Find the best Work Order Software
What is work order software?
Maintenance managers often have several assets to keep track of, and without software, this can be a daunting task. Work order management software helps them manage information about each piece of equipment, tool or vehicle in one central database, and manipulate those entries as corrective repairs or regular preventative maintenance is performed. ... read moreCompare Products
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MaintainX
MaintainX
MaintainX is a web-based CMMS tool that can be used on mobile devices. It aims to improve workflow completion and strengthen team communication. It can be used by operational teams in small to large businesses. This solution allow...Read more about MaintainX
Limble CMMS
Limble CMMS
A maintenance solution simple enough that even your boss will use it. Our average customer reduces downtime by 32%, increases productivity by 26%, reduces part spend by 23% and increases asset life by 18%. All of this within a m...Read more about Limble CMMS
Asset Essentials
Asset Essentials
Asset Essentials by Brightly Software (formerly Dude Solutions) is a next-generation work and asset management platform designed for smarter, more efficient maintenance and operations. Brightly, now a Siemens company, is the globa...Read more about Asset Essentials
FTMaintenance Select
FTMaintenance Select
FTMaintenance Select is web-based computerized maintenance management system (CMMS) that enables maintenance professionals to easily document, manage, and track maintenance activities in order to reduce operational downtime, lower...Read more about FTMaintenance Select
Fiix
Fiix
Fiix is a cloud-based computerized maintenance management system (CMMS) that helps businesses organize their maintenance departments, get on top of maintenance backlog, and work towards preventive maintenance. The CMMS helps man...Read more about Fiix
Coast
Coast
Coast is mobile-first and one of the highest-rated maintenance management tools today. Create and assign work orders, manage assets, track parts inventory, schedule preventive maintenance, & more with this all-in-one maintenance m...Read more about Coast
eMaint CMMS
eMaint CMMS
Cloud-based eMaint CMMS software by Fluke enables maintenance professionals to monitor, capture, store, and share historical asset performance data and use it to maintain and prolong equipment life. Small or growing organizations ...Read more about eMaint CMMS
Maintenance Care
Maintenance Care
Maintenance Care is a cloud-based solution that helps small to large organizations manage work requests, preventive maintenance, and assets. Its work order management system enables users to manage incoming tasks with customized w...Read more about Maintenance Care
UpKeep
UpKeep
UpKeep is an Asset Operations Management solution that helps businesses scale by giving every Maintenance and Reliability team the tools and information they need to run Operations efficiently and effectively. From your desktop to...Read more about UpKeep
Zuper
Zuper
Zuper is a suite of productivity software tools for field service businesses and teams to boost operational efficiency, lead generation, and customer experience. It enables users to automatically and intelligently dispatch field s...Read more about Zuper
FMX
FMX
FMX offers configurable maintenance and facilities management software that helps organizations maximize productivity, cut operating costs, and gain actionable insights about their equipment and facilities. The software decreases ...Read more about FMX
eWorkOrders CMMS
eWorkOrders CMMS
eWorkOrders is a cloud-based maintenance management solution offering an integrated suite of tools to manage work orders, asset management, inventory management and preventative maintenance. The software solution provides use...Read more about eWorkOrders CMMS
LLumin
LLumin
LLumin’s operational management software is for industrial plants and facilities with substantial infrastructure that want to minimize production or unplanned machine downtime. LLumin’s operations software monitors assets and...Read more about LLumin
FSI CMMS
FSI CMMS
The best cloud-based computerized maintenance management software (CMMS) and on-site services purpose-built for healthcare providers. FSI’s solutions actively manage over 400 million ft2 of hospital space each year to empower m...Read more about FSI CMMS
EZOfficeInventory
EZOfficeInventory
EZOfficeInventory is a dynamic asset and maintenance management solution tailored for companies of all sizes. The cloud-based software works as you do and is accessible from anywhere and at any time. Track items across locati...Read more about EZOfficeInventory
TheWorxHub
TheWorxHub
TheWorxHub by Brightly Software (formerly Dude Solutions) is a next-generation work and asset management CMMS platform, designed to streamline operations and facilities maintenance, for smarter, more efficient maintenance and oper...Read more about TheWorxHub
KloudGin
KloudGin
Track and monitor facility and distributed assets (both company and customer-owned) with KloudGin’s Enterprise Asset Management. Manage asset groupings, locate and document assets, set preventive schedules, and work plans, execute...Read more about KloudGin
Fullbay
Fullbay
Fullbay is a cloud-based shop management software designed for heavy-duty commercial repair shops.The app allows shop owners, technicians, managers, and customers to stay involved throughout the repair process—even if they’re outs...Read more about Fullbay
ServiceChannel
ServiceChannel
ServiceChannel Service Automation is an integrated suite of cloud- and mobile-based solutions to help manage the entire process of facilities management, including finding contractors and suppliers, entering all planned and demand...Read more about ServiceChannel
Corrigo Enterprise
Corrigo Enterprise
Corrigo is a cloud-based facilities management platform that allows users to control the repair and maintenance (R&M) process through the creation of work orders that are then dispatched to service providers. Service providers can...Read more about Corrigo Enterprise
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Buyers Guide
Last Updated: March 16, 2023Maintenance managers often have several assets to keep track of, and without software, this can be a daunting task. Work order management software helps them manage information about each piece of equipment, tool or vehicle in one central database, and manipulate those entries as corrective repairs or regular preventative maintenance is performed. This guide is intended to help buyers determine what features they need to manage maintenance most effectively. Here is what we’ll cover:
Common Features of Work Order Software
Important Features to Consider
Benefits of Work Order Software
What Is Work Order Software?
To understand what work order software does, it’s important to know what work orders are. A work order is simply an order, either delivered to a company from customers and clients or created internally, to perform some type of action. These orders can be entered directly into the system itself, or be submitted through client-facing forms on a website or mobile device. In the maintenance management sense, these generally refer to orders to perform maintenance or repairs on assets, vehicles, tools, equipment or facilities. Maintenance requests can be created in the following types:
Preventative, where assets are maintained at regular intervals to prevent future failures.
Corrective, where equipment is repaired following a breakdown.
Most modern maintenance management work order software solutions have features to help companies stay on top of preventative maintenance, so that assets are kept in peak performance condition and costly operational downtime is kept at a minimum. Work order software exists in several industry-specific CMMSs, such as fleet management, aircraft MRO and equipment maintenance.
For software related to work orders for field service organizations (rather than maintenance operations), please visit our field service work order guide.
Common Features of Work Order Software
With the number of software options available, buyers have a choice between "integrated suites," which contain all the common work order management applications, or cherry-picking the "best-of-breed" applications for each function. These systems will offer one or more of the following applications:
Work order creation and modification | Captures from various sources, such as direct entry and Web-forms, and stores them in the system. From here, orders can be modified when maintenance and repairs are in process or completed. |
Work order tracking | Tracks orders as they move through the system, from initial entry to completion of order. This process can help maintenance managers prioritize the most urgent tasks, by assigning levels of importance to assets and sending alerts when crucial equipment requires repairs. Many systems also include a calendar for scheduling regularly occurring maintenance. |
Work order metrics and reporting | As orders are tracked in the system, the software can collect data on operational downtime, cost of repairs and materials, information about third-party maintenance companies and likely causes of the problem. Managers can then generate reports to gain a comprehensive view of maintenance costs and make informed decisions on streamlining operations. |
Important Features to Consider
There are several optional modules available that add valuable functionality. Consider whether these options can assist your operations:
Website integration. The software can integrate Web forms into your website, so that clients, customers or employees can enter a work order from wherever they have access to the Internet.
Barcoding. Managers can tag each piece of equipment or asset with a one-of-a-kind barcode that, when scanned, instantly pulls relevant data about that item for review. This reduces the time it takes to search for an item in the database and helps better organize information.
Mobile access. For many maintenance managers, their assets are often miles away at another facility or rolling down the highway. Mobile access offers managers a convenient way to keep track of assets from their mobile device. A fleet truck driver, for example, could enter a request as soon as an issue arises, even if the vehicle breaks down on the road.
Benefits of Work Order Software
Work order software is a valuable investment for managers who want to streamline operations and save time hunting down information for assets. Some specific benefits include:
Reduced downtime. The combination of preventative maintenance and increased real-time data through mobile access helps reduce the time between a piece of equipment failing and getting it back online. A well-planned maintenance schedule can often prevent downtime altogether, keeping operations running smoothly without losing business.
Comprehensive repair history. Keeping track of repair history gives maintenance managers a long-term overview of repairs, so they can generate cost analyses and identify areas where costs could be reduced without impacting quality of services.
How Is It Priced?
Like other software, these systems are priced either by monthly subscription for a Web-based or cloud version, or with a one-time upfront cost for a perpetual license.
Pricing model | Description | Examples |
Subscription-based, “Software-as-a-Service (SaaS)" or Web-based | A monthly or annual fee, typically based on the number of users who access the system and/or the number of assets. | eMaint X3, MaintenanceEDGE, HippoFM |
Perpetual license fee | A one-time, per-user or per-computer fee. Some products allow multiple users on a single license, while others require an additional license for each user. Updates, support and training may be a separate cost. | Maintenance Pro, ManagerPlus, collectiveFleet |