Is Box a digital asset management system?

Yes, Box is a digital asset management system with file sharing, document storage and backup, editing tools, document scanning, and collaboration tools like task assignments and live comments. Teams can utilize the mobile and desktop app to create, iterate, edit, and share files with anyone.

What type of system is Box?

Box is a digital asset management system with advanced levels of security and data protection features. Box offers visibility into how content is accessed, shared, and used from the Box Admin Console, and real-time activity logs monitor threats and unusual behavior. Box also has user access controls and permissioning features, so businesses can limit the ability to edit, view, and manage documents.

Yes, box.com is a cloud-based content management system (CMS) that allows you to work anytime and anywhere. It securely stores and shares files, and offers tools like co-editing, whiteboarding, file synchronization, annotating, e-signatures, note-taking, and shared workspaces, all secured by extensive data protection tools.

How much does Box software cost?

Box business plans start at $15 per user per month with a minimum of three users (billed annually; month-to-month billing is higher). For large businesses, monthly plan prices reach $50 per user. Teams and individuals have three options: a free account, a $10 per month option for one user, and a $5 per user per month plan for small teams of at least three.

Updated April 4, 2025 at 5:37 PM

Box 2026: Benefits, Features & Pricing

Written by David Jani

Content Analyst

Edited by Parul Sharma

Editor

Wondering if Box is right for your organization?

Our File Sharing Software selection experts can help you in 15 minutes or less.

On this page

Our Summary
Pricing and Plans
Features
Integrations
Key Sentiments
User Reviews
Frequently Asked Questions

Our Summary

Box

4.4

(5613)

Pros:

File sharing and collaboration
Cloud storage

Cons:

High cost
Slow performance

Pricing

Starting at $20.00 per month

What is Box:

Box is a digital asset management system that stores, protects, and shares sensitive files and documents. Its cloud-based platform allows internal and external teams to collaborate on shared projects with real-time reviewing, commenting, editing, and more.

Why we like Box:

Box is a 2024 FrontRunner in the Top Digital Asset Management Software guide. Users highlight its document storage, file-sharing features, and enterprise-grade access controls and permissions. Box has a rating of 4.4 out of 5 stars across more than 5,500 reviews, and users mention its ease of use (4.5 stars) and user-friendly interface.

Who should use Box:

Box is ideal for businesses prioritizing security with online file management, specifically in the financial services, life sciences, government, nonprofit, and professional services sectors. About two-thirds of reviews over the past two years are from users in businesses with fewer than 200 employees.

Box Screenshots

Box Overview

Box is a platform built for the entire content lifecycle, from file creation and sharing, to co-editing, e-signature, classification and retention.

Box keeps files safe with cloud-native security and compliance capabilities such as granular access controls, watermarking and classification. Businesses stay proactive with Box Shield’s machine learning and the ability to set policies that detect threats.

Box empowers people, with everything from file annotations to automated tasks, teams collaborate anytime, anywhere, on any device, with people inside and outside businesse...

Box Pricing and Plans

Starting price: $20.00 per month

Free Trial

Free Version

Business

$20.00

per user, per month

Plan includes:

Unlimited Storage
Upload Files up to 5GB
Box AI Q&A: single doc/image
Box AI: content generation
Secure sharing, unlimited Notes, whiteboarding and e-signatures
Built-in content security and permissions with SOC 1/SOC 2/SOC 3 compliance
1,500+ integrations like Microsoft Office, Copilot, Salesforce, Google Workspace, Slack, and more
Standard support available

Business Plus

$33.00

per user, per month

Plan includes:

Unlimited storage
Upload files up to 15GB
Box AI Q&A: single doc/image
Box AI: content generation
Secure sharing, unlimited Notes, whiteboarding and e-signatures
Built-in content security and permissions with SOC 1/SOC 2/SOC 3 compliance
1,500+ integrations like Microsoft Office, Copilot, Salesforce, Google Workspace, Slack, and more
50K API calls per month
Unlimited external collaborators
Standard support available

Enterprise

$47.00

per user, per month

Plan includes:

Unlimited storage
Upload files up to 50GB
Box AI Q&A: single doc/image
Box AI: content generation
Content portals with Box Hubs
Secure sharing, unlimited Notes, whiteboarding and e-signatures
More compliance standards with SOC 1/SOC 2/SOC 3, HIPAA, FedRAMP
1,500+ integrations like Microsoft Office, Copilot, Salesforce, Google Workspace, Slack, and more
100K API calls per month
Advanced workflow capabilities

Enterprise Plus

$50.00

per user, per month

Plan includes:

Unlimited storage
Upload files up to 150GB
Unlimited Box AI Q&A: multiple docs/images, using advanced models
AI-powered content portals with intelligent Hubs
Secure sharing, unlimited Notes, whiteboarding and e-signatures
More compliance standards with SOC 1/SOC 2/SOC 3, HIPAA, FedRAMP
1,500+ integrations like Microsoft Office, Copilot, Salesforce, Google Workspace, Slack, and more
100K API calls per month
Advanced workflow capabilities
Automated controls protecting against threats and data leaks

Enterprise Advanced

Pricing available upon request

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Our Analysis of Box's Pricing Plans

Choosing the right pricing plan is critical when selecting a cloud content management platform like Box. To help guide your choice, we've analyzed Box's various pricing tiers and highlighted each option's key advantages and limitations. Box provides a range of plans tailored to different organization sizes and requirements, from individual users to large enterprises. The main plans include Individual, Personal Pro, and several business- and...

enterprise-level plans. By understanding each plan’s unique features and trade-offs, you can confidently select the one that aligns best with your specific needs and budget. __Individual plan__ The Individual plan is perfect for users who need a basic, no-cost solution for personal file storage and sharing. With 10 GB of storage and a 250 MB file upload limit, it provides ample space for everyday needs. Users can access one version of each file and e-sign up to five documents per month with real-time audit trails via Box Sign. **Pros:** - **Budget-friendly:** As a complimentary plan, it offers the user essential file storage and sharing capabilities at no cost. - **Straightforward pricing:** No surprise fees or hidden charges are associated with this plan. - **Foundational features:** Suitable for individuals with basic file management and e-signature requirements. **Cons:** - **Storage limitations:** The 10 GB storage cap and 250 MB file upload limit may be insufficient for users with larger files or extensive storage needs. - **File version restrictions:** With access to only one version of each file, tracking changes and collaborating on documents may be challenging. - **Limited e-signature functionality:** The five-document monthly limit and standard features may not accommodate more advanced e-signature needs. __Personal Pro plan__ The Personal Pro plan is designed for individuals who require more robust file management and e-signature capabilities. At $10 per month for a single user (when billed annually), it offers 100 GB of storage, a 5 GB file upload limit, and access to 10 versions of each file. Users can e-sign up to 15 documents per month, create unlimited templates, and take advantage of advanced features like signer verification and password protection. **Pros:** - **Enhanced storage and file management:** With increased storage, higher file upload limits, and access to multiple file versions, users can manage and collaborate on files more effectively. - **Expanded e-signature capabilities:** The higher monthly document limit and advanced features enable users to streamline their e-signature workflows. - **Affordable pricing:** At $10 per month (billed annually), the plan provides a cost-effective solution for individuals with more advanced needs. **Cons:** - **Single-user limitation:** The plan is designed for one user only, which may not be suitable for those who need to collaborate with others. - **Potential for outgrowing the plan:** Users may find the storage and file upload limits restrictive as their needs evolve. - **Lack of business-oriented features:** The Personal Pro plan may not offer the full range of features and integrations businesses or teams require. __Business plans__ Box offers a range of Business plans tailored to the needs of different organizations. All plans require a three-user minimum, and pricing reflects annual billing (month-to-month billing is about 25% higher). Plans include Business Starter ($5 per user/month), Business ($15 per user/month), Business Plus ($25 per user/month), Enterprise ($35 per user/month), and Enterprise Plus ($50 per user/month). Key features across these plans include increased storage, higher file upload limits, advanced collaboration tools, robust security and compliance measures, and integration with popular business apps. **Pros:** - **Scalability:** With various plans and per-user pricing, organizations can select the plan that best fits their current needs and scale as they grow. - **Advanced features:** Business plans offer a wide range of features to support secure collaboration, workflow automation, and content management. - **Robust security and compliance:** Box provides built-in security features and compliance certifications to help organizations protect their data and meet regulatory requirements. **Cons:** - **Higher costs:** As organizations add more users and require advanced features, Business plan costs can increase quickly. - **Complexity:** With a wide range of features and customization options, Box Business plans may be complex for some organizations to set up and manage. - **Learning curve:** Adopting new collaboration and content management tools may require time for employees to learn and adapt to the new system. __Enterprise Advanced plan__ For organizations with the most demanding content management and collaboration needs, Box offers the Enterprise Advanced plan. Potential customers must contact the provider for pricing. The plan includes unlimited intelligent no-code apps with custom dashboards, connected forms for business processes, automated document generation, customized AI agents, AI-powered metadata extraction, higher API allowances, file uploads up to 500 GB, and compliant long-term data preservation. This plan builds upon the capabilities of Enterprise Plus and offers additional volume for purchase. **Pros:** - **Cutting-edge features:** The plan provides access to the latest AI-powered tools and automation capabilities to streamline content management and business processes. - **Customization and flexibility:** With no-code apps, custom dashboards, and AI agents, the platform can be tailored to specific organizational needs. - **Unparalleled scalability:** Higher API allowances, large file upload limits, and additional volume purchases enable organizations to scale their content management infrastructure as needed. **Cons:** - **Cost:** As the most comprehensive plan, the Enterprise Advanced plan may come with a significant price tag, making it suitable only for organizations with substantial budgets. - **Complexity:** Implementing and managing the advanced features of this plan may require dedicated IT resources and expertise. - **Box ecosystem dependence:** Organizations heavily invested in the Enterprise Advanced plan may find it challenging to migrate to other content management platforms in the future. __Conclusion__ After analyzing the various pricing plans offered by Box, it's evident that the company provides a wide range of options for businesses of different sizes and with varying needs. **For freelancers and small teams:** The Individual and Personal Pro plans are ideal solutions. The free Individual plan offers a solid foundation with essential features, but users may quickly outgrow its limitations. The Personal Pro plan, at $10 per month, provides expanded storage and enhanced e-signature capabilities, making it a smart choice for those needing more flexibility without breaking the bank. **For growing businesses and established enterprises:** The Business and Enterprise plans offer scalability and a range of features. Starting at $5 per user/month, the Business Starter plan is a cost-effective entry point for small businesses, while the Business and Business Plus plans (at $15 and $25 per user/month, respectively) unlock unlimited storage and advanced security features. The Enterprise ($35 per user/month) and Enterprise Plus ($50 per user/month) plans provide unparalleled customization, compliance, and support for organizations with complex needs. The Enterprise Advanced plan, with its intelligent no-code apps and AI-powered features, is tailored for businesses with the most demanding requirements. When selecting a plan, companies should consider team size, storage requirements, collaboration needs, security and compliance standards, budget, and other factors. By aligning these elements with the appropriate Box pricing plan, businesses can optimize their content management workflows, foster seamless collaboration, and achieve their goals while maximizing value. As organizations grow and evolve, Box's flexible plans ensure a smooth path for scaling and adapting to future challenges.

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*Defined as the price above any available free plan

Box Features

Drawn from insights across 5613 verified reviews, we've outlined Box's best and worst rated features and how they stack up against the average rating.

Box's score

Category average

Box's Best Rated Features

HIPAA Compliant

5.0

3.04 category average

Audio File Management

4.83

3.10 category average

Single Sign On

4.83

3.88 category average

Box's Worst Rated Features

Brainstorming

3.70

4.07 category average

Offline Access

3.98

3.56 category average

SEO Management

4.0

4.40 category average

Popular features found in File Sharing
Access Controls/Permissions
Alerts/Notifications
Content Management
Document Storage
Drag & Drop
Encryption
Mobile Access
Real Time Synchronization
Search/Filter
User Management
Version Control
More features of Box
Activity Dashboard
Activity Tracking
Annotations
API
Approval Process Control
Archiving & Retention
Asset Categorization
Asset Library
Asset Lifecycle Management
Asset Sharing
Assignment Management
Audio File Management
Audit Management
Audit Trail
Authentication
Automatic Backup
Backup and Recovery
Brainstorming
Campaign Management
CMS Integration
Collaboration Tools
Commenting/Notes
Communication Management
Compliance Management
Compliance Tracking
Configurable Workflow
Contact Management
Content Library
Content Publishing Options
Cost Estimating
Customizable Branding
Customizable Forms
Customizable Templates
Dashboard
Dashboard Creation
Data Import/Export
Data Migration
Data Recovery
Data Security
Data Storage Management
Data Synchronization
Deadline Management
Digital Asset Management
Discussions/Forums
Document Automation
Document Capture
Document Classification
Document Editing
Document Generation
Document Management
Document Review
Document Templates
Electronic Forms
Electronic Signature
Employee Activity Monitoring
Engagement Tracking
File Conversion
File Management
File Sharing
File Transfer
Filtering
Forms Management
For Nonprofits
Full Text Search
HIPAA Compliant
Historical Reporting
Image Library
Information Governance
Meeting Management
@mentions
Messaging
Metadata Extraction
Metadata Management
Mobile App
Mobile Capture
Monitoring
Multimedia Support
Multiple Projects
Offline Access
Password Management
Prioritization
Progress Tracking
Projections
Project Management
Project Planning
Project Planning/Scheduling
Project Templates
Project Tracking
Q&A Management
Real-Time Data
Real Time Editing
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Real-Time Updates
Remote Access/Control
Remote Support
Reporting/Analytics
Reporting/Project Tracking
Reporting & Statistics
Role-Based Permissions
Secure Data Storage
Secure File Viewer
Secure Login
SEO Management
Single Sign On
SSL Security
Status Tracking
Subcontractor Monitoring
Tagging
Task Editing
Task Management
Task Planning
Task Progress Tracking
Task Scheduling
Task Tagging
Team Collaboration
Template Management
Templates
Text Editing
Third-Party Integrations
To-Do List
Two-Factor Authentication
Video Management
Video Support
Watermarking
Workflow Management

Box Integrations

Based on 5613 verified reviews, we've identified products most frequently integrated with Box.

Docusign

Integration rated 4.8 from 19 reviews

Salesforce Sales Cloud

Integration rated 4.4 from 13 reviews

Okta

Integration rated 4.6 from 13 reviews

Microsoft Excel

Integration rated 4.8 from 12 reviews

Google Drive

Integration rated 4.8 from 9 reviews

Microsoft Outlook

Integration rated 4.8 from 8 reviews

See all 109 integrations

Box Key Sentiments

We analyzed 5613 verified reviews for Box to find out what actual users really think.

Most Positive Sentiments

File sharing

74% Positive

21% Neutral

5% Negative

Users appreciate Box for its seamless file sharing and collaboration features, which enhance productivity and ease of use. They find it particularly useful for securely storing and sharing large files, making it an ideal tool for remote work and team collaboration. Additionally, users highlight the ability to share files with both internal and external parties, ensuring smooth communication and project management.

Cloud storage

65% Positive

27% Neutral

9% Negative

Users value Box for its generous free storage options and robust data security features, which provide peace of mind for personal and business use. They find the platform cost-effective, especially for small businesses needing scalable storage solutions. Additionally, users appreciate the large storage capacity, making it suitable for securely storing extensive amounts of data.

Document editing

49% Positive

35% Neutral

16% Negative

Users benefit from Box's document editing capabilities, including real-time collaboration and e-signature features. They find it convenient to edit Microsoft Office documents directly within the platform, enhancing workflow efficiency. Additionally, users appreciate the centralized management of documents, which facilitates smooth project collaboration and document tracking.

Least Positive Sentiments

File syncing

44% Positive

26% Neutral

30% Negative

Users find Box's file syncing features reliable for ensuring that files are up to date across multiple devices, which is crucial for remote work. They appreciate the desktop app allowing seamless synchronization of local files with the cloud. However, some users encounter sync delays and performance issues, leading to occasional frustrations with file updates.

File management

33% Positive

44% Neutral

23% Negative

Users find Box helpful for organizing and managing files, with features that allow easy creation of folders and sub-folders. They appreciate the intuitive drag-and-drop functionality, which simplifies file organization. However, some users experience difficulties with file access and organization, including issues with file previews and the need for more robust organizational tools.

File upload

49% Positive

29% Neutral

22% Negative

Users find Box efficient for uploading large files, with a simple drag-and-drop feature that saves time. They appreciate the platform's ability to handle various file types and the speed of uploads. However, some users experience upload errors and performance issues, including failed uploads and the need to restart the process.

Box User Reviews

Overall Rating

4.4

Ratings Breakdown

56%

32%

Secondary Ratings

Ease of Use

4.5

Value for money

4.3

Customer support

4.2

Functionality

4.4

Verified

Reviewer

Education Management

10000+ employees

Used daily for more than 2 years

Review source

Reviewed December 2025

Box--solid product and I recommend

Ratings Breakdown

Ease of use

Functionality

Previously 3

Pros:

It is still very easy to use and to collaborate with others. I feel that my data and files are safe and secure, which is really important.

Cons:

Some of the navigation and functionality (both in the app and on the website) is weird. Nothing major, but it does get a bit annoying at times.

Verified

Reviewer

Medical Devices

51-200 employees

Used daily for less than 2 years

Review source

Reviewed January 2026

Reliable Storage Solution

This service ranks among the most effective cloud storage solutions currently available. It offers excellent value relative to its price.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I appreciate the lifetime access included with a single payment. I have maintained flawless file integrity and accessibility, with seamless sharing capabilities.

Cons:

To date, I have encountered no drawbacks with the cloud service. The platform is user-friendly, and I have experienced no technical issues with the application.

Reasons for choosing Box

A lower price point compared to pCloud and other cloud storage applications.

Brian S.

Verified reviewer

Libraries

11-50 employees

Used weekly for less than 2 years

Review source

Reviewed December 2025

Still a solid product

Previously 4

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very intuitive and simple interface to manage as an organization. The tools easily integrate into our existing system.

Cons:

There's nothing that I particularly dislike. There are some additional customizations that are only available under higher tiers, but that's to my expected.

Reasons for choosing Box

We received a very nice discount for being a non-profit, which made it one of the more affordable options in our situation.

Reasons for switching to Box

Better encryption options that Nextcloud lacked.

Nolan L.

Verified reviewer

Financial Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed November 2025

All in one awesome tool

Overall has been great hence more than 16 years as their client and product has grown so much over the past 5 years

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It’s value for all extras under one roof hence significant savings across board like forms doc gen storage sign and etc along with ai extract

Cons:

Would be great to have box relay more integrated within Salesforce and more integration functions available in box within salesforce

Reasons for choosing Box

Security is much superior than others along with granular and other features within box

Hikmet L.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for more than 2 years

Review source

Reviewed December 2025

Medical coordination document sharing.

Box has enabled me to organize and share sensitive medical records, which is essential when making arrangements with providers, partners, and internal teams.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I prefer to set strict access controls on folders where I am sure that only the appropriate individuals will be able to see or modify medical reports and case files.

Cons:

I do not like sync delays and other minor bugs, which causes me to check twice that the current version of the file is available to the partners.

Carol P.

Verified reviewer

Civic & Social Organization

51-200 employees

Used weekly for less than 12 months

Review source

Reviewed January 2026

Very collaborative software

Loved it! It really helped since the different organizations I was working with had different software they were using ( i.e. teams, google, etc.). It made it easy to share documents and files regardless of the size of the document.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like how I could collaborate with different organizations and the security that it provided. I also liked that you can save large sized files and different formatted files in the BOX. It is also easy to setup and start using.

Cons:

If can be hard to feel like everything is organized so user has to put in effort to keep documents and folders organized

April V.

Verified reviewer

Real Estate

2-10 employees

Used monthly for more than 2 years

Review source

Reviewed December 2025

Solid, Secure Storage I Use for Work

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Box has been a reliable place for me to store and share important files, especially for work. I like how easy it is to organize documents, control who can see or edit them, and collaborate without worrying about security. It integrates well with the other tools I already use, which makes day-to-day work smoother.

Cons:

The interface isn’t the most intuitive at first and takes some getting used to. Some of the more useful features are locked behind higher-tier plans, and syncing large files can occasionally feel slow.

David I.

Verified reviewer

Hospital & Health Care

2-10 employees

Used monthly for less than 2 years

Review source

Reviewed January 2026

It has served me well over the years.

I have used this product on and off for several years. I maintain the free account and still have a lot of photos and some files.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

Ease of use on this product is great. I've used in with the APP and online with no major issues. It has allowed easy collaboration between my team and I so that We can access things quickly and easily. Like that I can password protect files.

Cons:

Some users have had some issues with accessing if the item is shared to them. This could be a limitation with the devices and not Box's fault.

Mark W.

Verified reviewer

Construction

51-200 employees

Used weekly for more than 2 years

Review source

Reviewed January 2026

Sync files

I moved our files to Box for the free version for some months to see how it is and I liked using .

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like most the file drag and drop and file syncing on multiple devices. For any project Box aids in having all documents available for all.

Cons:

It is a bit of a struggle to find some features compared to alternatives like Google Drive where nothing hidden

Verified

Reviewer

Financial Services

51-200 employees

Used monthly for less than 12 months

Review source

Reviewed January 2026

great tool for e-signature

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

Box Sign is a very useful tool for digital signature and approval, especially for remote clients and internal employees. additional MFA authentication provides another layer of security

Cons:

overall experience is great, the only minor issue is when using on mobile, the format and font size may not be optimal for reading and review

Showing 1 - 10 of 5613 Reviews

See All Reviews

Box FAQs

Is Box a digital asset management system?
Yes, Box is a digital asset management system with file sharing, document storage and backup, editing tools, document scanning, and collaboration tools like task assignments and live comments. Teams can utilize the mobile and desktop app to create, iterate, edit, and share files with anyone.
What type of system is Box?
Box is a digital asset management system with advanced levels of security and data protection features. Box offers visibility into how content is accessed, shared, and used from the Box Admin Console, and real-time activity logs monitor threats and unusual behavior. Box also has user access controls and permissioning features, so businesses can limit the ability to edit, view, and manage documents.
Is box.com a CMS?
Yes, box.com is a cloud-based content management system (CMS) that allows you to work anytime and anywhere. It securely stores and shares files, and offers tools like co-editing, whiteboarding, file synchronization, annotating, e-signatures, note-taking, and shared workspaces, all secured by extensive data protection tools.
How much does Box software cost?
Box business plans start at $15 per user per month with a minimum of three users (billed annually; month-to-month billing is higher). For large businesses, monthly plan prices reach $50 per user. Teams and individuals have three options: a free account, a $10 per month option for one user, and a $5 per user per month plan for small teams of at least three.