Tresta 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Tresta

3.0

(3)

Pricing

Starting at $25.00 per month

About Tresta

With mobile and desktop capabilities, Tresta is a cloud-based business phone system that provides unlimited calling and texting from on-the-go and call scheduling and routing at the desk. Key features include dynamic caller ID, auto attendants, custom greetings, and call analytics.

With Tresta, users can instantly add any phone number and other contact information without wasting any time for calls. Tresta synchronizes all contact and call inbox information across all devices making it easier to manage all data with one centralized system. For mobile calling and texting, Tresta is able to separate business calls and texts from personal communication with dynamic caller id which allows users to identify incoming calls and texts with Tresta's notification system.

Users are also able to set-up custom greetings on any device and implement auto-attendants to help guide and route callers to any pre-configured destination. In addition, Tresta also provides configurable service menus to automatically route and forward calls to any department, team, individual, or sub menu. For reporting capabilities, Tresta allows users to view and generate real-time call statistics and historical su...

Tresta Screenshots

Tresta Pricing and Plans

Starting price: $25.00 per month

Free Trial

Free Version

Basic

$25.00

per user, per month

No plan information available

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Tresta Features

Popular features found in VoIP
Caller ID
Call Monitoring
Call Recording
Call Routing
Computer Telephony Integration
Contact Management
IVR
Mobile Access
SIP Trunking
Voice Mail
More features of Tresta
Access Controls/Permissions
Automated Attendant
Call Logging
Call Reporting
Call Tracking
Call Transfer
Chat/Messaging
Communication Management
Contact Database
Customizable Reports
For Cloud Phone Systems
Multi-User Collaboration
On-Demand Recording
Pre-recorded Messages
Real-Time Analytics
Real-Time Monitoring
Real-Time Reporting
Reporting/Analytics
Reporting & Statistics
Ring Groups
Role-Based Permissions
SMS Messaging
Unified Communications
Virtual Call Center
Virtual Extensions
Voicemail Transcription
VoIP

Tresta User Reviews

Overall Rating

3.0

Ratings Breakdown

67%

33%

Secondary Ratings

Ease of Use

3.7

Value for money

3.0

Customer support

3.0

Functionality

3.7

Have you used Tresta and would like to share your experience with others?

Samuel A.

Verified reviewer

Real Estate

2-10 employees

Used daily for less than 2 years

Review source

Reviewed April 2021

The almost perfect Virtual Phone System.

We had an overall great experience with Tresta. Tresta is the first auto-attendant Virtual phone system we've ever used. We were able to route calls to the needed staff members, which makes us more efficient in our business.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Here are the Pros. 1. It's relatively inexpensive when compared to other similar Virtual Phone System 2. Tresta offers amazing features such as Auto-attendant, Call Forwarding, Mobile App, Call Recording, Voicemail system, among others. 3. Tresta offers a 30-day free trial. Not many offer that much. 4. Tresta's customer service is quite good. You'll often get a quick response by chatting them up on the desktop. 5. You can set the Caller ID either to your business number or your caller's number whenever a call comes in through Tresta. I'm sure I probably missed a couple of other pros. The bottom line is that Tresta is an overall good software. Its overall effectiveness depends largely on what solution you are looking to solve with a Virtual phone system.

Cons:

What constitutes a con differs from user to user. The truth is, our needs as a business grew beyond what Tresta had to offer, but that doesn't mean other businesses won't find Tresta's features sufficient. The most glaring con irrespective of your business need is that You don't get notified of all calls. You'll only be notified of calls that make it through your greeting message or auto-attendant settings. Basically calls that ring. If someone calls and drops the call after a few seconds without ringing, you'll not be notified at all. You would need to log into the app via desktop to see this. Hopefully, the Tresta team can improve their system to notify users of all calls.

Verified

Reviewer

Marketing and Advertising

11-50 employees

Used weekly for more than 2 years

Review source

Reviewed December 2020

Almost what I need

Overall, it does the job because we do VERY LITTLE phone communcation as a business. We will be moving on from Tresta though as we continue to grow.

Ratings Breakdown

Ease of use

Functionality

Pros:

Call forwarding to my personal phone is the single reason we purchased Tresta. There's no need to have a dedicated phone for business use, especially as a remote company. I do like that callers don't have the awkward time on hold that they would have when we used to use Google Voice.

Cons:

The app has been buggy at times, and I have no idea when a call comes through if it came through Tresta or not. I want to know if it's a business call or a personal call when I see the caller ID.

Donna T.

Verified reviewer

Real Estate

2-10 employees

Used daily for free trial

Review source

Reviewed February 2022

Tresta Trial Review

Although the service reps are pleasant on the phone, their assurances of finding resolutions to texting issues went unanswered and their customer support is very poor; also, they don’t have weekend support for subscribers.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Relatively easy to register There’s nothing else to add here…

Cons:

The local number Tresta assigned to my business wasn’t functional with the majority of text messaging- Very disappointed in lack of customer support after promises of prompt attention and resolving the issue ( which was never done)

Reasons for choosing Tresta

To see if it would simply work as an alternative local number for marketing purposes and it failed miserably.

Showing 1 - 3 of 3 Reviews