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SmartLynx

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Overview
SmartLynx

SmartLynx 2026: Benefits, Features & Pricing

On this page
  • Overview
  • User Interface
  • Popular Alternatives
  • Pricing and Plans
  • Features
  • User Reviews

Overview

SmartLynx
SmartLynx
4.3
(10)

Pricing

Pricing available upon request

About SmartLynx

SmartLynX is your premier back of house restaurant software suite. Our solution offers you unparalleled reliability, functionality, and control over every aspect of your restaurant operations including inventory, sales, labor, accounting and robust reporting.

Our inventory system allows you to track your inventory movement including waste items. We integrate with your food supplier to automate receipts and transfers. Use our suggestive ordering and customized prep schedules to reduce unnecessary food costs and increase profits.

The labor feature will provide your restaurant with scheduling guidance based on your key metrics, your goals, compliance and more. Integration with your onboarding and payroll system will save time for your managers and your payroll teams. Our mobile app allows managers to communicate to your employees and fill shifts quickly, resulting in a better employee and customer experience.

Our robust reporting feature provides consolidated reporting for all your restaurants and concepts. Use our web reporting tool or mobile app to see real time reports. You will also be able to easily create custom reports.

Our software includes mobile apps for re...

al time reporting, counting inventory and labor scheduling. These will improve manager and employee productivity. We support your business by providing custom implementation, integration, training, and 24/7 customer support. Whether your restaurant is quick service, fine dining or something in between, SmartLynX can help improve your operations and take your performance to a new level.

Wondering if SmartLynx is right for your organization?

Our Restaurant Management Software selection experts can help you in 15 minutes or less.

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SmartLynx User Interface

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SmartLynx Pricing and Plans

Free Trial
Free Version

Basic

Pricing available upon request

No plan information available

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    SmartLynx Features

    • Popular features found in Restaurant Management
      Employee Management
      Inventory Management
      Kitchen/Menu Management
      Online Ordering
      Order Entry
      Point of Sale (POS)
      Real-Time Notifications
      Reporting/Analytics
      Sales Reports
      Wait List Management
    • More features of SmartLynx
      Access Controls/Permissions
      Accounting Integration
      Activity Dashboard
      Alerts/Notifications
      API
      Billing & Invoicing
      Built-in Accounting
      Cost Management
      Customizable Branding
      Customizable Reports
      Customizable Templates
      Data Import/Export
      Delivery Tracking
      Demand Forecasting
      Forecasting
      Inventory Tracking
      Labor Cost Reporting
      Mobile Access
      Multi-Location
      Order Management
      Order Tracking
      Performance Metrics
      Purchase Order Management
      Real-Time Analytics
      Real-Time Data
      Real-Time Reporting
      Real-Time Updates
      Recipe Management
      Reporting & Statistics
      Sales Trend Analysis
      Third-Party Integrations

    SmartLynx User Reviews

    Overall Rating

    4.3

    Ratings Breakdown

    5

    40%

    4

    50%

    3

    10%

    2

    0%

    1

    0%

    Secondary Ratings

    Ease of Use

    4.1

    Value for money

    4.1

    Customer support

    4.5

    Functionality

    4.0

    Have you used SmartLynx and would like to share your experience with others?

    Blaine's profile
    Blaine T.

    Verified reviewer

    Restaurants

    Used daily for less than 12 months

    Review source

    Reviewed March 2018

    Very simple to use. Lacks some features that other similar softwares would offer.

    3

    Daily up to date information about the business day.

    Ratings Breakdown

    4
    Ease of use
    3
    Value for money
    4
    Customer support
    3
    Functionality
    icon
    Pros:
    Very simple to work with. Easy to train new team members to use. Does cut down on amount of time to open and close business days. Updates every 15 minutes showing sales and labor.
    Cons:
    Software doesn't allow a deep drill down on inventory and how it relates to items sold. Software can only be used on file server, this makes counting inventory more complicated.

    Read More

    MF
    Mona F.

    Verified reviewer

    Restaurants

    201-500 employees

    Used daily for more than 2 years

    Reviewed March 2024

    Outstanding Service

    5

    We love using smart lynx. If there is a report we need and it is not available we are able to get one made on our behalf. I cant say enough about our service from our account manager - [sensitive content hidden]. There are really no words to describe her service.

    Ratings Breakdown

    5
    Ease of use
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    The reports and our Customer Account Manager. Outstanding service and incredibly detail oriented and matriculas.
    Cons:
    Nothing that I can think of at the moment ... Oh, I don't like how often I have to change my password.

    Read More

    BL
    Becky L.

    Verified reviewer

    Restaurants

    5001-10000 employees

    Used daily for more than 2 years

    Reviewed October 2021

    Great Product!

    5

    Our experience has been a very positive one. Anything we need they are always willing to listen and assist.

    Ratings Breakdown

    5
    Ease of use
    4
    Value for money
    4
    Customer support
    4
    Functionality
    icon
    Pros:
    Integrating Smartlynx in our platform was very seemless and the dev team was willing to assist in any way.
    Cons:
    Sometimes there are features that we need. But we work with the dev team and they are willing to work with us to add those features.

    Reasons for switching to SmartLynx

    ease of use.

    Vendor Response

    Becky, Thank you for your review! We are always excited to hear from our customers about additional software features that will improve their processes. Thanks!

    Replied October 2021

    Read More

    VR
    Verified
    Reviewer

    Restaurants

    10000+ employees

    Used daily for more than 2 years

    Review source

    Reviewed June 2023

    Smartlynx Review

    4

    Ratings Breakdown

    3
    Ease of use
    4
    Value for money
    4
    Customer support
    3
    Functionality
    icon
    Pros:
    Smartlynx is nice, integrates decently well with other systems, and receives active development. The development schedule is open to billed requests to enable new features or improvements.
    Cons:
    Smartlynx is hard to navigate and the menu option are less than clear on the exact impact and scope they have. This is something you can learn over time and with use but its not something you can expect new people to understand with little oversight.

    Read More

    nS
    nate S.

    Verified reviewer

    Restaurants

    1001-5000 employees

    Used daily for less than 2 years

    Review source

    Reviewed June 2023

    STI Review

    4

    Overall it gets the job done.

    Ratings Breakdown

    3
    Ease of use
    3
    Value for money
    5
    Customer support
    3
    Functionality
    icon
    Pros:
    data collection and and dashboard, collects data needed for reporting.
    Cons:
    Seems outdated visually, could use a css facelift

    Vendor Response

    Thank you for your review. We appreciate the feedback. Currently we are working on a project to update the user experience. Also, we have recently released a new business intelligence tool, Intelligent Edge. If you have not already seen this, please contact us for a review. Thanks.

    Replied June 2023

    Read More

    RV
    Ryan V.

    Verified reviewer

    Accounting

    201-500 employees

    Used daily for more than 2 years

    Reviewed October 2021

    Great Value

    4

    So far its been a very pleasant experience.

    Ratings Breakdown

    4
    Ease of use
    4
    Value for money
    4
    Customer support
    4
    Functionality
    icon
    Pros:
    The service and level of support are the advantages to me
    Cons:
    Overall feel of the interface, could use a more user friendly format

    Reasons for choosing SmartLynx

    Price

    Read More

    MM
    Maty M.

    Verified reviewer

    Restaurants

    51-200 employees

    Used daily for less than 2 years

    Reviewed October 2021

    Blaze pizza

    5

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    User friendly, support is fast and efficient. Very professional staff. [SENSITIVE CONTENT] are amazing
    Cons:
    All is good. No complaints and usually if I encounter an issue i will reach out for help

    Read More

    sR
    sara R.

    Verified reviewer

    Restaurants

    11-50 employees

    Used daily for less than 12 months

    Reviewed October 2021

    very useful software

    5

    employee schudling, inventory, managing payroll made my life easier

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    very easy to use and time saving for inventory and invoices
    Cons:
    it is very easy to use and customer service is very helpful

    Reasons for choosing SmartLynx

    pervious owner is using in his 200 stores

    Vendor Response

    Sara, Thank you for feedback! We are so happy that our software has made your life easier as we know how busy restaurant mangers are every day.

    Replied October 2021

    Read More

    KC
    Kyle C.

    Verified reviewer

    Restaurants

    1001-5000 employees

    Used daily for less than 2 years

    Review source

    Reviewed May 2018

    Excellent business software. Used everyday to keep myself and business in order. Highly recommended.

    4

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    4
    Customer support
    5
    Functionality
    icon
    Pros:
    Navigation throughout is extremely simple. Store business day view is amazing. Keeping the days labor, transactions, etc. all in order for easy usage. Inventory transaction tab makes my life, as a kitchen manager, so much easier. From counts to variance, absolutely perfect.
    Cons:
    When a new employee has been put into the system it takes about a day for that individuals information to process through. This makes for an error at the end of the night, closing the business day.

    Read More

    DH
    Dustin H.

    Verified reviewer

    Restaurants

    201-500 employees

    Used daily for less than 6 months

    Review source

    Reviewed June 2023

    Smartlynx Review

    4

    Ratings Breakdown

    4
    Ease of use
    4
    Value for money
    5
    Customer support
    3
    Functionality
    icon
    Pros:
    It really helps our company stay on top of sales and inventory.
    Cons:
    Some features are lacking that would help us be more efficient.

    Vendor Response

    Thank you for the review. We would love to discuss the features that you are looking for. Please contact your Customer Success Manager to begin the discussion. Thanks!

    Replied June 2023

    Read More

    Showing 1 - 10 of 10 Reviews

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