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Zego

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Zego 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

Zego
Zego
4.5
(80)
FrontRunner 2026

Pricing

Pricing available upon request

About Zego

Zego is a property technology company that frees management companies and community associations to go above & beyond for residents. We work with all portfolio types, including traditional Multifamily, Single Family, HOA, Student Housing and Corporate Housing, as well as property developers. We're evolving with the residential landscape, aligning our resident experience management solutions with your most demanding challenges. The Zego Platform contains four industry-leading resident experience management solutions:

Zego Pay: Save your staff with 100% digital payments
Zego minimizes the amount of paper payments that come through the door by offering residents convenient and flexible alternatives. Residents can pay online, with a mobile app, or in person at a retail location. No matter how they choose to pay, each transaction seamlessly integrates into your accounting software, saving your associates valuable time.

Learn More at gozego.com/platform/zego-pay/

Zego Mobile Doorman: Inspire your residents and staff to love their community with a comprehensive mobile app
Zego connects property managers and residents through a mobile-first engagement platform. Using an all-in-one com...

munity branded app, Zego Mobile Doorman brings together property managers and on-the-go residents to resolve the everyday challenges of apartment living. Learn More at gozego.com/platform/zego-mobile-doorman/ Zego Smart: Jump ahead in a competitive market with state-of-the-art smart amenities Zego connects residents with their home and empowers community managers with a unified platform that gives them better control over property operations. Zego’s comprehensive solution is an effortless way to add the convenience of smart home technology to your communities. From installation, to setup and ongoing management, we cover all the bases of smart apartment living. Learn More at gozego.com/platform/zego-smart/ Zego Utility: Maximize your recoupment and drive conservation with utility cost recovery and payables Zego removes the burden of utility management from your team. Maximize expense recovery and give your associates the freedom to do more with their day with Zego Utility. From invoice auditing, to accounts payable, and expense recovery, our end-to-end solution gives you better control over expenses and boosts operational productivity. Plus, the resident experience is improved with one comprehensive statement and the ability to pay all property charges in one digital transaction. Learn More gozego.com/platform/zego-utility/ ***Interested in learning more about Resident Experience Management? Zego is your definitive resource for insights and guidance on resident experience management for multifamily. Check out our latest research and recommendations in our proprietary State of Resident Experience Management report. In this free 78-page guide, you'll learn: - What Resident Experience Management is and why it matters to your business - How resident experience influences acquisition and retention at multifamily communities - Key takeaways from our survey findings and how they impact resident turnover - Recommendations to build a best-in-class resident experience in today’s competitive market Visit gozego.com/publications-media/state-of-resident-experience-management/ to download a FREE copy today.

Zego Screenshots

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Zego Pricing and Plans

Free Trial
Free Version
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Zego Features

  • Popular features found in Real Estate Property Management
    Communication Management
    Contact Management
    Contract/License Management
    Credit Check
    Document Management
    Electronic Payments
    Insurance Management
    Lease Management
    Payment Processing
    Rent Tracking
    Tax Management
    Work Order Management
  • More features of Zego
    Accounting
    Activity Dashboard
    Activity Tracking
    Alerts/Notifications
    API
    Asset Tracking
    Auditing
    Billing & Invoicing
    Calendar Management
    Commercial Property Management
    Customer Management
    Dashboard
    Data Import/Export
    Data Security
    Expense Management
    Expense Tracking
    Faculty/Staff Management
    Financial Management
    For Commercial Real Estate
    For Residential
    Inspection Management
    Late Fee Calculation
    Maintenance Management
    Metered Billing
    Mobile App
    Multi-Location
    Online Payments
    Overdue Payments
    Owner Portal
    Portfolio Management
    Preventive Maintenance
    Property Database
    Recurring/Subscription Billing
    Reminders
    Rent Collection
    Reporting & Statistics
    Reservations Management
    Residential Properties
    Service Request Management
    Task Management
    Tenant Portal
    Tenant Tracking
    Third-Party Integrations
    Transaction History
    Utility Billing

Zego Integrations

Rent Manager
Rent Manager
Integration rated 4.9 from 13 reviews
ResMan
ResMan
MRI Property Management
MRI Property Management
Entrata
Entrata
Tableau
Tableau
Yardi Voyager
Yardi Voyager

See all 13 integrations

Zego User Reviews

Overall Rating

4.5

Ratings Breakdown

5

70%

4

19%

3

5%

2

4%

1

3%

Secondary Ratings

Ease of Use

4.5

Value for money

4.5

Customer support

4.3

Functionality

4.5

CR

Colette R.

Verified reviewer

Real Estate

2-10 employees

Used daily for more than 2 years

Review source

Reviewed December 2025

Great product and saves us time!

5

We’ve had a great experience with Segal. It’s been pretty easy to get most of our bank account set up even if we have a bank account change. It’s easy to send over a file and upload and change bank account information inside the system. We have really enjoyed our experience with this company.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
We like that the payments hook into our software company and provides great clarity on the tenant record. We are even able to scan and save check copy pics on the tenant record
Cons:
We like most everything. Price could always be a bit more affordable and it would be great to know sooner if something was NSF but it likely won’t be any faster in any area!

Reasons for switching to Zego

This hooked in with our new software when we switched to rent manager

Read More

CW

Cola W.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for less than 2 years

Review source

Reviewed December 2025

Makes accepting payments extremely easy

5

Overall, it was a great decision to begin using Zego. We are very happy to make the change, the software has left little excuse to receive payments promptly & in full. It gives us the ability to either charge the fees to the payer or pay them ourselves which adds to the flexibility. Based on who the payment is being received from or the purpose of the payment.

Ratings Breakdown

4
Ease of use
5
Value for money
4
Customer support
5
Functionality
icon
Pros:
The convenience of using the zego software with our accounting software is beyond measure. The transactions are automatic, the deposits are automatically made into the operating account of our choice and then transaction is recorded accurately each transaction is date stamped.
Cons:
We use zego for tenant payments and the con is refunding them overpayments is not tracked. I have not been able to find a way to do this timely or in a way that I can see the transaction or cancel it or refund it without it causing extreme inconvenience to the tenant. This is rare but we have not found a solution other than issuing a paper check.

Read More

KC

Kari C.

Verified reviewer

Real Estate

2-10 employees

Used daily for more than 2 years

Review source

Reviewed February 2025

Zego Review

3

It's great once it's setup. Adding accounts after the initial setup was more difficult than expected. We also tried to set up an ACH process and it was just too difficult to do and we ended up going a completely opposite direction because of it.

Ratings Breakdown

3
Ease of use
4
Value for money
2
Customer support
3
Functionality
icon
Pros:
Once it is setup, it is very nice and streamlined.
Cons:
It was very hard to get customer service to understand questions and needs we had after implementation.

Read More

KT

Kathy T.

Verified reviewer

Real Estate

11-50 employees

Used daily for more than 2 years

Review source

Reviewed December 2025

Great service for payment processing

5

Zego has saved us so much time and made our delinquency go down dramatically. Our residents also really like it because they can have their payments automatically taken out of their accounts and it also saves some time.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
I really like the time that Zego saves us. Instead of entering payments, they are applied to residence accounts automatically, which makes the possibility of errors go down significantly.
Cons:
I really don’t have any complaints about Zego at this time in the past I did not like their customer support, but they really stepped it up

Read More

NM

Natashe M.

Verified reviewer

Real Estate

51-200 employees

Used daily for less than 2 years

Review source

Reviewed December 2025

Zego is the BEST!

5

Super positive overall experience. Zego customer service has been great, the ease of the website is super and I can find everything I need right in my main dashboard

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Zego makes it SUPER easy as a community manager to keep track of payments from residents, upload receipts when I receive cash payments and keeps track of other expenses along the way
Cons:
Cannot say that I have found anything that I have not really likes about Zego honestly. It is super easy to navigate.

Read More

KR

Kerry R.

Verified reviewer

Real Estate

2-10 employees

Used weekly for more than 2 years

Review source

Reviewed February 2025

Would recommend Zego to any Apartment Management Company

4

Again, our overall experience with Zego has been positive. We would like to expand on some of the programs they offer but a lot of our client base is not technologically Savvy. Their willingness to try new features, ends up making platform upgrades cost prohibitive. We really do like the payment platform and the ease of navigating and the ability of our tenants to have a simple and easy payment portal.

Ratings Breakdown

5
Ease of use
4
Value for money
4
Customer support
4
Functionality
icon
Pros:
Zego is a very user-friendly product. We have been with Zego for almost 4 years. The payment platform is easy to navigate, and it is easy for our tenants to sign up and establish a payment portal. It is a cost-effective platform.
Cons:
We have wanted to expand with some additional features that Zego offers but the cost was a bit prohibitive.

Read More

DA

Dana A.

Verified reviewer

Real Estate

2-10 employees

Used daily for less than 6 months

Review source

Reviewed August 2025

Great Product in an Easy to Understand Format

4

Overall I feel my experience with Zego has been positive. I have been able to navigate the program with ease and I have been able to solve any issues I have had with their knowledge base and customer service team pointing me in the right direction.

Ratings Breakdown

5
Ease of use
5
Value for money
3
Customer support
5
Functionality
icon
Pros:
I have enjoyed my experience with Zego. The dashboard gives me an up-to-date snapshot of where we are at in an easy-to-undertand format. In addition, the daily reports I receive help me keep our books and client files synced at all times. This in turn makes tenant management easier as we are a smaller firm. Furthermore, Zego offers a lot of value for a low cost. Everything you need to know about tenant and prospect payments is right at your fingertips at all times.
Cons:
Thus far the thing I like the least about Zego is the customer service. The agents are not as helpful as I would like and I feel they should be more knowledgeable about the product.

Read More

CW

Colby W.

Verified reviewer

Real Estate

51-200 employees

Used daily for less than 2 years

Review source

Reviewed June 2025

Zego is a great tool for collecting rent payments

4

Overall, my experience was a good one. I used it on the Property Manager side and found it to be very helpful in collecting rents.

Ratings Breakdown

5
Ease of use
4
Value for money
3
Customer support
4
Functionality
icon
Pros:
Zego is super user friendly when logging in to check your balance or to make an online payment towards rent or other bills
Cons:
if you need a refund, it can take up to 7-15 days and so that is a little too long for most people and makes them angry

Read More

CE

Claire E.

Verified reviewer

Higher Education

10000+ employees

Used monthly for less than 2 years

Review source

Reviewed July 2025

Paying Apartment Utilities with Zego

5

Overall Zego made paying utilities as painless and straightforward as possible. With reminders, confirmations, receipts, and payment options I highly recommend using Zego.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Zego streamlines the process of paying utilities for my apartment. It's easy to navigate, pay, and see payment receipts from previous months.
Cons:
I wish there were more options on when to schedule a payment. I imagine some of this is determined by the partner however, and not Zego.

Read More

BH

Brittany H.

Verified reviewer

Hospitality

2-10 employees

Used monthly for less than 2 years

Review source

Reviewed May 2025

DONT USE THIS THEM

1

Ratings Breakdown

1
Ease of use
1
Value for money
1
Customer support
1
Functionality
icon
Pros:
nothing, they are an overpriced company that charges ridiculous fees to process HOA payments - made to use their services
Cons:
pricing is outrageous, ridiculous fees to process HOA payments - made to use their services. I will no recommend this to any HOA company looking for software

Read More

Showing 1 - 10 of 80 Reviews

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