Retain 2026: Benefits, Features & Pricing
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Wondering if Retain is right for your organization?
Our Customer Communications Management Software selection experts can help you in 15 minutes or less.
- Overview
- Pricing and Plans
- Features
- User Reviews
Overview
Pricing
Pricing available upon request
About Retain
Retain gives you the tools to improve engagement and collect more.
Reduce delinquency and losses.
Whether they are late or just need a reminder to pay on time, Retain's optimization engine lets you send communications to your customers digitally to encourage repayment and reduce roll rates.
Retain Screenshots

Retain Pricing and Plans

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Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.
Retain Features
- Popular features found in Customer Communications ManagementBatch CommunicationsChat/MessagingCustomer DatabaseInteraction TrackingMulti-Channel Communication
- More features of RetainActivity DashboardActivity TrackingAPICampaign ManagementCommunication ManagementCompliance ManagementCustomer Experience ManagementCustomizable BrandingCustomizable FieldsCustomizable ReportsCustomizable TemplatesEmail ManagementEngagement TrackingEvent Triggered ActionsFeedback ManagementMonitoringOn-Demand CommunicationsPersonalizationReal-Time AnalyticsReal-Time DataReal-Time ReportingReporting/AnalyticsReporting & StatisticsSMS MessagingTemplate ManagementVoice Mail
Retain User Reviews
Overall Rating
5.0
Ratings Breakdown
5
100%
4
0%
3
0%
2
0%
1
0%
Secondary Ratings
Ease of Use
5.0
Customer support
5.0
Functionality
4.5
Have you used Retain and would like to share your experience with others?
Hadeel S.
Verified reviewer
Financial Services
201-500 employees
Used daily for less than 12 months
Reviewed January 2024
Great Customer Experience
5
Ratings Breakdown
Read More
LeVar H.
Verified reviewer
Financial Services
501-1000 employees
Used daily for less than 2 years
Reviewed December 2023
Email Product User
5
Ratings Breakdown
Read More
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