1 million+ businesses helped. Get advice
Get Free Advice
Home

/

Point of Sale Software

/

Cybex Enterprise Retail Suite

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.
Overview
Reviews

Cybex Enterprise Retail Suite 2026: Benefits, Features & Pricing

Wondering if Cybex Enterprise Retail Suite is right for your organization?

Our Point of Sale Software selection experts can help you in 15 minutes or less.

On this page
  • Overview
  • Pricing and Plans
  • Features
  • User Reviews

Overview

Cybex Enterprise Retail Suite
Cybex Enterprise Retail Suite
4.8
(12)

Pricing

Pricing available upon request

About Cybex Enterprise Retail Suite

Founded in 1986, the retail software suite from Cybex includes point of sale, inventory management, distribution and replenishment, warehouse management, CRM, and e-commerce.

The Cybex Enterprise Retail Suite focuses on information accessibility. This system allows users to manually and automatically input data, organize it as their business sees fit, and access this information from one central location. This software is ideal for mid-sized and enterprise level retail operations that are managed from one main headquarters location.

Users that wish to integrate web sales can do so with Cybex’s e-commerce integration. Cybex currently offers its Enterprise Retail Suite as an on-premise solution. The system is built on Microsoft .Net technology and runs on a Microsoft SQL server.

Cybex Enterprise Retail Suite Screenshots

0
0
1
2
3
4
5

Cybex Enterprise Retail Suite Pricing and Plans

Free Trial
Free Version

Basic

Pricing available upon request

No plan information available

    Advisor Get Price CTA Image

    Confused about pricing? We've got you covered.

    Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

    Cybex Enterprise Retail Suite Features

    • Popular features found in Point of Sale
      Accounting Integration
      Barcode/Ticket Scanning
      Customer Accounts
      Discount Management
      eCommerce Management
      Electronic Payments
      Electronic Signature
      Gift Card Management
      Inventory Management
      Multi-Location
      Order Management
    • More features of Cybex Enterprise Retail Suite
      Accounting
      Automatic Re-ordering
      Barcoding/RFID
      Check-in/Check-out
      Commission Management
      Consignments
      Cost Tracking
      CRM
      Customer History
      Email Marketing
      Employee Management
      Forecasting
      Franchise Intranet
      Inventory Optimization
      Inventory Tracking
      Item Management
      Layaway Management
      Loyalty Program
      Mail Order
      Marketing Automation
      Merchandise Management
      Multi-Store
      Online Store
      Ordering Automation
      Payment Processing
      Point of Sale (POS)
      Pricing Management
      Purchase Order Management
      Reorder Management
      Repair Tracking
      Reporting/Analytics
      Retail POS
      Returns Management
      Sales Reports
      Serial Number Tracking
      SKU/UPC Codes
      Supplier Management
      Warehouse Management
      Website Management
      Wholesaler Management

    Cybex Enterprise Retail Suite User Reviews

    Overall Rating

    4.8

    Ratings Breakdown

    5

    75%

    4

    25%

    3

    0%

    2

    0%

    1

    0%

    Secondary Ratings

    Ease of Use

    4.8

    Value for money

    4.9

    Customer support

    5.0

    Functionality

    4.7

    Nissanka's profile

    Nissanka S.

    Verified reviewer

    Computer Software

    51-200 employees

    Used weekly for less than 12 months

    Review source

    Reviewed May 2019

    Great TOOL for retail management

    5

    The system runs perfectly to the joy of management, employees and customers. Customer support is excellent. Would highly recommend.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Cybex enterprise retail suite is a praise worthy system. Its so perfectly designed and is zero faulty. All features expected of a retail POS is incorporated which makes running the store even without regular supervision. Having a feature rich system helps in providing a superior service for customers and grow customer loyalty. Its easy to operate, least breakdowns or none, secure, and provide valuable analytics for management to implement strategic decisions. Customer support is excellent.
    Cons:
    haven’t had any bad experiences since purchase. Would be happy if the cost can be reduced.

    Read More

    cg

    carson g.

    Verified reviewer

    Retail

    11-50 employees

    Used daily for more than 2 years

    Review source

    Reviewed April 2019

    Best out there

    5

    We are extremely satified with cybex, recommend it to any business, no matter the size

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    totally customizable, so easy to use, right from the start, but still very powerful covers all the bases, love the support team
    Cons:
    sometimes waiting til 10:30am to solve a problem can be an issue

    Read More

    ES

    Eric S.

    Retail

    51-200 employees

    Used daily for more than 2 years

    Review source

    Reviewed January 2017

    Cybex rocks!

    4

    We've been with Cybex since 2007 and love the ease of their POS, the wonderful support staff, and how easy it is to customize their reports.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    Ease of use
    Cons:
    Markdowns don't always make it to the POS

    Read More

    AD

    Andrea D.

    Retail

    51-200 employees

    Used daily for more than 2 years

    Review source

    Reviewed January 2017

    CYBEX REVIEW- A GREAT SYSTEM

    5

    I have been dealing with Cybex for 10 years plus and I feel that they provide excellent customer service any time that I have contacted them. The staff that I have dealt with are always professional and there for me to fix the problem for me anytime that I have contacted them. The support staff is easy to reach and very knowledgeable about their products and services, they respond to my emails or fix the problem quickly notifying me when resolved. I find the Cybex system easy to use with very little problems, I find the system fast, reliable and they are always updating and improving their software so that they can provide us with the best customer service and software that we need. The POS system is easy to use and allows us to train new staff quickly and efficiently with minimal assistance. I find it very User Friendly. In general, with our company having numerous locations, Cybex has been always there to help us with any problem or to have new locations up and running fast. I would highly recommend this system!

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Very reliable, easy to use system with friendly and excellent customer support.

    Read More

    SS

    Steve S.

    Used unspecified for unspecified

    Review source

    Reviewed June 2011

    Version 8 saves me money each month

    5

    Mid-High end Tier 1 and 2 retailers not utlizing Cybex's Advanced Series with their pos are losing money each year, guaranteed. We've been on Cybex Systems for over 3 years now. Updated to v8 this year and can't say enough about the Advanced modules we've added to the core pos system.

    Ratings Breakdown

    5
    Ease of use
    5
    Customer support
    icon
    Pros:
    Business Intelligence solutios are no longer a tool for top-tiered retailers. Price, feature, and performance characteristics of Cybex Retail BI Module have made it possible for middle-tier retailers to make use of sophisticated analytical tools. Comprehensive set of reporting and presentation tools to assist in making actionable decisions about future inventory levels, and analyze current and historical data about product movement through the supply chain to impact future order cycles. Utilize Business Intelligence to influence and even drive merchandising decisions in the areas of initial merchandise allocations , replenishment of orders, assortment planning by store and merchandise classification, promotions and marketing, store and associate performance measurement and other indicators that are measured by the information stored in your data warehouse.
    Cons:
    I'm not really sure of any cons with the Cybex System. I can't find anything yet, but when we do we will post it live here again, thanks.

    Read More

    CC

    Chris C.

    Retail

    51-200 employees

    Used daily for more than 2 years

    Review source

    Reviewed March 2017

    Great Solutions for Retail Chains

    4

    The thing I like about Cybex is their responsiveness to your issues, whether it is a support issue or needing a software solution for your business challenge. They are ready and willing to work with you on a timely basis and they get it done! Also, being able to access the President when real problems arise is a great thing.

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    Functionality, ease of use and the improvements over time.
    Cons:
    Sometimes POS is not as stable as we would like.

    Read More

    DS

    Don S.

    Consumer Goods

    11-50 employees

    Used daily for more than 2 years

    Review source

    Reviewed January 2017

    Cybex Software and Support

    5

    We have used Cybex software for many years. Functionality is great. The software is intuitive and training new people at both the front and back end is easy. The support we receive when we have questions is both fast and thorough.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    ease of use, responsive support

    Read More

    CW

    Carolyn W.

    Retail

    11-50 employees

    Used monthly for more than 2 years

    Review source

    Reviewed February 2017

    Satisfaction The Key to SuCCess

    5

    Our retail business has been working with the Cybex POS systems for many years and have had great success with the experience. I highly recommend Cybex as a reliable source for record keeping. The support team that Cybex has on staff are all professional, prompt, and always have an answer for any questions that we have asked. Their response time is within 24 hours of every call. Cybex has tremendous reporting capabilities from the large corporation to the small mom and pop locations. The whole team at Cybex feels the customer is number one. They have planned for your success and your satisfaction using every facet of their company. You can not go wrong dealing with the team at Cybex.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Various methods of gaining reports about inventory. Ease of reviewing day-to-day sales using the sales summary.

    Read More

    JT

    John T.

    Used unspecified for unspecified

    Review source

    Reviewed June 2011

    Easily grow with

    5

    I totally recommend this system to anyone with 1 or 400 locations. Like I said, growth within the system is easy and very inexpensive.

    Ratings Breakdown

    5
    Ease of use
    5
    Customer support
    icon
    Pros:
    I found Cybex' core pos a breeze to work with, why? Training all my staff took no time at all. Cybex provided us with cheat sheets and full training manuals. Our warehouse manager loves the inventory solution and is buying more handhelds for his team. Cost is minimal, actually I think they underprice their software for what they offer. Truly an amazing value.
    Cons:
    Technical support closes by 9pm but thats fine.

    Read More

    kI

    karrie I.

    Used unspecified for unspecified

    Review source

    Reviewed January 2017

    Retail Coordinator

    4

    Cybex provides excellent customer support service. They are always there to help us. Support staff is helpful, friendly and easy to reach. They respond to all my emails and calls in a timely manner. They will always work with me until my problem is solved. Tech support is very knowledgeable of the product. Their online portal has lots of information and helps files providing us with quick solutions to any problems. Support staff is always there to answer my calls with any questions or issues I have. Someone is always available to assist me with the very minimal wait time. I would recommend cybex.

    Ratings Breakdown

    4
    Ease of use
    4
    Value for money
    5
    Customer support
    4
    Functionality

    Read More

    Showing 1 - 10 of 12 Reviews

    Popular Cybex Enterprise Retail Suite Alternatives

    Main Product
    Cybex Enterprise Retail Suite

    Cybex Enterprise Retail Suite

    4.8
    (12)

    Ratings Breakdown

    • 4.83Ease of use
    • 4.90Value for money
    • 5.0Customer support
    • 4.70Functionality

    Pricing

    Available upon request

    Get Price
    Alternative Product

    Ratings Breakdown

    • 4.39Ease of use
    • 4.31Value for money
    • 3.93Customer support
    • 4.38Functionality

    Pricing

    Starting at $7.00 per month

    Get Price
    Alternative Product

    Ratings Breakdown

    • 4.10Ease of use
    • 3.84Value for money
    • 3.93Customer support
    • 3.95Functionality

    Pricing

    Starting at $109.00 per month

    Get Price
    Alternative Product

    Ratings Breakdown

    • 4.22Ease of use
    • 4.12Value for money
    • 4.16Customer support
    • 4.24Functionality

    Pricing

    Starting at $349.00 per month

    Get Price
    Alternative Product

    Ratings Breakdown

    • 4.66Ease of use
    • 4.49Value for money
    • 4.34Customer support
    • 4.55Functionality

    Pricing

    Starting at $49.00 per month

    Get Price
    Alternative Product

    Ratings Breakdown

    • 4.18Ease of use
    • 4.62Value for money
    • 4.53Customer support
    • 4.40Functionality

    Pricing

    Starting at $99.00 per month

    Get Price

    Other Top Recommended Point of Sale Software

    Clover
    Clover

    3.8 (564)

    Recently recommended 82 times

    Toast POS
    Toast POS

    4.1 (547)

    Recently recommended 72 times

    Rain POS
    Rain POS

    4.1 (134)

    Recently recommended 50 times

    Epicor Propello
    Epicor Propello

    4.0 (5)

    Recently recommended 47 times

    Advisor Get Price CTA Image

    Stuck Between Options?

    Our experts can help you compare Cybex Enterprise Retail Suite with other top options, so you can find the best fit for your needs.

    See what companies are saying about Software Advice