Spredfast is a Web-based social media management platform designed for midsize and large enterprise customers. It offers social media management, social listening and social media analytics within a suite.
Spredfast allows users to design and publish social media campaigns across multiple social media streams. Spredfast also helps users deliver social customer care by picking out queries from social posts so that they can be addressed in an organized way. The software allows users to design and automate their social media promotions, contests and events to improve the customer brand engagement.
Spredfast's social listening feature includes an audience monitoring module, which allows users to analyze metrics such as gender, location and languages.
With the help of customized reports and analytics to track and monitor brands' social media presence, users gain a complete view of all the social interactions and are capable of making informed decisions regarding social account management.