LEAP 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

LEAP

4.5

(4)

Pricing

Pricing available upon request

About LEAP

LEAP is a cloud-based customer engagement platform that helps businesses streamline location-based advertising via behavioral insights, personalization and contextual targeting. The platform is designed for various sectors including brands, retail chains, convention centers and shopping malls. It provides location-based targeting that helps businesses understand customer behavior and drives them to physical stores. Additionally, LEAP provides real-time data to measure and analyze customer traffic and campaign analytics. It also enables businesses to experiment with customization and personalization to improve the overall customer shopping experience.

LEAP Screenshots

LEAP Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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LEAP Features

Popular features found in Customer Engagement
Communication Management
Customer History
Feedback Management
Live Chat
Multi-Channel Communication
Reporting/Analytics
More features of LEAP
Activity Tracking
Campaign Management
Customer Segmentation
Gamification
Monitoring

LEAP User Reviews

Overall Rating

4.5

Ratings Breakdown

75%

25%

Secondary Ratings

Ease of Use

4.8

Value for money

4.3

Customer support

4.5

Functionality

4.0

Have you used LEAP and would like to share your experience with others?

Maribeth J.

Verified reviewer

Law Practice

2-10 employees

Used daily for less than 12 months

Review source

Reviewed June 2021

Makes my job easier everyday

LEAP is FANTASTIC. Personally it gave me a rich tool to learn legal terms and procedure (I had no prior admin experience in Law Firms). I have used every tool available to me - from one on one support, community forums and LEAP University. It allowed me to become a LEAP Rockstar for our office. This is an incredible tool to have. The secure but virtual availability is a game changer. It also allows our firm to communicate and assist each other in much more efficient and high quality.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

LEAP has allowed me to simply our office processes. Their WebPortal has brought a new level of accuracy and timeliness to respond to inquiries and develop leads into clients. The available RapidPay feature has seen our receivables come in faster and the integration with LEAP eliminates the need to enter payments into the LEAP program manually. The included LawConnect is a fantastic way to reach out clients and keep accurate records of who has accessed them and alerts the appropriate staff person when items are shared back to the firm.

Cons:

I am on the administrative side of the firm. Some of the templates for Accounting documents can be confusing - but the support from LEAP is fantastic and my issue is always reserved. Occasionally I wish there were some features that aren't yet available, but LEAP welcomes input from users and uses them when it makes developments to the program.

Reasons for switching to LEAP

I was not at the firm at the time they onboarded - but I have seen the "old way" and can definitely see why our President made this choice.

Nigam S.

Verified reviewer

Marketing and Advertising

11-50 employees

Used daily for less than 12 months

Review source

Reviewed November 2017

very much userfriendly

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I am able to reach to my target audience it has also helped me to increase my overall revenue as well

Cons:

not really much.. there are some more functionalities, which i was looking at but this can be done.

Vendor Response

Thanks Nigam for your quick review. We are constantly adding new features to the product to make it more user friendly.

Replied November 2017

Anthony C.

Verified reviewer

Law Practice

11-50 employees

Used daily for less than 2 years

Review source

Reviewed September 2021

Leap Legal Software

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

We transitioned to Leap relatively smoothly and all staff have found it easy to use. I personally like the mobile app which allows access to file or client data while on the move.

Cons:

I found the search function to be a little less than I would have expected it to be. It has improved with updates and presumably will do so further in due course. Also I was used to brief building function in our old software system which was not available to us initially. That has now been developed with an add-on brief builder application.

Verified

Reviewer

11-50 employees

Used weekly for less than 6 months

Review source

Reviewed November 2017

LEAP is one of the best proximity-based digital advertising solutions

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This is purely a plug-n-play solution for retailers, getting them one step closer to their digital dreams. Very less customization required as it contains the features made by studying best industry practices.

Cons:

As of now, the software (platform) has covered most of our requirements. Eagerly waiting for future releases.

Showing 1 - 4 of 4 Reviews