Cumulus Retail 2026: Benefits, Features & Pricing

Celerant has been a great company to work with. They have tools that allow you to truly scale your business and team members such as [sensitive content hidden] who make sure they take the time to understand your business, goals, and how they can align with you to help you grow. I can honestly say, the creation of the Account Executive position was a game-changer in my relationship with Celerant. I'm going another direction for now, but not because I have anything at all bad to say about their company, I simply have another business that is taking off that requires more and more of my attention. When I come back to the firearms industry in full swing and am ready to scale, it will ABSOLUTELY be with Celerant!

As I said, the employees have gone above and beyond to make sure our transition was as easy as possible while still keeping business running as usual.

Poor, very poor - negative stars BEWARE of Celerant Point of Sale! We've been using Celerant POS for about 2 years.

Very good! No bad experiences throughout the system!

The overall best part was signing the termination of the contract three years after we started. After it was determined that the software would not do what they said it would do and they agreed in writing it couldn’t do what it was sold to do they would not terminate the contract and refund thousands of dollars spent on a system. So we paid for 36 months on a system that never processed an actual transaction. We also revoked ACH authorization for payment in writing and they still continued to ACH. We also tried to reach out to members of the leadership team and all of our communications including communications that were mailed physically were never responded to or acknowledged.

Every time you contact customer support its always something cant be done. The entire product is a series of work arounds. Nothing is fluid or easy. The search functionality is beyond broken. I was led to believe that all my old sales data and information from my old system would be ported over no problem, later find out nope cant port sales data. After importing serialized products we realized that many of them were imported with there own individual part number. when I have 5 of an item with 5 serial numbers I now have 5 separate items with 5 separate part numbers. During implementation i was told i could not have my old POS and the new POS installed at the same time. Took weeks to get them to do it and thank god we did. the search function is so horrendous that I have to search for the product in my old system then use the part number or UPC to find it in the new system. the POS sales screen does work surprisingly well as long as you can scan a barcode. after hours product support is of no real help. don't get me wrong the people are always very nice but I don't care about nice. I want results. We were sold on the ability to order directly from Celerant with many of our wholesalers. What we weren't told was that the ordering is only based off of whomever has the most in stock not the best price. This can and will break a business in todays marketplace. this is another instance of we don't care we wont change it.

I'm a novice to retail industry, but have an extensive experience in implementing various software solutions in an energy industry and environmental compliance world.

I highly recommend Bobby to anyone seeking not just a skilled professional, but a trustworthy, grounded, and forward-thinking partner. Working with him is not only productive—it’s a pleasure.

Bobby’s communication is thoughtful and informative, and his approach has been both patient and solution-oriented. He consistently goes above and beyond to ensure we’re making the most of the platform. It’s rare to encounter someone who not only introduces themselves with such professionalism, but continues to follow through with exceptional service and genuine care. We’re truly grateful for his support.