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SalonBuilder

Overview
Reviews

SalonBuilder 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • User Reviews

Overview

SalonBuilder
SalonBuilder
4.7
(48)

Pricing

Starting at $1.00 per month

About SalonBuilder

SalonBuilder is a salon and spa management solution that helps businesses create and maintain websites to streamline operations related to appointment booking, email marketing and client management, among other processes. It provides a built-in library of templates, customizable web pages and stock images, which allows employees to create custom websites.

SalonBuilder's calendar and time-clock tools let supervisors organize and schedule staff members based on pre-booked appointments and overall business requirements. The product sales system enables administrators to create and sell products and process corresponding payments. The web statistics report lets managers gain insights into visitors, searched keywords, page views and more. Additionally, staff members can create promotion codes and configure special pricing, facilitating customer engagement and retention.

SalonBuilder comes with integrated SEO optimization tools, which let managers and leaders create optimized content and track website search engine ranking. It is available on monthly subscriptions and support is extended via FAQs, email and phone.

SalonBuilder Screenshots

0
0
1
2

SalonBuilder Pricing and Plans

Starting price: $1.00 per month
Free Trial
Free Version

SalonBuilder Membership

$34.95

flat rate, per month

Plan includes:

  • 100 Free Text/Call Credits Per Month
  • All Search Optimized
  • Email Marketing
  • Free Membership With Salonemployment.Com for Recruiting and Free Platinum Listing on Beautyseeker.Com. Access to Thousands of Beauty Industry Photos
  • Free Mobile Website and Domain
  • Promotions
  • Social Network Integration

Individual Providers & Booth Renters

$24.95

flat rate, per month

Plan includes:

  • Access to the Same Great Tools and Features of Complete SB Memberships
  • Everything You Need to Manage Yourself Online. Designed for Individuals Running Their Own Business
  • Limit of 1 Domain Email Address
  • Limit of 250 Guestbook Entries
  • Silver Beautyseeker.Com Listing Instead of Platinum
  • With a Few Differences: About Me / Profile Page Instead of Staff

Special Offer

$1.00

flat rate, per month

Plan includes:

  • Get Expert Help Over the Phone to Sign up and Get Started With Your Membership
  • Rest Assured Your Site Will Be Optimized and Correctly Setup From the Beginning
  • Services
  • Staff and Contact Info for You and Make Sure Your Site Is Optimized for the Best Search Rankings. Plus
  • VIP Follow up Assistance Once Your Site Is up if You Have Any Questions or Concerns.
  • We Will Enter All Your Products
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SalonBuilder Features

  • Popular features found in Scheduling
    Alerts/Notifications
    Appointment Scheduling
    Automated Scheduling
    Calendar Sync
    Customer Database
    Group Scheduling
    Mobile Access
    Reminders
    Self Service Portal
    Timesheet Management
  • More features of SalonBuilder
    Access Controls/Permissions
    Appointment Management
    Availability Indicator
    Availability Management
    Before & After Pictures
    Booking Management
    Booth Rental Management
    Calendar Management
    Client Database
    Client Management
    Confirmations/Reminders
    Customer History
    Customizable Branding
    Customizable Fields
    Customizable Templates
    Email Marketing
    Employee Management
    Employee Scheduling
    For Medical Spas
    For Salons and Spas
    Gift Card Management
    Loyalty Program
    Multi-Location
    Online Booking
    Point of Sale (POS)
    Promotions Management
    Real-time Scheduling
    Recurring Appointments
    Reporting/Analytics
    Rescheduling
    Resource Scheduling
    Room Booking
    SMS Reminders
    Team Calendars
    Treatment Packages
    Wait List Management
    Website Integration

SalonBuilder User Reviews

Overall Rating

4.7

Ratings Breakdown

5

75%

4

21%

3

4%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.4

Value for money

4.6

Customer support

4.7

Functionality

4.6

LC

Linda C.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for more than 2 years

Reviewed May 2019

Excellent Web Hosting, Marketing and Management

5

I have been a Salonbuilder member for approximately 19 years and overall, my experience with their team and their services has been excellent. They continue to grow their systems and do so at affordable rates.

Ratings Breakdown

4
Ease of use
5
Value for money
5
Customer support
4
Functionality
icon
Pros:
Salonbuilder allows users to create their own online presence in a very creative way, with a wide variety of customizable tools. It also allows for self-management of their website and other aspects of branding and marketing. I also find that working with the technology team at Salonbuilder is one of the best aspects of this company. They go to great lengths to accommodate their clients and provide customized attention.
Cons:
There are aspects of the software that can be limiting, due to some of the constraints of working within certain templates. That said, however, the developers are continually updating and upgrading their software to increase its flexibility for the end user, and due to custom options, they have created many features that bypass the standard templates and which work for those who want to create a unique presence. The only other con is that some of the templates, photos, e-marketing features, etc., are somewhat still more salon-oriented, as opposed to the wider gamut of sub-categories within the salon/spa/wellness/health/fitness industries that Salonbuilder serves.

Vendor Response

Linda, you are one of our most valued and active members in SalonBuilder and it has been a pleasure getting your feedback and growing the system to accommodate your requests over the years. As a custom design member you do have additional functionality not available with all the standard templates, however, with the new Responsive Designs just launched we have integrated a lot of new customization options. Using one of these designs you are able to change the name of your pages, customize accent colors and add video backgrounds to site pages. Plus they look and work great on mobile devices. As always, you can upload your own photos (in your case spa focused imagery) which can be taken yourself or downloaded for a few dollars from a stock photo site. We do our best to provide imagery for everyone in the Beauty Industry and we will continue adding new spa photos in the coming months.

Replied May 2019

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AB

Angela B.

Verified reviewer

Consumer Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed May 2020

Member since 2007 Love it!

5

My experience with Salon Builder has been incredible! Customer service is superb! [SENSITIVE CONTENT HIDDEN] along with the staff are so reliable and has been so patient with me for many years. Currently we're rebranding our Salon and Salon Builder has been eager to assist me with everything from online appointment booking, setting up online booking, graphics brand logo, customizing photos, product sales and more. When I first started with this web hosting site I had my front desk person to handle setup assuming I lacked marketing skills thinking it was hard to navigate. Now in 2020 as I'm rebranding I love the website even more with the many up to date features. I know my review is long and I must say overdue but during this quarantine due to Covid-19 I had to express my appreciation for the love and support over the years. Thank you so much Salon Builder Team!!!

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
I love the simplicity of navigating and managing pages with easy and the capability of editing tools 24/7 when re branding. The use of beautiful up to date changeable website templates to create a professional website instantly without paying a lot. A SEO that enhanced my online presence with high rankings. Free domain, hosting, listing and emails adds value for my money. This website increases client retention rates and search results our clients tells us how they found us. The marketing aspect is amazing, appointment system and SMS texting with an mobile version has again simplified my life so I can focus on the clients.
Cons:
This Software is amazing there's nothing I like least.

Vendor Response

Thank you for your great review Angela. So glad we have been able to make a difference in your business over the years.

Replied May 2020

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CC

Christine C.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for more than 2 years

Review source

Reviewed May 2019

Dana Lauren Salon Review

3

i like how easy it is to set up/modify my site

Ratings Breakdown

2
Ease of use
1
Value for money
5
Customer support
2
Functionality
icon
Pros:
I like how easy it is to design your salonbuilder website with the dashboard
Cons:
i think the design of the website could be more modern.

Vendor Response

Hi Dana, Thank you for your feedback. Having easy to use management tools is one of our top priorities so its great to hear that you have had a good experience designing your site. In the past few months we launched 18 new, modern, Responsive Designs and converted 12 of our most popular designs to Responsive sites. A Responsive Design moves and adjusts content to fit perfectly on mobile, tablets and larger devices. You are still using a legacy design which we recommend you update so you can benefit from the new features and imagery available with the new templates. We will follow up with you today to discuss which design would best fit your business style.

Replied May 2019

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PC

Pilar C.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for more than 2 years

Reviewed May 2019

Recommend highly ! & Accessible for help when you need it.

5

This team goes over and above the call of duty to make sure you get it ! If you have a question they get right back to you not like all the other systems. I'm extremely happy and recommend.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
I can't say enough about what your getting and for the price your getting it for!!! Everyday I find another facet of this system and I'm wowed ! nothing else compares. I have been with salon for over 10 years and I had been lead astray by another once never again it only took me a couple of months to realize it was a big mistake leaving. They welcomed me back with open arms . This team goes over and above the call of duty to make sure you get it ! If you have a question they get right back to you not like all the other systems. I'm extremely happy and recommend.
Cons:
I don't have anything to say but it waont submit without something ion this box

Vendor Response

Thank you Pilar. We never blame our members for trying out the competition and very often get return members who come back once they realize all the great features and options that are included in a very affordable membership. We do everything we can to make sure your website is a vehicle for making you money instead of something that costs you money. Utilizing all the included features in SalonBuilder makes that easy to do.

Replied May 2019

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PE

Phil E.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for more than 2 years

Review source

Reviewed May 2019

SalonBuilder Satisfied Customer

5

I have been using SalonBuilder for close to 10 years now and I get solicitations all the time from other company’s and I have checked out a few and they do not compare to SalonBuilder and most I would be required to pay a web builder to make simple changes. SalonBuilder is for me!

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Support is the best. Rep has helped very time I had a question or needed a little help. I love the fact that I can add or delete features and choose what I want on my website myself.
Cons:
The only thing I can say is the email blast are a little harder to navigate the mailchimp but it probably is because I haven’t used Salon Builder email that much. I’m pretty sure once I become more familiar with it that it will be a breeze.

Vendor Response

Phil, We are so glad you are so happy with SalonBuilder and the self editing tools that allow you to manage your website, online marketing and promotions. The Email Marketing system has a lot to offer with customizable email templates, integration with special offers, staff, and services from your website, and drip campaigns as well as regular scheduled emails. If you need assistance with the system we have video tutorials available or call customer service and we can walk you through any spots you find difficult.

Replied May 2019

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SH

Stephanie H.

Verified reviewer

Hospitality

11-50 employees

Used daily for more than 2 years

Review source

Reviewed May 2019

underwhelmed

4

The website fit our needs as a low cost way to achieve online booking . Overall we are just underwhelmed.

Ratings Breakdown

3
Ease of use
3
Value for money
3
Customer support
2
Functionality
icon
Pros:
I liked the option to have so many photos available but have found they are not really representative of our salon. Is Fairly easy to use and doesn't cost much.
Cons:
It may be our level of tech savy but it has become stale and uninteresting

Vendor Response

Hi Stephanie, Thanks for your feedback. We take pride in being an easy to use, affordable option for online booking, client management and marketing for Beauty Industry professionals. It's great to hear that you feel that we have succeeded there. Also glad you like how many photos and graphics are available for posting on your website and marketing materials. We try to provide great imagery for all beauty industry businesses but if they aren't exactly your style you can customize the graphics everywhere on your site and marketing materials. You can take your own or download images from a stock photo site for a few dollars each. We would love to hear more about what you find underwhelming in SalonBuilder. We highly value our members feedback and are constantly evolving our system to fit your needs.

Replied May 2019

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DS

Damaris S.

Verified reviewer

Alternative Medicine

2-10 employees

Used daily for more than 2 years

Reviewed May 2019

Salonbuilder Review

5

Great! I've been in business for a little over six years. I must say all my issues over the years Salonbuilder has been the only part of my business I never have to worry about. If I ever need help it gets taken care of immediately

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
I like that we have control of our website 24/7 and I can make changes at anytime. I was use to the old version and I struggle sometimes with the new version but I always figure it out
Cons:
Everything about it is good. I'm not great at the computer so when they change something it takes me time to figure it out but thats ok

Reasons for choosing SalonBuilder

It seemed to have everything I needed

Vendor Response

Damaris, thank you for your review. It's wonderful to hear that SalonBuilder has been so reliable and effective for you. Hope you utilize the video tutorials if you ever get stuck with a tool that is different then it used to be.

Replied May 2019

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VR

Verified
Reviewer

Retail

11-50 employees

Used daily for more than 2 years

Review source

Reviewed May 2019

EXCELLENT SOFTWARE

5

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
I have been with Salonbuilder for over 20years and they have stayed current on technology and very eager to assist me along the way. Customer service is excellent and they always are available to handle questions and problems if needed. (Although we have never needed them to for emergency’s ) WE have recommended them to professionals for years!
Cons:
Nothing love my company and I will continue to stay faithful for years to come!

Vendor Response

Thanks for the review and your very long membership with SalonBuilder. You have seen us through many years, many software evolutions, and many new offerings. We are so glad we have been able to provide you with the resources you need to manage your business online and stay current with the needs of your industry.

Replied May 2019

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FP

Fanit P.

Verified reviewer

Alternative Medicine

11-50 employees

Used daily for more than 2 years

Review source

Reviewed May 2019

SALON BUILDER

5

THE BEST SOFTWARE FOR THE BEAUTY AND SPA INDUSTRY.

Ratings Breakdown

4
Ease of use
5
Value for money
4
Customer support
5
Functionality
icon
Pros:
GREAT WEBDESIGN OPTIONS. CLIENT APPOINTMENT CONFIRMATIONS, EMAIL MARKETING AND MORE
Cons:
YOU NEED TO LEAVE A MESSAGE FOR SOMEONE TO CALL YOU BACK.

Vendor Response

Thanks for the great feeback Fanit! We are so happy you chose to return to us after trying out another company for your website, booking and marketing needs. We really value your membership and are so glad to be a part of your large successful Spa. We don't send our incoming calls off to a call center across the globe so sometimes that means we are on the other line helping another customer. We do our very best to return all calls within 1 business day and reply to emails often even faster.

Replied May 2019

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VR

Verified
Reviewer

Cosmetics

2-10 employees

Used daily for more than 2 years

Reviewed May 2019

Salon Builder is perfect for my small spa!

5

I really like the way the website, social media interface and email work together to advertise my small spa. I can use my own logo, photos and am able to make changes easily.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
I am able to edit, post to social media, change my website without delay. The scheduler is easy to use. I send a weekly message to all of my clients that includes special promos. Support is fantastic. I highly recommend Salon Builder.
Cons:
Absolutely nothing! It's perfect for my needs.

Vendor Response

Sounds like you are a very active member who utilizes all the great options and features available in SalonBuilder. Thanks for your rave review!

Replied May 2019

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