Boxia 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Boxia

4.9

(35)

Pricing

Starting at $79.00 per month

About Boxia

Boxia is an online shipment tracking solution built to help eCommerce companies take back control over the post-purchase experience. Trusted by hundreds of brands, Boxia allows eCommerce businesses to save time when looking for delivery information thanks to the centralization of shipment tracking. Carriers integrated with the platform include UPS, DHL, FedEx, Geodis, GLS, USPS, TNT, DPD, USPS, Colissimo, Chronopost, PostNL, Mondial Relay, BRT, Colis Privé, Bpost, Swiss Post, Correos, Royal Mail, and more.

With Boxia, brands offer the best post-purchase journey to customers by:

Sending proactive shipping notifications that keep customers informed of the progress of orders
Providing a branded tracking page on the website that displays a smart delivery date to reassure customers
Inserting marketing content into notifications and tracking pages to re-engage customers and generate additional sales
Collecting customer feedback as soon as the order is delivered to quickly identify dissatisfied customers

Boxia Screenshots

Boxia Pricing and Plans

Starting price: $79.00 per month

Free Trial

Free Version

Basic

$79.00

flat rate, per month

No plan information available

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Boxia Features

Popular features found in Delivery Management
Customer Portal
Delivery Tracking
Dispatch Management
Driver Management
For Courier Services
Scheduling
More features of Boxia
Alerts/Notifications
API
Customizable Templates
Dashboard
Delivery Estimate
Email Management
Email Templates
For eCommerce
Package Tracking
Real-Time Notifications
Real-Time Updates
Reporting & Statistics
Shipment Tracking
Third-Party Integrations

Boxia Integrations

PrestaShop

Shopify

Zendesk Suite

Zapier

Boxia User Reviews

Overall Rating

4.9

Ratings Breakdown

89%

11%

Secondary Ratings

Ease of Use

4.8

Value for money

4.3

Customer support

4.6

Functionality

4.7

Jon F.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for less than 6 months

Review source

Reviewed July 2024

Great post-purchase experience for our customers

We are now more in control and in anticipation of problems, which has improved our customer satisfaction! Our post-purchase communication strategy has enabled us to stand by our customers during delivery and exploit these new touch points. Our customers are very attentive and data analysis helps us identify when to re-engage them and with what content.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Since the implementation of Boxia, customers no longer contact us about the tracking of their delivery: our Support team is delighted.

Cons:

Nothing negative to report. Very happy.

Stéphanie G.

Verified reviewer

Consumer Goods

11-50 employees

Used monthly for less than 12 months

Review source

Reviewed October 2025

Un partenaire sérieux

Très bien je recommande la solution à tous les e commerçants qui veulent soigner leurs clients niveau information de livraison

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Rapide à installer, leurs équipes s'occupent de tout, le tarif est également intéressant. Facile à mettre à jour

Cons:

Pas de possibilité simple pour afficher le contenu des commandes des clients dans les mails, c'est dommage car c'est souvent ce que cherchent les clients pour se resituer leur commande

Reasons for switching to Boxia

pour le tarif qui était trop élevé chez shipup

Maxime J.

Verified reviewer

Consumer Goods

51-200 employees

Used daily for less than 6 months

Review source

Reviewed October 2023

An intuitive and effective software

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

To use on an every day basis, it's pretty effective and easy to understand. It also gives you access to a large panel of information concerning your parcels and let you twist them however you wish. It's really convenient to handle shipment tracking and make sure everything is going at the right pace and location. It's also pretty easy to configurate and personnalize your experience. The follow-up by the Boxia team is good and they have very handful guides to help you in the beginning of your usage

Cons:

I would say that Boxia is a quite small software and could use to be extended to more features to really fit all the need a business could have.

Sophie O.

Verified reviewer

Furniture

201-500 employees

Used daily for less than 12 months

Reviewed August 2024

Un outil complet et facile à mettre en place

Nos clients son très contents depuis l'intégration de Boxia, ils se sentent mieux accompagnés dans le processus post-achat

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Outil complet Facilité de mise en place Interface fluide Prix compétitif

Cons:

Au début de l'utilisation du service, Boxia n'était pas connecté à certain des services que nous utilisions comme Zendesk. En peu de temps, les deux équipes se sont coordonnées pour faciliter l'intégration.

Reasons for choosing Boxia

Rapport qualité prix beaucoup plus intéressant.

William D.

Verified reviewer

Logistics and Supply Chain

11-50 employees

Used daily for less than 12 months

Review source

Reviewed February 2025

Boxia l'expert du suivi

Analyse par filtres ou critères de liste de colis

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Le suivi multi transporteurs est un plus non négligeable.

Cons:

Les options payantes pour certaines fonctionnalités

Stéphane T.

Verified reviewer

Retail

51-200 employees

Used daily for less than 6 months

Review source

Reviewed December 2024

Tout pour le suivi personnalisé de nos livraison !

Répond parfaitement à notre besoin en terme de personnalisation et de reporting !

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

L'interface intuitive, la personnalisation du suivi et surtout les fonctionnalités de rapports.

Cons:

L'intervalle des mises à jours des commandes.

Inès H.

Verified reviewer

Consumer Goods

51-200 employees

Used daily for less than 12 months

Reviewed August 2024

Très bonne expérience avec Boxia

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

La simplicité de mise en place, connexions avec notre support de service clients et chatbot, réactivité du support technique, personnalisation des communications aux clients, déploiement à l'international, très bon rapport qualité/prix.

Cons:

A ce jour, nous n'avons pas observé d'aspects négatifs.

Toky A.

Verified reviewer

Information Technology and Services

2-10 employees

Used weekly for less than 12 months

Review source

Reviewed July 2024

Suivi de livraison parfait !

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Super outil ! On centralise le suivi de nos colis et on est désormais proactif dans la gestion des incidents de livraison. On prévient nos clients par email et sms des retards. Le support de Boxia est réactif et la mise en place se fait en quelques minutes depuis notre site Shopify

Cons:

Pas d'inconvénients, Il répond totalement à nos besoins

Arthur B.

Verified reviewer

Consumer Goods

51-200 employees

Used daily for less than 2 years

Review source

Reviewed October 2023

Boxia user from more then 1 year

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The plateform is very user-friendly. We can get information about tracking very quick and in a very simple way. I can do my report for my management in a very simple way and all the information i need it's only in one place

Cons:

We would like to create a report including other operation not related with tracking. C

Brice G.

Verified reviewer

Consumer Goods

51-200 employees

Used daily for less than 6 months

Review source

Reviewed October 2023

First months using Boxia