ClearTouch Operator 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

ClearTouch Operator

4.6

(36)

Pricing

Pricing available upon request

About ClearTouch Operator

ClearTouch is a cloud-hosted contact center solutions provider helping organizations of all sizes deliver seamless and personalized customer experiences. Our platform unifies voice, omnichannel communication, AI-powered analytics, workforce engagement, and automation—enabling businesses to boost agent productivity, reduce costs, and increase customer satisfaction.

With real-time dashboards, advanced voice analytics, customizable reporting, and integrations with CRMs like Salesforce, Zoho, and Zendesk, ClearTouch makes it easy to monitor performance, automate workflows, and drive data-backed decisions.

The platform ensures compliance with PCI-DSS, GDPR, and Indian telecom regulations, while offering flexible per-minute pricing and a no-contract model. Plus, deployment takes as little as 48 hours, allowing businesses to scale quickly without disruption.

We serve diverse industries including BFSI, BPO & Call Centers, Healthcare, Retail & E-commerce, Telecom, Debt Collection, and Travel & Hospitality. Whether your goal is to cut call abandonment rates, boost CSAT scores, or scale operations across remote and on-site teams, ClearTouch delivers measurable results—faster resolutions,...

ClearTouch Operator Screenshots

ClearTouch Operator Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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ClearTouch Operator Features

Popular features found in Auto Dialer
Call Center Management
Caller ID
Call Monitoring
Call Recording
Call Routing
Campaign Management
Computer Telephony Integration
Predictive Dialer
Reporting/Analytics
Voice Mail
More features of ClearTouch Operator
API
Audio/Video Conferencing
Auto-Dialer
Canned Responses
Chat/Messaging
CRM
Customer History
Dashboard
IVR
List Management
Live Chat
Monitoring
PCI Compliance
Workforce Management

ClearTouch Operator Integrations

Freshdesk

ClearTouch Operator User Reviews

Overall Rating

4.6

Ratings Breakdown

58%

42%

Secondary Ratings

Ease of Use

4.7

Value for money

4.5

Customer support

4.8

Functionality

4.5

Christhuraj A.

Verified reviewer

Hospital & Health Care

5001-10000 employees

Used daily for less than 2 years

Reviewed March 2023

Clear Touch Cloud - Customized product for a Health care industry

Overall Experience with TCN is great , Timely support since we run a Contact center for a health Care industry , Ease of integration with CRM / New Systems. Customized reports , so efficient Cloud partner

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Clear touch Support system is very strong , timely action and New changes are implemented as fast they can , Integration with other applications are smoother.Most friendly - Reports , Ease of changes , configuration

Cons:

Least used is the Chat systems , Video conferencing

Reasons for choosing ClearTouch Operator

1. Adopted to Change 2. Technology 3. Customized Transfer - call transfer 4. Effective Support Engineers

Rakshith n.

Verified reviewer

Financial Services

201-500 employees

Used daily for more than 2 years

Reviewed August 2023

ClearTouch one of the best call center management!

TCN is the most suitable gateway for performing end-to-end calling capability. It simplifies our process of completing dialer uploads and receiving customised responses through API in the manner we desire. Aside from execution, we can anticipate good help from their support crew.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The LMS function on the TCN portal is one of the greatest. It reduces our lengthy manual efforts and mistakes. For example, instead of uploading 100 bases and assigning them to 100 templates, we were able to submit only one file thanks to this preconfigured LMS capability. The bases will be assigned to the calling agent automatically based on the predefined criteria. The most notable aspect of the TCN programme is the prompt assistance from my CSM with all types of issues.

Cons:

The site has a few features that might be improved. But this is not the case. For example, there is no possibility for making mass templates. If the option is available, we could complete hundreds of template creation operations in minutes.

Vignesh C.

Verified reviewer

Financial Services

201-500 employees

Used daily for less than 2 years

Reviewed August 2023

Cleartouch-Best Could Call center

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Both Auto dailer and predective dailer are the best features that the platform has.The accessibility aspect is equally impressive. Geographical barriers are no longer a concern, as agents can seamlessly connect with customers from anywhere in the world. This not only enables businesses to tap into a global talent pool but also guarantees uninterrupted service, even during unforeseen disruptions.

Cons:

Mass template making is the only con that we see right now, if that is fixed this will be a walk in water

Reasons for choosing ClearTouch Operator

For the flexibility & Price

Reasons for switching to ClearTouch Operator

For easier integration

Manikandan K.

Verified reviewer

Financial Services

201-500 employees

Used daily for more than 2 years

Reviewed August 2023

Cleartouch Cloud application/TCN usage in the dialing shop

TCN is the best portal for running the end to end calling functionality. It makes our process easier in terms of executing the dialer uploads and getting the customized feedback through API in our required format. Apart from the execution part, we can also expect excellent support from their support team.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The best appreciatOne of the best things on the TCN portal is the LMS feature. It reduces our extreme manual efforts & errors. For instance - Instead of uploading 100 bases and assigning it to 100 templates, this predefined LMS feature led us to upload only one file. Based on the refixed criterias, will assign the bases to the calling agent automatically. And the most appreciable thing in TCN application is the quick support from my CSM for all kinds of troubleshooting. able thing in TCN application is

Cons:

There are few features that can be enhanced in the portal. But it is not happening. For example - there is no bulk template creating option. If the option is there means we could have complet our hundreds of template creating processes in minutes.

Rajesh R.

Verified reviewer

Insurance

51-200 employees

Used daily for more than 2 years

Reviewed March 2023

Promising Factor

Easy configuration, there is no server maintance cost effective and low maintanence cost

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

i would like to inform you that, we are using this platform since 2019, from that year onwards installation and support was very much active,also would like to say the downtime was 15 mins to 30 mins.

Cons:

we are new to this platform,what ever they are upgrading from call center platform its very much helpful to work in new platform

Reasons for switching to ClearTouch Operator

Due To Cost Effective As Well As User Friendly

Manavalan D.

Verified reviewer

Health, Wellness and Fitness

501-1000 employees

Used daily for more than 2 years

Reviewed March 2023

Excellent Service Provider

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

99.99% uptime and people support @24/7

Cons:

Nothing as of now to mention, if its there we have requested and same has been given on time.

Hari K.

Verified reviewer

Financial Services

501-1000 employees

Used daily for more than 2 years

Reviewed March 2023

A Major Pillar for my business- Cleartouch

This product is very easy to use and understandable in every aspect. Its simple to learn and implement as it go with our business need from first day onwards.. All daily calling process happens through this in various parts of the country..

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Friendly and understanding User interface, Affordable

Cons:

Could'nt find anything like while using this product.

Samyuktha G.

Verified reviewer

Financial Services

201-500 employees

Used daily for more than 2 years

Reviewed July 2023

The best dialer for our day to day calling solutions

Overall its a great dialling software. The best support team available to offer help for help anytime.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The dialling solution are great. Customised and automated reports available. Call recording backup available.

Cons:

Right now we are restricted to using only with the dialling options, could have served the purpose better if we had chat,whatsapp and message options integrated to it as the same is more the need of the day to stay connected with customers sooner and better

Jagadeeswaran L.

Verified reviewer

Financial Services

51-200 employees

Used daily for more than 2 years

Reviewed April 2023

Platform suits for Cloud Telephony

They are good in customer support. When ever we need a new technology, they are ready to do as per our requirement.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Platform is highly developed for multi level sales organisation. They are having pre module sales structure using for newly startups.

Cons:

We expect API Service with all futures integrated to any kind of CRM. Now it is available in testing environment. Once implemented it going to rock in BPO industries.

Vendor Response

Our APIs are easy to integrate and secure through Oauth 2.0. We would request you take advantage of our APIs. We will have our team reach out and help you through Integration.

Replied April 2023