we've had a very good experience with Mail Manager.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Mail Manager gave us an easy way to export emails from Outlook into our project folders. This helps us keep project related data together in one place and makes searching for information much easier!

Cons:

While they're working on a release date, the lack of support for the new version of Outlook is keeping our users from using it and the web version.

Verified

Reviewer

Architecture & Planning

11-50 employees

Used daily for less than 12 months

Review source

Reviewed July 2025

Seamless transition and very easy to use

Switching to Ideagen Mail Manager was a positive experience, with a seamless rollout and strong user adoption despite initial apprehension. The software excels in email organisation and search efficiency, although it falls slightly short compared to its predecessor in terms of broader file search capabilities. Overall, it delivers significant benefits for managing and retrieving email data.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Extremely smooth transition from previous software. Easy for staff to adopt with minimal resistance. Powerful email search functionality. Keeps inboxes organised and clutter-free. Trial phase helped build confidence across the team.

Cons:

Lacks the ability to search across all project folder files on the server (only searches emails). Only works with Classic Outlook, not New Outlook.

Reasons for switching to Ideagen Mail Manager

Our Newforma servers were at end-of-life and needed upgrading or replacing

Simon P.

Verified reviewer

Mechanical or Industrial Engineering

51-200 employees

Used daily for less than 2 years

Review source

Reviewed December 2025

Unique Solution That Solved a Major Problem Effortlessly

Mail Manager has been a definite benefit to our company. It helps capture a lot of business and project information transmitted via email, which we otherwise wouldn't have access too. It's certainly helped lower our business risk.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It solves a huge problem that we have, and didn't know that such a product existed for years. I've not seen anything like it since either, so it's a unique solution.

Cons:

It would be nice to have the ability to create new spaces within Sharepoint directly via Outlook, rather than having to add it separately. It may also then help reduce the need to run discover file locations so often.

Verified

Reviewer

Architecture & Planning

11-50 employees

Used daily for more than 2 years

Review source

Reviewed August 2025

Unable to cancel or reduce the seats.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The principal loved it to organize the emails and file them to the server by projects and personal filing space.

Cons:

Customer servier is not good. They ask you to lock into 2 years contract and is very unflexable when the team shrinks and when need to reduce seats. The terms and conditions are very unfrendly and preditor like.

Verified

Reviewer

Construction

51-200 employees

Used daily for less than 12 months

Review source

Reviewed November 2023

seamless filing for cross user coordination

good, used by many in the company and solves difficulty of organisation.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

once set up, filing emails is quick and easy

Cons:

set up can be difficult with sharepoint.

Maria M.

Verified reviewer

Construction

11-50 employees

Used daily for less than 2 years

Review source

Reviewed October 2024

Mail Manager is outdated and the customer service is awful

The software does not work and their customer service is awful. We have many employees who are unable to use this software. We asked to cancel as we are paying for a service we cannot use and they have auto-renewed into another 2-year term. Definitely do choose mail manager. There are many other companies you can use!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Nothing it didn't work for so many of the employees

Cons:

Angus A.

Verified reviewer

Civil Engineering

2-10 employees

Used daily for more than 2 years

Review source

Reviewed September 2022

500% annual increase in cost blows this product out the water.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

For my business the functionality was good

Cons:

Most everything until they have tried to apply a 500% increase in annual charges.

Reasons for choosing Ideagen Mail Manager

From the Oasys software house - since been bought out.

Christine S.

Verified reviewer

Architecture & Planning

2-10 employees

Used daily for free trial

Review source

Reviewed July 2019

Product Analyzer

Working with the two gentlemen I did, setting up Mail Manager was easy.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of storing emails, keeping exchange server clean, It's AI ability to not keep duplicates when two or more people save the same email thread. It's ability to keep just one. The search features to help find an email(s) related to a specific topic. The list goes on. This software is absolutely amazing

Cons:

Can't say I really found anything negative about it yet.

Reasons for choosing Ideagen Mail Manager

One Drive, Office 365 need some work. Not very friendly, not really shareable with outside sources. One Drive, Sharepoint and 365 need to make things more user friendly.

Reasons for switching to Ideagen Mail Manager

We have been storing our emails as PST's on our server, but 2 or more of us could be storing the same email, same attachments, each in our own PST folder. That was using up a lot of space. This software will take the multiple emails and just keep one that is accessable to all.

Jeremy R.

Government Administration

51-200 employees

Used daily for more than 2 years

Review source

Reviewed December 2018

Mail manager