SynergySuite 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

SynergySuite

4.8

(12)

Pricing

Starting at $225.00 per month

About SynergySuite

SynergySuite for Restaurants offers a suite of cloud-based software for restaurant management. It enables restaurant chains, pub groups and other multi-location facilities to manage daily operations.

SynergySuite offers a suite of products to help users manage inventory and purchasing, sales analysis, time and attendance, human resources, cash management and food safety. Restaurant owners can track live inventory, manage suppliers and pull profit reports. Financial tools include void management, refunds, clears and up-selling. The solution also provides business intelligence tools such as profit reports.

Employee information can be managed through SynergySuite’s HR software. Users can post job vacancies, select candidates and screen new hires. SynergySuite also assists in staff lifecycle management and document management during performance reviews and appraisals. Integrations include ADP, QuickBooks, Zenefits and SAP.

Support is provided through an online portal, and pricing for each product is per location per month. Apps for iOS and Android devices are available.

SynergySuite Screenshots

SynergySuite Pricing and Plans

Starting price: $225.00 per month

Free Trial

Free Version

Basic

$225.00

per month

No plan information available

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SynergySuite Features

Popular features found in Employee Scheduling
Alerts/Notifications
Attendance Management
Calendar Management
Employee Management
Messaging
Mobile Access
Payroll Management
Reporting/Analytics
Schedule Distribution
Self Service Portal
Shift Swapping
Timesheet Management
More features of SynergySuite
Access Controls/Permissions
Accounting Integration
Activity Dashboard
Activity Tracking
AI Copilot
API
Approval Process Control
Automated Scheduling
Availability Management
Billing & Invoicing
Built-in Accounting
Catering Management
Check-in/Check-out
Clock In/Out
Communication Management
Compliance Management
Cost Management
Cost Tracking
Customer Database
Customizable Fields
Customizable Reports
Data Import/Export
Delivery Tracking
Demand Forecasting
Discount Management
Drag & Drop
Electronic Payments
Employee Database
Food & Beverage Management
Forecasting
Generative AI
Inventory Auditing
Inventory Control
Inventory Management
Inventory Optimization
Inventory Tracking
Invoice Management
Item Management
Kitchen/Menu Management
Labor Cost Reporting
Labor Management
Menu Planning
Mobile Alerts
Multi-Currency
Multi-Location
Offline Access
Online Ordering
Online Time Clock
Order Entry
Order Management
Order Processing
Order Tracking
Overtime Calculation
Performance Metrics
Point of Sale (POS)
Predictive Analytics
Product Identification
Promotions Management
Purchase Order Management
Purchasing & Receiving
Real-Time Analytics
Real-Time Data
Real-Time Notifications
Real-Time Reporting
Real-Time Updates
Recipe Management
Reminders
Reorder Management
Reporting & Statistics
Resource Allocation
Returns Management
Sales Order Management
Sales Reports
Sales Trend Analysis
Search/Filter
Serial Number Tracking
Shift Management
Shift Scheduling
Shipping Management
Sick Leave Tracking
SKU/UPC Codes
Status Tracking
Stock Management
Supplier Management
Task Management
Third-Party Integrations
Time Clock
Vacation/Leave Tracking
Vendor Managed Inventory
Warehouse Management

SynergySuite Integrations

SAP BusinessObjects Business Intelligence

ADP Workforce Now

TriNet HR Plus

QuickBooks Online Advanced

Oracle Taleo Cloud

BambooHR

See all 21 integrations

SynergySuite User Reviews

Overall Rating

4.8

Ratings Breakdown

83%

17%

Secondary Ratings

Ease of Use

4.8

Value for money

4.7

Customer support

4.8

Functionality

4.8

Jason M.

Verified reviewer

Restaurants

51-200 employees

Used daily for more than 2 years

Review source

Reviewed November 2023

You need this one-stop shop of BOH management!

We are very pleased and continue to grow our partnership!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Having a desktop and mobile platform that allows multiple integrations, various services/functions, and ease of integration to use for all back of house management. The level of attention and service we get from SynergySuite is top-notch and allows us to consistently move forward with using more of the system.

Cons:

The learning curve up front can be a lot, but what isn't? This is an affordable - luxury line of product, and includes all of the bells and whistles! The amount of data you can collect may seem overwhelming, but once you learn the system - you'll be amazed at what you can do!

Reasons for choosing SynergySuite

The ability to integrate with the point of sale, payroll companies, accounting software, and others made an impact. Also, having a one stop shop for managing employees, inventory, payroll, scheduling, reporting, etc. reduced the need for multiple platforms.

Reasons for switching to SynergySuite

To integrate with our new point of sale system, and to reduce the need for multiple platforms.

Vendor Response

Thank you so much for taking the time to write a review, Jason! We appreciate you!

Replied January 2024

Madi L.

Verified reviewer

Food & Beverages

201-500 employees

Used daily for less than 12 months

Review source

Reviewed September 2025

Great service and quality customer service

I enjoy using synergy suite- the schedule editor besides the issue with not being conpatible on iphone/safari is very helpful in terms of gauging labor needs and creating the schedule is very intuitive.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very user friendly, customer service and support is always friendly and helpful- always quick to fix our issues and ensure we are all set

Cons:

The browser on the iphone is very glitchy and the schedule editor is nearly impossible to use on safari on iphone. If you try to view schedule and scroll down it kicks you down to the bottom Inventory is a little frustrating as well as i cant rename the categories when its a case / pack / single I can only edit quantities which can make it confusing for someone that doesnt understand the set up

Vendor Response

Thank you so much for your thoughtful feedback Madi! We’re thrilled to hear you find SynergySuite intuitive and that our CS & Support Teams have been helpful whenever you’ve needed assistance. We wanted to mention that the SynergySuite mobile app is fully compatible with iPhone and provides a smooth experience for schedule editing, inventory management, and more — no Safari glitches involved. Many users find it easier to use the app for tasks like scrolling through schedules or updating inventory quantities than a mobile browser. We also appreciate your input on inventory categories. Your feedback helps us prioritize ways to make category management even clearer in future updates. Thanks again for sharing your experience! We’re glad SynergySuite is helping you manage labor, scheduling, and operations effectively.

Replied October 2025

Stephanie M.

Verified reviewer

Food & Beverages

11-50 employees

Used daily for less than 12 months

Review source

Reviewed January 2026

Quick and easy! User friendly

Overall i have only been using for less then a year but mu overall experience has been great. It is to navigate

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I feel like synergy is very user friendly. It is very easy to learn and easy to teach new users.....

Cons:

Sometimes i feel that the software can be slow to load. But with a quick reboot it fixes easy. Have not really had any major issues

Vendor Response

Thank you for sharing your experience with SynergySuite! We’re glad to hear you’ve found the platform user-friendly and easy to learn, especially when it comes to training new users. Simple navigation and fast adoption are core to how SynergySuite is designed, so this feedback is especially meaningful. We also appreciate your transparency around load times. While occasional slowness can occur, it’s reassuring to know it’s easily resolved and hasn’t impacted your overall experience. Our team is continuously improving performance to ensure a smooth, reliable system for busy operations. It’s great to hear that even within your first year, your experience has been positive and intuitive. Reviews like this help prospective customers understand what they can expect when choosing SynergySuite—an easy-to-use, dependable solution built to support their teams from day one. Thank you again for taking the time to leave a review!

Replied January 2026

Daniel S.

Verified reviewer

Restaurants

11-50 employees

Used monthly for less than 6 months

Review source

Reviewed January 2026

Efficient and Easy-to-Use Management Software

Overall, my experience with SynergySuite has been very positive. It has helped improve organization, efficiency, and communication within the team. The platform is reliable, well-designed, and continues to add value to daily operations. It’s a great solution for businesses looking to streamline scheduling, inventory, and team management.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

SynergySuite is very easy to use and intuitive, even for team members who are not very tech-savvy. The inventory and scheduling features help keep everything organized and save a lot of time. I also really like how everything is integrated in one place, which makes daily operations much smoother. Customer support has been responsive and helpful whenever questions come up.

Cons:

Some features take a little time to fully learn at the beginning, especially if you are new to this type of software. Occasionally, certain reports could be more customizable, but overall these are minor issues compared to the benefits the system provides.

Verified

Reviewer

Food & Beverages

2-10 employees

Used weekly for less than 2 years

Review source

Reviewed January 2026

Great and Easy Access

Overall I think that this app is a great app for anyone in customer service field because of the easy to use and manage areas in the app.

Ratings Breakdown

Ease of use

Functionality

Pros:

I think that the thing I like the most about SynergySuite was how easy it is for a person to use even when a newcomer uses it.

Cons:

Sometimes when using the app there are a couple of bugs and glitches in the system but it happens to all apps every now and then.

Vendor Response

Thank you for the kind review! We’re so glad to hear that you find SynergySuite easy to use, even for new team members. Creating a platform that’s intuitive and simple to manage is a top priority for us. We appreciate you recommending SynergySuite and are proud to support teams in the customer service field with tools that make day-to-day work easier.

Replied January 2026

Verified

Reviewer

Food & Beverages

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed October 2018

Great software that helped us scale our business fast

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software was easy to deploy at new sites. It is cloud based so have regular updates. The team are flexible, attentive and look to help out where they can. Staff could easily be trained and understand the software. The software was really flexible and helped us sclae our bsuienss from 5 to 70 sites.

Cons:

Our SKU profile is quite unique as we have a huge range of rapidly changing rpoducts, otfen hundreds each week. Sometime the volume of SKU maintainace could be an issue and could slow the system down.

Vendor Response

Thank you for your review! It's always good to hear feedback from our clients.

Replied April 2022

Ellen P.

Verified reviewer

Restaurants

11-50 employees

Used daily for less than 12 months

Review source

Reviewed March 2022

New SynergySuite user

Initial set up was easy. Learning my way around the features was easy. Entering and managing employees is very easy to do. I would like more instructions on details of using the different elements

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

East to set up and navigate The integration with the schedule feature and our POS system was easy

Cons:

There are many features we do not need to use. Many preset reports we do not need. The information we would like to have emailed as a daily report is not yet available to us

Reasons for switching to SynergySuite

Tsc system change from micros to par

Vendor Response

Hi Ellen, thank you so much for your feedback! I'd love to hear more about why you are less inclined to recommend us, to see if there's more we can do to make things run smoother for your team. Thank you for being one of our valued customers!

Replied April 2022

Les H.

Hospitality

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed August 2016

The Fitzgerald Group

With multiple pubs and restaurants in different locations, it was difficult to account for inventory and manage our supply chain on a location-by-location basis. SynergySuite's inventory and purchasing software immediately changed this for us. The live inventory tracking kept us updated on the status of every location, and allowed for us to forecast and communicate our needs with suppliers. Would highly recommend this software to restaurants struggling to keep inventory straight. Working with Niall and his team of professionals has been a pleasure. I would be delighted to recommend Synergy and would welcome any queries from any potential new customers.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Being cloud based it is accessible from anywhere. Live information allows me to monitor the performance of our business' 24/7. The capabilities of the system to allow my team and I to build any report we need to analyse our business is superb.

Cons:

None

Vendor Response

Thank you so much for the review Les, we really appreciate the feedback!

Replied April 2022

John R.

Food & Beverages

11-50 employees

Used daily for more than 2 years

Review source

Reviewed July 2016

Vital software for our restaurants' operations

Synergysuite is essential to our business. It streamlines our rostering and payroll services. It keeps our stock under control and streamlines all the financial functions for the business. It's flexible and adapts to our business.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Vendor Response

Hi John, thanks for the awesome review! Happy to hear SynergySuite adapted so well to your business!

Replied April 2022

Dano D.

Verified reviewer

Restaurants

51-200 employees