Wappbiz 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Wappbiz

4.9

(18)

Pricing

Pricing available upon request

About Wappbiz

WappBiz is an AI-driven WhatsApp Business API platform designed to transform how businesses communicate with customers. By combining automation, intelligent chatbots, campaign management, and a shared team inbox, WappBiz enables businesses to engage customers at every stage of their journey—from first inquiry to post-sale support.
The platform supports Click-to-WhatsApp ads, structured lead capture, automated drip campaigns, AI chatbots, product catalogues, and seamless integrations with tools like CRMs, payment gateways, and analytics platforms. WappBiz is built to reduce response times, improve conversion rates, and help businesses scale communication without increasing operational overhead.
Used across industries such as real estate, healthcare, e-commerce, education, and logistics, WappBiz empowers businesses to turn conversations into measurable growth.

Wappbiz Screenshots

Wappbiz Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

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Wappbiz Features

Popular features found in Chatbot
AI/Machine Learning
Automated Responses
Chatbot
Code-free Development
Customer Support
For Sales/Marketing
Natural Language Processing
Pre-Configured Bot
Query Suggestions
More features of Wappbiz
A/B Testing
AI Copilot
Augmented Analytics
Customer Experience Management
Customer Surveys
Customizable Branding
Lead Capture
Lead Qualification
Live Chat
Multi-Language
Process/Workflow Automation
Transcripts/Chat History

Wappbiz Integrations

WhatsApp Business API

Airtable

Google Contacts

Google Calendar

Wappbiz User Reviews

Overall Rating

4.9

Ratings Breakdown

94%

Secondary Ratings

Ease of Use

4.8

Value for money

4.9

Customer support

4.9

Functionality

4.9

Have you used Wappbiz and would like to share your experience with others?

Verified

Reviewer

Information Technology and Services

2-10 employees

Used weekly for less than 6 months

Reviewed January 2025

Great Experience.

I just started using wappbiz from past 17 days.Its so easy to use for broadcasting messages and also their support is so quick.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Their UI experience much better than other products.

Cons:

Dont have that much documentation and third party inetgrations.

Reasons for switching to Wappbiz

Features too difficult to use. So for easy to use and also for support is too quick in wappbiz.

adam S.

Verified reviewer

Consumer Services

51-200 employees

Used daily for less than 12 months

Reviewed December 2024

WhatsApp Chatbot flow with multiple intrgration

i had good experience with WappBiz, Good Support and technical team

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

WhatsApp Chatbot flow with multiple intrgration

Cons:

i am using this last 6 month, good team they resolve issue within 24hr

Reasons for switching to Wappbiz

No Customer Support, Not help while setup installation.

Surender S.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for less than 12 months

Reviewed December 2024

Like onboarding Process, Integration, Chatbot and lead assignment Feature

everything went well, they assist me for all situations.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I Like onboarding Process, Integration, Chatbot and lead assignment Feature.

Cons:

NO Shopify Integration, but as discussed with Team they are working on it.

Reasons for switching to Wappbiz

No Proper customer support and some featured are missing.

Ambika D.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for less than 12 months

Reviewed December 2024

Customer Support and Pricing is also Good.

Smooth onboarding process, Support team always available for help. Whatsapp Business API provide in all India

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Customer Support and Pricing is also Good.

Cons:

They have only few API Integrations and Chatbot features comes in premium feature.

Reasons for switching to Wappbiz

No Proper Customer Support, some time platform not working

Neha D.

Verified reviewer

Child Day Care Services

Self-Employed

Used daily for less than 12 months

Reviewed December 2024

Smooth onboarding process

My experience is very good.i like customer support and onboarding process

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Whatsapp message campaign sechudle I like the most . They have very good team.

Cons:

They don't have Zoho integration that I don't like.

Reasons for switching to Wappbiz

Good team work and amazing developer team make me switch

Parth S.

Verified reviewer

Insurance

2-10 employees

Used daily for less than 6 months

Reviewed November 2024

Superb Platform and Amazing Support Assistance

I had a very amazing time using their platform, Very Smooth UI, All necessary features to perform my Marketing and increase my customer base. Out of all they are far more the best Platform which provides such an amazing support assistance experience

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Best Platform for WhatsApp Marketing i have used till now, I have used Wati and AiSensy, But Wappbiz being so new in the market still provides all the necessary features

Cons:

Need to work on the 3rd party integration part, but other than that they are the best

Reasons for switching to Wappbiz

Proper assistance, pricing and support in understand how to use the power of WhatsApp Marketing

Ritesh k.

Verified reviewer

Information Technology and Services

1001-5000 employees

Used daily for less than 6 months

Reviewed February 2025

Low Pricing, feature and good customer support.

Low Pricing , feature and good customer support.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

WhatsAPP Automation, ChatBot, Drip Campaign and smooth onboarding Process.

Cons:

Limited Integration but they have custom integration.

Reasons for switching to Wappbiz

Looking for a platform who give a custom integration support.

Gary H.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for less than 6 months

Reviewed December 2024

Whatsapp business api Provider in Pune

Good customer support and onboarding process.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

whatsapp business API integration and chat bot

Cons:

right now they have only few integrations

Reasons for switching to Wappbiz

No customer support and price are too high

Levi H.

Verified reviewer

Consumer Services

11-50 employees

Used daily for free trial

Review source

Reviewed October 2024

Good Customer Support and Smooth WhatsApp Business API integration Process

I’ve had a great experience with Wappbiz! Their platform makes it easy to manage WhatsApp Business API for marketing and customer support. The API integration is seamless and allows us to automate messages and handle customer queries efficiently. Additionally, their customer support team is responsive and always ready to assist with any technical issues or questions. Wappbiz has truly streamlined our communication processes and improved our business’s outreach. Highly recommend them to any company looking to enhance their WhatsApp marketing and customer engagement strategies!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

For a new tool, Wappbiz is incredibly affordable, and it works just as well, if not better, than other platforms we’ve tried. Their customer support is also fantastic.

Cons:

Everything is Good as of now, their team is always available to resolve any Issue.

Reasons for switching to Wappbiz

No Customer Support, Price also too high.

Sans H.

Verified reviewer

Human Resources

11-50 employees

Used daily for less than 12 months

Reviewed December 2024

WhtasApp Business API provider in Reasonable Price