VisualSP 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

VisualSP

4.9

(22)

Pricing

Starting at $6,574.00 per year

About VisualSP

VisualSP’s mission is to support corporate employees in the moment of their need and when they are in the flow of their work, by providing contextual guidance and training layered on top of Microsoft 365 applications, like SharePoint, Microsoft Teams, Microsoft Viva, and other Enterprise Web Applications.

VisualSP delivers hundreds of regularly updated guided walkthroughs, tips, videos, and articles in your user’s own web environment. Employees are empowered with enhanced training facility which in turn speeds up onboarding and improves efficiency from within the digital workplace.

Enabling employees with contextual microlearning will equip your organization with a competitive edge. With VisualSP, learning is delivered when you need it and where you need it. Learning by doing is at the core of how VisualSP provides the support for better utilization of enterprise web applications. So, the absorption rate of knowledge is much higher than when one learns through abstract concepts.

Benefits like an increase in ROI from enterprise technology investment are bound to happen when you enable contextual microlearning in your platform. Employees waste less time searching for resourc...

VisualSP Screenshots

VisualSP Pricing and Plans

Starting price: $6,574.00 per year

Free Trial

Free Version

Basic

$6,574.00

flat rate, per year

No plan information available

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VisualSP Features

Popular features found in Training
Asynchronous Learning
Blended Learning
Built-in LMS
Certification & Licensing
Learner Portal
Learning Management
Learning Paths/Tracks
Mobile Learning
Progress Tracking
Reporting/Analytics
SCORM Compliance
Tests/Assessments
More features of VisualSP
Activity Dashboard
Activity Tracking
Alerts/Notifications
Audience Targeting
Communication Management
Content Creation
Content Library
Content Management
Contextual Guidance
Corporate/Business
Customizable Branding
Customizable Reports
Customizable Templates
Data Import/Export
Employee Handbook
Employee Onboarding
Engagement Tracking
In-App Training
Interactive Content
Knowledge Base Management
Launch Management
Multi-Language
Performance Metrics
Real-Time Notifications
Reminders
Reporting & Statistics
Self-paced Learning
Self Service Portal
Single Sign On
Surveys & Feedback
Synchronous Learning
Training Administration
Training Management
User Onboarding
Visual Analytics

VisualSP User Reviews

Overall Rating

4.9

Ratings Breakdown

86%

14%

Secondary Ratings

Ease of Use

4.7

Value for money

4.9

Customer support

5.0

Functionality

4.9

Jim E.

Verified reviewer

Computer Software

2-10 employees

Used weekly for more than 2 years

Reviewed September 2022

Why I rate VisualSP so highly.

I have been an advocate of VisualSP for many years since I view training and adoption planning as the number 1 priority in making a project successful. In all my dealings with the VisualSP staff I have experienced nothing but responsiveness, technical expertise, helpfulness, and a willingness to make each implementation successful. It is the quality of their people that makes all the difference.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The implementation of M365 solutions in very complex, but from a technology standpoint it is straightforward. It is not the software that causes problems, it is the lack of training and planning for change that is the main risk to project failure. VisualSP helps reduce this risk by forcing organizations to think about training across the enterprise. It provides a framework for the training department and others charted with the success of the project to really think about the needs of the end users.

Cons:

The implementation of VisualSP can be tricky for those who have not done it before. Luckily their support team is fantastic.

Vendor Response

Hi Jim, we agree with you that, not only are M365 solutions very complex, but pretty much all technology is complex. That is where VisualSP really shines because you can use our application anywhere. VisualSP isn't restricted to the M365 stack, but rather can be used with any web-based application such as SalesForce, ServiceNow, and Workday (plus many, many others)!

Replied September 2022

Verified

Reviewer

Machinery

10000+ employees

Used daily for less than 2 years

Review source

Reviewed August 2021

VisualSP: Top-notch software and company

My overall experience with VisualSP has been incredibly positive. My company just implemented VisualSP Online this year so we are still in the very early days of roll-out, but I truly hope that my company will see the amazing potential and leverage VisualSP for communications, training announcements, onboarding programs, etc. Thank you, VisualSP!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

VisualSP is the most innovative and easy-to-use help platform I've seen. The fact that it is completely customizable with such a wide variety of available functionality makes it the most effective training, onboarding, and communication tool I've ever worked with. What really makes VisualSP stand out is how responsive the company is to feedback, issues, and questions. I always receive a response from them the same day I email their support team, and when I suggest changes to their functionality, they take it so seriously that I have had my suggestions implemented to their system within a week. They also host regular meetings with my company and hold monthly customer meetings for knowledge-sharing across companies globally. Recently they have also taken steps to integrate their software with SharePoint Online, creating an amazing onboarding solution. The value of this software and company is priceless. VisualSP has set the bar very, very high. Bravo!

Cons:

Every improvement I've suggested to them has already been implemented or mitigated, so this is a tough question to answer. The only area that could use a little improvement is to get better alignment from Microsoft on a simpler help item grouping strategy, but I know that VisualSP is already working on improving this and we were able to customize ours anyway.

Vendor Response

Thanks for the great review! The learning curve for VisualSP is very short compared to many of our competitors. We can have you up and creating your own custom help items after a quick tutorial, but provide functionality that enables you to get as fancy as you want.

Replied September 2022

Oreofe Jason J.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for less than 6 months

Review source

Reviewed October 2025

VisualSP helps with Smarter Knowledge Management

My work involves extensive reading, training, and documentation with multiple teams, both internal and external. However, it’s often challenging to understand how users engage with the content and whether my knowledge base materials are relevant or useful. Its great to have a tool lke VisualSP that provides features for creating training.support materials, feedback on how users are interacting with my content, allows quick content updates, and can automatically recommend relevant support materials based on the user’s workspace or app.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

VisualSP's is an efficient digital assistant that provides all the help you need, on the go. It's nice to have a customizable, AI powered assistant that can be easily accessed without switching to different tabs or windows.

Cons:

It might take some time to implement the all features that comes out of the box, (this took me like an hour or two), but once you get going, you are really good to go.

Pam D.

Verified reviewer

Oil & Energy

201-500 employees

Used weekly for more than 2 years

Review source

Reviewed September 2021

Dramatic reduction in questions, support, and training requests

Great overall experience. VisualSP is much less expensive than hiring a support person, and extremely effective.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

As a solution developer, when a solution goes into production, I want to move on to the next project. Before VisualSP, I was frequently interrupted with questions from previous solutions, regardless of how many different ways things were documented. Now if there is a new hire, a change, or support issue - everything they need is right in front of them. This does require that I document things since my solutions are custom for my organization, but it’s made such a big difference (reduced questions, tickets, training requests) that it’s just a part of my process now. A note that VisualSP is most effective when you use it - the content packs will get you started, but adding content is where you really see results. You don’t have to start at the very beginning- start where you are with the next question, the next release, the next announcement, or the next solution.

Cons:

I don’t have any complaints. VisualSP is always rolling out smart new features, and their support is very helpful.

Vendor Response

Hi Pam, thanks for the detailed review! VisualSP really shines when utilized as part of a support process. You can cut down on interruptions by creating a help item with the answer to a frequently asked question. Then whenever that question comes up, give the user a link to the help item which will open up the appropriate web page and answers the question in-context.

Replied September 2022

Carl U.

Verified reviewer

Health, Wellness and Fitness

1001-5000 employees

Used daily for less than 6 months

Review source

Reviewed August 2021

Excellent communication and adoption product.

The service we have received from the VSP team has been second to none. From our initial conversations with [SENSITIVE CONTENT] through to calls with [SENSITIVE CONTENT] and hand off to [SENSITIVE CONTENT], the interactions have been well prepared, professional, supportine and very enjoyable.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Set up of the product is straight forward. The service we receive is excellent, the performance of the product is good, there are no noticible delays in SP pages loading when using the tool. We've started to use custom help files recently, this is an additional bonus to the core product and one which we didn't fully realise the value of until recently.

Cons:

We experiencved a few issues when running the wizard deployment tool and had to resort to powershell instead, but that was not a major issue.

Vendor Response

Hi Carl, thanks for the great review! The VisualSP application that loads in your browser is very small. It is also configured to load after everything else on the page has loaded so that it doesn't impact the user experience.

Replied September 2022

Anissa D.

Verified reviewer

Government Administration

1001-5000 employees

Used weekly for more than 2 years

Reviewed July 2021

Flexible, customizable, and extremely helpful.

My experience with VisualSP just keeps getting better and better. They really work on customer satisfaction and want your company to succeed with using its solution. They offer monthly customer roundtables where they show new updates, and get feedback from customers on what they would like to see improved or added to the product. They offer monthly webinars for users to learn more about various applications or user functions. Recently they added free monthly account reviews where they go over your VisualSP stats and work with you to reach your goals. The value for the money keeps adding up year after year.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

VisualSP allows my users to get the contextual help they need at a simple click of a button. Being able to display help items based on the section of the application they are using simplifies the help process. I love that I can create my own help items as needed, create or incorporate help items into a SharePoint widget, and make my own walk-throughs. This software is so customizable and flexible you can do pretty much anything you need with it.

Cons:

Nothing so far. If there was something that was confusing, or hard to accomplish, VisualSP takes that feedback and improves their product. I have no complaints.

Reasons for choosing VisualSP

The features and value of VisualSP was far greater than the other product. We would have been wasting money if we didn't make the switch. The value of having one product for use with multiple applications and that is fully customizable was a no-brainer for wanting to make the switch. The customer service with VisualSP has also been amazing. Not once did my previous product representatives reach out to me to see how I was doing with their product or keep me informed on product updates. VisualSP makes sure that I stay informed and they are always asking for input for their product. With VisualSP, I feel like a valued customer.

Reasons for switching to VisualSP

The price for VisualSP was highly competitive but the flexibility within the VisualSP platform is what won us over. Our last platform was only for SharePoint where VisualSP is for all of Office365 and can also be used for any web-based application. The value of having one product for use with multiple applications and that is fully customizable was a no-brainer for wanting to make the switch.

Vendor Response

Hi Anissa, thank you for your detailed review! VisualSP began as a SharePoint tool but has evolved into our Ask Vic product that can be used across many different web-based applications. We always try to over-deliver with product features and customer support. Thank you for being one of our valued customers!

Replied September 2022

Verified

Reviewer

Management Consulting

10000+ employees

Used daily for free trial

Review source

Reviewed August 2022

A perfect guide for on-cloud apps

Great companion to continue to learn new features and find right help as I need it!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love how the guide remains hidden until I click on it and then provides me relevant learning materials as I continue to use the app. The content is organized really well with most relevant content on top and others easily found via search

Cons:

I hope the VisualSP guide can have content for more apps that may not be generally used but that we utilize in our day to day tasks.

Vendor Response

Thanks for the great review! You highlighted something that all of our customers love, which is how our Help content is available in-context, meaning you only see the content that is relevent to where you are within your application. In-context help rocks!

Replied September 2022

Callista E.

Verified reviewer

Dairy

5001-10000 employees

Used daily for less than 2 years

Review source

Reviewed August 2022

Unique solution with great support

• Pleasant cooperation at any time • Open to develop the product further with ideas from the customer e.g. ShrePoint webpart • Very fast and great support even though we are not working in the same time zone • VisualSP is more than just a supplier, it is a partner

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that the solution can be used in so many ways. Below you'll find some of my highlights: - Replace the Microsoft help icon (?) in the browser by our customized VisualSP help icon. - Available as an extention, inline help and webpart. Thus search options are available from "googling" down to the one right way to approach the issue - Create different types of help items (e.g. connect existing help item via URL, create your own content, ...) - Create help items in several languages which are connected to each other (same item ID). This makes life of an admin so much easier. - Copy the already created help item and assign it to a different app. I often face the challenge that a help item can be used in the SharePoint environment but also for Teams. The introduction of this function was game-changing!

Cons:

Nothing to mention here. We are very glad that we chose VisualSP.

Reasons for choosing VisualSP

Most of the requirements were covered by VisualSP.

Vendor Response

Hi Callista, thanks for the wonderful review! We're especially proud of how we are able to respond to, and oftentimes partner with, many of our customers when they have great suggestions for enhancing our application. We provide top-tier support no matter where you are in the world!

Replied September 2022

Shuheb A.

Verified reviewer

Information Technology and Services

11-50 employees

Used weekly for more than 2 years

Reviewed September 2022

Quick and speedy support tool at your fingertips.

VisualSP will help reduce the cost of time spent supporting users within Microsoft 365, being able to use the resource else where to improve other services in the organisation is a plus!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Being able to get support throughout all the Microsoft 365 services because the tool follows you everywhere you go is a great idea! This tool has helped support staff in answering the burning questions they had about Microsoft and reduced the cost and time spent creating IT Support Tickets through the IT Support Portal.

Cons:

I cannot fault VisualSP in any way, because every time I had a request to improve the tool for the Organisation, the VisualSP has always proposed a solution that resolves any situation I had, so kudos the Dev Team!

Verified

Reviewer

Education Management

51-200 employees

Used weekly for less than 2 years

Review source

Reviewed August 2022

Much Needed Software!