Product Fruits 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Product Fruits

4.7

(88)

Pricing

Starting at $111.00 per month

About Product Fruits

Product Fruits is a customer onboarding platform designed to improve user adoption and retention through interactive guidance tools. It is used by software companies, SaaS providers, and digital product teams to simplify onboarding processes, reduce churn, and enhance product engagement without requiring coding knowledge.

The platform includes features such as interactive tours and guides that help users navigate applications, onboarding checklists that break down complex tasks, and contextual hints and tooltips that highlight key functionalities. It provides in-app announcements through pop-ups, banners, and newsfeeds to share updates. Tools for measuring user satisfaction, such as NPS surveys, are included, along with a feedback widget for gathering user input. A 24/7 in-app support button is available for assistance.

AI-powered features automate the creation of welcome tours, feature guides, and announcements, streamlining content development. Onboarding flows can be triggered based on user activities using custom events. A knowledge base organizes content for self-service support. The platform is designed to work within existing software environments and includes security mea...

Product Fruits Screenshots

Product Fruits Pricing and Plans

Starting price: $111.00 per month

Free Trial

Free Version

Starter

$111.00

usage based, per month

Plan includes:

Static onboarding (Tours, Tooltips, Checklists)
Standard adaptive onboarding
Onboarding creator agent
Help center (Elvin widget)
Announcements
Public knowledge base
Support copilot
User segmentation
Basic integrations
Onboarding analytics

Pro

$187.00

usage based, per month

Plan includes:

All features in Starter plus:
Advanced adaptive onboarding
Custom events
Tours JS triggers
REST API
Localization
NPS & surveys
Advanced integrations
Outcomes
Access management

Business

$374.00

usage based, per month

Plan includes:

All features in Pro plus:
Premium adaptive onboarding
Contextual & voice onboarding
Roles & Permissions
Salesforce integration
SAML SSO

Enterprise

Pricing available upon request

Plan includes:

Plan tailored to your needs incl.:
SLA
Custom T&C
Security audit

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Product Fruits Features

Popular features found in Onboarding
Activity Dashboard
Compliance Management
Document Management
Employee Handbook
Employee Management
Self Service Portal
Task Management
Training Management
More features of Product Fruits
Access Controls/Permissions
Activity Tracking
Alerts/Notifications
API
Audience Targeting
Behavior Tracking
Churn Management
Communication Management
Configurable Workflow
Content Creation
Content Management
Contextual Guidance
Customer Experience Management
Customer Segmentation
Customizable Branding
Customizable Fields
Customizable Questions
Customizable Templates
Data Import/Export
Data Quality Control
Drag & Drop
Electronic Forms
Employee Onboarding
Engagement Tracking
Event Triggered Actions
Feedback Management
For No-Code Development
For Websites
Gamification
In-App Training
Interactive Content
Knowledge Base Management
Launch Management
Learning Management
Live Chat
Multi-Language
NPS of Customers
Onboarding
Orientation Workflow Management
Performance Metrics
Progress Tracking
Real-Time Notifications
Reporting/Analytics
Reporting & Statistics
Self-paced Learning
Self Service Tools
Single Sign On
Survey/Poll Management
Surveys & Feedback
Third-Party Integrations
User Management
User Onboarding
Visual Analytics
Widgets
Workflow Management

Product Fruits Integrations

Drift

Google Analytics 360

Heap

Intercom

Mixpanel

Slack

See all 15 integrations

Product Fruits User Reviews

Overall Rating

4.7

Ratings Breakdown

73%

27%

Secondary Ratings

Ease of Use

4.6

Value for money

4.7

Customer support

4.8

Functionality

4.6

Erick C.

Verified reviewer

Computer Software

201-500 employees

Used daily for less than 6 months

Reviewed August 2025

Cost-effective and wide range of features

I'm quite satisfied with migrating to Product Fruits thanks to its wide range of features, excellent value for money ratio, and overall experience.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Product Fruits is the most cost-effective digital adoption platform in the market. It offers a wide range of features, including powerful tours, surveys, a knowledge base, and more, all seamlessly integrated.

Cons:

At times, the product seems a little raw, but it's understandable since it's been on the market for not a long time and seems to be evolving rapidly. Also, the browser extension used for editing the tours has some frequent bugs that fortunately don't prevent the work from being done.

Reasons for choosing Product Fruits

Product Fruits offered more within its price range.

Reasons for switching to Product Fruits

UserGuiding became expensive withouth offering the same as Product Fruits.

Vendor Response

Thank you for such a great review, Erick.

Replied August 2025

Rachel L.

Verified reviewer

Computer Software

2-10 employees

Used weekly for less than 6 months

Reviewed September 2025

A user-friendly platform with room to grow

Using Product Fruits has been a smooth and intuitive experience. I’ve built product tours, hints, checklists, and pop-ups with ease thanks to its user-friendly interface and flexible setup. The support has been excellent - FAQs are clear, and live chat is responsive and helpful. While the reporting tools could be more comprehensive and cross-environment copying isn’t seamless, these are minor trade-offs for a platform that makes onboarding and in-app guidance simple and effective. Overall, it’s a reliable tool that empowers teams to create engaging user journeys with minimal effort.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Product Fruits has been a fantastic tool for building product tours, hints, checklists, and pop-ups. Its intuitive interface makes it easy to design and deploy in-app guidance without technical complexity. I’ve found it especially helpful for onboarding flows and feature adoption prompts. The support is excellent - FAQs are clear and comprehensive, and live chat has been consistently responsive and knowledgeable. Whether you're enhancing user engagement or reducing support queries, Product Fruits delivers a seamless experience. It’s a reliable, user-friendly platform that empowers teams to create impactful, personalised user journeys with minimal effort and maximum flexibility. Highly recommended for SaaS teams.

Cons:

While Product Fruits excels in usability and support, there are a couple of limitations worth noting. The reporting and analytics features are relatively basic, which can make it harder to track the performance of onboarding flows or user interactions in depth. Additionally, not all elements - such as checklists - can be seamlessly copied between environments, which adds friction when managing staging and production setups. It means that these elements need to be rebuilt which is a bit time-consuming. These aren’t deal-breakers, but they’re important considerations for teams looking to scale or analyse impact more rigorously.

Reasons for switching to Product Fruits

Company sale meant that the onboarding platform used needed to be switched out.

Damilola O.

Verified reviewer

Information Technology and Services

501-1000 employees

Used weekly for free trial

Review source

Reviewed March 2025

Product Fruit

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like this because it has transcended into the world of technology as it offers a no code onboarding.

Cons:

The customer service is not all that strong.

Vendor Response

Damilola, I'm sorry to hear you didn't have a good experience with our customer support. Would you mind sharing with me what was lacking? My email is daniel.musialek@productfruits.com. All our reviews have high scores for customer service so I'm curios what happened in your case. Thank you. Dan

Replied March 2025

Anastasia C.

Verified reviewer

Construction

11-50 employees

Used weekly for less than 12 months

Review source

Reviewed March 2025

Extremely happy

We've had an excellent experience with Product Fruits. Everyone goes above and beyond to be helpful. Support is extremely responsive. The software itself is extremely easy to use, intuitive and user friendly. It's also endlessly customizable and we have been able to quickly implement things.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

How easy it is to use and how fast it is to learn. It's also very affordable. We got more features than we wanted and they're all useful to us. They're constantly updating and improving and adding new features. It's fun to use and never frustrating. We're enjoying learning how to use each feature and implementing them for our customers.

Cons:

Some advanced features are difficult to figure out but the support is always able to help. We're looking forward to a better integration with our CRM Hubspot.

Reasons for choosing Product Fruits

Other software were much more expensive and included features we didn't want.

Reasons for switching to Product Fruits

Past software was very difficult to use and user segmentation didn't work. Support was not very responsive or helpful.

Vendor Response

Thank you for a raving review, Anastasia. We're glad that both product and support are serving you well.

Replied March 2025

Jen T.

Verified reviewer

Information Technology and Services

11-50 employees

Used weekly for less than 6 months

Reviewed October 2025

Great product, great service, best price in the market.

The pre and post-sale service has been great. The onboarding process has been smooth, and the engineering team have said it was pretty easy to implement. Overall, it's been great, and I look forward to really looking into some of the more creative features.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Product Fruits follows the fundamentals of this type of product. Allows user to create unpublished flows and surveys etc. But the nuance of audience selection is really helpful. The kinds of comms we provide to our customers really needs to be select, so this was a key factor in our decision making process.

Cons:

There is still a small learning curve, so not knowing this genre of app might create some challenges for a new user.

Reasons for choosing Product Fruits

Didn't need half the things Pendo provided, too expensive

Reasons for switching to Product Fruits

Appcues provided a similar set of features for a higher price, with less nuance and targeability

Drew M.

Verified reviewer

Real Estate

2-10 employees

Used daily for less than 6 months

Review source

Reviewed September 2024

The BEST Onboarding Platform, Hands Down!

Product fruits really takes the best parts about so many other product onboarding tools and puts it all into one easy to use platform with MUCH more customization. The product walkthroughs are by far our favorite feature, but the banners and popups and hints are amazing as well. I've tried a lot of customer onboarding platforms, and Product Fruits takes the cake by far. The ability to add custom CSS has been one of my favorite features, as it's allowed to take large tooltip/hints and make them into discreet tips that fit our user interface. So many other products won't let you add this level of customization. It's really perfect.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The product walkthroughs are by far our favorite feature.

Cons:

My only negative experience has been that sometimes the product walkthroughs and tagging users with certain triggers takes a bit, which can lead to a glitchier experience for the end user. For instance, I'll finish a micro walkthrough which should trigger another walkthrough, but it takes 15 seconds or so before the next one starts up.

Reasons for choosing Product Fruits

You were straight to the point, easy to understand pricing, and had powerful features without the extreme buildout like the others had. I think what I appreciated most was that rather than add half a million features, you allow me to customize directly with CSS rather than being overwhelmed with options like some sort of Wix Studio development software. Product Fruits is simple, but extremely powerful.

Reasons for switching to Product Fruits

This was a cheaper alternative, but more importantly the product walkthroughs were so much more customizable and powerful compared to intercoms. Intercom's frequently broke when our users would go through them. This has been a big improvement.

Vendor Response

Thank you for such a raving review, Drew.

Replied September 2024

Allison M.

Verified reviewer

Real Estate

11-50 employees

Used daily for less than 6 months

Review source

Reviewed August 2024

Great product, great value!

From sales to customer support to product management, the entire Product Fruits team has been great to work with so far. I enjoy receiving product tips via email, the team is very responsive when I have questions, and the product itself is pretty awesome.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I don't believe you'll find a product on the market that is easier to use, more full-featured, or at a better price point than Product Fruits. We previously used a leading competitor, but their pricing structure was not only hard to understand but also prohibitively expensive. This really limited us. In contrast, Product Fruits offers all their features at a single, reasonable cost, making it an exceptional value. Switching to Product Fruits has been a game-changer for us, providing us with a comprehensive solution without breaking the bank. Highly recommended!

Cons:

Product Fruits is still in its early stages, so naturally, there are some deficiencies in the product. This requires a bit of patience and a willingness to support their ongoing development efforts. However, I actually appreciate having a voice in those improvements, so it's not really a negative for me. Being able to contribute feedback and see it shape the product is a unique and rewarding experience.

Reasons for choosing Product Fruits

In some cases the other platforms offered more features than we needed while others did not offer all the features or required extensive coding to customize. We found Product Fruits to be well balance and at a great price point.

Reasons for switching to Product Fruits

Product Fruits offered full-featured platform at a fraction of the cost.

Vendor Response

Thank you for such a raving review, Allison.

Replied August 2024

Nikki C.

Verified reviewer

Marketing and Advertising

11-50 employees

Used monthly for less than 6 months

Reviewed August 2025

We love it!

Product Fruits is a really helpful platform even for us firms that are non-English countries. It's really convenient for PMs or Marketing departments to make real quick changes and announcments as our SaaS updates.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

1. Easy to learn 2. Includes most of the functions that can quickly solve customer problems 3. Big time saver for PMs to post notifications or tutorials online without coding

Cons:

1. different pages' tours can't be linked together 2. Sometimes pointers for elements shows up late 3. If my subscribtion is expiring, it'd be better to recieve a notification since functionas like these we usually check in monthly so it's easy to miss the renewal

Reasons for choosing Product Fruits

You share similar features but the Price is more friendly on Product fruits

Vendor Response

Nikki, thank you for taking the time to write the review.

Replied September 2025

Brittany C.

Verified reviewer

Machinery

1001-5000 employees

Used daily for less than 6 months

Review source

Reviewed November 2024

Product fruits initial review

Overall I really like the product. Looking forward to future updates to better enhance the platform.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

How easy it is to use. Most of the features are pretty straightforward.

Cons:

Hit or miss if something actually publishes to our site. Additionally not having a just a preview environment that you can publish too without setting up segmentations etc. Its a bit tricky to understand and causes unwanted post to be public. Additionally not being able to link an already existing knowledge base to the account which then requires us to keep duplicate documentation in two places.

Reasons for switching to Product Fruits

Cost of the platform vs monthly active users.

Vendor Response

Thank you for the review, Brittany.

Replied November 2024

Juan O.

Verified reviewer

Accounting

51-200 employees

Used weekly for free trial

Review source

Reviewed October 2024

Amazing Onboarding Platform

We aim to implement this to enhance our users' experience and streamline the offboarding process for our clients.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We recently utilized this tool on our website to create product tours and onboarding checklists, and we found it to be exceptionally intuitive and user-friendly, primarily due to its low-code nature. Integration with our website was quite seamless, and it doesn't require extensive technical knowledge—just a solid understanding of your own product to get started.

Cons:

So far, we have not encountered many areas for improvement. It’s a comprehensive tool with a straightforward pricing model that would suit many companies well. However, the cost of the basic plan for up to 1,500 unique users feels a bit high. While it's not unaffordable, it could be more competitive.

Reasons for switching to Product Fruits

We are replacing Intercom and exploring other options due to a platform change and the associated costs.

Vendor Response

Thank you for taking the time to write such a nice review, Juan.

Replied November 2024

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