Carol 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Carol

5.0

(3)

Pricing

Starting at $0.99 per month

About Carol

Carol is an accounts receivable and debt collection solution that helps businesses manage overdue invoices. The platform is designed for small and medium-sized enterprises across various industries that extend credit to customers, such as professional services, eCommerce, and manufacturing.

Carol's features include automated escalating reminders, flexible payment options, dispute management, and compliance tracking. The platform integrates with popular accounting platforms, such as QuickBooks, allowing users to import and manage overdue invoices. Customers can pay via credit or debit cards and ACH bank payments, and set up customized payment plans. The tool also tracks disputes and counter-offers, streamlining the resolution process. Additionally, Carol helps teams ensure compliance with regulations, such as the fair debt collection practices act.

Carol Screenshots

Carol Pricing and Plans

Starting price: $0.99 per month

Free Trial

Free Version

Free

$0.99

usage based, per month

Plan includes:

99c per invoice
No monthly subscription
Fully featured
Unlimited invoices

Basic

$49.00

flat rate, per month

Plan includes:

100 invoices chased at a time
No per invoice cost
Fully featured
Cancel whenever

Advanced

$79.00

flat rate, per month

Plan includes:

1,000 invoices chased at a time
10% fee on 120+ days*
No per invoice cost
Fully featured

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Carol Features

Popular features found in Accounts Receivable
Accounting
ACH Payment Processing
Bank Reconciliation
Check Processing
Expense Tracking
General Ledger
Invoice Processing
Online Payments
Partial Payments
Recurring/Subscription Billing
More features of Carol
Accounting Integration
Activity Dashboard
Activity Tracking
Aging Tracking
Alerts/Notifications
Automated Notices
Automated Scheduling
Business Process Automation
Cash Flow Management
Client Management
Contact Management
Credit Card Processing
Customizable Templates
Data Import/Export
Discount Management
Document Management
Electronic Payments
Email Templates
In-House Collections
Invoice Management
Monitoring
Multi-Channel Communication
Multiple Payment Options
Multiple User Accounts
Payment Collection
Payment Plans
Receipt Management
Receivables Ledger
Reminders
Reporting & Statistics
Self Service Portal
Template Management
Third-Party Integrations
Transaction Management
User Management
Workflow Management

Carol Integrations

authorize.net

PayPal

Stripe

Nuvei

QuickBooks Online

Carol User Reviews

Overall Rating

5.0

Ratings Breakdown

100%

Secondary Ratings

Ease of Use

5.0

Value for money

4.7

Customer support

5.0

Functionality

5.0

Have you used Carol and would like to share your experience with others?

Marco B.

Verified reviewer

Commercial Real Estate

2-10 employees

Used daily for less than 12 months

Review source

Reviewed November 2024

I really like this. It'll help you and your business.

I'm happy, it does what it needs to do and it allows me to step away from the admin of chasing invoices.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very simple to use once set up. It handles all my follow ups for me so I don't have to worry about the weekly admin. The integration to Quickbooks was also helpful so I could just import my invoices that needed follow up. Lastly, I'm not good with words so the templates for emails and messages was a great help

Cons:

I think the system has a lot of depth. Understanding how to use the discounts and payment plan set up for clients needed some time to understand. The product does a great job explaining and handling it but the concepts were new to me.

Reasons for choosing Carol

Price and easier and simpler to use. I also didn't want my invoices generated by the software, just the chasing and reminders.

Lorinda S.

Verified reviewer

Publishing

11-50 employees

Used weekly for less than 12 months

Review source

Reviewed March 2023

Great automated A/R solution, Easy to use

We're improving our DSO and actually getting paid on old outstanding accounts because we're being consistent and persistent.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The automation, the prebuilt reminder templates and the innovative incentives to get debtors to pay.

Cons:

We haven't found anything we don't like at this stage. It does what it's supposed to. I guess it would be good to have a mobile app but that wasn't a requirement in selecting a solution for us.

Reasons for choosing Carol

We use our own internal invoicing solution and didn't want to have to use another app for that, we simply wanted to upload old debt and have the software chase it for us.

Sage G.

Verified reviewer

Computer Software

11-50 employees

Used weekly for less than 12 months

Review source

Reviewed March 2022

Quick, easy to use and so valuable

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use, simple to get going and it worked for us in a few easy steps to configure. It got payments or replies from debtors straight out the gate.

Cons:

It wasn't a dislike but we didn't connect our merchant account and the software wasn't able to start chasing invoices until then. In hindsight we should have done this as it's a core setup step

Reasons for choosing Carol

Cost and really great user support.

Showing 1 - 3 of 3 Reviews