Shop4D 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Shop4D

5.0

(13)

Pricing

Starting at $399.00 per month

About Shop4D

Shop4D is a repair shop management system that streamlines every phase of the production pipeline. The solution caters to auto repair shops of all sizes and helps increase business efficiency, productivity and profitability.

Key features include parts sourcing, digital inspections, customer communication and accounting. Shop4D also provides real-time metrics and analytics. Its RPM ToolKit gives owners and managers instant access to crucial KPIs that allows them to monitor and optimize their operations.

Shop4D Screenshots

Shop4D Pricing and Plans

Starting price: $399.00 per month

Free Trial

Free Version

Apprentice

$399.00

flat rate, per month

Plan includes:

Integrated Parts Ordering
Digital Vehicle Inspections
Tech Support
Weekly Live Training
QuickBooks Integration
Customer Texting and Emailing
Invoice Scanning
RPM ToolKit Reporting Suite
Profit Diagnostics
Accounts Payable

Journeyman

$749.00

flat rate, per month

Plan includes:

Integrated Parts Ordering
Digital Vehicle Inspections
Tech Support
Weekly Live Training
QuickBooks Integration
Customer Texting and Emailing
Invoice Scanning
RPM ToolKit Reporting Suite
Profit Diagnostics
Accounts Payable

Master

$1,097.00

flat rate, per month

Plan includes:

Integrated Parts Ordering
Digital Vehicle Inspections
Tech Support
Weekly Live Training
QuickBooks Integration
Customer Texting and Emailing
Invoice Scanning
RPM ToolKit Reporting Suite
Profit Diagnostics
Accounts Payable

Premier

$1,399.00

flat rate, per month

Plan includes:

Integrated Parts Ordering
Digital Vehicle Inspections
Tech Support
Weekly Live Training
QuickBooks Integration
Customer Texting and Emailing
Invoice Scanning
RPM ToolKit Reporting Suite
Profit Diagnostics
Accounts Payable

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Shop4D Features

Popular features found in Auto Body
Billing & Invoicing
Customer Database
Labor Rates
Parts Management
Quotes/Estimates
VIN Decoder
More features of Shop4D
Accounting
Activity Dashboard
Alerts/Notifications
API
Appointment Management
Appointment Scheduling
Chat/Messaging
Communication Management
Contact Database
Cost Tracking
CRM
Customer History
Customizable Reports
Data Import/Export
Document Management
Electronic Payments
Electronic Signature
Employee Scheduling
Employee Time Clock
Estimating
Inspection Management
Inventory Control
Inventory Management
Invoice Management
Job Costing
Job Tracking
Labor Cost Reporting
Maintenance Scheduling
Marketing Management
Multi-Location
Order Management
Payroll Management
Performance Metrics
Point of Sale (POS)
Prioritization
Progress Tracking
Purchase Order Management
QuickBooks Integration
Records Management
Reminders
Repair Tracking
Reporting & Statistics
Scheduling
Service History
SMS Messaging
Third-Party Integrations
Time Tracking
Transaction History
User Management
Vehicle Information
Vehicle Tracking
VIN Lookup
Workflow Management
Work Order Management

Shop4D Integrations

QuickBooks Desktop

QuickBooks Online

AWS Amplify

AWS CloudFormation

Fleetio

Epicor Catalog for Automotive

See all 8 integrations

Shop4D User Reviews

Overall Rating

5.0

Ratings Breakdown

100%

Secondary Ratings

Ease of Use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

NaTasha H.

Verified reviewer

Automotive

2-10 employees

Used daily for more than 2 years

Reviewed July 2022

If you are serious about your business, this is the program for you

I am a frothing at the mouth avid fanatic of this software. I've literally kicked a rival company out of my shop because I told him, we are lifers. I genuinely feel like the team there care about our business and really want the best, from [SENSITIVE CONTENT] and my boys [SENSITIVE CONTENT] at Tech Support. I cannot believe we ever managed with Mitchell. I've sung my praises for this software to everyone in my 20 group and all of my friends in the industry. Its slick, it's modern, and it works. And it keeps working because they keep tweaking it and LISTENING to their users. Other companies in other industries should take notice!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love how easy this is to use. There's a learning curve, but after you learn, it's easy. I love that they have weekly trainings so I can learn what new features came out. I feel that there is support in place, I never feel alone. When I utilize the tech support I am grateful that they are stateside and speak clear and perfect English. They are always so helpful too and I feel like they are my friends. I lovingly call them my NerdHerd and contact them anytime I have a question or need a quick reminder on how to do something. I've never felt talked down to, I've never felt rushed or ignored when I needed help. Having this software really gave us a great view on where our weaknesses were so we could address them. The reports are the most robust I've seen! I feel like we know everything about our business. We are on track to meet some serious goals and I feel like this software was the last piece of the puzzle we needed to really get where we want to be.

Cons:

The hardest part of this software was learning this software. I'm highly skilled in the computer area and I struggled a little in the first week. After 4 weeks I had the complete hang of it (or so I thought) then I did a training session and learned way more! Switching from Mitchell to Shop4d was difficult but so worth it!! I'd never go back.

Reasons for choosing Shop4D

We wanted something modern with serious metric tracking so we could get serious about our business. Shop4d checked the right boxes.

Reasons for switching to Shop4D

We wanted something modern with serious metric tracking so we could get serious about our business. Mitchell failed on all accounts, Shop4d checked the right boxes.

John P.

Verified reviewer

Automotive

2-10 employees

Used daily for more than 2 years

Review source

Reviewed October 2024

BEST SHOP MANAGEMENT SYTEM EVER!

The owners and managers of this company are top notch [sensitive content hidden], caring individuals. Their technical assistance staff will help with ANY I.T. ISSUES (and I mean any issues) They helped me with uploading firmware on my game trail camera when I was unable to get it done!!!!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

EVERYTHING!!!! This platform helped us double the productivity and sales in our automotive shop in two years. VERY EASY TO USE - all in one shop management system from managing workflow to accounting to inventory to monitoring employee production - ALSO BUILT IN TRAINING PODCAST & MORE.

Cons:

THAT I PROCRASTINATED ABOUT SWITCHING TO THIS SHOP MANAGEMENT SYSTEM.

Reasons for switching to Shop4D

efficiency - digital vehicle inspection integration - more features and benefits

Alex B.

Verified reviewer

Automotive

2-10 employees

Used daily for more than 2 years

Review source

Reviewed November 2024

Thanks Shop4D

I started using Shop4D within a year of when they opened for business. I was struggling because of family health problems. I was close to shutting the doors because I couldn't do everything. Shop4D made it possible to run the shop more efficiently and productively. In 0ver 20 years I used several different big name POS systems and none of them seemed to care about my situation, just cared about getting paid for using their product.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Where do I start? The software is intuitive and easy to use. It realigns the relationship between the tech, the service writer and the customer. Estimates are more accurate to start with because the person that is working on the car knows what is needed, the service writer isn't guessing as to what parts are needed and isn't guessing if the labor guide is right or wrong. The software is completely integrated. The shop management (with integrated RPM tool kit), point of sale, digital inspection, marketing and diagnostic information is genius. Gone are the days of trying to get different software to play nice together. Also gone are the days of different vendors blaming the other one for a problem, it's so nice. Being able to compare parts prices and availability within seconds is genius!!! I LOVE that feature. The software is not perfect and needs to be tweaked (all software is like this) and guess what? You see something that could be improved, or would help your particular shop. You bring it up to tech support, they take the time to look it over and more often than not you get a notice in a few days saying, that the change has been made. The folks at Shop4D have always checked in with me to see how we are doing and to see if there is anything they could do to help. The feeling is more like friendship.

Cons:

Having get buy in from some employees for the tech to do the service writers job. Some techs are so set in their ways that they don't even consider that taking the time to make part of the estimate themselves actually allows them to make a better living. Some writers don't like the techs having a hand in the process because a tech just shouldn't be involved. I've heard both of those arguments. in the end the people on my team now are making a better living and I feel that our customers are getting a better over all service.

Reasons for switching to Shop4D

Mitchel had too many glitches and was too expensive.

Tom W.

Verified reviewer

Automotive

2-10 employees

Used daily for more than 2 years

Review source

Reviewed October 2022

Game Changer

I started as an APM RPM Toolkit customer. The knowledge and monitoring was so critical. Learning what numbers made a difference to success. I was fortunate to have found the courage to not be scared and learn things that I can do better. When Shop 4D was released, it was a no brained for me. After seeing what monitoring did, to be able to implement real time monitoring and be able to make changes he literally turned my business into a business. The 4D team has the most amazing in house tech support. I don’t know where my business would be but I guarantee it wouldn’t be where it is. It is life changing and I’m grateful every day for the opportunities that have come my way. Shop4D is an opportunity to shortcut the road to success. To have all of the business data, customer data and employee data all in one easy to navigate limitlessly functional and loaded with more features that are actually needed in this line of business is unlike any other that I’ve seen. Don’t be sold by imitations and inferior sales tactics. Go for the win!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The layout and the process really make business efficient and, for lack of a better word, easier for all!

Cons:

I can’t think of any at the moment. It’s a hard question to ask when you love it all so much.

Reasons for switching to Shop4D

Rpm tool kit user when 4D was released and it was a no brained after seeing the success and positive changes in the program.

Joshua W.

Verified reviewer

Automotive

2-10 employees

Used daily for less than 2 years

Reviewed October 2022

The Full Package

Completely Satisfied.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Shop4d is game changing. It is like drafting the number one pick for a struggling team. It provides organization, transparency and profit management in one package. It also includes full CRM capabilities, as well as the tools to set targets, monitor progress and learn how to affect the most critical key performance indicators. It was easy to integrate into our shop because the Shop4d technical support and onboarding teams are well-trained and prompt in all that they do. Simply put: Shop4d is the full package for auto repair business management.

Cons:

I once believed Shop4d to be expensive. Compared to some point of sale programs for auto repair, it has the highest cost. Now I believe that using another management program will cost your company more than the monthly subscription to Shop4d: Shop4d will find you money to make. I wish that there was a website integration feature so that the program synchronized with a company website planner where clients could reserve appointments online. Management would monitor the calendar to approve, deny or change appointments based on availability. It would certainly eliminate data entry on my end when clients send email appointment requests and ultimate save time.

Reasons for switching to Shop4D

I believe in the RPM Toolkit and having my point of sale program synchronize with it was crucial. I wanted a more streamlined ability to send work to technicians, have the inspection report completed (with pictures!) and sent back for an easy estimate build using Shop4d's AI. Saves me hours every day.

Joe P.

Verified reviewer

Automotive

11-50 employees

Used daily for more than 2 years

Reviewed June 2022

One Stop Shop Management System

Overall Shop4D has changed our lives, not just mine, it has change all of us. Our Shop is a better place to work, our customers get a better finished product, Shop4D support is by far the best support in the world. WE have never ask for help and not had a return in less that 5 minutes with resolution every time, Our overall experience is AWESOME!!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We previously used five different sources of software to manage our business, and then it was a labor to coordinate the information. Shop4D does all that we were doing plus much more and it is all sync'd and coordinated every single day. That gives us the ability to manage our efforts and direct them to improvement, which we do daily with all workers and staff. It has made a huge difference.

Cons:

It would be nice to be able to toggle repair order to an estimate, we can change from the estimate to a repair. When I find something I do not like, I suggest an improvement to the development team and so far in the last four years of use, they have made changes and repairs to my requests.

Reasons for choosing Shop4D

Shop4D was a better bang for the buck, it had an internal marketing module, it sync'd with our accounting system, and most of all the support team was live and very helpful, and they still are four years later.

Reasons for switching to Shop4D

We were using 5 different software to manage our store at a cost of about $2400 a month and it was a lot of work to get the financial information needed to run our store, We switched to 4D and save a lot of money and we now us one software and it is sync'd and coordinated every single day. Accurate and transparent clean information lets us mange our shop to a higher level of performance than ever before.

Joseph S.

Verified reviewer

Automotive

11-50 employees

Used daily for less than 12 months

Review source

Reviewed May 2022

Great software. Wouldn't use anything else

From the people to the software... all of it is top notch.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

There are so many features it would be impossible to list them all. This software was designed by shop operators. It's extremely impressive. The transition was very smooth from our old POS.

Cons:

Give me time to try to come up with one.

Reasons for choosing Shop4D

We tested and paid for All Data. There is no comparison. We never took the dive into All Data because it just wasn't up to par.

Reasons for switching to Shop4D

RO Writer is very old technology. We needed what shop4d offers.

Jason V.

Verified reviewer

Automotive

11-50 employees

Used daily for more than 2 years

Reviewed July 2022

Wish I had found it sooner!

I love shop 4D, the company is great, lead by great people. They offer everything from shop management, to marketing, to coaching. We made the switch a few years ago and have not looked back!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

1. Workflow management. The RO has multiple stages that it flows through so everyone knows where the Vehicle and repair is at at all times. The technicians individual pages are laid out in an easy to use and understand way so they know what needs to be looked at, what is waiting on parts or waiting on an approval from the customer, and what is ready for repair. As soon as they mark it complete it shows up as ready to roll on the service writer screen so we know it is ready to call for payment and pick up. 2. Estimation. Has multiple labor rate guides built in to the program so the technician can see what times are required and choose the best labor operation, they can even choose which parts they want so they get the correct part the 1st time everytime! 3. Parts look up. Can get all of your top suppliers (oem & aftermarket) loaded in the the program so you can compare pricing at a glance to see who can get it quickest and at the best price for you and your customer 4. Reviews. built in Google review request button so you can send a link to your customer right away 5. No more paper storage. The system is cloud based so you no longer need to keep hard copies of paperwork because we capture a signature digitally for pickup and it saves right to the Repair Order. You can even send invoicing and payment request through the program so that the customer can pay online just in case they cannot make it in for in person pickup. 6. IT support. Usually respond within minutes online!

Cons:

At the moment nothing! Everything works great, if there is ever an issue their IT support team is on it immediately via the chat function built right in to the program. No need to call and wait on hold, they are so responsive it is amazing!

Reasons for switching to Shop4D

Using one provider for multiple facets of business helps streamline costs and procedures.

Daris D.

Verified reviewer

Automotive

2-10 employees

Used daily for more than 2 years

Reviewed June 2022

D's Auto & Truck Repair experience with Shop4d

The reason I say this is the best tool we have put in the shop is we have grown immensely. We see the possibility of much more growth! By cutting out and eliminating steps of hang up and confusion (Shop4d does this) we can focus on what we do best, fixing cars. I felt we were at the top of our growth before moving to Shop4d, we have almost doubled our sales since the move. On top of that I have struggled to find experienced staff, so I have brought in green advisors and techs to run though the training process. We quickly bring the new hires up to speed and they can learn how to be really good at what they do. The weekly training and the built in training is amazing!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love the program because it has been the best tool (investment) I have made. There is not a better tool that I have purchased to get this rate of return (ROI) on this than anything else I have purchased! The techs love the ability to cut down there required steps, and the data that they can quickly reach. The advisors are able to quickly fix problems, source parts and communicate, resulting in better sales! The techs are getting more work done which means they are making more money! Also the tech support from shop4d is amazing, when we have a problem they are on it immediately and have it fixed!

Cons:

I do not have complaints. We have helped make this software better as have other users. We may make suggestions and they listen and come up with great ways to cut out steps and make the program better for all users! Also if we ask a question or have an issue they will improve on that to develop a better way of doing it, many times with out needing to ask.

Reasons for choosing Shop4D

Like the comments in making the switch, we knew this would be a great product unlike the other software companies that do not live out the day to day struggles of a shop.

Reasons for switching to Shop4D

We switched programs because we know that Shop4d has a shop they use there product in. This means they see where there is room for improvement everyday. Because they are a shop that built a program to reduces chaos and confusion, increase efficiency, and customer satisfaction, I know this is the best option for us. The support is amazing. No question is to small or big to ask, training is unlimited, there is a commitment to excellence, the people at Shop4d care and love the job they do!

Alan H.

Verified reviewer

Automotive

2-10 employees

Used daily for more than 2 years

Reviewed June 2022

Shop 4D is a game changer!

Efficiency! Efficiency! Efficiency! Each employee is simply able to do more because of Shop 4D. EVERYTHING is in the program. My techs spend less time with all of the tasks that are not wrenching on cars. You know, wrenching on cars, the time we get paid for! My writers fly through estimates. I watch in awe of how quickly an estimate is written now. Digital inspections not only greatly increase the customers understanding and approvals, but they also lower our liability. I only wish I would have made the change years ago! One more thing. very important. With Shop4D, I feel like I am a part of something. Might sound cheesy, but it truly is a family.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We are all creatures of habit. I did not want to change a system I had been using for decades. However, Shop4D has been a game changer for my business. The Shop4D made the change over easy. Any time we had questions they were answered immediately. It took little time for my employees to find their way through a very friendly system. So I would say what I like best is how easily Shop4D and the team made the transition. It was my biggest concern and it was erased. The other thing I will say that I like the most is how it is constantly improving and getting better. Our ideas are listened to and feature are built based off of that. It is really cool to be a part of.

Cons:

Well, I had to think a minute hear. I hate to be a downer here but...… I really hate the taxes I have been having to pay since making the change. I mean I have multiplied the taxes several times and it really is painful. Of course the profits are good. But taxes! Dang!

Reasons for switching to Shop4D

I was questioning the customer service and apathetic response.

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