Rainbow 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Rainbow

4.4

(5)

Pricing

Pricing available upon request

About Rainbow

Rainbow Hub is a cloud-based communication management solution that allows its users to migrate completely to the cloud using a telephony system entirely based on softphony. It includes Rainbow Edge cloud solution that meets strict security requirements and complex integration into private infrastructures. It is another version of the platform that can be deployed on a private infrastructure.

The solution seamlessly adapts to your PABX system and enables telephony services to be available on the Rainbow applications. Users can utilize a centralized communication system to connect with external clients using a single phone number. It also includes Rainbow CPaaS, a cloud-based development platform, and APIs for you to integrate Rainbow capabilities into your business applications, CRM, website, or mobile applications. It also offers off-the-shelf services to add conversational capabilities to your customer-facing or business applications. Additionally, it includes a library of connectors to connect objects, processes or applications to customize your customer’s interactions in providing relevant information.

Rainbow Screenshots

Rainbow Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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Rainbow Features

Popular features found in Collaboration
Access Controls/Permissions
Alerts/Notifications
Calendar Management
Collaboration Tools
Discussions/Forums
Document Management
@mentions
Screen Sharing
Secure Data Storage
Task Management
Video Conferencing
More features of Rainbow
Activity Dashboard
Activity Tracking
API
Caller ID
Call Monitoring
Call Recording
Call Routing
Call Tracking
Call Transfer
Chat/Messaging
Contact Management
Customizable Reports
File Sharing
Group Messaging
Interaction Tracking
Meeting Management
Mobile Access
Multi-Channel Communication
Multi-User Collaboration
Reporting & Statistics
Single Sign On
SMS Messaging
SSL Security
Third-Party Integrations
Two-Way Audio & Video
Video Call Recording
Virtual Backgrounds
Voice Mail

Rainbow User Reviews

Overall Rating

4.4

Ratings Breakdown

60%

20%

Secondary Ratings

Ease of Use

4.6

Value for money

4.6

Customer support

4.0

Functionality

3.8

Have you used Rainbow and would like to share your experience with others?

Vitaliy B.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for less than 12 months

Review source

Reviewed December 2018

Good Corporative Cloud Messenger

Very simple to use this messenger, you can invite your contacts from office 365 or Gmail, and start collaborate with your family, friends and сolleagues. Windows,MAC,IOS,Android,Web - i use this messenger in any platform. Most of functionality is free! No Ads! 1 gb of cloud storage in free version. Connected with our OmniPCX Enterpise, click-to-call,presense, and call log of my deskphone, it's very useful!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Cons:

No translation to my native language (Russian) I can't buy a bussines version because my country not in sales list, it's very bad! In collaboration with OXE or OXO, i can't connect SIP phones, only Analog,TDM or NOE IP phone. Small bugs, but software is growing up

Paul D.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for less than 2 years

Review source

Reviewed March 2024

Simple SECURE communications

Simple - easy and very powerful app, was deployed easily and it is now just another part of our day

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Rainbow is VERY simple to configure and customize, a number of different user profiles were required. The application itself is very easy - this was important to ensure it was adopted

Cons:

The name isn't well known, I had to explain who the company was first - but once the users starting to work on the app, that wasn't an issue

Reasons for choosing Rainbow

Price, ease of use and the number of platforms it ran on

Cory S.

Verified reviewer

Retail

201-500 employees

Used daily for less than 2 years

Review source

Reviewed April 2021

Not Very Liberating

Not very liberating. You can't transfer a call or conference. You can't record your voicemail message. You can't setup shortcuts or a personal directory. You can't pickup a group call. You can't even tell who's calling YOU!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

That we could integrate it with our current infrastructure without much effort and get our users homeworking readily. It's simple to use, for the basics.

Cons:

It's bugginess and lack of features. Rainbow seems like an acquisition by Alcatel of a suite that was not developed natively for Alcatel systems.

NUICA T.

Verified reviewer

Accounting

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed February 2025

Great connectivity

I like the sound from the video calls and the fact that i can share my screen easily

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

great connectivity for each employee; sociability

Cons:

Sometimes, I can't send friend request easily.

Philippe R.

Verified reviewer

Telecommunications

5001-10000 employees

Used daily for more than 2 years

Review source

Reviewed July 2023

Outil professionnel et ouvert

Étant en mobilité forte L'accès à Rainbow depuis n'importe quel terminal ayant accès à internet est un vrai +L'ouverture de la plate-forme CPaaS peu connu mais pratique et également ouverte

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Outre les fonctionnalités UCaaS qui sont maintenant bien abouties et richeCette solution RAINBOW offre plein de possibilités d'intégration dans les différentes applications métiers des entreprises via sa plate-forme CPaaSComme Connectivite avec les environnements IoTLes systèmes de supervision et alerte L'interconnexion avec de nombreux CRM Et ceci sans gros développement

Cons:

Quelques petites fonctionnalités de confort manquent encore mais elles sont Mineures et non essentielles pour ma part

Showing 1 - 5 of 5 Reviews