About DiCentral

DiCentral is a cloud-based solution designed to help businesses manage the entire supply chain lifecycle through electronic data interchange, accounting, warehouse management, dropshipping, and more. It is suitable for businesses in third-party logistics, distribution, automotive, manufacturing, IT, finance, e-commerce, merchandising/retail, plus other industries.

Key features include data format translation, forecasting, EDI testing, multiple messaging formats, exception management, and order fulfillment/tracking. Teams using DiCentral can automate processes for handling transaction data, inventory control, and product quality to enhance customer experience and profitability. Additionally, the centralized platform allows enterprises to consta...


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10 Reviews of DiCentral

Average User Ratings

Overall

4.2 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(3)

3

4 stars

(6)

6

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 10 of 10 results

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June 2018

User Profile Picture

Sathish Kumar from Linamar Corporation

Verified Reviewer

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2018

Brilliant. The support team is enormously helpful, understanding, and flexible.

Does not applies

Pros

It's user friendly, simple and productive! We have been using this software for about 3 years now. Overall, we are very pleased with the system, and we cannot imagine trying to conduct our daily business on any other software. Pros - Very powerful, scalable - Excellent customer service for implementation AND ongoing needs - Quick adoption for new employees

Cons

Ship Notice/manifest is little complicated for the new users Once the order line is used for the shipment, It should automatically grey out in order to avoid errors

December 2019

Faiza from Capacity LLC

Company Size: 201-500 employees

Industry: Warehousing

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

4.0

Functionality

4.0

December 2019

Di Central Consumer Review

2) Lead time for implementing UK retailers 3) EDIFACT Mapping 4) Sometimes a lot of resources and time is spent in explaining things to di central team in order to get things done

Pros

1) DiWeb turnaround feature is easy to use and understand 2) Customer Support mostly is very responsive 3) Maps customization for US X12 retailers is also great 4) Option to hold data in draft mode is also available 5) Option to print Packing Slip and GS1-128 label is also available

Cons

not much that I can think of at the moment.

Reasons for Choosing DiCentral

This was to implement dropship retailers that are setup via Commerce Hub

November 2018

Jon from Koolatron Corp.

Company Size: 51-200 employees

Industry: Consumer Goods

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

3.0

Customer support

1.0

Functionality

4.0

November 2018

Extensive Unfunctional Functionality

Overall, you can do all the tasks that you are required to do, and the reach of this EDI is extensie. Unfortunately, the program appears outdated, aside from the look and feel of the UI, there are limitations to certain functions in the program, which can sometimes spend more time than what would generally be required. Should some of the features be refined, the EDI could be quite good.

Pros

The functions and reach of the program was good, many options are provided in terms of the task you are trying to complete on DiCentral. Extensive records are kept, including a user history, which is convenient to recall when you need to trace prior steps.

Cons

While there are numerous functions, those functions are sometimes dysfunctional, if that makes sense. For instance, creating and submitting advanced shipment notices is rather antiquated, as you need to manually type out the dimensions for each line, as opposed to entering the dimensions for each item and having those dimensions applied to the relative items on the relative lines. The UI is also fairly outdated, but this is more of an aesthetic preference, but it can sometimes lead to navigating being rather complicated.

April 2020

Kevin from The NOCO Company

Company Size: 51-200 employees

Industry: Consumer Electronics

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

April 2020

DiCentral Web Forms, Integration and Support

Very positive experience so far. NOCO has been partnered with DiCentral for a little over a year and we have been able to add more than 10 trading partners to the system, 4 of which will be integrated with our ERP.

Pros

Easy to use, integrates with SAP ByDesign, connections to many trading partners already exist so there is less time getting set up with new customers for our company.

Cons

Takes a little time to get used to the navigation screens.

Reasons for Switching to DiCentral

The main reason was the capability to integrate with SAP ByDesign. DiCentral already had "connectors" to SAP ByDesign pre-built. I did not want to start from scratch with our previous EDI provider. Cost was a secondary consideration.

Response from DiCentral

Replied April 2020

Thank you Kevin for taking the time to review DiCentral. Appreciate your feedback and all the details you provided.

December 2019

Jenna from Trimax

Company Size: 11-50 employees

Industry: Wholesale

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

3.0

Functionality

4.0

December 2019

12/2019 Trimax Review

We had an issue with submission vs receive date on a PO. Otherwise, we haven't had many issues.

Pros

Cost compared to others. Pretty easy to use/navigate.

Cons

Search feature (by quarter) and format on some docs

Reasons for Choosing DiCentral

Probably mostly based on price given we only had a few trading partners at the time

Reasons for Switching to DiCentral

User interface/online accessibility, quicker exchange of data

November 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

4.0

Functionality

5.0

November 2018

Good Service Provider, but improvements are needed

Overall it's positive and I find the majority of their CS reps professional and responsive. There are times though that like most service providers these days, DiCentral has outsourced live CS out of the country. That unfortunately, creates difficulties in communicating with reps who may have a very heavy accent, or who may not grasp the intricacies American English

Pros

It's relatively easy to navigate. The screens are pretty well laid out and the data has always shown to be accurate.

Cons

There are times when exporting a large number of PO's from a major department store who sends over PO's for each door, and you want to check your data, it can take an exceptionally long time to get that data out of DiCentral.

December 2018

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Katie from Crane USA

Verified Reviewer

Company Size: 11-50 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2018

The Best!

Pros

We have been working with DiCentral since 2006. They helped us in the beginning we we started our brand and has continued to be a supportive and proactive in the changing retail climate.

Cons

Overall their customer service is stellar. I sometimes I wish the problem, when we have one, could be fixed quicker.

Response from DiCentral

Replied January 2019

Thanks Katie! We enjoy working with Crane USA as well and look forward to continuing to grow together. I will pass along your feedback to our team.

January 2018

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Michael from Quick Cable Corporation

Verified Reviewer

Company Size: 51-200 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

3.0

Functionality

5.0

January 2018

Good EDI Partners

Allowed us to integrate our EDI products into our ERP system with customers that require it.

Pros

Di Central provides a good service for small companies looking to integrate with in house software or process EDI Documents via the web.

Cons

Working with the company to add new partners sometimes takes a very long time. Other than this, once things are set up they work great.

November 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

November 2018

Review as vendor receiving data from customer

Pros

We receive regulary maintenance notification, with scheduled mainteance outside of regular operation hour, which is good to keep system up to date without making process down.

Cons

It would be good to be able to specify that if the maintenance is not in a specific range of time, that we don't wan't those notifications.

June 2018

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Simran from Strellson Canada

Verified Reviewer

Company Size: 11-50 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2018

Working with DI central has been easy.

Ease of working..!

Pros

The multiple way it gives you as an option for packing is great . Second best part of the software is its capabilities to create back orders.

Cons

At the time of invoicing you have to manually edit the qty even if you have short shipped at the time of packing.