Amazon WorkSpaces 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Amazon WorkSpaces

4.3

(32)

Pricing

Pricing available upon request

About Amazon WorkSpaces

Amazon WorkSpaces is a cloud-based solution which enables businesses to provision virtual Microsoft Windows or Amazon Linux desktops, allowing end-users to remotely access documents, applications and resources via multiple devices. Employees can also personalize the WorkSpace settings with various options such as wallpaper, icons and shortcuts.

The application utilizes streaming protocols, letting professionals analyze the hosted desktop, network and device in order to determine compression/decompression algorithms for transmitting media. Deployed within Amazon Virtual Private Network (VPC), it allows administrators to encrypt documents and set up restrictions for accessing resources within a network.

It integrates with Microsoft Active Directory and RADIUS server, letting users manage Amazon WorkSpaces with existing credentials and enable multi-factor authentication. It comes with mobile applications for iOS and Android. It provides pay per usage model, which includes various hourly and monthly billing bundles based on subscribed region. Support is provided via documentation and other online measures.

Amazon WorkSpaces Screenshots

Amazon WorkSpaces Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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Amazon WorkSpaces Features

Popular features found in Remote Desktop
Access Controls/Permissions
Real-Time Chat
Remote Printing
Screen Recording
Screen Sharing
More features of Amazon WorkSpaces
Admin Console
API
Application Management
Authentication
Automatic Backup
Backup and Recovery
BYOL Management
Cloud Computing
Collaboration Tools
Compliance Management
DaaS
Data Storage Management
Desktop/Application Virtualization
Desktop Virtualization
Device Management
File Transfer
GPU Virtualization
Mobile Access
Monitoring
Multi-Device Support
Multi-Factor Authentication
Policy Management
Projections
Remote Access/Control
Remote Monitoring & Management
Remote Update/Installation
Role-Based Permissions
Secure Data Storage
Secure Login
Server Monitoring
Single Sign On
Third-Party Integrations
Two-Factor Authentication
User Management
User Provisioning

Amazon WorkSpaces User Reviews

Overall Rating

4.3

Ratings Breakdown

53%

31%

Secondary Ratings

Ease of Use

4.3

Value for money

4.4

Customer support

4.1

Functionality

4.5

Han A.

Verified reviewer

Computer Software

11-50 employees

Used weekly for less than 2 years

Review source

Reviewed June 2021

A cloud computer, but simple and dynamic

I have absolutely 0 complaints about the software it's rare yet I'm very pleased to say it this software is way above most other cloud software and it's hard to believe how easy and accessible it is.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Jesus, what's not to love about this software? (the price, the price can get high depending on your team) Still worth every penny say you need to leave somewhere and forgot your computer. That means you either go back or accept your internet defeat scrambling to get done what you can. Yea not anymore, this cloud software is so light almost any computer can run it, and to top it off any work-related files you have can be accessed as long as you download workspace all you need is a login and confirmation and done. I could probably go another few pages into how it has permissions, team coordination, easy management etc etc but really try it out.

Cons:

I'll say the price can be a little rough but it's very well worth what you are paying for. When it comes to software I think [SENSITIVE CONTENT HIDDEN] knows very well what he's doing.

Shubham J.

Verified reviewer

Computer & Network Security

201-500 employees

Used monthly for less than 2 years

Review source

Reviewed December 2024

Amazon Chime: On-Demand Service for Streamlined Collaborations

IT is a reliable, on-demand service that can be accessed anytime. The key advantage is that with just a few configurations, our real work environment gets quickly provisioned.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The built-in service, Amazon Chime, enables seamless work collaboration without the need for third-party apps. moreover "Honey code" appears to be a valuable feature due to its low-code requirements, although we did not utilize it. Instead, we rely on Work Link for our homegrown application.

Cons:

The service occasionally experiences slowdowns, but it is difficult to determine whether this is due to network speed or computational inefficiency. Additionally, there is no provision for a shared user concept.

Dave A.

Verified reviewer

Computer Software

11-50 employees

Used daily for less than 12 months

Review source

Reviewed April 2023

Buggy client software that frequently and intermittently fails to connect

Extremely poor.- continual intermittently desktop display issues- very poor audio when attending teams meetings (need to email meeting invite to my local account and attend meetings as an "external" party which confuses people)- No file transfer from remote desktop to local- Linux client and Web Clients give authentication failure, need to use MacOS or Windows only despite the websites claims (misleading information)- Support don't address issues even when calls have been logged for months, and end user is not able to contact support directly (non-existant support)

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

If it worked as it's supposed to it would be a great way to provide a remote desktop for external contractors such as myself. It's a pity it doesn't work reliably

Cons:

The AWS Workspaces client is buggy, it frequently and intermittently fails to connect, or will connect but instead of showing the desktop shows a white screen the size of the remote desktop, my client has had a call logged with AWS for months to fix this issue, and despite 2-3 client versions being released this issue continues to plague their service.

Shawn C.

Verified reviewer

Construction

51-200 employees

Used daily for more than 2 years

Review source

Reviewed August 2022

Great product for RDP Sessions

Very positive, can be a bit tricky to understand all the layers.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ability to use for remote work and security.

Cons:

Tech support via Amazon is lacking. We use CDW for 3rd party support.

Reasons for choosing Amazon WorkSpaces

Broader network options and resources.

Verified

Reviewer

Information Technology and Services

10000+ employees

Used daily for less than 2 years

Review source

Reviewed July 2022

Best remote desktop service

using it for around 2 years, not seen any issues, it works very smoothly, feel like using my own laptop or computer.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

it is like our normal desktop, we can simply sign in with our credentials and that's it. it is fast and easy to deploy, with no need for physical hardware. It also reduces cost.

Cons:

Amazon workspace needs a stable internet connection which sometimes creates a little bit of a problem.

Shivam V.

Verified reviewer

Information Technology and Services

10000+ employees

Used daily for less than 12 months

Review source

Reviewed January 2023

Amazing software for secure environment and remote work.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is very secure for the company to use and has easy to understand functionality, is better option than many competitors in market and is total value for money. I use it on daily bases and its very easy to use and the software keeps on updating by latest updates.

Cons:

Sometimes the servers are little bit laggy which leads to delay in login to AWS environment which eventually leads to delay in work.

Swati P.

Verified reviewer

Computer Software

10000+ employees

Used daily for more than 2 years

Review source

Reviewed October 2022

Amazon Workspace for VDIs

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

1. Fairly priced at competitive rates 2. Ease of use - login

Cons:

1. Workspace starts to get slow even on a stable internet connection 2. Takes a lot of time to inital login 3. Disconnects suddenly at times

Aman K.

Verified reviewer

Information Technology and Services

5001-10000 employees

Used daily for less than 2 years

Review source

Reviewed July 2022

Making Remote Work COnvenient

Overall I am satisfied with it as it makes my remote work convenient and provides me with opportunity to work from anywhere.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It provides a great setup for working remotely and that too without compromising on any tool or feature. All the tools are well supported in workspace and can be easily used for working remotely.

Cons:

The only con i feel is that the workspace lags a bit and that kind of slows down, but rest all it works fine.

Verified

Reviewer

Government Administration

5001-10000 employees

Used daily for less than 2 years

Review source

Reviewed December 2020

amazon work space similar to horizon or vdi

ease to use decreases patching and upgrades on infra

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

easy to use no infrastructure necessary.no need of purchase of hardware no need to rack and stack windows vmware license storage every thing will be taken care by amazon

Cons:

support .we will not have direct contact need to schedule a meeting for troubleshooting issues

Reasons for choosing Amazon WorkSpaces

vm vdi ,citrix,horizon

Ankit G.

Verified reviewer

Information Technology and Services

10000+ employees

Used daily for less than 2 years

Review source

Reviewed July 2020

Setup Remote Desktops for the clients

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

1. It can easily setup remote desktops on the client machines 2. It is pretty secured as it asks for multifactor authentication code everytime you login 3. Multiple instances of the multiple workspaces can be opened at a time 4. The workspace retains to its state even when the application is closed

Cons:

1. It lags at times, might be due to low internet connectivity 2. You need to repeatedly put multifactor authentication code if you mistakenly close the workspace application

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