Amazon WorkSpaces 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Amazon WorkSpaces

4.3

(32)

Pricing

Pricing available upon request

About Amazon WorkSpaces

Amazon WorkSpaces is a cloud-based solution which enables businesses to provision virtual Microsoft Windows or Amazon Linux desktops, allowing end-users to remotely access documents, applications and resources via multiple devices. Employees can also personalize the WorkSpace settings with various options such as wallpaper, icons and shortcuts.

The application utilizes streaming protocols, letting professionals analyze the hosted desktop, network and device in order to determine compression/decompression algorithms for transmitting media. Deployed within Amazon Virtual Private Network (VPC), it allows administrators to encrypt documents and set up restrictions for accessing resources within a network.

It integrates with Microsoft Active Directory and RADIUS server, letting users manage Amazon WorkSpaces with existing credentials and enable multi-factor authentication. It comes with mobile applications for iOS and Android. It provides pay per usage model, which includes various hourly and monthly billing bundles based on subscribed region. Support is provided via documentation and other online measures.

Amazon WorkSpaces Screenshots

Amazon WorkSpaces Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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Amazon WorkSpaces Features

Popular features found in Remote Desktop
Access Controls/Permissions
Real-Time Chat
Remote Printing
Screen Recording
Screen Sharing
More features of Amazon WorkSpaces
Admin Console
API
Application Management
Authentication
Automatic Backup
Backup and Recovery
BYOL Management
Cloud Computing
Collaboration Tools
Compliance Management
DaaS
Data Storage Management
Desktop/Application Virtualization
Desktop Virtualization
Device Management
File Transfer
GPU Virtualization
Mobile Access
Monitoring
Multi-Device Support
Multi-Factor Authentication
Policy Management
Projections
Remote Access/Control
Remote Monitoring & Management
Remote Update/Installation
Role-Based Permissions
Secure Data Storage
Secure Login
Server Monitoring
Single Sign On
Third-Party Integrations
Two-Factor Authentication
User Management
User Provisioning

Amazon WorkSpaces User Reviews

Overall Rating

4.3

Ratings Breakdown

53%

31%

Secondary Ratings

Ease of Use

4.3

Value for money

4.4

Customer support

4.1

Functionality

4.5

Mohammad Sami U.

Verified reviewer

Computer Software

201-500 employees

Used daily for less than 6 months

Review source

Reviewed July 2021

Just like your local Machine

Like I said, these workspaces feels like I'm using a machine that is located near me, and using it was just like my personal computer

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I've been using workspaces for about 2 months now and not for a moment I felt like it was a machine in the cloud, I loved it! I can manage it from the console I can stop and restart it plus latency is zero everything is just like my local machine

Cons:

There is a catch, if user is not responding to the machine for about 48 hours, it will disconnect other than that everything is awesome

Thea R.

Verified reviewer

Outsourcing/ Offshoring

10000+ employees

Used daily for less than 2 years

Review source

Reviewed November 2022

An honest review of Amazon Workspaces for Customer Service Representatives

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

At first it is weird using this domain especially that it imitates a seperate device from your own laptop or pc. It has a tool bar, it's own settings and file management system. Its like a seperate laptop but from the same device. It is helpful and convenient for people who multi-task and wants to protect their workplace files, tools and transactions without it being mixed or leaked from your personal computer's software and domain.

Cons:

An area of improvement for this platform is that it needs to set how many users can log in at the same time, because due to crowding it has a tendency to perform slowly. A visibility of the admin to the number of users online pero domain will be a great advantage.

Shirley C.

Verified reviewer

Media Production

501-1000 employees

Used weekly for more than 2 years

Review source

Reviewed February 2022

Lockdown lifesaver

I would recommend this to individuals and teams working remotely or by hybrid working. You can access your usual tools and systems, so don't have to make excuses for not being in the office to solve problems.

Ratings Breakdown

Ease of use

Functionality

Pros:

I like that it gives me access to the software I used at my desk in the office, but remotely. I look after a large and busy team, and need to have the tools at my disposal to assist them efficiently. Amazon Workspaces allows me to login on any machine, safely and securely, and have access to my work quickly from any location.

Cons:

It sometimes disconnects randomly or gets slow in the evenings.

Montu G.

Verified reviewer

Financial Services

51-200 employees

Used daily for more than 2 years

Review source

Reviewed March 2022

Review for Amazon Workspace based on daily use

Quick, Secure, Reliable, Use Friendly, Quick Installation makes it the most loved remote desktop tool.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Amazon Workspaces is fantastic for us as we need a reliable Desktop computer from anywhere. Amazon's uniquely assigned registration codes to each customer and restrictive access to designated user only makes it a more secure remote desktop tool. Our onshore client connects securely and quickly and it holds very less data, enough to be used on extremely old computers. Apart from this, security, network access, restricted permissions, this all features are easy to control from AWS. Customer support is usually good and in a quick manner.

Cons:

Sometimes, it disconnects randomly or gets slow in the prime time, makes us to loose our productive hours. The lag time in access sometime annoying.

Rebecca W.

Verified reviewer

Health, Wellness and Fitness

201-500 employees

Used daily for more than 2 years

Review source

Reviewed December 2022

Excellent remote work product.

I have been using it since early 2020 and so far it has been incredibly reliable.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

How easy it is to use. We use it with both a thin client and a personal computer in our household and find it easy to use and access with both.

Cons:

So far I haven't found anything. It rarely malfunctions and when it does it is only a matter of minutes before it is up and running again.

Reasons for switching to Amazon WorkSpaces

The other product wasn't as dependable, and when the pandemic hit we needed something that wouldn't go down or have constant issues due to moving to a completely remote work environment.

Liberato S.

Verified reviewer

Computer Software

2-10 employees

Used daily for less than 2 years

Review source

Reviewed October 2021

Best Work From Home Remote Tool

Overall it was an amazing experience!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

So far this is the best virtual desktop for me. It was easy to use and we can let our users to work anytime and anywhere in the world. With just a few clicks our users can work remotely and securely. We can also customized the applications that our user need based on their work or department.

Cons:

With awesome features comes with a great price. It was a bit too pricey compared to other remote desktop tool but I guess it is just fair specially when it has the latest and most secured features that a remote tool can offer nowadays. So why think of the price if you can benefit more from it.

Sandeep R.

Verified reviewer

Information Technology and Services

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed April 2021

Best Remote Desktop management tool

Overall its the best that runs smoothly without having consuming too much of RAM. It is must have tool especially during this work from home period. It works seamlessly in day to day usage.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is easy to use. It has clean and simple user interface. It works on almost every desktop operating system. We can access it from anywhere with ease. It has two step verification system that allows us to safely login without the fear of getting hacked. Verification is always sent to mail every time we login so that its safe and at the same easy to use. It doesn't take up so much memory while running.

Cons:

It doesn't work properly with slow internet connection. It gets disconnected automatically sometimes when there is even slight fluctuations in internet. Sometimes the verification mail doesn't get sent when we try to login. macOS client is slow compared to windows client.

Dawn B.

Verified reviewer

Financial Services

2-10 employees

Used daily for less than 12 months

Review source

Reviewed November 2023

Love AWS

Overall, I have a very good work experience with AWS. It is easy to get into and out of quickly.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the ease of accessing a remote system and getting all of the information I need.

Cons:

Sometimes it is unavailable but that is very rare.

Briana M.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for less than 6 months

Review source

Reviewed June 2021

Good For Remote Work

Overall, the product is good to have for security and protection of remote work computers.

Ratings Breakdown

Ease of use

Functionality

Pros:

I like that it is customizable so that you can monitor your employees from home and not have to worry about outside security threats to the desktops.

Cons:

I think the software should have come with automatic updating. If a user did not see the notice to update, the desktop would not function properly and make the entire computer run slow even if hooked to the fastest of hardwired internet.

Chandra S.

Verified reviewer

Hospital & Health Care

5001-10000 employees

Used monthly for less than 12 months

Review source

Reviewed June 2021

Be Ready for Technical Issues

Ratings Breakdown

Ease of use

Functionality

Pros:

We use this so our remote employees are able to access the programs they need to do their job. It does work for what we need it for and provides access in one central location.

Cons:

This software often crashes and we spend a lot of time trying to fix issues so our employees can connect and able to perform work.

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