VertexOne 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

VertexOne

5.0

(1)

Pricing

Starting at $1.00 per month

About VertexOne

VertexOne is the leading provider of cloud-based SaaS software solutions powering the next generation of customer experience for utilities, energy retailers and energy transition providers. With over 30 years of experience, VertexOne is uniquely positioned to assist our customers in delivering a compelling value proposition which will help them redefine how they think about the customer experience. From Customer Information Systems (CIS) and Mobile Workforce Management (MWM) to Electronic Data Interchange (EDI) and Digital Customer Engagement portals – we empower our customers to deliver a UX that matters by leveraging innovative technology to deliver new levels of efficiency and cost effectiveness.

VertexOne Screenshots

VertexOne Pricing and Plans

Starting price: $1.00 per month

Free Trial

Free Version

Basic

$1.00

per user, per month

No plan information available

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VertexOne Features

Popular features found in Utility Billing
Customer Management
Meter Data Management
Non-Metered Billing
Online Payments
Payment Collection
Penalty/Cut-Off Processing
Rate Management
Reporting & Statistics
Self Service Portal
Transaction History
Work Order Management
More features of VertexOne
ACH Payment Processing
Billing & Invoicing
For Electricity
For Natural Gas
For Water
Metered Billing

VertexOne User Reviews

Overall Rating

5.0

Ratings Breakdown

100%

Secondary Ratings

Ease of Use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Have you used VertexOne and would like to share your experience with others?

Georges G.

Government Administration

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed September 2017

Great organization to work with. Excellent Customer Services and Response times

Very user friendly and provides information and data needed to ensure our customers are receiving correct billing information.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We use SAP and Vertex is our sole host. The Vertex Organization is very proactive and attentive to our needs and requirements. As a government entity, we have to follow many rules, regulations, ordinances, laws, etc. Vertex is always by our side when the system needs updating and work in concert with us to ensure we have what we need to conduct our business. They follow up and very engaged with us and my team.

Showing 1 - 1 of 1 Reviews