ClarityTel 2026: Benefits, Features & Pricing
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- Overview
- Pricing and Plans
- Features
- User Reviews
Overview
Pricing
Starting at $19.99 per month
About ClarityTel
Clarity Business VoIP is a cloud-based phone solution designed for businesses of all sizes. The solution allows organizations to access the benefits of a hosted VoIP service using packet-switched telephony. Businesses can configure and manage auto attendant and call flows through an interactive web dashboard.
With Clarity Business VoIP, businesses can create multiple extensions or departments as per the requirement. The solution also supports multiple submenus and call flows under the main directory. It offers a centralized inbox for retrieving all voicemails.
Businesses can configure calling to multiple numbers in a specific sequence or simultaneously. The solution is capable of automatically routing calls to other numbers or voicemails during nonworking hours and public holidays. The solution also automatically records all inbound and outbound calls for quality monitoring.
Clarity Business VoIP offers a scalable architecture that allows businesses to meet increased demand when required.
Support is offered via phone and through an online knowledge base.
ClarityTel Screenshots

ClarityTel Pricing and Plans
Basic
$19.99
No plan information available

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ClarityTel Features
- Popular features found in Call CenterCaller IDCall LoggingCall MonitoringCall RecordingCall RoutingCall ScriptingContact ManagementCRMDashboardIVRQueue ManagementReporting/Analytics
- More features of ClarityTelAccess Controls/PermissionsActivity DashboardAlerts/NotificationsAuto-DialerAutomatic Call DistributionBlended Call CenterCall Center ManagementCall ConferencingCall List ManagementCall QueuesCall ReportingCall ScreeningCall TrackingCall TransferChat/MessagingComputer Telephony IntegrationConferencingFax ManagementInbound Call CenterManual DialerMobile AccessMonitoringMulti-Channel CommunicationOutbound Call CenterReal-Time AnalyticsReal-Time MonitoringReal-Time ReportingSIP TrunkingSMS MessagingUnified CommunicationsVideo ConferencingVoice Mail
ClarityTel User Reviews
Overall Rating
4.8
Ratings Breakdown
5
88%
4
0%
3
13%
2
0%
1
0%
Secondary Ratings
Ease of Use
4.5
Value for money
4.9
Customer support
4.3
Functionality
4.5
Have you used ClarityTel and would like to share your experience with others?

Aman K.
Verified reviewer
Chemicals
1001-5000 employees
Used daily for less than 2 years
Review sourceReviewed February 2023
ClarityTel is an affordable and reliable business phone system with useful features.
5
ClarityTel generally receives positive feedback from users. The platform offers a comprehensive and cost-effective business phone system solution that includes features such as auto-attendant, call routing, voicemail, and call recording. Users appreciate the platform's reliability, ease of use, and excellent customer support. Additionally, the platform offers a variety of integrations with popular business applications, which can enhance productivity and efficiency. However, some users have mentioned that the platform's interface could be more intuitive, and there may be occasional technical issues that need to be addressed. Overall, ClarityTel appears to be a reliable and effective business communication solution for companies of all sizes.
Ratings Breakdown
Read More
David E.
Telecommunications
2-10 employees
Used daily for more than 2 years
Review sourceReviewed August 2016
ClarityTel Rocks!
5
I transferred approximately 20 voice mail accounts to ClarityTel. The process took several months, mainly because the telephone company I transferred from was very uncooperative. Throughout the transition, Derrick Carswell stayed on the case and remained completely responsive to my needs and the needs of my customers . This included after hours and weekend attention when necessary. In any introduction of a new technology to customers who are used to doing things a certain way, you're going to have questions and perhaps some misunderstandings. I've got to say that with the intense focus on this block of customers, service disruptions were kept to an absolute minimum. Several years have now passed since the cut over to ClarityTel. As proof of the usefulness of the software along with it's ease of use and functionality I am happy to report that practically all of the customers involved have remained on the service.
Ratings Breakdown
Vendor Response
Thanks so much for your review - we appreciate your business! - The ClarityTel Team
Replied August 2016
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Sohni A.
Construction
501-1000 employees
Used other for less than 2 years
Review sourceReviewed December 2017
Good Value for Money for Small to Medium Sized Businesses
3
Ratings Breakdown
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George W. P.
Telecommunications
2-10 employees
Used daily for more than 2 years
Review sourceReviewed August 2016
CLARITYTEL Business VoIP comes in many flavors ITSP SaaS
5
I have been a customer of this company since 1996 and have gone through the telecom revolution with them. They have every time done what they promise. Claritytel.com delivers hosted VoIP telephone service as well as hosted PBX. I sell an on-premise solution and use their SIP trunking service extensively. I have never had a problem with interoperability, and have integrated Nortel, Avaya, and Asterisk based phone systems with Claritytel.com The developers and technical staff are reachable, personable, and competent . In a couple cases my customer wanted something special to be added to the platform. Within days I received an email from the head man in development stating it was ready!
Ratings Breakdown
Vendor Response
Thanks so much for your review - we appreciate your business! - The ClarityTel Team
Replied August 2016
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CW N.
Information Technology and Services
11-50 employees
Used daily for more than 2 years
Review sourceReviewed September 2016
Get Clarity with ClarityTel!
5
Best tech support I've experienced in the industry. Was looking for a great service to switch our phones too.. Fast and professional install. Fantastic customer service. Great value!!!
Ratings Breakdown
Vendor Response
Thanks so much for your review - we appreciate your business! - The ClarityTel Team
Replied September 2016
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Adonis S.
Verified reviewer
Telecommunications
51-200 employees
Used daily for less than 2 years
Review sourceReviewed February 2018
Business VOIP solutions
5
Ratings Breakdown
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Viktoria A.
Verified reviewer
Construction
201-500 employees
Used daily for less than 2 years
Review sourceReviewed December 2017
Neat little system, great functions and customer service
5
Ratings Breakdown
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Kris K.
Real Estate
2-10 employees
Used weekly for more than 2 years
Review sourceReviewed September 2016
Always Reliable
5
Used services for years without any problems and have recommended it to thousands of others. It is effective, efficient and affordable and allows me to focus on other priorities in my business.
Ratings Breakdown
Vendor Response
Thanks so much for your review - we appreciate your business! - The ClarityTel Team
Replied September 2016
Read More
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