Gym Assistant 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Gym Assistant

4.6

(201)

Pricing

Starting at $780.00 one time

About Gym Assistant

Membership Management Software for Gyms, Health Clubs, Boxing & MMA Academies, Personal Training, Fitness, Recreation & Swim Centers, plus Wellness. See at a glance, member's registration details, payment status, & attendance. Run a variety of membership & revenue reports. Member check-in & 24hr Access Control. Upgrade with MemberConnect digital Services for SMS and member mobile app functionality. Integrated POS software & equipment. With Gym Assistant's intuitive user interface, you will register new members in minutes. No monthly fees required. You own it!
Simple. Powerful. Affordable.

Gym Assistant Screenshots

Gym Assistant Pricing and Plans

Starting price: $780.00 one time

Free Trial

Free Version

Gym Assistant Software License

$780.00

one time

No plan information available

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Gym Assistant Features

Popular features found in Membership Management
Application Management
Communication Management
Dues Management
Email Marketing
Event Management
Member Directory
Member Portal
Membership Renewals
Payment Processing
Promotions Management
Registration Management
More features of Gym Assistant
Access Controls/Permissions
Activity Tracking
Alerts/Notifications
Attendance Tracking
Barcode/Ticket Scanning
Billing & Invoicing
Check-in/Check-out
Client Portal
Contract/License Management
Credit Card Processing
CRM
Customer Accounts
Customer Database
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Document Management
Electronic Payments
Email Templates
Employee Management
Family Memberships
For Gyms
For Martial Arts
Inventory Management
Inventory Tracking
Invoice Management
Member Accounts
Member Communication
Member Database
Membership Management
Membership Signup
Member Types
Merchandise Management
Mobile Access
Mobile App
Multi-Location
Online Registration
Point of Sale (POS)
Push Notifications
Recurring/Subscription Billing
Reporting/Analytics
Reporting & Statistics
Self Check-In/Check-Out
Self Service Portal
SMS Messaging
Transaction History
Visitor Management
Waiver Management

Gym Assistant User Reviews

Overall Rating

4.6

Ratings Breakdown

69%

25%

Secondary Ratings

Ease of Use

4.6

Value for money

4.7

Customer support

4.6

Functionality

4.4

jonny j.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for more than 2 years

Review source

Reviewed January 2025

BIO-LOGIC GYM ASSISTANT REVIEW

Hands down the BEST CUSTOMER SERVICE OF ALL TIME

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I've had nothing but great success with Gym Assistant. We have been in business for 16 years and have used Gym Assistant the whole time. The [sensitive content hidden] of the company is a straight shooter with nothing but top notch customer service personnel. The integration they have with the door controller system as well as the ease of use with online sign-ups has allowed me more freedom as well as savings every month because of my minimum staff requirements. A huge thank you to Bio-Logic Gym Assistant for all their great help and expertise! A huge part of our mutual success is the personal attention I get from them. I've never had such great customer service from any other company. That is saying something!

Cons:

nothing is ever perfect with computers...

Vendor Response

Thanks for your very positive feedback about Gym Assistant. We are flattered that you find we offer "the BEST CUSTOMER SERVICE OF ALL TIME". We appreciate your business for 16 years and beyond! - Gym Assistant

Replied January 2025

Peter C.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for more than 2 years

Review source

Reviewed November 2024

Capo Boxing Gym Assistant Review

Excellent software, excellent support team, and excellent design team that is continually making improvements.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Affordable!!!! Provides what I need without the overkill of a bunch of bells and whistles that I will not use. Simple to use, provides all the services I need and expect from a gym Managment software.

Cons:

That it's not an online line software that I can log into from any computer

Reasons for choosing Gym Assistant

Software fit our gym over others, but affordability was the main reason.

Reasons for switching to Gym Assistant

To expensive & didn't use most of the features. It was to much hands on as well.

Vendor Response

Thanks for your positive feedback about Gym Assistant. We are glad that you find our software "Affordable!!!!", "Simple to use" and backed by an "excellent support team". We appreciate your business for these many years and beyond! - Gym Assistant

Replied November 2024

Brik W.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 12 months

Review source

Reviewed November 2024

Gym assist review

Overall experiences OK I can work with you.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the fact that I can make as many plans as I like.

Cons:

I don’t like the fact that the program freezes crashes very often.

Reasons for choosing Gym Assistant

Affordable, easy, offline gym management tool.

Vendor Response

Thank you for providing your important feedback about Gym Assistant Software. We will have our technical Support Team reach out to you directly to remedy the “freezes crashes” technical issues that you report experiencing, that is not to be expected with our software. We appreciate your business for this past year and beyond! - Gym Assistant

Replied November 2024

Bridget E.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 6 months

Review source

Reviewed November 2024

Great It Department

Gym Assistance has been a great addition to our new facility and look forward to Gym Assistance growing and evolving with our business.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The Gym Assistant Tech support is amazing! We had problems with our computer system running Gym Assistant and with the help from their IT department we are able to now run Gym Assistant with no problems! Thank You!

Cons:

Gym Assistance incompatibility with some computer programs.

Reasons for choosing Gym Assistant

We are a small gym and the cost of the product monthly was not conducive to our budget

Vendor Response

Thanks for your positive feedback about Gym Assistant. We are glad that you find "Gym Assistant Tech Support is amazing!" We appreciate your new business and beyond! - Gym Assistant

Replied November 2024

John Y.

Verified reviewer

Recreational Facilities and Services

2-10 employees

Used weekly for more than 2 years

Review source

Reviewed November 2024

Gym assistant is great

Gym Assistant has allowed us to take control over what had previously een a cumbersome and difficult membership tracking system.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Gym Assistant is easy to train people on and quickly picked up by most users.

Cons:

There is little to complain about with the gym assistant program.

Reasons for choosing Gym Assistant

The ability to buy the program rather than pay a monthly subscription fee was a major plus for Gym Assistant.

Vendor Response

Thanks for your positive feedback about Gym Assistant. We are glad that you found our software “easy to train” staff for your recreational facility. We appreciate your business over the many years and beyond! - Gym Assistant

Replied November 2024

Tyler W.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for more than 2 years

Review source

Reviewed November 2021

Total Gym Software

Overall we are thrilled with this software and what it does for our gym. It saves me so much time on billing and collections as well as helps me retain members. I have cut our losses due to non-payment to 1/4 of what it used to be by the integrated billing alone. Pro shop allows me to keep inventory and see sales of products daily. I can see our monthly signups and collections as well as revenue projections. Id recommend this software for anyone looking to open a gym or looking to get away from all the monthly fees some software charge to use and give yourself all the control.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that this software gives you everything in one package! The best features are as follows: Checkin/Door Monitoring system, Easy member signup, Billing Integration, Pro Shop and Dailey Sales, All the documents it allows you to print with ease, e-signature capability, the texting and email functions. This software saves me time in the billing process and allows me to easily reach more past due members and retain them. Also there are no monthly fees you buy the product and its yours.

Cons:

Some of the Contracts we use are not easily transferred to the documents files used. This doesn't allow us to use some of the prefilled-out things that could help make us more paperless.

Reasons for switching to Gym Assistant

We were tired of all the charges we kept getting for using software. We felt we could do the same things and save a lot of money in the process.

Vendor Response

Thanks for your terrific feedback about Gym Assistant. It is great to hear that our integrated Billing solution efficiently helps you capture more revenue and minimize losses. We appreciate your business for over a decade and beyond - thank you! - Gym Assistant

Replied November 2021

jake n.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for more than 2 years

Review source

Reviewed November 2022

G.A. Review

Great overall experience with Gym Assistant, its a great software and there is always great customer service when needed. It has all the features and buttons we need to operate our gym and keep our member base growing.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This software is easy to use, and it's easy to get new employees trained on. It has good features such as - notes, alerts, sms/txt messaging, reports, utilities, revenue projection, and much more.

Cons:

in the new upgrade the "record a payment OR pay balance" option is unnecessary and if you select the pay balance option it is not shown under the "last paid amount" section. Would love to see some development in a gym assistant APP. was told that this was already in the works. our business would definitely take advantage of a user app where members could check their due date, membership status, and check in history

Reasons for choosing Gym Assistant

We liked that it was a software and the price was a factor

Reasons for switching to Gym Assistant

Wanted an updated software for our growing member base

Samantha J.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 2 years

Review source

Reviewed June 2025

Reviewing the customer service

Good, best IT help. The customer service has been amazing. Always deal with same gal and she is very helpful!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use. I have used this product for over 15 years. Easy to use and train on. Have taught many front desk people on this platform with ease.

Cons:

Limited merchant service choices. For gun software there is a very limited amount of merchant choices and they are very expensive.

Vendor Response

Thanks for your positive feedback about Gym Assistant. We are glad that you find "The customer service has been amazing." Our Team will send you details about integrated Billing including Payment Gateway options. We appreciate your business for well over a decade and beyond! - Gym Assistant

Replied June 2025

Laleh T.

Verified reviewer

Health, Wellness and Fitness

Self-Employed

Used daily for more than 2 years

Review source

Reviewed June 2025

Very great system for any gym owner

Very good. I am satisfied. I sold the gym and working remotely so the reason I am no longer using it is because I do not have a gym.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very convenient and easy to use. The set up was easy and even when I needed to change computers, it was very easy transition.

Cons:

Having to pay extra for occasional phone support. I think you should offer some level of phone support for the product at least a few times a year without charging.

Vendor Response

Thanks for your positive feedback about Gym Assistant. We are glad that you find our software "easy of use" and a "Very great system for any gym owner." We appreciated your business for many years, thank you! - Gym Assistant

Replied July 2025

Verified

Reviewer

Used daily for less than 6 months

Review source

Reviewed March 2018

Transparent pricing by client size. Decent for a start-up gym.