CallOne 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

CallOne

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Pricing

Starting at €0.03 per month

About CallOne

CallOne is a cloud-based telephone system and call center software. It features a voice bot powered by ChatGPT. The platform is designed for call centers, customer service departments, IT departments, telecommunications companies, and enterprises using Microsoft Teams.

CallOne provides various real-time statistics for business insights. It offers targeted call routing to agents through pre-qualification with the voice bot. The platform also enables streamlined Microsoft Teams telephony with customizable functions. CallOne features a softphone, phone numbers, queues, real-time analytics, an ROI calculator, and a dedicated project team. The voice bot is GDPR-compliant and tailored for service hotlines.

It handles cases automatically using natural language understanding and company-specific information. CallOne offers live statistics and custom dashboards for in-depth business intelligence. The platform is configurable for any use case. Additional features include simple routing interfaces, live call monitoring, omnichannel support, CRM integration, real-time dashboards, and comprehensive analysis tools.

CallOne Screenshots

CallOne Pricing and Plans

Starting price: €0.03 per month

Free Trial

Free Version

STARTER: Cloud-Telefonanlage & Teams Telefonie

€4.95

per user, per month

Plan includes:

Rufnummern
kostenlose Rufnummernmitnahme
bis zu 5 Geräte pro User
Rufgruppen
Feiertagsrouting
Ansagenmixer- und Generator
Mailbox und E-Fax
zentrales Telefonbuch

BUSINESS: Cloud-Telefonanlage & Teams Telefonie

€8.45

per user, per month

Plan includes:

alle aus Starter
CallOne Softphone
IVR (Sprachmenü)
Teams Telefonie Option
Live Dashboard
Erweiterte Warteschleifen
intelligente Anrufsteuerung
erweiterte Anrufstatistiken

PROFESSIONAL: Cloud-Telefonanlage & Teams Telefonie

€16.45

per user, per month

Plan includes:

alle aus Business
Flatrate Deutschland (Mobil & Festnetz)
VoIP und Teams parallel nutzen
SSO mit SAML 2.0, Microsoft, Google
Webhook API & REST API Nutzung
Customer Success Manager
Anbindung an CRM- und Ticketsysteme
CTI-Integration
Automatische Gesprächsaufzeichnung (Silent Coaching)

Callcenter-Software: Nutzungsbasiertes Abrechnungsmodell

€0.03

usage based, per month

No plan information available

GPT-VoiceBot

€149.00

usage based, per month

No plan information available

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CallOne Features

Popular features found in Call Center
Caller ID
Call Logging
Call Monitoring
Call Recording
Call Routing
Call Scripting
Contact Management
CRM
Dashboard
IVR
Queue Management
Reporting/Analytics
More features of CallOne
Activity Tracking
Agent Interface
Alerts/Escalation
API
Auto-Dialer
Automated Routing
Automatic Call Distribution
Blended Call Center
Callback Scheduling
Call Center Management
Call Disposition
Call List Management
Call Reporting
Call Scoring
Call Tagging
Call Tracking
Call Tracking Metrics
Call Transcription
Call Transfer
Call Whispering
Campaign Management
Computer Telephony Integration
Conferencing
Conversion Tracking
Customizable Reports
Inbound Call Center
Keyword Tracking
Lead Management
Manual Dialer
Monitoring
Multi-Campaign
Multi-Language
Outbound Call Center
Performance Management
Phone Key Input
Pre-recorded Messages
Progressive Dialer
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Reporting & Statistics
Survey/Poll Management
Surveys & Feedback
Text to Speech
Third-Party Integrations
Voice Customization
Voice Mail
VoIP
VoIP Connection