MakePlans 2026: Benefits, Features & Pricing

Name: MakePlans
Rating: 3.8 (5 reviews)

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

MakePlans

3.8

(5)

Pricing

Starting at $9.00 per month

About MakePlans

MakePlans is a cloud-based, simple-to-use solution, which allows customers to book online. Businesses can accept appointments and have customers sign up for events/classes.

Teams get their own booking site while MakePlans takes care of sending SMS reminders, accept payments, and a complete overview of all bookings. For more complex requirements, enterprises can use the API or one of the many integrations.

MakePlans Screenshots

MakePlans Pricing and Plans

Starting price: $9.00 per month

Free Trial

Free Version

Basic

$9.00

usage based, per month

No plan information available

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MakePlans Features

Popular features found in Reservations
Booking Management
Calendar Management
CRM
Customer Support
Group Reservations
Inventory Management
Mobile Access
Promotions Management
Rate Management
Reporting/Analytics
More features of MakePlans
Access Controls/Permissions
Activities Booking
Activity Dashboard
Alerts/Notifications
API
Appointment Management
Availability Management
Billing & Invoicing
Booking Notes
Calendar Sync
Client Database
Client Management
Client Portal
Confirmations/Reminders
Credit Card Processing
Customer Database
Customer History
Customizable Branding
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Email Templates
Event Scheduling
Group Scheduling
Multi-Language
Online Booking
Online Payments
Payment Processing
Real-Time Updates
Recurring Appointments
Reminders
Reporting & Statistics
Room Booking
SMS Messaging
Third Party Booking
Third-Party Integrations
Website Integration

MakePlans Integrations

PayPal Enterprise Payments

24SevenOffice

Campaign Monitor by Marigold

Zapier

Mailchimp

MailerLite

See all 14 integrations

MakePlans User Reviews

Overall Rating

3.8

Ratings Breakdown

40%

20%

Secondary Ratings

Ease of Use

3.4

Value for money

3.3

Customer support

3.4

Functionality

3.8

Have you used MakePlans and would like to share your experience with others?

Ben A.

Events Services

2-10 employees

Used daily for less than 2 years

Review source

Reviewed February 2018

Very easy to use online booking application

Customers can easily book online with us and we have all our customer info synced over to our other tools thanks to the integrations in MakePlans.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very easy to use and lots of integrations. We set up using Stripe to get payments before a booking is made and it was set up in just a few minutes. Everything is understandable yet there is lots of ways to tweak how the app works.

Cons:

The support site is lacking a bit. Also phone support isn't always responsive

Vendor Response

Thanks for the feedback Ben :D Sorry if we didn't respond to your phone call. We usually respond quickly over chat and email - please contact us on makeplans@makeplans.net for any questions.

Replied July 2021

Daniela M.

Verified reviewer

Education Management

Self-Employed

Used weekly for free trial

Review source

Reviewed July 2022

Simple for admin, intuitive for users, brilliant customer support

I'm a teacher and I needed a solution for managing the bookings of my online classes. I found MakePlans reliable and simple to use. Excellent customer support: they're always there to help and they are happy to meet my needs with further customisation.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Simple to set up. Intuitive for users to book appointments. Also, customer support is really excellent!

Cons:

Layout is nice and clear, although maybe a bit too basic.

Reasons for switching to MakePlans

I found 10to8 more complicated to set up.

Vendor Response

I'm so glad that you are happy with MakePlans, Daniela :)

Replied July 2022

Abid J.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for less than 12 months

Review source

Reviewed November 2021

Integration Issues Blocking Appointments

MakePlans had caused many issues as they randomly block our appointments for hours for no obvious reason costing us significant business.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

N/A. Really there is nothing outstanding that MakePlans provide. There Cusomer service is lacking.

Cons:

Customer service is lacking. The software provides wrong info and is artificially blocking appointments. This issue is costing us significant business. MakePlans didn’t solve the issue in spite of being contacted about several times.

Reasons for choosing MakePlans

We wish out IT partner has selected a different partner. MakePlans, while seems like a cool idea, is certainly not equipped to handle real life issues and provide professional customer support. They don’t even have a customer service phone number available to us!

Vendor Response

Sometimes software has bugs. Unfortunately Abid encountered an issue with our booking site when using a certain time zone under specific circumstances. As this customer was using MakePlans through a partner who was using our API it was a bit difficult to pinpoint who was to blame and to replicate the issue. So it took longer than expected to fix this issue. But it only took 3 days. I understand the frustration of the customer but I hope they understand that sometimes bugs can be difficult to investigate when only one customer is facing the issue. I wish we had spotted the error immediately but I am glad that after the 3 days the problem was fixed and that the customer was able to use MakePlans and continued to use MakePlans to this day. I hope the customer has changed their opinion about the service since this review.

Replied July 2022

Sunitha R.

Verified reviewer

Computer Software

1001-5000 employees

Used weekly for less than 6 months

Review source

Reviewed July 2021

Excellent tool for reservations

Over all great application for keep track of your events and reservations.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Most like about this application is its way track of my reservations and appointments and give me notifications ahead of time.

Cons:

Least like is its free trial time,it would be great if it provides more time with a free trial so that we can get used to this application.

Vendor Response

Thanks for your feedback Sunitha :) We can extend the trial period if you need more time (Just send us your account name and I can arrange it). Btw this is also mentioned in the email we send before the trial expires.

Replied July 2021

Ruth S.

Verified reviewer

Consumer Services

Self-Employed

Used daily for less than 6 months

Review source

Reviewed July 2020

There are better

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It does the basics but there are more services out there that can do more.

Cons:

It is hard to navigate. not user friendly

Vendor Response

I'm a bit confused about this review. This person emailed us saying this: "I forgot to cancel the free trial. I didn't use the service. Could I please receive the refund as a goodwill gesture?" Yet she wrote a review (after she was given a refund) about using the service. So either she lied to us about not using the service to get a refund or this review is not based on actual usage. We welcome any constructive feedback, also public reviews, but please keep in mind that there is a real person on the other end and a small business that has to pay bills. Also I want to add that we do not require credit card details for using our trial. If anyone wants to try out MakePlans please do so fully free or charge. If you have any further questions please email me (founder of MakePlans) at espen@makeplans.net

Replied July 2021

Showing 1 - 5 of 5 Reviews