Cybex Enterprise Retail Suite 2026: Benefits, Features & Pricing
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- Overview
- Pricing and Plans
- Features
- User Reviews
Overview
Pricing
Pricing available upon request
About Cybex Enterprise Retail Suite
Founded in 1986, the retail software suite from Cybex includes point of sale, inventory management, distribution and replenishment, warehouse management, CRM, and e-commerce.
The Cybex Enterprise Retail Suite focuses on information accessibility. This system allows users to manually and automatically input data, organize it as their business sees fit, and access this information from one central location. This software is ideal for mid-sized and enterprise level retail operations that are managed from one main headquarters location.
Users that wish to integrate web sales can do so with Cybex’s e-commerce integration. Cybex currently offers its Enterprise Retail Suite as an on-premise solution. The system is built on Microsoft .Net technology and runs on a Microsoft SQL server.
Cybex Enterprise Retail Suite Screenshots

Cybex Enterprise Retail Suite Pricing and Plans
Basic
Pricing available upon request
No plan information available

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Cybex Enterprise Retail Suite Features
- Popular features found in Point of SaleAccounting IntegrationBarcode/Ticket ScanningCustomer AccountsDiscount ManagementeCommerce ManagementElectronic PaymentsElectronic SignatureGift Card ManagementInventory ManagementMulti-LocationOrder Management
- More features of Cybex Enterprise Retail SuiteAccountingAutomatic Re-orderingBarcoding/RFIDCheck-in/Check-outCommission ManagementConsignmentsCost TrackingCRMCustomer HistoryEmail MarketingEmployee ManagementForecastingFranchise IntranetInventory OptimizationInventory TrackingItem ManagementLayaway ManagementLoyalty ProgramMail OrderMarketing AutomationMerchandise ManagementMulti-StoreOnline StoreOrdering AutomationPayment ProcessingPoint of Sale (POS)Pricing ManagementPurchase Order ManagementReorder ManagementRepair TrackingReporting/AnalyticsRetail POSReturns ManagementSales ReportsSerial Number TrackingSKU/UPC CodesSupplier ManagementWarehouse ManagementWebsite ManagementWholesaler Management
Cybex Enterprise Retail Suite User Reviews
Overall Rating
4.8
Ratings Breakdown
5
75%
4
25%
3
0%
2
0%
1
0%
Secondary Ratings
Ease of Use
4.8
Value for money
4.9
Customer support
5.0
Functionality
4.7

Nissanka S.
Verified reviewer
Computer Software
51-200 employees
Used weekly for less than 12 months
Review sourceReviewed May 2019
Great TOOL for retail management
5
The system runs perfectly to the joy of management, employees and customers. Customer support is excellent. Would highly recommend.
Ratings Breakdown
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carson g.
Verified reviewer
Retail
11-50 employees
Used daily for more than 2 years
Review sourceReviewed April 2019
Best out there
5
We are extremely satified with cybex, recommend it to any business, no matter the size
Ratings Breakdown
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Eric S.
Retail
51-200 employees
Used daily for more than 2 years
Review sourceReviewed January 2017
Cybex rocks!
4
We've been with Cybex since 2007 and love the ease of their POS, the wonderful support staff, and how easy it is to customize their reports.
Ratings Breakdown
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Andrea D.
Retail
51-200 employees
Used daily for more than 2 years
Review sourceReviewed January 2017
CYBEX REVIEW- A GREAT SYSTEM
5
I have been dealing with Cybex for 10 years plus and I feel that they provide excellent customer service any time that I have contacted them. The staff that I have dealt with are always professional and there for me to fix the problem for me anytime that I have contacted them. The support staff is easy to reach and very knowledgeable about their products and services, they respond to my emails or fix the problem quickly notifying me when resolved. I find the Cybex system easy to use with very little problems, I find the system fast, reliable and they are always updating and improving their software so that they can provide us with the best customer service and software that we need. The POS system is easy to use and allows us to train new staff quickly and efficiently with minimal assistance. I find it very User Friendly. In general, with our company having numerous locations, Cybex has been always there to help us with any problem or to have new locations up and running fast. I would highly recommend this system!
Ratings Breakdown
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Steve S.
Used unspecified for unspecified
Review sourceReviewed June 2011
Version 8 saves me money each month
5
Mid-High end Tier 1 and 2 retailers not utlizing Cybex's Advanced Series with their pos are losing money each year, guaranteed. We've been on Cybex Systems for over 3 years now. Updated to v8 this year and can't say enough about the Advanced modules we've added to the core pos system.
Ratings Breakdown
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Chris C.
Retail
51-200 employees
Used daily for more than 2 years
Review sourceReviewed March 2017
Great Solutions for Retail Chains
4
The thing I like about Cybex is their responsiveness to your issues, whether it is a support issue or needing a software solution for your business challenge. They are ready and willing to work with you on a timely basis and they get it done! Also, being able to access the President when real problems arise is a great thing.
Ratings Breakdown
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Don S.
Consumer Goods
11-50 employees
Used daily for more than 2 years
Review sourceReviewed January 2017
Cybex Software and Support
5
We have used Cybex software for many years. Functionality is great. The software is intuitive and training new people at both the front and back end is easy. The support we receive when we have questions is both fast and thorough.
Ratings Breakdown
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Carolyn W.
Retail
11-50 employees
Used monthly for more than 2 years
Review sourceReviewed February 2017
Satisfaction The Key to SuCCess
5
Our retail business has been working with the Cybex POS systems for many years and have had great success with the experience. I highly recommend Cybex as a reliable source for record keeping. The support team that Cybex has on staff are all professional, prompt, and always have an answer for any questions that we have asked. Their response time is within 24 hours of every call. Cybex has tremendous reporting capabilities from the large corporation to the small mom and pop locations. The whole team at Cybex feels the customer is number one. They have planned for your success and your satisfaction using every facet of their company. You can not go wrong dealing with the team at Cybex.
Ratings Breakdown
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John T.
Used unspecified for unspecified
Review sourceReviewed June 2011
Easily grow with
5
I totally recommend this system to anyone with 1 or 400 locations. Like I said, growth within the system is easy and very inexpensive.
Ratings Breakdown
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karrie I.
Used unspecified for unspecified
Review sourceReviewed January 2017
Retail Coordinator
4
Cybex provides excellent customer support service. They are always there to help us. Support staff is helpful, friendly and easy to reach. They respond to all my emails and calls in a timely manner. They will always work with me until my problem is solved. Tech support is very knowledgeable of the product. Their online portal has lots of information and helps files providing us with quick solutions to any problems. Support staff is always there to answer my calls with any questions or issues I have. Someone is always available to assist me with the very minimal wait time. I would recommend cybex.
Ratings Breakdown
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