essensys Platform 2026: Benefits, Features & Pricing

Wondering if essensys Platform is right for your organization?

Our IT Management Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

essensys Platform

5.0

(4)

Pricing

Starting at £1,200.00 per month

About essensys Platform

essensys Platform is a digital tool designed to simplify the process of managing spaces, tenants, and services across various locations. This platform is primarily designed for workspace operators that manage co-working spaces, flexible offices, multi-tenant buildings, and distributed portfolios.

The platform aims to provide a high-quality digital experience for tenants without adding operational complexity. Key features of the essensys Platform include automation of manual processes, tracking of occupancy and usage, and configuration of spaces and infrastructure. It also offers digital tools to enhance the tenant experience, such as mobile apps, self-serve portals, and guest WiFi.

essensys Platform Screenshots

essensys Platform Pricing and Plans

Starting price: £1,200.00 per month

Free Trial

Free Version

Basic

£1,200.00

per user, per month

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

essensys Platform Features

Popular features found in IT Management
Access Controls/Permissions
Capacity Management
Compliance Management
Incident Management
Issue Auditing
License Management
Maintenance Scheduling
Remote Access/Control
Server Monitoring
Ticket Management
More features of essensys Platform
API

essensys Platform User Reviews

Overall Rating

5.0

Ratings Breakdown

100%

Secondary Ratings

Ease of Use

4.5

Value for money

4.3

Customer support

4.5

Functionality

4.8

Have you used essensys Platform and would like to share your experience with others?

Tracy V.

Verified reviewer

Commercial Real Estate

2-10 employees

Used daily for more than 2 years

Reviewed July 2019

IT/Telco Setup Made Easy

Myself and all of my staff actually enjoy using Connect as it is that easy to navigate. Activating IT for clients is so quick and efficient and this gives a positive impression to the client as well. Problem solving is also simple when you have all the info in front of you on Connect.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Having total control of the IT within my buildings, including switches, bandwidth speeds and even telephone number distribution to clients.

Cons:

Invoicing reports, personally find them a bit long winded and do not always give me the info I require.

Vendor Response

Hi Tracy, thanks for your review. It's great to hear the impact Connect has had on your IT management and member experience! Please don't hesitate to get in touch with your Customer Success Manager regarding your invoicing reports to see how we can support you. Thanks, Susan.

Replied July 2019

Robert W.

Verified reviewer

Commercial Real Estate

51-200 employees

Used daily for less than 2 years

Reviewed September 2020

Connect review

Fantastic. We have an honest and excellent open working relationship and they are always willing to support us and any ideas we may have that may benefit the industry

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The connect platform is uniques and designed around our business model. The functionlity makes it easy for us to manage our customer experience journey

Cons:

The integration process was complex and hard going. We employed a consultant to help us migrate our existing systems but we had excellent support from essenys who helped us and engaged with us considerably throught the process

Reasons for switching to essensys Platform

Because the resilience offered with connect and the customer experience makes this market leading and helps to future proof the services on offer. We are also fully bought into the R&D essensys offer to make sure this excellent platform stays ahead of the market.

Amir D.

Verified reviewer

Executive Office

11-50 employees

Used daily for more than 2 years

Reviewed September 2020

Time and resource saving - exceed customer expectation

It is a premium product in the market and pricing reflects that. It has saved lot of support hours as our centre team members are trained to use the platform with limited IT knowledge.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I have seen this platform evolved and it is by far the best platform I have used to managed clients network, wireless and telephone with various reporting features. It is simple to use and easy to train new team members. Having ability to create new setups and make changes on the go is the best to exceed any client's expectation.

Cons:

I would like the possibility of integrating with third party applications as connect holds the client user database.

Reasons for choosing essensys Platform

Due to Connect platform

Wendy R.

Verified reviewer

Real Estate

2-10 employees

Used daily for less than 6 months

Reviewed May 2019

Transitioning to Connect

Too soon to say. The migration went pretty well and the majority of the clients are happy. The clients with more difficult setups are less happy and we'll have to see how it is resolved. I do like that we can do basic admin functions remotely.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use and intuitive work flow. Extensive knowledge base. Unlimited support.

Cons:

The team has reported that client support, when relegated to only chats, is difficult. A phone call or direct client communication would be preferable for more complicated cases. We were told that customer support would work with the clients and all clients were sent credentials but that has not been the case.

Showing 1 - 4 of 4 Reviews