Blackbaud Tuition Management 2026: Benefits, Features & Pricing

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Overview
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Pricing and Plans
Features
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User Reviews
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Overview

Blackbaud Tuition Management

4.1

(25)

Pricing

Pricing available upon request

About Blackbaud Tuition Management

Blackbaud Tuition Management helps you streamline tuition collection and reduce delinquencies, so you can improve tuition revenue and manage cash flow more effectively and confidently. The solution goes beyond just tuition collection to consolidate all your billing and payments in one single subsidiary ledger that can easily be pushed to your general ledger. With digital invoices, automated email reminders, and a modern payment portal, you can improve your financial relationship with your families leading to greater satisfaction and higher retention rates.

Blackbaud Tuition Management Screenshots

Blackbaud Tuition Management Pricing and Plans

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Blackbaud Tuition Management Features

Popular features found in Accounts Receivable
Accounting
ACH Payment Processing
Bank Reconciliation
Check Processing
Expense Tracking
General Ledger
Invoice Processing
Online Payments
Partial Payments
Recurring/Subscription Billing
More features of Blackbaud Tuition Management
Billing & Invoicing
Communication Management
Customer Statements
Document Management
Electronic Payments
Fee Management
Financial Analysis
Financial Management
For Higher Education
For Schools
K-12
Payment Processing
Receivables Ledger
Refund Management
Reminders
Tuition Management

Blackbaud Tuition Management Integrations

Blackbaud Enrollment Management System

Blackbaud Financial Edge NXT

Blackbaud Tuition Management User Reviews

Overall Rating

4.1

Ratings Breakdown

32%

56%

Secondary Ratings

Ease of Use

4.4

Value for money

4.0

Customer support

4.7

Functionality

3.9

Kim K.

Verified reviewer

Education Management

51-200 employees

Used daily for less than 2 years

Review source

Reviewed May 2024

BTM with integration of enrollment management

Ratings Breakdown

Ease of use

Functionality

Pros:

Easy to integrate with contracts in enrollment management system. Easy to set up automatic reminders to parents. Multiple payment options available.

Cons:

Program sometimes has quirks with family ID. Can run into difficulties when splitting payments.

Annabelle S.

Verified reviewer

Education Management

51-200 employees

Used daily for more than 2 years

Review source

Reviewed June 2022

[SENSITIVE CONTENT] is the G.O.A.T.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

[SENSITIVE CONTENT] and the customer support team are OUTSTANDING. Really. [SENSITIVE CONTENT] has saved my life/job/mental state SO MANY times with her calm, cool and complete ability to fix my world. She responds to the dumbest inquiries with patience and professionalism. She is careful to always explain things and never signs off until I really "get it." I appreciate her so sincerely. The ONLINE Chat feature is CRITICAL. I use it so much and your customer service team is really REALLY Grade A.

Cons:

The training for the education side and integrating contracts was problematic.

Christine A.

Verified reviewer

Education Management

51-200 employees

Used daily for more than 2 years

Review source

Reviewed May 2022

AR Software Review

The Accounts Receivables is working pretty good. However, I attribute that to my many years of getting to know Smart Tuition and having an absolutely excellent support person that has been a wonderful teacher. There are a lot of details you have to learn in order to make corrections in your invoicing and again it is very confusing and can mess up your bottom line if you are not extremely careful with undoing an item and reinvoicing.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Once I have everything input for the school year, it pretty much runs itself as long as you do not have to make any changes. It is easy to check families payments and balances.

Cons:

Have not been able to configure a single Custom report on my own. Cannot make my way through all the steps to come up with info I am wanting. Also, changing a payment plan absolutely drives me crazy because you lose the first months if you change after the payment year begins!!! I really do not like that part at all.

Reasons for choosing Blackbaud Tuition Management

I did not. I was a long-time Smart Tuition user and was rolled into Blackbaud.

Victoria S.

Verified reviewer

Education Management

51-200 employees

Used daily for more than 2 years

Review source

Reviewed May 2022

Xaverian High School Blackbaud Tuition Management Review

I have had a great experience with Tuition Management for the last six years. My account representative,[SENSITIVE CONTENT] is always eager to help and is always so attentive to my needs and demands. She always responds in a timely fashion and cannot be more helpful. She is the main reason why I would recommend this product to anyone.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I feel that the software is user friendly for both the school and parents. The point and click features are useful and the broad range of payment options makes it easier on parents. I like that I have the option to create and customize reports, perform SSI reports and manage my account myself.

Cons:

I do not like that the email parents feature cannot be customized. I feel this can look too generic, especially if the communication is of high importance. I understand that accounts are family based, but I would like to have the option to view more in student based accounts. Specifically, reporting and accounting would be easier for year end in student billing.

Reasons for choosing Blackbaud Tuition Management

Verified

Reviewer

Accounting

Self-Employed

Used monthly for less than 2 years

Review source

Reviewed March 2024

Average user experience

Ratings Breakdown

Ease of use

Functionality

Pros:

No frills, text-based user interface with low cognitive load.

Cons:

It would be better if a Parent user account would give access to more than 1 school. As it is, Parent users need to have 1 Blackbaud user account per school. For instance, 3 kids, 3 different schools = 3 separate Blackbaud Parent user accounts. This is a terrible user experience! Also, the term "BBID" on the login page and elsewhere is technical jargon that should be eliminated.

Jay F.

Verified reviewer

Education Management

501-1000 employees

Used weekly for more than 2 years

Review source

Reviewed August 2023

Internal Problems/Inconsistent

Consistency is a problem, as well as expertise.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

A point of resolution for many consumers. Invoices could be sent using emails with a link to a PDF that could be viewed, verified, and then subsequently paid. Their corresponding accounts would then be updated accordingly.

Cons:

Overall competence of the internal staff is quite low. Additional problems are created when attempting to resolve simple issues related to invoicing, wire payments, etc. The website is also inaccurate, along with the corresponding links being provided. English is also a problem when speaking with customer representatives. Blackbaud has many areas of improvement and if given the choice, I would not engage them in the future.

Reasons for choosing Blackbaud Tuition Management

Sales/Marketing

Rebecca H.

Verified reviewer

Education Management

201-500 employees

Used daily for more than 2 years

Review source

Reviewed May 2022

Review

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

The amount of detail I can record in the system.

Cons:

All the manual entries. It would seem there would be a way to import data and the system should be intuitive enough to disperse billing.

Lisa O.

Verified reviewer

Education Management

51-200 employees

Used daily for more than 2 years

Review source

Reviewed May 2022

smart tuition original user

it is a great student billing software for the size of our school and easy to use with our specific and special needs for billing.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

easy to navigate - user friendly for both staff and parents

Cons:

not enough reports to choose from. cannot choose date specific reports.

Reasons for choosing Blackbaud Tuition Management

seemed like a good fit for our needed use

Reasons for switching to Blackbaud Tuition Management

needed a more tuition billing specific product with our growing school / student numbers

Darrell B.

Verified reviewer

Education Management

51-200 employees

Used daily for more than 2 years

Review source

Reviewed May 2022

good software, great customer support

overall a good experience and excellent customer support!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use, dashboard to highlight potential issues, Buy Now/Give Now are great features for tracking events that include ticket sales, etc and provide ease of payment for purchases and donations.

Cons:

solution for invoicing childcare fees billed weekly vs tuition that is billed monthly could be better

Geraldine G.

Verified reviewer

Accounting

51-200 employees

Used daily for more than 2 years

Review source

Reviewed May 2022

Blackbaud Tuition Management Review

We are in the midst of trying to resolve how to reconcile BTM to our GL with the Accounting team at BTM. Since this is not included via Customer Support, we elected to pay for consulting.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The product is easy to use. Generating reports is an important aspect of this software.

Cons:

I am still learning new tasks now that Blackbaud is providing webinars on different tasks. These webinars are very helpful.

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