ITS Dispatch 2026: Benefits, Features & Pricing

It was pretty good until greater influx of loads came in, for bigger companies this is not very good option. For smaller trucking companies ITS does all the work.

ITS dispatch is a good piece of SAAS that can help anyone who needs to use transportation companies: whether you are a manufacturing facility, a transportation broker, a freight forwarder or a transportation company, ITS dispatch has the right module for your business needs. ITS has made a name in the industry as a facilitator of loads and trucks for their users, and has built a number of failsafes and additional decision making information that allows you to intelligently select who do you want to work with and how much risk would you take on the transaction. Some business intelligence modules might have an extra cost: if you can afford it, pay it: they make a difference. Great software for transportation startups and established companies who need to source transportation both nationwide and in the USMCA region.

I use TruckStop daily to find and book loads.

This software is very user-friendly. It's fairly easy to learn the ins and outs of using it, and when you do need help, the training videos are a fantastic feature covering a wide range of functions. I love the search options in the Load Manager, which enable you to set particular criteria when looking for a specific load/loads. The customer service is fantastic. If you have to leave a message with someone, the callback always comes in a very reasonable amount of time, and the questions or concerns always get answered or addressed. Anyone I've ever dealt with over the phone for support has always been professional, yet friendly and personable. The suggestions and additions feature is also great, especially the idea of allowing others to click others' suggestions to show it would be a useful function for others as well. My only complaint about that is that is sometimes can take a very, very long time to get the suggestions reviewed, and if they are approved, a very long time, yet again, to get it put in place. I can imagine at the volume that they come in and the time it can sometimes take to implement the programming that it would be difficult for them to be put in place quickly, but I think I'd had a few suggestions one time that took around a year or so before they were even reviewed. If I could improve it further, I would want a much wider variety of criteria options for more various kinds of reports, as well as more personal preference settings options. FYI - bringing out the newsletters was a neat idea... it's just one more little thing that makes you feel in the loop and adds a personal element to dealing with the company.

A must have for any freight broker aor carrier.

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