MemberTies 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

MemberTies

4.5

(26)

Pricing

Pricing available upon request

About MemberTies

MemberTies is an on-premise membership management solution designed to help fitness clubs, churches, hospitals, homeowner associations and other organizations handle payments, contacts, groups, activities, documents and more. Professionals can create item categories with comments to maintain a record of members' achievements or roles on a unified platform.

MemberTies allows sports clubs to create mailing labels, rosters, photo IDs or business cards and store members' details such as name, images, occupation information, emails, addresses, websites, telephone numbers and references in a centralized repository. Churches can assign specific members to sub-groups and track event activities including location and time details. Additionally, managers can format documents by adding bullets points, tables, numbering and paragraph styles.

Using MemberTies, clubs can maintain and print to-do lists and gain visibility into due payments, donations and members' birthdays, among other metrics through reports. The product is available on a license basis and support is extended via documentation, phone and email.

MemberTies Screenshots

MemberTies Pricing and Plans

Starting price: $99.00

Free Trial

Free Version

Standard

$99.00

flat rate

Plan includes:

Administrator Account
Associate Files to Member and Group Records
Autodial Telephone Numbers (With Modem)
Automatic Backup Reminders (User-Defined)
Automatic Logoff (Kiosk Mode)
Automatic Logon (Preference Setting)
Basic and Advanced Search Options
Built-In Help
Country Codes (User-Defined)
Database Backup

Professional

$279.00

flat rate

Plan includes:

Activity Front Desk (Supports Barcode Scanning and Rapid Check-In/Out)
Activity Front Desk (Unattended Check-In Mode)
Activity Roles (User-Defined)
Administrator Account
Associate Files to Member and Group Records
Attendance Statuses (User-Defined)
Autodial Telephone Numbers (With Modem)
Automatic Backup Reminders (User-Defined)
Automatic Dues Posting (User-Defined)
Automatic Interest Posting (User-Defined)

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MemberTies Features

Popular features found in Membership Management
Application Management
Communication Management
Dues Management
Email Marketing
Event Management
Member Directory
Member Portal
Membership Renewals
Payment Processing
Promotions Management
Registration Management
More features of MemberTies
Attendance Tracking
Billing & Invoicing
Chapter Management
Committee Management
Customizable Reports
Fundraising Management
Member Database
Membership Management
Member Types
Team Management
Visitor Management

MemberTies User Reviews

Overall Rating

4.5

Ratings Breakdown

69%

23%

Secondary Ratings

Ease of Use

4.3

Value for money

4.7

Customer support

4.7

Functionality

4.3

Mark K.

Verified reviewer

Recreational Facilities and Services

1001-5000 employees

Used daily for more than 2 years

Reviewed March 2019

Top Drawer Software for Top Drawer Organizations

As a Sportsmen's Association with more than 1700 members, discerning and understanding the consensus of membership desires is challenging. Surveys help, but tend to be skewed. With MemberTies Pro we can track what our members are doing, rather than what they say they're doing. The resulting data allows us to dedicate assets where the Association will gain the most benefit from the expenditure. We know our members better, and thus can serve them better. Also, a word about MemberTies support: Absolutely fantastic. I have dealt with lots of different software packages in my day (many unrelated to MBT subject matter) and I have dealt with good support people before, but nobody has EVER equaled MemberTies Customer Support quality. Their responsiveness is unparalleled -- I have always had a response in 24 hours or less; often just an hour or so (unless I write outside reasonable business hours). Their diligence in tracking down a problem I had was impressive, and we worked together to get things resolved and back on track. They were also extremely helpful when I needed to make changes to our database (due to poor original decision-making in our organization); the MemberTies people listened to what I needed, made the fix perfectly, and got my revised database back to me in 24 hours. I can't say enough great things about MemberTies support. They're absolutely top drawer.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

MemberTies Pro is a powerful, flexible, scalable solution for tracking membership matters. It has really assisted me, as Membership Chair, in doing my job properly and efficiently. I can track things that were difficult or impossible to follow previously, which allows me to nip problems in the bud before they fester and cause upset and bruised egos; thus helping to make the Association run smoothly. I can, with a little thought, search out any group of members I need with an easy and straightforward search protocol that's simple and intuitive to use. I can teach others to handle the software in its essentials in very short order for when I'm gone. It's a great product; better than any other I've seen or experienced.

Cons:

I'm hard put to come up with something that I don't like about the software. I've made a couple of suggestions for new features along the way, and the support people at MemberTies have incorporated them into their routine update releases. I was very surprised when that happened. I've never had a support person make changes to increase the capability of their software short of a whole new version for a whole new price. But the MemberTies people have done just that. I guess if pressed, I'd say that I'd appreciate a way to (obviously) mark files in multiple ways so that I can keep certain files separated from the rest at a glance, rather than having to open the file to verify that it contains what I want (or don't want). But this is a minor issue for me really.

Vendor Response

Thank you for your feedback! As far as marking certain records... it may be possible to create a custom field with a checkbox or whatever, and then add that field to the default view (the membership list) so it is always displayed without needing to open the record.

Replied March 2019

edward p.

Verified reviewer

Non-Profit Organization Management

Self-Employed

Used weekly for more than 2 years

Review source

Reviewed January 2023

Great software with loads of useful features

It meets our needs perfectly. When I have run into a problem or roadblock, if the help system didnt give me an answer, an email to tech support almost always did. And when I requested a simple feature (like being able to sum/average a numeric custom field, MemberTies provided it in a subsequent release.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I have used MemberTies since 2009. It provides the membership management that we need - contact info, status, custom fields, dues management. The user-defined reports (only in Pro version) provides the info we need for downstream processes (label printing, email list management, telephone committee, etc.).Having used all kinds of applications and systems since 1976, it is one of the most feature rich and well developed application that I have ever used!!! Tech support has always been responsive (less than a day) and helpful (with the answer or tip that I needed). The built-in help feature is one of the best I've ever read - with steps, images, tips, etc.I looked at 5-8 other applications and nothing came close on features we needed and at a price we could afford. And what we need is a fraction of what MemberTies provides.

Cons:

There were a few changes in the 2022 release that made a few tasks more tedious.If we needed to access it from anywhere, this wouldnt be the product that I'd choose. But we dont need online access, so it's meets our needs.

Reasons for choosing MemberTies

See above - it did what we needed at a fraction of the cost of other systems.

Yehoshua S.

Verified reviewer

Entertainment

2-10 employees

Used daily for more than 2 years

Review source

Reviewed July 2025

No Support! Very Rude people. They just cancel you if you ask for support

Rebuilding my database of over 2000 clients will take a very long time and cost me a lot of money. You can export but not the photos and not all fields. Real costly problem.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Low cost and works well for my membership needs. Using the software for almost two decades. Could not find anything to replace it.

Cons:

Almost no service. When I paid to update the software it would not activate. After two weeks of emails which they never responded to they finally responded telling me they had refunded my money and I could no longer use the software. Huge problem

Reasons for choosing MemberTies

cost was well below what others were selling but not any more.

Vendor Response

Every year or so, this customer sends angry emails saying the software does not work and he is not going to use it any more. Frequently a request for support begins with a threat to go somewhere else. In this instance, we found a single email from him caught as SPAM, with no explanation of what he was upset about this time, only threats. We did refund his renewal cost since he said he could not use the software, and offered to export his data for him so it could be used in other programs. Rather than reply or accept this offer, he wrote this review. Note that the ability to export all photos to a folder is built-in as well. Just change the preference from database to local storage and they'll all be exported to the PC.

Replied July 2025

Jon M.

Verified reviewer

Recreational Facilities and Services

501-1000 employees

Used daily for more than 2 years

Reviewed March 2019

Ccfsa sportsman club

Overall, I'm happy with the program. I would like to see the ability for a network based DB and multiple PC's log into it at same time. Email features are wonderful. Set up a template and run them when needed. The program is robust enough to do what I need but still small enough to run on a basic laptop.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Software is quite easy to follow and use. Reports are very valuable and to an extent customizable to what I need.

Cons:

When members drop off, the database cannot be compacted to reuse open numbers. The timing on renewal and drop status had some bugs in it that will put members in drop status when they are not.

Vendor Response

Hi, If you'd like the database to reuse member numbers after the member has been deleted, you need to create a list of IDs (preloaded Member IDs) so the program has a list to follow. Then it will choose the next available ID when creating a member, and put it back in the stack when the member is deleted. (Based on preference settings.) Automatic status changes should only happen when a status is set to automatically change to a new status on the expiry date (plus any grace period). So be sure to verify settings on your statuses if someone changes status unexpectedly.

Replied March 2019

Joe M.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for more than 2 years

Reviewed March 2019

REview

Good overall

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Is comprehensive. Keeps track of a lot of things and makes good reports.

Cons:

The city fill is annoying. "The value "-" is not in the city list. Do you want to add it?" That's a waste of time. Of course I want to add it. Zip codes ought to be autofilled. It should remember the zip code you entered the first time for a city and remember it. When doing report sorting, things like specifying the date are cumbersome and require too many clicks.

Vendor Response

Hi, Thanks for your feedback! The reason the City field prompts you to see if you want to add it when you type something new is because without the prompt, a typo would cause a new city entry to be created when you really meant it to be the same. Then you can't search for everyone in a particular city any more, because there are unintended variations. Fortunately, if you do intend to add the new city, just pressing Enter will dismiss the popup and add it to the list, so it's one extra keypress. A ZIP code auto-fill is something we are considering, but there are many cities with multiple ZIP codes associated with them, so it gets a little tricky.

Replied March 2019

Mary M.

Verified reviewer

Recreational Facilities and Services

11-50 employees

Used daily for more than 2 years

Reviewed March 2019

Great for Small Swim/Tennis Club

Fantastic customer service. Even if we had issues over the weekend, we could always get someone to help. Great product and great value.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We have been using Member Ties since 2005. It was easy to use and to train our Front Desk Staff. Once we started using this software to check in members, our guest fees increased by over $5K.

Cons:

When we started, they did not have the Friends/Family tab so we had to use Associated and had to create a new record with a new member number for each family member. We also wish we could take the photo for the member directly from within Member Ties. It is an extra step to take the photo and then associate with the member.

Vendor Response

Hi, If you would like to convert an existing Associated record to a Friend/Family record, there is a right-click option to do that. Just right-click the associated name, and choose "Convert to Friends/Family". If you need to do that with a large number of records, contact support and we can help do it in bulk.

Replied March 2019

David G.

Verified reviewer

Photography

51-200 employees

Used weekly for more than 2 years

Reviewed March 2019

Why MemberTies......

I was able to take the records of two organizations from spreadsheets to a membership application which provides relevant data about the organization which was unobtainable from spreadsheets. The freedom of writing your own reports and the free format fields means that two different organizations were able to have data extracted that they required and even though both were using the same MamberTies there data was vasty different but necessary for both rganizations

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

MemberTies does what it says on the tin. I am able to mnage a club with a 500 members and a club with 50 members using Member Ties. It has everything that is needed to "keep track of members", the ability to write your own reports to extract what you need from the members data base, free format fields to collect the data that yur organization requires, manage membership dues which is very time consuming and best of allcommunicate to all members using the email functionality to keep members abrest of what is happening within the organization and future events which may be f interest to members

Cons:

The one thing you have to be aware of is that this is a Membership application with email functionality not a email application with membership functionality. Sending emails to members can be a bit of a "fiddle" bur it does the job.

Vendor Response

Thank you for your feedback!

Replied March 2019

Robert D.

Verified reviewer

Museums and Institutions

2-10 employees

Used daily for more than 2 years

Reviewed March 2019

Review of Member Ties by a Aviatrion Museum

Member Ties makes membership renewal a breeze. I print letters a month ahead of time and as they are returned, I can process and see who needs a reminder.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's ability to manage a database for membership communication such as letters, e-mail and more is outstanding.

Cons:

I have a hard time with the word processing function. I can print reports fine direct to my printer, but must print documents to a pdf file then reprint from outside Member Ties.

Vendor Response

Thank you for your feedback. The only reason I can think of that documents would not print would be a printer driver issue. If you have a particularly old printer that doesn't support unicode, for example, it may not be able to print to it.

Replied March 2019

Dave C.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for more than 2 years

Reviewed March 2019

Reliable functionality; excessively complicated

It has given us a strong, reliable method of documenting our membership, but it has inhibited us from adapting to modernized functionality, such as communication by group emails.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is steady and without failures. The templates are thorough and comprehensive.

Cons:

Excessively complicated for all but basic functions. Documentation is byzantine and difficult to search effectively.

Vendor Response

Thanks for your feedback. If we can improve the documentation, please let us know. We provide standard Windows html help as a website, and also as a help file within the program, which should be pretty standard. You also can press F1 on any window to be taken straight to the help related to that window, which should simplify searching.

Replied March 2019

Dennis N.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for more than 2 years

Reviewed March 2019

Member Ties

Our senior center has over 1000 members. Easy to record members and keep track of birthdays etc.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use. Home screen has all the most needed information right at fingertips. Wide variety of options.

Cons:

Inability to create reports easily. Options of reports not easily to modify. Been using ten years and still have trouble creating or retrieving certain information.

Vendor Response

Hi, Sorry you're having trouble creating user-defined reports. Please contact support when you're stuck and we'll be happy to help walk you through it. The user-defined reports are pretty powerful, and thus have a lot of options. Let us know what we can explain better!

Replied March 2019

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