Zoom Contact Center 2026: Benefits, Features & Pricing
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- Overview
- Pricing and Plans
- Features
- User Reviews
Overview
Pricing
Pricing available upon request
About Zoom Contact Center
Zoom Contact Center is an AI-powered Contact Center as a Service (CCaaS) offering built directly on Zoom. Zoom Contact Center helps businesses deliver prompt, accurate, and highly personalized customer experiences that drive loyalty.
Zoom Contact Center Screenshots
Zoom Contact Center Pricing and Plans
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Zoom Contact Center Features
- Popular features found in Contact CenterAgent InterfaceChatbotComputer Telephony IntegrationQueue Management
- More features of Zoom Contact CenterAutomated RoutingIVRMulti-Channel Communication
Zoom Contact Center User Reviews
Overall Rating
5.0
Ratings Breakdown
5
100%
4
0%
3
0%
2
0%
1
0%
Secondary Ratings
Ease of Use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
Have you used Zoom Contact Center and would like to share your experience with others?
Humashankar V.
Verified reviewer
Financial Services
10000+ employees
Used weekly for more than 2 years
Reviewed July 2024
Perfect Solution for Customer Centric Businesses
5
Overall my view has been overwhelmingly positive
Ratings Breakdown
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