MRI Residential Management 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

MRI Residential Management

4.1

(27)

Pricing

Pricing available upon request

About MRI Residential Management

MRI Residential Management suits managers looking to reduce costs while also increasing property occupancy. MRI Software has developed a comprehensive system that offers end-to-end functionality, managing everything from leasing to renewals, scheduling and more. It also offers a best-of-breed affordable & public housing solution.
MRI Residential Management offers role-based dashboards which give owners, service managers, property managers and leasing agents increased visibility into the facets of the property that are important to them. MRI's platform offers a secure architecture that scales with the business.
The solution offers a complete set of features to ensure success. Its online leasing module lets prospects view all available units and amenities; they can also fill out an application, go through the preliminary screening process and make an initial deposit. There's also a similar portal for residents to make payments online. It also automates renewals, helping companies retain existing tenants.
MRI Residential Management suits companies managing more than 500 units. Like MRI's other solutions, MRI Residential Management can be installed on the client server or purchased on...

MRI Residential Management Screenshots

MRI Residential Management Pricing and Plans

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MRI Residential Management Features

Popular features found in Property Management
Commercial Properties
Communication Management
Contact Management
Document Management
For Residential
Listing Management
Online Payments
Rent Collection
Rent Tracking
Tax Management
Tenant Tracking
Work Order Management
More features of MRI Residential Management
Dashboard
Financial Management
Lease Management
Maintenance Management
Property Database
Property Management
Reporting & Statistics

MRI Residential Management User Reviews

Overall Rating

4.1

Ratings Breakdown

48%

33%

15%

Secondary Ratings

Ease of Use

4.1

Value for money

3.6

Customer support

3.7

Functionality

4.0

Marilyn M.

Verified reviewer

Real Estate

2-10 employees

Used weekly for less than 2 years

Review source

Reviewed March 2025

MRI is Excellent for Property Management

Our experience has been wonderful and very productive for us!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

MRI integrates with our property management software. We can process an application directly from our software which reduces errors. Their decisions come in very quickly which enables us to convert and application to a lease!

Cons:

Every once in a great while it takes longer to get a criminal background completed; however, I believe this is more about the location of the records.

Reasons for switching to MRI Residential Management

We had a local company that processed the application. Faster decisions with all the information that we need.

Ingrid I.

Verified reviewer

Real Estate

501-1000 employees

Used daily for less than 12 months

Review source

Reviewed April 2020

Easy From one and all I need after 8 years

Good and I have always Recommended Companies will provide its own variations but always good

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Even though training was a choice I learned to use it by navigating by myself and at my pace . All the tools are in the right spot, when changing companies the MRI I found was more evolved with different tools but still the same easy access to all I Needed

Cons:

One thing I didn’t like is that when leases for one particular case for instance a 3 months lease , if the company doesn’t provide it then MRI won’t do it , the whole system has to offer it all

Jason S.

Commercial Real Estate

Used unspecified for unspecified

Review source

Reviewed October 2014

Comprehensive yet dated application, difficult communications matrix

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

MRI offers quite a wide array of modules and services and partners with virtually all industry leaders in areas where there is no native solution. Their analytics and network of professional services team members is of great value.

Cons:

The dual interface (Windows and Web) complicates deployment and support. While the web application is scheduled to receive a more intuitive interface and search option, this is years behind and still does not address the need for the Windows application, which I was dismayed to learn is not really receiving any enhancements or a refresh. Communicating with support is a nightmare, especially with regards to long-standing cases. Even if a tech is assigned to a case, the customer is not allowed to contact this person directly by phone or email. In the event that an issue worsens and requires immediate assistance, it can be virtually impossible to get back to the individual already aware of the case. IRs can also go on for years without being addressed which clearly and negatively impacts the flow of business. Overall, it just seems the sales team is always quick, responsive, and always willing to lend extra effort while support and development can range anywhere from attentive and professional to evasive and impolite.

Michael K.

Commercial Real Estate

51-200 employees

Used daily for less than 6 months

Review source

Reviewed January 2017

Best Residential Management Software I Have Used!

I have worked in property management for numerous years and have experience with six different residential management products. I will admit MRI (like most) can be a little glitchy and slow at times but what it lacks in that it makes up for in the variety of reports you can pull and is probably the easiest system to correct errors in and make changes in. I personally specialize in marketing underperforming properties and so it's so great to be able to pull specific demographics about the resident population and the trends of leasing efforts. MRI is attractive, easy to use and will amaze you with the amount and type of data that can be populated and displayed. In my opinion, this system is the best for competitive leasing agents, and larger properties.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Huge variety of reports that are a massive help in marketing efforts. Easily correctable errors, to ensure accurate reports.

Cons:

Does not allow for "paperless" resident files as easily as other programs, not able to attach PDF's into residents accounts easily.

Nyree T.

Commercial Real Estate

Used unspecified for more than 2 years

Review source

Reviewed September 2016

Great product

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that they are continuing to improve the product and hopefully give us everything we need. I like that they give you upgrades without having to make it yourself, and I definitely like that they changed MRI web so that it was more commercial focused versus residential.

Cons:

When we purchased and went live with the product, we were promised things that the software didn't have. I believe that was in the hopes that it would have that eventually.

Elliot H.

Commercial Real Estate

Used unspecified for unspecified

Review source

Reviewed October 2014

Has Potential

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

MRI is the most reliable software product we have ever used. The system rarely, if ever, experiences downtime or issues with operations that cause the system to be unavailable to our users. I like the direction the vendor is taking the platform and the significant investment they are making in improvements and enhancements.

Cons:

Rollouts of new products and services have left a lot to be desired. We paid for licensing for a year and a half on a product that was not implemented due to scheduling and conflicts with their development team. When we raised concern about these issues, we were ignored for several months, and the final result was just not to bill us until the product was working. We were never made whole for the year and a half worth of fees and implementation costs we had already incurred.

ela l.

Commercial Real Estate

11-50 employees

Used other for more than 2 years

Review source

Reviewed September 2017

Nice bells and whistles; If only it functioned

Searching for new options

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Online leasing capability and the ability to "plug" into other software options; Has solid G/L functionality and so if the Leasing end was more functional, would be great.

Cons:

Not intuitive to use; Feel like I need to be a programmer to create the reports I need to run the business; 45 minute hold times for EVERY support call.

Steven F.

Commercial Real Estate

1001-5000 employees

Used daily for less than 6 months

Review source

Reviewed December 2016

Great and Reliable

I have been using MRI for almost 3 years and it's my daily lifeline for business. It integrates very seamlessly with other programs which are a huge benefit, such as MRI and LRO Rainmaker

Ratings Breakdown

Ease of use

Customer support

Functionality

Cons:

I wish there was a way to view multiple resident accounts at once. Also, I wish you could adjust view settings, for example when you type a resident's apartment number I wish their phone number and email address would pop right up.

Pearl A.

Commercial Real Estate

51-200 employees

Used daily for less than 6 months

Review source

Reviewed December 2017

I have great experience working with MRI Residential Management

Ratings Breakdown

Ease of use

Functionality

Pros:

I like the ease of doing bank recs and entering journal entries. I also enjoy the layout of the program.

Cons:

Sometimes I find it difficult to find a specific report that I would like to use. I also don't like the fact that I can't have two reports open at once.

Amanda C.

Commercial Real Estate

Used unspecified for unspecified

Review source

Reviewed November 2014

Property Accountant

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

The bank reconciliations are rather easy, and the trial balance is easy to read. It saves previously run reports for a period of time. I also like the ability to create automatic reversal entries and the recurring journal entries.

Cons:

Sometimes, the reports won't run, it freezes up/locks up, and there is a lack of correct export from the Boston Post; I'm not sure if it's due to MRI or Boston Post.

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