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STAN AI

Overview
Reviews

STAN AI 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • User Reviews

Overview

STAN AI
STAN AI
4.7
(13)

Pricing

Pricing available upon request

About STAN AI

Feeling overwhelmed by resident inquiries and repetitive tasks? STAN AI, a top-rated solution on Software Advice, is your key to a more streamlined and efficient property management experience. This innovative virtual assistant empowers residents with 24/7 support while freeing up your team to focus on what truly matters – building strong resident relationships and tackling strategic initiatives.

Here's how STAN AI transforms property management, making it a Software Advice favorite:

Resident Satisfaction at its Peak: Residents get instant answers to common questions about rent, leases, policies, and the community – all through a user-friendly chat interface accessible via SMS, email, phone, or popular platforms like Whatsapp and Facebook. This seamless experience empowers residents and fosters a happier, more engaged community.

Boost Efficiency and Save Time: Say goodbye to repetitive tasks! STAN AI automates everything from sending lease renewals and rent reminders to managing account information and service requests. This frees up valuable time for property managers to focus on high-impact activities like resident outreach, property improvements, and strategic planning.

Sea...

mless Integration: No need to worry about data silos or clunky integrations. STAN AI seamlessly integrates with your existing property management systems, ensuring a smooth workflow and effortless data exchange. AI-Powered Learning: STAN AI is more than just a chatbot. It's a powerful AI tool that learns and adapts to your community's unique needs. Over time, STAN AI becomes even more efficient at answering resident questions and handling tasks specific to your property. Data-Driven Insights: Gain valuable insights into your resident population and property operations with insightful reports generated by STAN AI. Use this data to make informed decisions, improve resource allocation, and enhance the overall resident experience.

STAN AI Screenshots

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STAN AI Pricing and Plans

Free Trial
Free Version
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STAN AI Features

  • Popular features found in Chatbot
    AI/Machine Learning
    Automated Responses
    Chatbot
    Code-free Development
    Customer Support
    For Sales/Marketing
    Natural Language Processing
    Pre-Configured Bot
    Query Suggestions
  • More features of STAN AI
    AI Copilot
    Business Process Automation
    Chat/Messaging
    Contextual Guidance
    Conversation Intelligence
    Customer Experience Management
    Intent Recognition
    Language Detection
    Live Chat
    Machine Learning
    Personalization
    Virtual Personal Assistant (VPA)

STAN AI User Reviews

Overall Rating

4.7

Ratings Breakdown

5

92%

4

0%

3

0%

2

0%

1

8%

Secondary Ratings

Ease of Use

4.7

Value for money

4.3

Customer support

4.7

Functionality

4.7

Angela's profile

Angela B.

Verified reviewer

Professional Training & Coaching

Self-Employed

Used daily for less than 6 months

Review source

Reviewed September 2024

Stan Has it All, But It Will Cost You!

5

The platform is aesthetically pleasing a very easy to use, with lots of great options to choose from for email marketing, brand templates, courses and digital product setup. AI was very intuitive and helpful to address all my needs. However, I was not able to keep taking advantage of these with the price point being so high and had to find another alternative.

Ratings Breakdown

5
Ease of use
3
Value for money
5
Customer support
5
Functionality
icon
Pros:
The options and the setup make Stan an all-in one storefront, that enables you to buypass a website at least in the early years of your business. Stan AI made it easy to setup my storefront and offered helpful assistance for all my needs.
Cons:
The price point is definitely the biggest con for me. I need the email marketing and all the extras and I couldn't afford the $90 something a month that Stan was charging.

Reasons for choosing STAN AI

I had a introductory offer and it was really being promoted at the time in the make money online niche (which was what my business was at the time).

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TB

Tawny B.

Verified reviewer

Accounting

11-50 employees

Used daily for less than 2 years

Review source

Reviewed August 2024

Highly recommend!

5

The owners of the company are super understanding, patient, and supportive and they hire great people. Anthony Ivanovsky has especially been a wonderful person to work with. He is super detail-oriented, responsive, and knowledgeable.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
I really appreciate the customizations and branding opportunities to make STAN AI our own. It is a really great feature for clients and something we would not have been able to offer on our own.
Cons:
We are a unique business and do not offer property management. It has taken time to customize our STAN to reflect this but the team has really helped us get there.

Reasons for choosing STAN AI

We chose STAN because of integrations available and features.

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Andy's profile

Andy G.

Verified reviewer

Real Estate

11-50 employees

Used daily for less than 6 months

Review source

Reviewed October 2025

You have better, cheaper and less frustrating options.

1

Avoid this company at all costs unless you're prepared for frustration, delays, and broken promises. While the HOA product delivers time savings and several useful tools, the overall experience is deeply disappointing. The company’s customer service, especially from [sensitive content hidden] , who presents himself as the face of the brand, is shockingly poor. Rather than resolving issues or delivering on commitments, they resort to legal threats to enforce contracts, showing a clear preference for protecting their bottom line over serving their clients. Once you sign, you’re essentially abandoned. They’ll claim to care, but their actions say otherwise: problems go unresolved, support is unresponsive, and their team seems unfamiliar with the capabilities of their own platform. In our case, we received promotional materials riddled with spelling errors and fake QR codes, created using their own tools. Despite weeks of requests, they failed to correct these issues, forcing us to launch without the promised resources. Their “Chatlease” product is a glorified chatbot with minimal functionality. They constantly tout their Buildium integration as if it’s a game-changer, but in reality, it’s superficial and easily replicated by anyone with basic API knowledge. The product lacks depth, and the tech is unimpressive. Perhaps most concerning is their knowledge base system, which does not integrate with your existing software. You must build it manually from scratch, and their onboarding process, while polished on paper, is ineffective in practice. They overpromise and underdeliver at every turn. This company treats clients like data points, not partners. If you're looking for a reliable, responsive, and competent tech provider, look elsewhere.

Ratings Breakdown

2
Ease of use
1
Value for money
1
Customer support
3
Functionality
icon
Pros:
The HOA product has some useful tools, delivering time savings for association managers if they utilize them effectively.
Cons:
Overpromising, underdelivering, horrible customer service. The arrogance, ego and disrespect is staggering. I've never experienced the level of gaslighting from a company that I've received from [sensitive content hidden] at STAN, and he and everyone above him ignores all criticism.

Reasons for switching to STAN AI

The product wasn't ready for what we needed, dynamic transfer rules, identifying users etc.

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Therese's profile

Therese E.

Verified reviewer

Real Estate

11-50 employees

Used daily for less than 2 years

Review source

Reviewed September 2023

Saves me time!

5

Ratings Breakdown

5
Ease of use
5
Customer support
5
Functionality
icon
Pros:
I have been using Stan AI for 2 years now and I can happily say that it has helped me in many ways as an Association Manager. I use it to broadcast text to owners. The owners use it to text Stan and get info, resulting in fast and correct responses to them, making them happy. Fewer messages to us about items they can find out from Stan. The internal platform is easy to use and update. It also pulls info directly from our system now and from the condo docs which is a lifesaver. The Stan AI team is constantly working on ways to improve and add services that would be useful. My favorite part is the Chat GPT aspect which focuses on industry responses. Use it all the time! Thank you Stan AI!
Cons:
There is nothing I can think of that I dislike about the product. Usually when we ask they are able to make it happen.

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GP

Guilherme P.

Verified reviewer

Real Estate

11-50 employees

Used daily for less than 2 years

Review source

Reviewed September 2023

Highly capable Community Association text response AI

5

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Stan AI has helped me in many ways as an Association Manager. I use it to broadcast text to owners and the owners use it to text Stan and get info. Our staff has now more time to work on things since most if not all responses can now be generated from Stan.I find myself using the internal platform often as there is a Chat GPT plugin.The fact that StanAI can integrate with our accounting/owner platform and get updated information is essential as we do not have to manually update new information.
Cons:
Stan is constantly dishing out improvement updates so they are able to quickly adapt to most of our request and concerns.

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CH

Candice H.

Verified reviewer

Real Estate

11-50 employees

Used daily for less than 12 months

Review source

Reviewed September 2023

This is your new tool for customer service

5

It is a time saver for the call center. It has alleviated a significant number of incoming calls.

Ratings Breakdown

5
Ease of use
4
Value for money
5
Customer support
4
Functionality
icon
Pros:
STAN is very easy to use and adapts quickly to that needs of this organization.
Cons:
I don't have any suggestions at this time but we are compiling a list that we will take to customer service once we have been using it a bit longer.

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MZ

Marina Z.

Verified reviewer

Information Services

51-200 employees

Used daily for less than 2 years

Review source

Reviewed August 2023

Amazing

5

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
My life has been so much less complicated since I started using STAN AI Textbot
Cons:
My life has been so much less complicated since I started using STAN AI Textbot. I can easily create notices to homeowners and the text assistant frees up my time to be able to focus on my daily tasks without worrying about each inquiry that comes in!

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TM

Tracy M.

Verified reviewer

Real Estate

51-200 employees

Used daily for less than 2 years

Review source

Reviewed October 2025

Stan is ever evolving and a time saver.

5

Stan has been amazing overall. It is fantastic tool to send out messages in mass or for general details for customers.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Stan is very helpful and efficient. This allows us to continue to work without interruption while maintaining a high level of customer service.
Cons:
Stan sometimes isn't able to answer all questions for customers however, that isn't necessarily the fault of AI. I wish you did not have to log into a dashboard to escalate a message.

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LW

Lauren W.

Verified reviewer

Real Estate

201-500 employees

Used monthly for less than 2 years

Review source

Reviewed September 2023

Great Tech Assistance in a Busy World

5

The management company I work for has been using STAN AI for a couple of years now and it has been a great company and system to work with. As someone who had a portfolio of seventeen community associations at one time, it is great to use the tools and technology that we have to better service our clients. As someone who has worked in this industry for many years, I can say that the technology is top notch and is necessary to keep up in today's world. From a customer's perspective, STAN AI has been great to work with. They are very responsive when I reach out and always impress me with their customer service. I would definitely recommend working with STAN AI.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
The best part of STAN AI is that it reduces the phone calls and emails received by my office. It also helps the customer because they can get answers to many questions 24/7 instead of having to call during our business hours or wait for a reply to an email.
Cons:
The only con to STAN AI is the initial setup as it is time-consuming.

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JJ

Jennifer J.

Verified reviewer

Real Estate

51-200 employees

Used weekly for less than 2 years

Review source

Reviewed September 2023

The Future Is Here! The Future Is STAN!

5

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Our company has used Stan for a couple of years now and we have been extremely happy with the return on our investment! Our clients have a wealth of information at their fingertips and can access that information 24-7. Stan allows us to provide immediate responses, so service to our clients is no longer limited to just our office's hours of operation. The future is here. The future is Stan!
Cons:
AI is a new technology, which sometimes comes with opportunity for troubleshooting. With any situation of learning for Stan, the human-in-the-loop team is quick and courteous with their assistance.

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Showing 1 - 10 of 13 Reviews

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