Work Order Software

Maintenance managers often have several assets to keep track of, and without software, this can be a daunting task. Work order management software helps them manage information about each piece of equipment, tool or vehicle in one central database, and manipulate those entries as corrective repairs or regular preventative maintenance is performed. This guide is intended to help buyers determine what features they need to manage maintenance most effectively.

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Showing 1 - 20 of 212 products
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Showing 1 - 20 of 212 products

MaintainX

MaintainX is a web-based CMMS tool that can be used on mobile devices. It aims to improve workflow completion and strengthen team communication. It can be used by operational teams in small to large businesses. This solution allow...Read more

4.74 (266 reviews)

134 recommendations

Limble CMMS

A simple to use, mobile first maintenance software solution that even your boss can use it. Our average customer reduces downtime by 32%, increases productivity by 26%, reduces part spend by 23% and increases asset life by 18%. ...Read more

4.85 (135 reviews)

111 recommendations

Asset Essentials

Asset Essentials™ by Brightly Software (formerly Dude Solutions) is a next-generation work and asset management platform for smarter, more efficient maintenance and operations. Over 12,000 operations leaders utilize this system to...Read more

4.31 (174 reviews)

74 recommendations

FMX

FMX offers configurable maintenance and facilities management software that helps organizations streamline processes, increase asset productivity, and turn actionable insights into meaningful results. The software decreases work o...Read more

4.70 (364 reviews)

42 recommendations

ManagerPlus

ManagerPlus is a powerful enterprise asset management software designed to help managers and maintenance professionals get the most out of their assets and equipment. The ManagerPlus software is customizable, making it the ideal p...Read more

4.20 (142 reviews)

42 recommendations

Fiix

Fiix is a cloud-based computerized maintenance management system (CMMS) that helps businesses organize their maintenance departments, get on top of maintenance backlog, and work towards preventive maintenance. The CMMS helps man...Read more

4.42 (536 reviews)

36 recommendations

PriceDemo

UpKeep

UpKeep's CMMS is a modern maintenance and asset management solution for your team. From your desktop to your phone and even your tablet, UpKeep is easily accessible from anywhere at any time. Create work orders on-the-go, get noti...Read more

4.64 (1230 reviews)

34 recommendations

FTMaintenance Select

FTMaintenance Select is a computerized maintenance management system (CMMS) that helps businesses of all sizes manage maintenance on their equipment, facilities, and other assets. With FTMaintenance Select, maintenance professiona...Read more

4.29 (50 reviews)

34 recommendations

Redlist

Redlist helps companies make maintenance management work easier and more productive. Redlist is a mobile-ready, cloud-based software-as-a-service (SaaS) platform accessible on computers and handheld devices. Redlist also includes...Read more

No reviews yet

13 recommendations

Fullbay

Fullbay is a cloud-based shop management software designed for heavy-duty commercial repair shops.The app allows shop owners, technicians, managers, and customers to stay involved throughout the repair process—even if they’re outs...Read more

4.69 (83 reviews)

9 recommendations

PriceDemo

Software pricing tips

Read our Work Order Software Buyers Guide

Subscription models

  • Per employee/per month: This model allows you to pay a monthly fee for each of your employees.
  • Per user/per month: Users pay a monthly fee for users—normally administrative users—rather than all employees.

Perpetual license

  • This involves paying an upfront sum for the license to own the software and use it indefinitely.
  • This is the more traditional model and is most common with on-premise applications and with larger businesses.

Rated best value for money

TME CMMS

Traceability Made Easy from MASS Group is an end to end maintenance management solution that was developed to assist managers with monitoring equipment performance levels. It’s designed for companies that operate in high productio...Read more

4.55 (11 reviews)

9 recommendations

PriceDemo

MaintiMizer

MAINTIMIZER from Ashcom Technologies is a computerized maintenance management system (CMMS) with integrated enterprise asset management (EAM) solution capabilities. The solution comes in three different variants based on their dep...Read more

4.04 (102 reviews)

6 recommendations

Maintenance Care

Maintenance Care is a cloud-based solution that helps small to large organizations manage work requests, preventive maintenance, and assets. Its work order management system enables users to manage incoming tasks with customized w...Read more

4.58 (45 reviews)

5 recommendations

PriceDemo

FSI CMMS

The best cloud-based computerized maintenance management software (CMMS) and on-site services purpose-built for healthcare providers. FSI’s solutions actively manage over 400 million ft2 of hospital space each year to empower m...Read more

4.36 (14 reviews)

4 recommendations

PriceDemo

KloudGin

Track and monitor facility and distributed assets (both company and customer-owned) with KloudGin’s Enterprise Asset Management. Manage asset groupings, locate and document assets, set preventive schedules, and work plans, execute...Read more

4.40 (5 reviews)

2 recommendations

PriceDemo

EZOfficeInventory

EZOfficeInventory is a dynamic asset and maintenance management solution tailored for companies of all sizes. The cloud-based software works as you do and is accessible from anywhere and at any time. Track items across locati...Read more

4.61 (1173 reviews)

1 recommendations

Housecall Pro

Housecall Pro is a cloud-based field service management app for service professionals to automate workflows and streamline technician dispatch. This solution includes a native mobile app and complementary web portal and serves a w...Read more

Wrike

Wrike is a cloud-based project management platform for teams of 20+ that is suitable for both large enterprises and SMBs. It supports remote work for various teams. This solution comes with Gantt charts, calendars, workload view f...Read more

Asset Panda

Asset Panda is a cloud-based platform for facility managers that offers a suite of applications including asset tracking and maintenance management. It is compatible with Windows, Mac, iPad, iPhone and can be used from anywhere wh...Read more

JobBOSS²

ECI Shoptech brings together industry-leading solutions E2 SHOP and JobBOSS to create the next evolution in job shop business management: JobBOSS². Designed specifically for job shops and make-to-order manufacturers, JobBOSS² is a...Read more

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Buyers Guide

Last Updated: May 24, 2022

Maintenance managers often have several assets to keep track of, and without software, this can be a daunting task. Work order management software helps them manage information about each piece of equipment, tool or vehicle in one central database, and manipulate those entries as corrective repairs or regular preventative maintenance is performed. This guide is intended to help buyers determine what features they need to manage maintenance most effectively. Here is what we’ll cover:

What Is Work Order Software?
Common Features of Work Order Software
Important Features to Consider
Benefits of Work Order Software
How Is It Priced?

What Is Work Order Software?

To understand what work order software does, it’s important to know what work orders are. A work order is simply an order, either delivered to a company from customers and clients or created internally, to perform some type of action. These orders can be entered directly into the system itself, or be submitted through client-facing forms on a website or mobile device. In the maintenance management sense, these generally refer to orders to perform maintenance or repairs on assets, vehicles, tools, equipment or facilities. Maintenance requests can be created in the following types:

  • Preventative, where assets are maintained at regular intervals to prevent future failures.
  • Corrective, where equipment is repaired following a breakdown.

Most modern maintenance management work order software solutions have features to help companies stay on top of preventative maintenance, so that assets are kept in peak performance condition and costly operational downtime is kept at a minimum. Work order software exists in several industry-specific CMMSs, such as fleet management, aircraft MRO and equipment maintenance.

For software related to work orders for field service organizations (rather than maintenance operations), please visit our field service work order guide.

Common Features of Work Order Software

With the number of software options available, buyers have a choice between "integrated suites," which contain all the common work order management applications, or cherry-picking the "best-of-breed" applications for each function. These systems will offer one or more of the following applications:

Work order creation and modification Captures from various sources, such as direct entry and Web-forms, and stores them in the system. From here, orders can be modified when maintenance and repairs are in process or completed.
Work order tracking Tracks orders as they move through the system, from initial entry to completion of order. This process can help maintenance managers prioritize the most urgent tasks, by assigning levels of importance to assets and sending alerts when crucial equipment requires repairs. Many systems also include a calendar for scheduling regularly occurring maintenance.
Work order metrics and reporting As orders are tracked in the system, the software can collect data on operational downtime, cost of repairs and materials, information about third-party maintenance companies and likely causes of the problem. Managers can then generate reports to gain a comprehensive view of maintenance costs and make informed decisions on streamlining operations.

Important Features to Consider

There are several optional modules available that add valuable functionality. Consider whether these options can assist your operations:

Website integration. The software can integrate Web forms into your website, so that clients, customers or employees can enter a work order from wherever they have access to the Internet.

Barcoding. Managers can tag each piece of equipment or asset with a one-of-a-kind barcode that, when scanned, instantly pulls relevant data about that item for review. This reduces the time it takes to search for an item in the database and helps better organize information.

Mobile access. For many maintenance managers, their assets are often miles away at another facility or rolling down the highway. Mobile access offers managers a convenient way to keep track of assets from their mobile device. A fleet truck driver, for example, could enter a request as soon as an issue arises, even if the vehicle breaks down on the road.

Benefits of Work Order Software

Work order software is a valuable investment for managers who want to streamline operations and save time hunting down information for assets. Some specific benefits include:

Reduced downtime. The combination of preventative maintenance and increased real-time data through mobile access helps reduce the time between a piece of equipment failing and getting it back online. A well-planned maintenance schedule can often prevent downtime altogether, keeping operations running smoothly without losing business.

Comprehensive repair history. Keeping track of repair history gives maintenance managers a long-term overview of repairs, so they can generate cost analyses and identify areas where costs could be reduced without impacting quality of services.

How Is It Priced?

Like other software, these systems are priced either by monthly subscription for a Web-based or cloud version, or with a one-time upfront cost for a perpetual license.

Pricing modelDescriptionExamples
Subscription-based, “Software-as-a-Service (SaaS)" or Web-based A monthly or annual fee, typically based on the number of users who access the system and/or the number of assets. eMaint X3, MaintenanceEDGE, HippoFM
Perpetual license fee A one-time, per-user or per-computer fee. Some products allow multiple users on a single license, while others require an additional license for each user. Updates, support and training may be a separate cost. Maintenance Pro, ManagerPlus, collectiveFleet