Microworks Prism POS 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Microworks Prism POS

4.8

(16)

Pricing

Pricing available upon request

About Microworks Prism POS

Microworks Prism POS is an advanced touch-screen point of sale solution designed to provide full support for dining, delivery, and take-out operations. With advanced touch screen controls, servers can take orders quickly and accurately, while reducing wasted time and costly mistakes. For back-of-the-house operations, kitchen staff can get a complete and easy-to-read printed order ticket, as soon as servers input the information into Prism POS.

Features include touch-screen capabilities, online ordering functionality, take-out and delivery management, labor and food cost controls, employee scheduling, sales and inventory reporting, forecasting, and many more.

Prism POS allows users to add modifiers & side items, while also eliminating inconsistencies and mistakes by automatically tracking food costs and inventory levels and utilizing complex functions for pricing and modifier lists. With detailed reporting, Prism POS is able to provide food cost controls by offering a range of analysis reports for inventory and cost operations. Additionally, all sales data can be stored in a centralized database and be broken down by service type, driver/server, menu item, profit and loss...

Microworks Prism POS Screenshots

Microworks Prism POS Pricing and Plans

Starting price: $5,000.00

Free Trial

Free Version

Basic

$5,000.00

No plan information available

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Microworks Prism POS Features

Popular features found in Restaurant Management
Employee Management
Inventory Management
Kitchen/Menu Management
Online Ordering
Order Entry
Point of Sale (POS)
Real-Time Notifications
Reporting/Analytics
Sales Reports
Wait List Management
More features of Microworks Prism POS
Accounting Integration
Alerts/Notifications
Barcode/Ticket Scanning
Billing & Invoicing
Built-in Accounting
Credit Card Processing
Customer Accounts
Customer Database
Customizable Branding
Delivery Management
Discount Management
eCommerce Management
Electronic Signature
Forecasting
For Restaurants
Gift Card Management
Inventory Tracking
Labor Cost Reporting
Loyalty Program
Menu Builder
Mobile Access
Mobile Payments
Multi-Location
Online Payments
Ordering Automation
Order Management
Payment Processing
Point of Sale (POS) Integration
Real-Time Analytics
Real-Time Reporting
Real-Time Updates
Reporting & Statistics
Restaurant POS
Separate Checks
SMS Messaging
Split Checks
Table Management
Time Clock
Tips Management
Website Personalization

Microworks Prism POS User Reviews

Overall Rating

4.8

Ratings Breakdown

81%

13%

Secondary Ratings

Ease of Use

4.9

Value for money

4.6

Customer support

4.8

Functionality

4.8

Vaughn S.

Verified reviewer

Food & Beverages

11-50 employees

Used daily for more than 2 years

Reviewed January 2021

Microworks Works Well and saves Time

We absolutely loved the system before 8. Used it for 7 years with very little problem. It was wonderful. What the system figures said I believed but now I have to wonder sometimes. When we switched we purchased all new computers new wires etc. Your tech people try there best to get things straitened out . But we are still not there. I wonder If we got your new router if that would correct things?

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We used RapidFire for 10 years. We were well satisfied but they went out of business. I was in a hury to replace the system quickly because the computers were failing. Looked in the pizza magazines saw your add and downloaded the sample. We were impressed with Prism .It did so much more than Rapidfire. I made a quick decision to purchase the sytem. We like the back of the house programs for bookkeeping. The system was easy to use . A new girl can learn the system in 2 days. The delivery part is very well thought out and easy to use. The web ordering is also great. This was your sytem before 8

Cons:

With the new system all the features are even better,but the system runs slower for example when assigning drivers to 3 deliveries and the save button is hit there is a delay of 15 seconds before the transaction is complete. We also have credit card issues . If the internet goes out for just a moment the card is approved but not taken off the slip. It is entered on the card company report but not on Prism report. The screens are harder to push than before. The screens go to a light color same times and lock up. A new hiccup just started If you hit status for driver then try end report it stays and have to shut screen off to get it to go away. Also we have had issues with the printers stop working because of too many print jobs in memory. That problem may have been resolved. WE need coupons that ring up all items for a special . Also need coupons to change color for active.

Steve T.

Verified reviewer

Restaurants

11-50 employees

Used daily for less than 2 years

Reviewed February 2021

Return to Microworks

My original purchase was a Upserve system because it was a cloud based. That was a total mistake. The Upserve system was not designed for a take out pizza business. I used Microworks in the early 2000's and decided to go back and see what they had to offer. I am very satisficed I went back!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This software if fantastic for a take out delivery pizzeria operation. The ease of adding menu items or coupons is very user friendly. I love the Google Maps integration, credit cards, and gift cards.

Cons:

The back end reports could be more user friendly and the inventory module is a bit cumbersome. I still have not gotten the inventory where it needs to be. Maybe customers could pay for help setting this up during the initial set up? I would love a cloud option so I could make updates and work from home.

Reasons for switching to Microworks Prism POS

Was not build for take out/delivery pizzeria

Darwin S.

Verified reviewer

Food & Beverages

2-10 employees

Used daily for more than 2 years

Reviewed February 2021

Wish they can add a app

I been using them since 2011, but 10 years later they still don’t have a app to make it easier for the customers just to download the app from the restaurant and start their order right away like Slice, GrubHub, Uber, Door Dash etc. costumers shouldn’t be tapping in the website every time they want to place an order way too many steps ! I hope they get an App soon that works with the POS together otherwise is not worth it anymore.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It’s easy to navigate and most employees will be able to know how to use it with in 2 weeks.

Cons:

We already 2021 and the only thing this company is missing is a APP

Wesley K.

Verified reviewer

Hospitality

11-50 employees

Used daily for more than 2 years

Review source

Reviewed March 2021

Micro Works Prism POS

I have been using them for 20 years for a reason.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The hardware is very easy to install. All of the programs are preinstalled. I ran my own communication cable and with Micro Works you just plug and play. The instructions and diagrams are easy to follow. The software is very stable and doesn't crash. I almost think support is a waste of money because I have so few problems. Their support team are very pleasent to talk to and know what they are doing.

Cons:

I have no problems with the hardware or the software.

Reasons for choosing Microworks Prism POS

It was reasonably priced and had the features we were looking for.

james d.

Verified reviewer

Restaurants

11-50 employees

Used daily for more than 2 years

Reviewed January 2021

Bella pizza pos

Every department I have ever needed has been exceptional. Always on making sure my issues or questions have been answered.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I have been in business for 29 years. I have used a POS for 21 of them. Prism is by far the most user friendly, easy to learn for employees.

Cons:

The mapping for delivery area needs to be more accurate.

Reasons for switching to Microworks Prism POS

I got it in 1998 and it was way past due.

Kyle J.

Verified reviewer

Restaurants

11-50 employees

Used daily for more than 2 years

Reviewed February 2021

Good Operating Software

Have had a couple hiccups but all in all has been an excellent program to use. We use it everyday. Easy to get ahold of customer service and they always have take care of an issues that arise.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use Setup was super easy Training is exactly what the employees use when they go live Excellent Customer service

Cons:

Not really anything except for would like to see a few more customizable features for reports.

Reasons for choosing Microworks Prism POS

The employees from Microworks are great. [SENSITIVE CONTENT HIDDEN] is great. They always are there for you

Mary G.

Verified reviewer

Food & Beverages

11-50 employees

Used daily for more than 2 years

Reviewed January 2021

Microworks Prism POS

Very helpful no matter which department you deal with!! Very happy with my choice of P OS providers

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is very user friendly. Customer service and sales team are extremely helpful.

Cons:

Just wish the ""mapping" feature was better. The current program can be very difficult to read.

Reasons for choosing Microworks Prism POS

Came highly recommended by another company using the software.

Megan D.

Verified reviewer

Food & Beverages

201-500 employees

Used daily for more than 2 years

Reviewed January 2021

Best Value POS System

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Fairly user friendly, lots of customization with how orders are entered, and the online prism reporting works wonderfully for our head office. Tech support & the menus team are extremely friendly, knowledgeable, and always a big help.

Cons:

The inventory system does not meet our needs. Online ordering could be more user-friendly.

Ina S.

Verified reviewer

Food & Beverages

11-50 employees

Used daily for more than 2 years

Reviewed January 2021

Microworks Prism POS works for us.

We have found that we are capturing a lot of add on charges, such as extra sides, etc. We also have fewer mistakes on the orders due to poor handwriting.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We have found this software easy to use by our staff.

Cons:

We found the Customer Account feature to be a little limited in that it is not exportable to an accounting software program such as Quick-books.

Salvatore F.

Verified reviewer

Food & Beverages