Health Recovery Solutions 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Health Recovery Solutions

4.3

(21)

Pricing

Pricing available upon request

About Health Recovery Solutions

Ready-made, turnkey remote patient monitoring and telehealth solutions trusted by over 400 top US health systems and over 400,000 patients

Our clinically-enabled, patient-centric solutions ensure patients and care teams are always connected.

Care teams leverage HRS’ platform to make timely interventions and optimize clinical workflows to improve outcomes and lower costs.

Named Best in KLAS for Remote Patient Monitoring for three consecutive years in 2020-2022
Ten years of proven results from leading health systems, hospitals, HHAs, Hospice and physician groups
A full suite of solutions with EMR integration
24-hour customer service
24/7 technical support for patients and clinicians

Fully supported partnership model including clinical advisory, logistics, support, reimbursement, and marketing.

The Health Recovery Solutions platform helps care teams within healthcare organizations reduce readmissions, improve patient outcomes & satisfaction, and decrease staffing burden through remote patient monitoring and telehealth.

Health Recovery Solutions Screenshots

Health Recovery Solutions Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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Health Recovery Solutions Features

Popular features found in Telemedicine
Appointment Management
Billing & Invoicing
Charting
Confirmations/Reminders
E-Prescribing
HIPAA Compliant
Multi-Provider Practice
Online Forms
Payment Processing
Practice Management
Self Service Portal
Video Conferencing
More features of Health Recovery Solutions
Activity Dashboard
Alerts/Escalation
Alerts/Notifications
Chat/Messaging
Client Portal
Communication Management
Compliance Management
Conferencing
Customizable Branding
Customizable Forms
Dashboard
Data Import/Export
Document Storage
Email Alerts
For Medical Purposes
Historical Reporting
Live Chat
Mobile Access
Mobile Alerts
Monitoring
Monitoring Device Integration
Multi-Language
Multi-Location
One-to-One Messaging
Patient Engagement
Patient Questionnaires
Progress Tracking
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Reminders
Remote Monitoring & Management
Remote Treatment Planning
Reporting/Analytics
Reporting & Statistics
Secure Login
Softphone
Status Tracking
Surveys & Feedback
Third-Party Integrations
Two-Way Audio & Video
Video Support
Virtual Visits
Workflow Management

Health Recovery Solutions Integrations

Homecare Homebase

MatrixCare Home Health & Hospice

Health Recovery Solutions User Reviews

Overall Rating

4.3

Ratings Breakdown

52%

29%

19%

Secondary Ratings

Ease of Use

4.4

Value for money

4.6

Customer support

4.6

Functionality

4.2

Giyae L.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for less than 12 months

Review source

Reviewed May 2022

Good product, great service. Overall the best available

Overall experience is a 4.5 out of 5. The Client relations and customer service is top notch. The response time for most all issues has been not only impressive but incomparable to any other software provider. The issue we experience is the lack of a voice with the development team and reporting department.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

HRS software allows you to perform remote patient monitoring for multiple use cases.

Cons:

Reporting and data analytics is HORRIBLE and worse than most of the other top players in the field. It makes no sense why a report cannot be created or analytics cannot be obtained if there is data in a field. Worse, there is no forum for clients to place requests for features. The video calling feature is promoted by Sales but then discouraged during Implementation. The incoming calls feature is not usable and needs to have a high priority in being fixed. More importantly, if your Implementation team tells the client to not use it, it shouldn't be advertised by the Sales team.

Reasons for choosing Health Recovery Solutions

Relations with Business development and comparable feature functionality.

Reasons for switching to Health Recovery Solutions

Relations with Business development

Shelly M.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for less than 2 years

Review source

Reviewed January 2023

Provides excellent customer support!!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Customer support from initial contact through training and integration was top-notch. The sales team worked with us to find a plan that fit our budget. The training team were responsive and available when ever we needed them. Integration was taylored to our current staffing situations and was not rushed at all!

Cons:

Intial role out training for staff was overwhelming to them. As the first introduction it was too high level and caused the staff some anxiety.

Reasons for choosing Health Recovery Solutions

The attention, availability and willingness of the initial sales team to work with us to cost wise as well as results and information provided on success of others using the product in regards to decreasing hospitalization and ED visit rates.

Tedra G.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for more than 2 years

Review source

Reviewed May 2022

Helpful in giving us a snapshot when we aren't in the home.

overall the experience has been acceptable.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Product is pretty easy to use. Setting it up takes a little time, but for the patient, its pretty simple. You have ironed out some of the kinks of the past. The colors should stand out more, so that the user knows when they have completed a task.

Cons:

educational videos are not great. The screen is small, and the videos could be better, and more educational.

andrea s.

Verified reviewer

Hospital & Health Care

201-500 employees

Used daily for more than 2 years

Review source

Reviewed May 2022

HRS Review: SummitWest Care RPM/TH Program

HRS has been woderful to work with! Especially [SENSITIVE CONTENT], who is always very helpful in answering our questions, sending and reviewing quarterly reports and keeping us in the loops with HRS happenings. We like that our ideas are valued!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The Blu-Tooth features are extrememly helpful for our clients who are older and not familiar with technology. The simple kiosk screen is user friendly and helps relieve some of the fear people may have with bringing technology into their homes. Of course, the real time results are critical!

Cons:

It would be nice if the software would stay updated more frequently with automatic features. To troubleshoot this ourselves, we update the tablets before installing at a patients home. When patients have problems, it is usually an update issue.

Reasons for choosing Health Recovery Solutions

We did not need to reach out to other vendors because we knew we wanted HRS at our first call!

Sandip R.

Verified reviewer

Hospital & Health Care

10000+ employees

Used daily for less than 2 years

Review source

Reviewed May 2022

One of the best RPM vendor on the market

Loved working with HRS. All the way from the sales to implementation to leadership team. Totally customer friendly innovative organization. Very flexible and they are not just after the money. They really care about their customers and the patients.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use. Very patient friendly vendor. Amazing support and quick turnaround time

Cons:

There were some compatibility issues with a third party vendor but HRS is working on a resolution and it will be released in less than 6 months time

Reasons for choosing Health Recovery Solutions

Innovative, forward thinking, customer friendly, security focused organization

Sharon H.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for more than 2 years

Review source

Reviewed May 2022

HRS Product Review

Great product

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's ease of use. THe HR system is very user friendly

Cons:

There is a delay when entering notes. As you are typing in the notes it takes up to a minute at times for the note to appear

Lisa V.

Verified reviewer

Hospital & Health Care

201-500 employees

Used daily for more than 2 years

Review source

Reviewed May 2022

Helpful

Great responses, help desk is the best. always available.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of use for patients. Patients have little difficulty using products, unbreakable. Little more frustrating with staff.

Cons:

There are a lot of filters used and glitches working with other systems. Not all apps work as advertised causing frustration with staff and patients. Integration is difficult - work arounds needed often.

Reasons for switching to Health Recovery Solutions

Features for video capability

Ashly C.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for more than 2 years

Review source

Reviewed May 2022

Homecare review

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to teach care coordination HRS function, set up and d/c.

Cons:

Scale does not always register weight on patients that can for stand for long and unsteady. Older clients with larger arms have difficulty obtaining accurate BP

Victor S.

Verified reviewer

Medical Practice

11-50 employees

Used daily for less than 12 months

Review source

Reviewed May 2022

HRS Review

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The dash board. The customer service provided by [SENSITIVE CONTENT]

Cons:

iPhone application for communicatIng and monitoring patients.

Amy H.

Verified reviewer

Hospital & Health Care

1001-5000 employees

Used daily for less than 12 months

Review source

Reviewed June 2022

Concordia Telehealth

We are overall very pleased with HRS. The equipment readings are reliable and easy for the patients to use. The video is clear and providers are pleased with its clarity.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The video visit feature is very clear and easy to distribute links to others.

Cons:

The warehouse and delivery process is very unorganized. We receive no notices for kits that are delivered / returned or receive notices that equipment is missing when it has been returned to the warehouse and redistributed to another patient. We are looking forward to the integration of the order/delivery site and the HRS ClinicianConnect site.

Reasons for switching to Health Recovery Solutions

Prior vendor had no plans to incorporate virtual visit capability.

Showing 1 - 10 of 21 Reviews

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