SalonBiz 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

SalonBiz

3.9

(44)

Pricing

Pricing available upon request

About SalonBiz

SalonBiz is technology-driven salon management software that increases productivity, automates operations, and creates a personalized guest experience. Every day our software helps salon and spa owners grow and increase revenue with powerful online booking, marketing, inventory tools, and more. From 1 chair to 100 locations, our easy-to-use features empower your business to reach its goals and focus on what matters most. SalonBiz is designed to accelerate processes and administrative tasks to save your staff time and energy. The top 200 salons trust and choose SalonBiz to connect their business, stylists, and clients for an elevated experience.

Plans start at $150/month.

SalonBiz Screenshots

SalonBiz Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

Plan includes:

Appointment Reminders and Confirmations
Full Marketing Suite
Loyalty Programs
Real-Time Dashboard and Forecasting

Essential

Pricing available upon request

Plan includes:

Appointment Reminders and Confirmations
Full Marketing Suite
Loyalty Programs
Real-Time Dashboard and Forecasting

Premium

Pricing available upon request

Plan includes:

Appointment Reminders and Confirmations
Full Marketing Suite
Loyalty Programs
Real-Time Dashboard and Forecasting

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SalonBiz Features

Popular features found in Salon
Calendar Management
Client Database
Confirmations/Reminders
Electronic Payments
Email Marketing
Employee Management
Inventory Management
Mobile Access
Multi-Location
Online Booking
Point of Sale (POS)
Recurring Appointments
More features of SalonBiz
Absence Management
Access Controls/Permissions
Accounting Integration
Activity Dashboard
Alerts/Notifications
Appointment Management
Appointment Scheduling
Availability Management
Barcode Recognition
Barcode/Ticket Scanning
Billing & Invoicing
Booking Management
Client Management
Client Portal
Commission Management
Credit Card Processing
CRM
Customer Accounts
Customer Database
Customer History
Customer Mobile App
Customer Surveys
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Discount Management
Drag & Drop
eCommerce Management
Electronic Forms
Electronic Signature
Email Management
Email Reminders
Facility Scheduling
For Salons and Spas
Gift Card Management
Group Scheduling
Inventory Tracking
Loyalty Program
Online Payments
Ordering Automation
Order Management
Payment Processing
Payroll & Commissions
Payroll Management
Performance Metrics
Promotions Management
Purchase Order Management
Real-Time Data
Real-Time Notifications
Real-Time Reporting
Real-time Scheduling
Real-Time Updates
Receipt Management
Reminders
Reporting & Statistics
Reputation Management
Resource Scheduling
Retail Inventory Management
Retail POS
Returns Management
Room Booking
Sales Order Management
Sales Reports
Sales Tax Management
Sales Trend Analysis
Self Service Portal
SMS Messaging
Stock Management
Third-Party Integrations
Timesheet Management
Time Zone Tracking
Transaction History
User Management
Waitlist Status Tracking
Website Integration

SalonBiz Integrations

Textel

Demandforce

Worldpay for Enterprise

PaySimple

Stripe

Listen360

SalonBiz User Reviews

Overall Rating

3.9

Ratings Breakdown

39%

32%

18%

11%

Secondary Ratings

Ease of Use

3.7

Value for money

3.5

Customer support

3.9

Functionality

3.8

Lindsey F.

Verified reviewer

Used daily for more than 2 years

Review source

Reviewed March 2018

We have had a wonderful overall experience with Spabiz since day 1.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is extremely user friendly and easy to navigate. Support with technical questions, reporting, etc...is always top notch.

Cons:

It would be nice to have more customizing options. Altering standings vs deleting all and starting over. Email and text communications with guests outside of just confirmations.

Vendor Response

Hi Lindsey! Thanks for sharing your feedback with us. It¿s great ideas like yours fuel our future development. We have a brand new texting feature using artificial intelligence we are certain that your guests will love. Can¿t wait to share with you, speak with you soon!

Replied March 2018

Lynn M.

Verified reviewer

Consumer Services

11-50 employees

Used daily for more than 2 years

Reviewed July 2024

SBIZ Review 2024

overall, 7 out of 10 [sensitive content hidden] is great [sensitive content hidden] is great [sensitive content hidden] is great [sensitive content hidden] is great Customer service only answers text - that is an issue when you need emails answered

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

How it looks - drop and drag - reports - stylist app

Cons:

Inventory features - no HR features - a bit confusing to find what you need at times

Reasons for choosing SalonBiz

We use Paychex Flex for payroll and HR items, which could be integrated into Salonbiz - missed opportunity!

Mary Lou M.

Verified reviewer

Cosmetics

11-50 employees

Used daily for more than 2 years

Review source

Reviewed January 2024

Great Software...If They Fix the Glitches

It's "okay". I feel like there has to be something out there that has fewer glitches and better support during the hours we may need it. We are open for three hours before they even open.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love the reports, it allows me to see what's going on in my business.

Cons:

- I was expecting premium service as I was told this was premium software. - The system has went down several times in the past 2.5 years we have been using it. - Service providers often don't get their notifications. - Support is lacking, especially for us on the east coast. - Can't call to get "real time" support. If you do get someone on the phone, they are usually very polite though. - Takes forever for them to get back to you and when they do, they want you to do more work. Give them "more examples of the problem". - As a Canadian client, I don't like paying in US$ as it fluctuates. Honestly, I wouldn't even mind that so much if we didn't have so many little problems. - At one time, they apparently forgot to click the box that says "Canadian" for pricing and all my products were being sold as US$ prices but in Canadian dollars!!

Reasons for choosing SalonBiz

Again, I went with the recommendation because they are supposed to be integrated with Aveda.

Reasons for switching to SalonBiz

I was told that Salonbiz is one of the best for Aveda salons. Why wouldn't you want a premium software for your premium brand?

Kevin T.

Verified reviewer

Consumer Services

Self-Employed

Used daily for more than 2 years

Review source

Reviewed July 2021

Salon / Spa Biz

I’d 100% recommend this to a salon or spa that has hourly and commission service providers. It’s not for smaller fledgling establishments.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It’s an all in one software that literally allows you to setup, run and manage your salon / spa. The most comprehensive of them out there.

Cons:

With it being so comprehensive, I found that it was quite a bit of overkill for me, a suite renter with no employees. That being said, their smallest subscription is for 3 users. And it’s on the costly side.

Reasons for choosing SalonBiz

I wanted to go all in to see if it were to help me build my business at a reasonable cost.

Reasons for switching to SalonBiz

I wanted to experience SalonBiz to see how well it fit in my business.

connie p.

Verified reviewer

Apparel & Fashion

11-50 employees

Used daily for more than 2 years

Review source

Reviewed July 2021

Ultimate Salon

Overall it is great, I would not use anything else! We all went through a great deal last year and we have not recovered completely, it will take time to be what we were and know where we are all going...

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It was easy to learn and use. They are innovative and directly aligned with Aveda which helps me as an Aveda Salon. They stay on top of the industry needs and provide us with good service on how to use the software.

Cons:

Not alway impressed with the customer support. Wait times can be extremely lengthy and not always helpful. I feel the new updates from enterprise to central are not delivered consistently and at times not on the spot. Do not get me wrong, I love Salon Biz, I just feel at times they need to be more consistent with support

Reasons for switching to SalonBiz

We had Salon Biz in the past and switched to Salon Iris when Salon Biz was not able to link multi locations together in 2004/2005. When we united two new locations in 20011/2012 the program had changed and once again we went with Salon Biz and have been with them thru this current date.

Elizabeth R.

Verified reviewer

Retail

11-50 employees

Used daily for more than 2 years

Review source

Reviewed July 2021

Review of changes & upgrades of Salon Biz

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

integrates with AVEDA reports and supports the functions in our business

Cons:

recent upgrades have been hard to navigate & system runs slow or crashes

Reasons for choosing SalonBiz

great technical support!

Reasons for switching to SalonBiz

Salon Biz integrated with our business better

sevda f.

Verified reviewer

Hospitality

11-50 employees

Used daily for more than 2 years

Reviewed July 2024

Salonbiz pros and cons

it's okay. needs more improvement, salonbiz staff should be able to help easily without creating a ticket

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

pros, easy to use common sense easy to make transactions

Cons:

everytime salonbiz updates there always a glitches,

Verified

Reviewer

Cosmetics

11-50 employees

Used daily for more than 2 years

Review source

Reviewed January 2019

Outdated Salon Software

I've been working with SalonBiz on and off for almost ten years. Although it's easy to use it is definitely time for an update.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

SalonBiz is easy to use, once you know what you're doing...

Cons:

It is very outdated, definitely could use a facelift to make use and appearance easier.

Vendor Response

Hi! Thanks for your feedback. Our team has been working on updating the core software, in fact, we are in the process of releasing a new web based appointment book. I¿d love the opportunity to connect to ensure you are using the most up to date version and that you are taking advantage of all newer features like custom email templates, online booking, the Stylist App, our iPad app and Pocket Salon for your guests. Give us a call at your convenience (888)809-2802.

Replied January 2019

Verified

Reviewer

Cosmetics

51-200 employees

Used daily for less than 2 years

Review source

Reviewed January 2019

Great Salon Product- but must have patience

We stay really organized. There are a lot of great features like being able to put a clients birthday in their file.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love the format of the program. It’s easy to learn how to use and there a lot of great features to help your salon run smoothly.

Cons:

Technical support is a joke. Half the time SalonBiz tech supports blame issues on internet or Aveda Pure Privilege

Vendor Response

We love hearing feedback like yours. SalonBiz is all about helping you easily manage salons operations.:) Our software and team improve when we work together, we¿d love the opportunity to discuss your interaction with our team, I invite you to reach out to me personally. I hope to hear from you soon. Best!

Replied January 2019

Allison P.

Verified reviewer

Restaurants

11-50 employees

Used daily for less than 12 months

Review source

Reviewed November 2018

Not terrible but not the best

Overall it is a good software to use with it's different pros and cons. I like that it is an easy system to learn and easy screens to navigate through.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is easy to navigate through the software and the picture icons are a nice bonus. If you don't know what the icon means just hover your mouse over it and it says the name of the icon/what or does. I personally think that is helpful as pictures are easier on the eyes.

Cons:

Does not allow you to move appointments around with ease as I normally have to go out of the appointment and then go back in to edit it again. You are also no longer able to call salonbiz and have them reopen it when there is a ticket error. Therefore, it should allow us to edit tickets right away without having to contact someone.

Showing 1 - 10 of 44 Reviews

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