Broadcaster BOT 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Broadcaster BOT

4.4

(5)

Pricing

Starting at MX$1,999.00 per month

About Broadcaster BOT

Broadcaster Bot is a Concepto Móvil product that offers an innovative solution for serving customers through conversations on WhatsApp, Facebook Messenger, Google Business Chat, and RCS.

The platform integrates multiple communication channels so that businesses can converse with their customers, coordinate with their internal team and business partners, efficiently and in one place.

The solution allows for sending bulk messages through WhatsApp Business, using templates that can be customized for different types of messages, such as notifications, promotions, appointment reminders, among others.

In addition, Broadcaster Bot offers the option to configure chatbots and virtual agents that can respond to frequently asked customer questions, automating the customer service process and reducing operating costs.

Broadcaster BOT Screenshots

Broadcaster BOT Pricing and Plans

Starting price: MX$1,999.00 per month

Free Trial

Free Version

Basic

MX$1,999.00

flat rate, per month

No plan information available

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Broadcaster BOT Features

Popular features found in Unified Communications
Call Recording
Call Routing
Contact Management
File Sharing
Mobile Access
Reporting & Statistics
Screen Sharing
SMS Messaging
Task Management
Two-Way Audio & Video
Voice Mail
More features of Broadcaster BOT
Activity Dashboard
Activity Tracking
Agent Interface
AI Copilot
API
Automated Responses
Autoresponders
Canned Responses
Chatbot
Chat/Messaging
Code-free Development
Communication Management
Customer History
Customer Support
Customizable Templates
Dashboard
Data Import/Export
For Sales/Marketing
Group Messaging
Lead Capture
Live Chat
Monitoring
Multi-Campaign
Multi-Channel Communication
Multi-User Collaboration
Pre-Configured Bot
Proactive Chat
Process/Workflow Automation
Query Suggestions
Real-time Conversations
Real-Time Data
Real-Time Monitoring
Real-Time Reporting
Reminders
Reporting/Analytics
Social Media Integration
Workflow Management
Workforce Management

Broadcaster BOT User Reviews

Overall Rating

4.4

Ratings Breakdown

40%

60%

Secondary Ratings

Ease of Use

4.4

Value for money

4.2

Customer support

4.6

Functionality

4.2

Have you used Broadcaster BOT and would like to share your experience with others?

Luis A.

Verified reviewer

Financial Services

51-200 employees

Used daily for more than 2 years

Reviewed April 2023

Muy buen Chat Bot y la integración con canales muy sencilla

Soluciono toda la gestión de conversaciones y envío de campañas con un solo agente, pude optimizar sus tiempos y asignar un chatbot para solucionar la atención inmediata. El equipo me ayudo a capacitar a mi personal lo que hace que aprovechemos la plataforma al 100%

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Para empezar la integración es muy sencilla, la atención es muy buena y la capacitación para que mi personal pueda usar la plataforma aunque la misma es muy intuitiva.

Cons:

Las limitaciones que impone WhatsApp para el envío de campañas

Reasons for choosing Broadcaster BOT

Tiene más funcioonalidades que los demas y el costo beneficio es más amplio.

Carlos C.

Verified reviewer

Insurance

201-500 employees

Used daily for less than 2 years

Reviewed February 2023

Broadcaster BOT

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

El proceso de implementación es muy sencillo y la creación de los flujos de conversación ayuda a la customización.

Cons:

La reporterita es muy débil y poco intuitiva, no se puede seguir trazabilidad de las conversaciones o poder enfocar el rendimiento de los agentes, también no tiene una asignación automática de conversaciones por agente.

Lourdes C.

Verified reviewer

Insurance

201-500 employees

Used daily for less than 12 months

Reviewed February 2023

Broadcaster BOT LHS Costa Rica

Es un buen producto que facilita la comunicación con nuestros clientes.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

La facilidad de uso. La rapidez de la implementaciónQue el flujo lo puede crear nuestra área de sistemas sin depender del proveedor.

Cons:

Que no asigne automáticamente a los agentes disponiblesNo poder tener el control del total de conversaciones atendidas tomando en cuenta que un cliente podría tener varias conversaciones al dia o al mes y debe contabilizarlas por separado. No permite el uso de plantillas en respuestas rápidas lo cual agilizaría la comunicación.

Marylin H.

Verified reviewer

Health, Wellness and Fitness

201-500 employees

Used daily for less than 12 months

Reviewed February 2023

Clinica LHS