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IT Retail

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Overview
Reviews

IT Retail 2026: Benefits, Features & Pricing

Wondering if IT Retail is right for your organization?

Our Point of Sale Software selection experts can help you in 15 minutes or less.

On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

IT Retail
IT Retail
4.6
(22)

Pricing

Starting at $69.00 per month

About IT Retail

IT Retail is a cloud-based point of sale (POS) solution built especially for independently-run grocery stores and retailers. Key features include inventory management, customer management and mobile device support.

IT Retail offers scanner-and-scale integration as well as weighted-item tracking. The solution enables users to run reports tracking metrics such as popular purchases, individual product performance and employee behavior.

IT Retail also includes employee management functionality such as a staff time clock and performance reviews. The solution works with Apple Pay, takes EBT payments and supports gift cards.

IT Retail is available for purchase on a per register per month basis.

IT Retail Screenshots

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IT Retail Pricing and Plans

Starting price: $69.00 per month
Free Trial
Free Version

Starter

$69.00

per feature, per month

No plan information available

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    IT Retail Features

    • Popular features found in Point of Sale
      Accounting Integration
      Barcode/Ticket Scanning
      Customer Accounts
      Discount Management
      eCommerce Management
      Electronic Payments
      Electronic Signature
      Gift Card Management
      Inventory Management
      Multi-Location
      Order Management
    • More features of IT Retail
      Access Controls/Permissions
      Activity Dashboard
      API
      Barcode Recognition
      Billing & Invoicing
      Cash Management
      Commission Management
      Credit Card Processing
      CRM
      Customer Database
      Customer History
      Customizable Reports
      Data Import/Export
      Data Synchronization
      Employee Management
      For Retail
      Inventory Tracking
      Invoice Management
      Layaway Management
      Lottery Management
      Loyalty Program
      Mobile Access
      Offline Access
      Ordering Automation
      Payment Processing
      Performance Metrics
      Point of Sale (POS)
      Price/Margin Management
      Pricing Management
      Promotions Management
      Purchase Order Management
      Real-Time Data
      Real-Time Reporting
      Real-Time Updates
      Receipt Management
      Reporting/Analytics
      Reporting & Statistics
      Retail Inventory Management
      Retail Management
      Retail POS
      Returns Management
      Returns Tracking
      Sales Order Management
      Sales Reports
      Sales Tax Management
      Sales Trend Analysis
      Stock Management
      Third-Party Integrations
      Touch Screen
      Transaction History

    IT Retail Integrations

    QuickBooks Online Advanced
    QuickBooks Online Advanced
    Mailchimp
    Mailchimp

    IT Retail User Reviews

    Overall Rating

    4.6

    Ratings Breakdown

    5

    82%

    4

    9%

    3

    5%

    2

    0%

    1

    5%

    Secondary Ratings

    Ease of Use

    4.5

    Value for money

    4.4

    Customer support

    4.7

    Functionality

    4.5

    AA

    Adrian A.

    Verified reviewer

    Restaurants

    51-200 employees

    Used daily for less than 6 months

    Reviewed May 2025

    Competent Compassionate Understanding and Bright

    5

    It was just really great. The person who helped me [sensitive content hidden] was very helpful patient bright and understanding and also communicated things very feasibly. She also helped in being able to navigate certain things and let me know of things I did not know before hand.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    The user interface, how easy it is to use the actual software.
    Cons:
    I don't know if there are language settings. If there are I'd like that and think that would be helpful.

    Read More

    EG

    Enrique G.

    Verified reviewer

    Food & Beverages

    11-50 employees

    Used daily for less than 12 months

    Reviewed June 2024

    [sensitive content hidden] is the best!

    5

    I would describe my overall experience with IT retail as great!

    Ratings Breakdown

    5
    Ease of use
    3
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    What I like the most about IT retail is that it’s Fast & efficient.
    Cons:
    There are NO cons on what I least liked about IT RETAIL

    Read More

    RC

    Rhonda C.

    Verified reviewer

    Retail

    11-50 employees

    Used daily for less than 6 months

    Review source

    Reviewed May 2024

    The Worst System Imaginable

    1

    The worst possible customer service experience in my entire life with anything. I have had better customer service by a girl scout selling cookies than this group of so called "professionals". The product does not do what they say it does. Do not be duped into buying this system. You will regret it. They had to pay off the people on their website to get those reviews because I cannot imagine anyone liking this system unless they have 5 products and nothing else. Again, save yourself the heartache and aggravation and do it by pencil and paper if you have to before you buy this junk.

    Ratings Breakdown

    1
    Ease of use
    1
    Value for money
    1
    Customer support
    1
    Functionality
    icon
    Pros:
    There is literally nothing positive I can say about this system. It is hard to set up, hard to use, slow processor, just simply horrible.
    Cons:
    The customer service is non-existent. Their reps literally yelled at my staff when calling in to get assistance with the numerous issues. In one week we spent over 10 hours on trouble calls. They promised quickbooks integration that would offer quality reports, they don't. The sales reports suck. The restaurant pos is horrid and has so many glitches that they will not address. The retail point of sale is awful and half of the time rings things up incorrectly. You can enter an item in, save it, and then poof it's gone. If I could get my money back I would. RUN AWAY FROM THIS SYSTEM!

    Reasons for switching to IT Retail

    Needed something more grocery store friendly and for larger volumes of sales.

    Read More

    ZM

    Zaman M.

    Verified reviewer

    Retail

    2-10 employees

    Used daily for less than 6 months

    Review source

    Reviewed May 2024

    excellent

    5

    excellent service setup very quick we transfer our data from another system very quick

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    andres work really well setup the system quick. Really like the service.
    Cons:
    there is nothing which i dont like everything going perfect

    Read More

    KL

    Kelly L.

    Verified reviewer

    Retail

    2-10 employees

    Used daily for less than 6 months

    Reviewed May 2024

    Very useful

    5

    Ratings Breakdown

    4
    Ease of use
    5
    Functionality
    icon
    Pros:
    I like that the backend is synced via cloud to the front end
    Cons:
    I wish I would be able be more hands on with settings

    Read More

    KJ

    Kathleen J.

    Verified reviewer

    Retail

    2-10 employees

    Used daily for less than 12 months

    Reviewed April 2024

    First year review

    3

    Ratings Breakdown

    3
    Ease of use
    4
    Value for money
    4
    Customer support
    2
    Functionality
    icon
    Pros:
    How fast support answers the phone, .
    Cons:
    The back reports, they are very confusing, hard to read and don't download very well.

    Read More

    MR

    Maurice R.

    Verified reviewer

    Retail

    11-50 employees

    Used daily for less than 2 years

    Reviewed April 2024

    Inventory reviews

    4

    Ratings Breakdown

    4
    Ease of use
    4
    Customer support
    4
    Functionality
    icon
    Pros:
    user friendly, easy to get IT support,
    Cons:
    No in person support, when we first got the system it would've been nice to get some on site training

    Read More

    bp

    bhavish p.

    Verified reviewer

    Retail

    2-10 employees

    Used daily for less than 6 months

    Reviewed April 2024

    Great customer support

    5

    Ratings Breakdown

    4
    Ease of use
    4
    Functionality
    icon
    Pros:
    customer support, ease of use, good reporting features
    Cons:
    would like it if the software was more customizable

    Read More

    SW

    Shutao W.

    Verified reviewer

    Retail

    11-50 employees

    Used daily for less than 6 months

    Reviewed April 2024

    Good customer support and easy to use system

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Functionality
    icon
    Pros:
    User friendly system, easy to learn, even employees in their 50's have found the system easy to learn
    Cons:
    The only thing that would be better would be if you could customize the interface such as color and size of text

    Read More

    CF

    Chikai F.

    Verified reviewer

    Retail

    2-10 employees

    Used daily for less than 12 months

    Reviewed March 2024

    Good front end process

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    Front-end process with back-end DB makes our business successfully
    Cons:
    Expect to have more enhanced systems for the inventory-receiving process

    Read More

    Showing 1 - 10 of 22 Reviews
    See All Reviews

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