Calilio 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Calilio

4.3

(18)

Pricing

Starting at $15.00 per month

About Calilio

Calilio is a AI powered cloud phone system that leverages VoIP technology to integrate a company's communication needs into a centralized interface. The platform includes features such as number sharing, which allows multiple users to handle calls on a single business phone number. Calilio also provides an interactive voice response system that guides customers to the right agent or department. Additionally, the solution offers call monitoring capabilities and voicemail transcription, which turns voice messages into text for easy review.

Calilio Screenshots

Calilio Pricing and Plans

Starting price: $15.00 per month

Free Trial

Free Version

Standard Plan

$15.00

per user, per month

Plan includes:

User Limit: 10
Free 1 Local Number (USA or Canada)
Call Box Features
Call Recording and Storage
Standard Realtime Dashboard

Premium plan

$35.00

per user, per month

Plan includes:

All Standard Plan Features
Unlimited Users
Advance Reporting
Live Call Monitoring
Detailed Realtime Dashboard

Enterprise plan

Pricing available upon request

Plan includes:

All Premium Plan Features
All Call Strategy Features
Dedicated Account Manager
Phone and WhatsApp Support
Queue Call Back (Coming Soon)

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Calilio Features

Popular features found in Business Phone Systems
Auto-Dialer
Automated Attendant
Call Logging
Call Monitoring
Call Recording
Call Routing
Mobile Access
PBX
Virtual Call Center
More features of Calilio
Activity Dashboard
Call Center Management
Call Scripting
Call Tracking
Call Transfer
Chat/Messaging
Communication Management
Contact Management
Customizable Reports
IVR
SMS Messaging
Voice Mail

Calilio User Reviews

Overall Rating

4.3

Ratings Breakdown

78%

17%

Secondary Ratings

Ease of Use

4.6

Value for money

4.2

Customer support

4.3

Functionality

3.6

Mohamad F.

Verified reviewer

Marketing and Advertising

11-50 employees

Used daily for less than 12 months

Review source

Reviewed June 2025

Reliable and User-Friendly VoIP Solution

My overall experience with Calilio has been very positive. It is simple to use, reliable, and supported by a responsive team, making communication smooth and efficient.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

High-quality calls with crystal-clear audio, zero delay, and uninterrupted connection. Prompt and friendly support team. Competitive call rates, ideal for small to medium-sized businesses.

Cons:

Honestly, there’s nothing I disliked about Calilio; it consistently met all our needs and exceeded expectations.

Reasons for switching to Calilio

We switched to Calilio because its dashboard is much easier to use, even for non-technical users. It also offers reliable call quality and better support, improving communication efficiency and reducing downtime.

Vendor Response

Dear Mohamad, Thank you for your feedback! We’re thrilled to know you find Calilio a reliable and user-friendly VoIP solution. Delivering a seamless communication experience is what we strive for and your words mean a lot to our team. — Calilio Team

Replied September 2025

Elise M.

Verified reviewer

Writing and Editing

2-10 employees

Used daily for less than 12 months

Review source

Reviewed April 2025

Essential Communication Tool for Skill Assessment

The platform is really easy to use with 24/7 availability of the support team to any issues quickly.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The call recording and search functionalities enable our team at SkillAssessmentAustralia.com to efficiently track client interactions, ensuring accurate and personalized support throughout the assessment process.

Cons:

Expanding the range of integrations with other project management tools would further enhance our workflow efficiency.

Vendor Response

Dear Elise , Thank you for sharing such thoughtful feedback! We’re delighted to hear that Calilio’s call recording and search features are helping your team at SkillAssessmentAustralia.com deliver accurate and personalized client support. It’s rewarding to know we’re contributing to your assessment process in a meaningful way. We also appreciate your suggestion regarding expanded integrations—we’re always working to enhance our platform and will take this into consideration for future updates. It’s great to hear that you’ve found the platform easy to use and our 24/7 support team helpful. If you ever need anything further, feel free to reach out at support@calilio.com—we’re here for you anytime. Thanks again for being a valued part of the Calilio community!

Replied September 2025

Andrew M.

Verified reviewer

Transportation/ Trucking/ Railroad

11-50 employees

Used daily for less than 6 months

Review source

Reviewed October 2025

No responsibility for their poor service.

I did my research to find a virtual telephone number from Ireland that would support SMS messaging, Calilio's website said it did just that. I signed up, purchased a US number, then purchased a phone number in Ireland, however it did not support SMS. I contacted Calilio tech support and they informed me that the website was wrong, and SMS messaging is not supported. I asked for a refund and they held back $8.10 stating that these charges were not refundable to them, so they will not refund them to me. Outrageous customer service. They lie on their website, and then will not refund in full on the same day that the order was placed.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Nothing really, it was hard to setup and customer service is terrible. I am fairly tech savvy and it took me nearly three hours to determine their servicces were not offered as promised.

Cons:

Customer service and their ability to accept responsibility for their shortcomings. The lie about their product offerings and then do not refund the entire amount when their services do not do the job.

Reasons for switching to Calilio

I needed a virtual telephone number from Ireland

Vendor Response

Thank you for your feedback. Please share your account details with us at refund@calilio.com so our team can review your case in detail. Regarding the number, our website displays number availability and feature support (including SMS capability) based on live carrier data. The system lists only currently available numbers along with their supported capabilities. Once we receive your information, our billing and technical teams will verify the transaction details and refund status in accordance with our refund policy. –The Calilio Team

Replied November 2025

Isabella M.

Verified reviewer

Writing and Editing

11-50 employees

Used daily for less than 6 months

Review source

Reviewed April 2025

Reliable Communication Solution for CDR Writing

The overall experience has been really amazing till now. Their support team is really amazing which provides 24/7 service to solve any issues if it arises.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The efficient call tracking and recording features enable our team to manage client interactions effectively, ensuring accurate and timely support throughout the CDR preparation process.

Cons:

Expanding the range of integrations with the other project management tools would further streamline our workflow and enhance productivity.

Vendor Response

Dear Isabella, Thank you for your thoughtful review! We’re thrilled to hear that Calilio’s call tracking and recording features have been instrumental in helping your team manage client interactions effectively during the CDR preparation process. We appreciate your suggestion regarding integration with more project management tools—this is an area we’re actively exploring to better support productivity and workflow automation. It’s also great to hear that you’ve had an amazing overall experience with our platform and support team. If you ever need assistance, don’t hesitate to reach out at support@calilio.com—we’re here for you 24/7. Thanks again for choosing Calilio!

Replied April 2025

Everet T.

Verified reviewer

Writing and Editing

11-50 employees

Used weekly for less than 12 months

Review source

Reviewed April 2025

Great Solution for Communication

The overall experience till now has been amazing. If more integrations can be added then it would be more better than this.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The call recording and search functionalities enable our team at Writelion to efficiently track client interactions, ensuring accurate and personalized support throughout our content development process.

Cons:

Expanding the range of interactions with other project management tools would further enhance our workflow efficiency.

Vendor Response

Dear Everet, Thank you for the great feedback! We're glad to hear that Calilio’s call recording and search functionalities have helped your team at Writelion deliver accurate and personalized client support throughout your content development process. We appreciate your suggestion on expanding integrations with project management tools—it’s a valuable insight, and we’re actively working on enhancing those capabilities to boost workflow efficiency. It’s wonderful to know your experience so far has been amazing. If you need any assistance, our support team is here for you 24/7 at support@calilio.com. Thanks for being a valued part of the Calilio community!

Replied April 2025

Mariska v.

Verified reviewer

Leisure, Travel & Tourism

2-10 employees

Used daily for less than 6 months

Review source

Reviewed May 2025

BE CAREFUL!!

BE CAREFUL!! I bought the service with the purpose of connecting a US phone number to my mobile for business. From day one, I faced problems.. First, the number I bought was not working, then the connection to my mobile was not working.. They fixed it, and it seemed to work for a week or two before it stopped working again. They fixed the number, but the problem was forwarding the calls to my mobile. After many back and forth and waiting... at the end, they informed me that they can not find fix the problem. I paid for a year and they refuse to compensate me for anything, saying the number received calls during the few days it was working.. Very unreasonable since I paid for the whole year and was expecting to pay for a stable working service.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I bought the service to have a US business phone number that forwarded calls to my mobile. The online platform layout seems nice, but the service was not working.

Cons:

The service didn't work and they didn't compensate me for the yearly fee I paid.

Reasons for choosing Calilio

They seemed to be a reliable service provider.

Vendor Response

Thank you for your feedback, and we’re truly sorry for the difficulties you’ve faced. At Calilio, we take reliability and customer satisfaction seriously, and we understand how important stable call forwarding is. After thorough review and multiple support sessions, we found forwarding works with other numbers, but your specific number seems blocked by your telecom provider, beyond our control. Our team verified all platform settings are correct and kept you fully informed. While we can’t modify third-party networks, you can use an alternate number for forwarding or receive calls directly via Calilio web/mobile apps with stable delivery. We appreciate your patience and remain committed to supporting you and restoring confidence in our platform. Thank you for choosing Calilio, and we hope to restore your confidence in our platform. Warm regards, Calilio Support Team

Replied September 2025

Caspar D.

Verified reviewer

Writing and Editing

51-200 employees

Used daily for less than 12 months

Review source

Reviewed December 2024

Great Platform and Service.

The experience with the calilio in our business has been very rewarding. With cost efficient in call rates as well as plans and numbers, contacting with our clients has been cost-effective. Overall, our business expenditure has also been decrease with calilio.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use platform with simple user interface. Covers most of the features that is required for my business-like call transcript, AI reports. Mainly 24/7 support of Calilio has been brilliant, if any issues arise, they solve it very quickly.

Cons:

The integration feature is missing in Calilio that could have added more value in the product. But the team of Calilio has kept updated regarding the integration to our team.

Vendor Response

Dear Caspar, Thank you for your kind words! We're thrilled to hear Calilio has positively impacted your business with features like call transcripts, AI reports, and reliable 24/7 support. We appreciate your feedback regarding integrations and are glad our team has kept you informed—enhancing this is a key focus for us. It’s rewarding to know Calilio is helping reduce costs and streamline communication. For any assistance, feel free to contact us at support@calilio.com. Thanks for being with us!

Replied April 2025

Oliver S.

Verified reviewer

Computer & Network Security

11-50 employees

Used weekly for less than 12 months

Review source

Reviewed April 2025

Great VoIP Platform with great service and support

The experience with the Calilio till now has been really good. Their service has been really good. If there is any issue, the support team is available 24/7 to solve the issue.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The best thing I like about Calilio is its 24/7 support. The platform is really easy to use. Also the platform is very budget-friendly.

Cons:

The numbers from more countries can be provided by Calilio, which will be really helpful for me.

Vendor Response

Dear Oliver, Thank you for your kind words and thoughtful review! We're delighted to hear that you've found Calilio easy to use, budget-friendly, and backed by reliable 24/7 support—that’s exactly what we aim to deliver. We appreciate your suggestion regarding expanding number availability in more countries. Your input is valuable, and we’re working on broadening our global reach to better serve users like you. If you ever need any help, feel free to contact us anytime at support@calilio.com. We're always here for you! Thanks for being a part of the Calilio community!

Replied April 2025

Dominique S.

Verified reviewer

Telecommunications

11-50 employees

Used daily for less than 12 months

Review source

Reviewed December 2024

Best VoIP provider

Easy to use and Good cost feature for individual and business.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Best user-friendly to use and has great 24/7 support team.

Cons:

Calilio could have integration and video conferencing.

Vendor Response

Dear Dominique, Thank you for the great review! We’re happy to hear that you find Calilio user-friendly and that our 24/7 support team has met your expectations. We appreciate your suggestions regarding integration and video conferencing features—these are valuable insights, and we’re actively working on expanding our platform to meet evolving needs. We’re glad Calilio has proven to be a cost-effective and easy-to-use solution for both individuals and businesses. If you ever need assistance, feel free to reach out at support@calilio.com. Thanks again for being part of the Calilio community!

Replied April 2025

Charlotte T.

Verified reviewer

Writing and Editing

11-50 employees

Used weekly for less than 6 months

Review source

Reviewed April 2025

Smart Call Solution for a Smart Digital Team

Overall experience with Calilio has been really good. Their support team is available 24/7 to solve any issues quickly.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The call tracking and analytics features help our Suvedas team keep every client interaction clear and on record, which improves our project delivery.

Cons:

We'd love more integration options with project tools we already use for better workflow automation.

Vendor Response

Dear Charlotte, Thank you for the great feedback! We’re glad to hear that Calilio’s call tracking and analytics features are helping the Suvedas team streamline client communication and enhance project delivery. We appreciate your input on integration options—it’s a valuable suggestion, and we’re continuously working to expand compatibility with popular project tools to improve automation and workflow. We’re also happy to hear that your overall experience has been positive and that our 24/7 support has met your expectations. If you ever need assistance, don’t hesitate to reach out at support@calilio.com. Thanks for choosing Calilio and being part of our growing community!

Replied April 2025

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