Star-Plus 2026: Benefits, Features & Pricing

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

How Software Advice ensures transparency

Software Advice lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Users can talk to our advisors for free to receive software recommendations matching their needs. Software providers pay us for sponsored profiles to reach users interested in their products.

How Software Advice verifies reviews

Software Advice carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Independent research methodology

Researchers at Software Advice use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or talk to an advisor, this has no influence on our research or methodology.

Wondering if Star-Plus is right for your organization?

Our Point of Sale Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Star-Plus

4.5

(8)

Pricing

Pricing available upon request

About Star-Plus

Auto-Star’s point of sale solutions are trusted by thousands of grocery, pharmacy and natural health retailers all over North America. Our industry-leading POS solutions keep our clients ahead of the curve and stand out from the rest of their competitors by helping to increase sales and improve workplace operations. Learn how our robust POS systems, like Star-Plus, can keep you and your customers satisfied, preparing your business for whatever challenges may arise.

Star-Plus Screenshots

Star-Plus Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Star-Plus Features

Popular features found in Point of Sale
Accounting Integration
Barcode/Ticket Scanning
Customer Accounts
Discount Management
eCommerce Management
Electronic Payments
Electronic Signature
Gift Card Management
Inventory Management
Multi-Location
Order Management
More features of Star-Plus
API
Loyalty Program
Payment Processing
Retail Inventory Management
Sales Reports

Star-Plus User Reviews

Overall Rating

4.5

Ratings Breakdown

50%

Secondary Ratings

Ease of Use

4.3

Value for money

4.5

Customer support

4.9

Functionality

4.3

Have you used Star-Plus and would like to share your experience with others?

Susan M.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for more than 2 years

Reviewed March 2023

Pandora's Pantry Star-Plus Review

This was our first foray into a POS system and it was a huge learning curve. Without having a project manager with a solid understanding in accounting principles, it was a bit tricky getting some of our processes integrated. Overall, the experience has been a great learning challenge!! I think that because some functions can be performed in a few different fields, but the information does not necessarily wind up in product manger, this took us a bit of time to figure out and fix.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Integration within our own processes was not easy, I think that Star-Plus new users would benefit from a more thorough training process prior to going "live". Also, a must would be to have an internal project manager with a solid background in digital inventory management. The Auto-Star team were and have been wonderful to deal with, can't say enough good about them!!!

Cons:

I think that we thought it would be time saving in a different way. It definitely has helped with our inventory management, pricing/margin strategy processes. It has simplified our year end processes. Our day to day operations have also become much smoother. One piece that is missing is full integration with accounting software. That would truly be a time saver. We currently need to maintain two systems.

Reasons for choosing Star-Plus

Canadian company with a history in Health Food Stores, we liked some of the functions it offered, which Smart Vendor did not offer, cost for training was significantly less at Auto Star

Vendor Response

Hi Susan! Thank you for your well thought out response! It is wonderful to hear that you value our customer service and your operations have become smoother since using our product! Your insights on an accounting software integration have been forwarded to our product development team.

Replied March 2023

Eva F.

Verified reviewer

Retail

201-500 employees

Used daily for more than 2 years

Reviewed February 2023

Autostar review

Starplus is quite easy to learn, especially for cashiers which is important for a retail environment. The technical support staff are excellent! Very knowledgable and friendly!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The till program is great. The software is easy to use and tech support provides excellent customer service.

Cons:

The backend/inventory processes. They are not very robust.

Reasons for choosing Star-Plus

Catapult is too expensive.

Reasons for switching to Star-Plus

Better features, comfort with the program and overall ease of use. Also great customer service!

Vendor Response

Thank you for the review Eva! We are happy to hear your cashiers are having great success with Star Plus. Our inventory application has multiple options and modules, we will have a team member reach out to ensure you have all the options you need activated.

Replied March 2023

Ardina P.

Verified reviewer

Alternative Medicine

2-10 employees

Used daily for more than 2 years

Reviewed January 2023

Waiting time for customer Serice

reports

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

sales report undo .product item reports and inventory

Cons:

Not being able to do a lot of things myself with out the help of customer service,

Reasons for choosing Star-Plus

n/A

Vendor Response

Hi Ardina! Thank you taking the time to share your experience with our software. So glad that you are benefiting from our product item reports! We have looked into your account and will be following up with your concerns to make sure you are getting the best user experience and customer support for your business.

Replied February 2023

Sabrina L.

Verified reviewer

Retail

2-10 employees

Used daily for more than 2 years

Reviewed November 2022

Star-Plus Review

I love being able to call customer service when anything is happening with Auto Star on my end. They are able to access Net Help and fix my problem for me over the phone efficiently! Overall, I would highly recommend this soft ware to any retail business.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love keeping track of my inventory using this software and also for making sales. I would be lost if I didn't have Auto Star. When we got a new computer it was easy to install into our new system.

Cons:

I feel like Auto Star has enough features for running my business. I wouldn't change anything about it.

Vendor Response

Thank you for your review Sabrina! We value your insights and will continue to make sure we work hard to provide the customer service you have come to value.

Replied November 2022

Mary Jo A.

Verified reviewer

Retail

11-50 employees

Used daily for more than 2 years

Reviewed November 2022

Great People

Overall it works great.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I like the most is being able to contact someone when I need help. Very helpful people.

Cons:

In program manager, when left unattended for a period of time the active field does not revert back to the Bar Code field. It stays wherever it is unless you save it. Causes problems when you come up to a computer and assume the active field is the Bar code.

Vendor Response

Thank you for your feedback Mary Jo! It is wonderful to hear that you are feeling supported by our team! The insights into Program Manager regarding the Bar Code Field will be forwarded to our product development team.

Replied November 2022

Chelsea R.

Verified reviewer

Retail

11-50 employees

Used daily for less than 2 years

Reviewed November 2022

Positive Feedback

Helpful service and saves time in my day.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Makes ordering faster, shelf tags a plus, easy to be a cashier ect..

Cons:

Will probably need help with a yearend inventory

Reasons for choosing Star-Plus

Looked more user friendly.

Reasons for switching to Star-Plus

We were growing and wanted something helpful with the whole flow of the store. Saw Autostar at CHFA Toronto in 2019 and they were very professional.

Vendor Response

Thank you Chelsea! We are honoured you chose Auto-Star to help your business become more efficient. We would love to connect with you to help you through your year-end inventory. Please send us an e-mail at support@auto-star.com and we can assist you with some tips to help prepare in advance to ensure everything goes smoothly.

Replied November 2022

carter m.

Verified reviewer

Retail

11-50 employees

Used daily for more than 2 years

Reviewed November 2022

Eugenes

overall = great!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

fast good working machines with great support and an easy transition

Cons:

reports to be broken down between tils just a little more

Reasons for switching to Star-Plus

good support with auto star

Vendor Response

Thank you Carter for taking the time to make a review! The feedback regarding till reports will forwarded to our product development team who may reach out for more detail. If you have any other features that you think would make our product better don't hesitate to contact us at https://www.auto-star.com/contact-us/

Replied November 2022

Annik P.

Verified reviewer

Retail

51-200 employees

Used daily for more than 2 years

Reviewed November 2022

back shop usage

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is easy to use and understand. The customer service is always helpful.

Cons:

At this point I can't think of anything

Vendor Response

Hello Annik! Thank you for your review of Star-Plus. If you do think of anything we could improve on let us know! https://www.auto-star.com/contact-us/

Replied November 2022

Showing 1 - 8 of 8 Reviews