Cisco Business Edition 6000 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Cisco Business Edition 6000

4.7

(9)

Pricing

Pricing available upon request

About Cisco Business Edition 6000

Cisco Business Edition 6000 enables teams to collaborate through an integrated platform that offers communications capabilities such as conferencing, paging, messaging, video and voice chat and routing. The solution is designed for small to midsize businesses. Key features include a Voice over IP (VoIP) phone system, unified communications and collaboration. The IP phone system allows users to switch between phone calls, chat sessions and conferences. It includes virtualized servers that are configured in advance with the servers’ collaboration applications ready for activation. The solution provides a multi deployment option as it can be hosted on-cloud or installed on-premise.

Support is offered via phone and email.

Cisco Business Edition 6000 Screenshots

Cisco Business Edition 6000 Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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Cisco Business Edition 6000 Features

Popular features found in VoIP
Caller ID
Call Monitoring
Call Recording
Call Routing
Computer Telephony Integration
Contact Management
IVR
Mobile Access
SIP Trunking
Voice Mail
More features of Cisco Business Edition 6000
Call Center Management
Call Screening
Conferencing
Meeting Management
Scheduling
Unified Communications
Video Conferencing

Cisco Business Edition 6000 User Reviews

Overall Rating

4.7

Ratings Breakdown

78%

11%

Secondary Ratings

Ease of Use

4.3

Value for money

4.0

Customer support

4.3

Functionality

4.4

Have you used Cisco Business Edition 6000 and would like to share your experience with others?

Maria Lenin L.

Verified reviewer

Outsourcing/ Offshoring

51-200 employees

Used daily for more than 2 years

Review source

Reviewed October 2018

Large contact centers should use Cisco Business Edition

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Ideal for large contact center having 50 and above representatives logged in to take calls. With its setup having a telephone hardware on each workstation, a clearer and better connection regardless of your location. It has a stable connection thus providing a higher call quality on each customer interaction. You can easily log in and log-out. You can also choose other agent status with the hardware and expect accuracy on agent productivity and working hours on the reports. You can easily learn the different features and functionality and customer support is always fast and helpful.

Cons:

Though there are cheaper softwares, Cisco’s subscription package can be costly. Expect higher pricing for using Cisco but definitely it is worth it because it provides the best quality for all your call center needs.

Brittany E.

Hospital & Health Care

11-50 employees

Used daily for more than 2 years

Review source

Reviewed April 2018

5 years of use in a very large hospital/physician practice network

Ratings Breakdown

Ease of use

Functionality

Pros:

Never experienced any issues with this system. There were probably tens of thousands of phones and users in our network. Gave a lot of options to transfer to internal extensions or outside lines, to park the call for someone else to pick up, place on hold, etc. Conference calling was even simple and that is something I have never been able to achieve in other phone systems without hanging up on someone.

Cons:

There really were not any cons in my experience with this system over the 5 years I used it. I have nothing bad to say.

Chelsie B.

Verified reviewer

Hospital & Health Care

5001-10000 employees

Used daily for more than 2 years

Review source

Reviewed September 2019

Payroll Coordinator Review

Ratings Breakdown

Ease of use

Functionality

Pros:

There are many functions of this service that are useful and helpful such as the jabber function and voicemail through email.

Cons:

Often times the updates take a long time.

Amod J.

Verified reviewer

Computer Networking

51-200 employees

Used daily for more than 2 years

Review source

Reviewed March 2019

Cisco Business Edition 6000

Overall system is good. I highly recommend for medium size business looking for cisco PBX.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

1)All in one Bundled device. 2)Pre installed software for ready to use. 3)Enough hardware resources

Cons:

1) fans makes some weird sound. 2) Preconfigured RAID

Michele P.

Verified reviewer

Philanthropy

501-1000 employees

Used daily for less than 12 months

Review source

Reviewed July 2018

Cisco Business Edition 6000 Review

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

I used Cisco Business Edition 6000 while I was employed as a telemarketer and this product helped streamline my job! Another team member gave a simple step tutorial on the system and I was on my own in no time.

Cons:

Once you have learned the short cuts of this system it will make your job a lot easier, with anything it take a little time

Denver A.

Management Consulting

51-200 employees

Used daily for less than 2 years

Review source

Reviewed February 2018

Simultaneous way of communication

Ratings Breakdown

Ease of use

Functionality

Pros:

The Cisco Business Edition 6000 enables our employee communicatee at the same time without disruption of call. We have large number of employee doing calls, messaging and presence in same manner and none of them have an issue.

Cons:

Management part require us to have understand on IP network. We have been supported by our partner understanding the concept of the technology.

Adonis S.

Verified reviewer

51-200 employees

Used daily for less than 6 months

Review source

Reviewed January 2018

Tools to boost productivity for small and midsize business

Ratings Breakdown

Ease of use

Functionality

Pros:

The Cisco Business Edition 6000 offers a full range of collaboration tools like premium voice, video, messaging, instant messaging and presence, conferencing, video conferencing and many more. You can select tools according to what your company need and this will boost your productivity and strengthen relationships with customers.

Cons:

The tools is not cheap but it will guaranteed a productive and efficient work experience among employees. It's worth investing.

Dennis A.

Transportation/ Trucking/ Railroad

51-200 employees

Used weekly for more than 2 years

Review source

Reviewed February 2018

Great tools to improve communication

Ratings Breakdown

Ease of use

Functionality

Pros:

As a starting business, we need a communication tool that will lessen our communication expenses. By using this solution, it save us from our communication bill. Almost everything is done vi a IP network therefore, everything is free except the connectivity subscription.

Mark G.

Verified reviewer

Management Consulting

51-200 employees

Used weekly for less than 6 months

Review source

Reviewed January 2018

Very easy to use